DHL Express Rewards 4000 Employees

June 22, 2017
DHL Express Rewards 4000 Employees

DHL Express Rewards 4000 Employees

By Modupe Gbadeyanka

Nearly 4,000 DHL Express employees in Sub-Saharan Africa have been recognized for their contributions to success of the company.

The workers were honoured at the annual DHL Employee Appreciation Week, where special meals, giveaways, fun team activities and long service awards were doled out to them.

Vice President, Human Resources, DHL Express Sub Saharan Africa, Mr Paul Clegg, said the rewards were “just few of the ways we are celebrating, recognizing and rewarding our employees across the continent.”

“While the focus is on fun, the initiative is meant to recognize and reward our teams across Africa who make it possible for us to deliver excellence to our customers.

“One of Deutsche Post DHL Group’s three bottom lines is to be the ‘Employer of Choice’, so our efforts are focused on creating a great place to work. We believe how we think influences what we say and do and the only way to maintain our ‘Insanely Customer Centric Culture’ is if we have highly motivated, well-trained, emotionally-engaged and happy employees,” he added.

In Deloitte’s, 2017 Global Human Capital Trends, it is shown that while employee engagement is increasingly being recognized across the globe as an integral component to business success, relatively few companies have begun to build programs, strategies and teams that understand and continuously improve employee engagement.

On top of recommending taking a proactive role in understanding and improving employee experience in the company, especially those that operate in competitive global economies—like DHL Express—the study also suggests that pushing out these engagement programs and strategies is becoming increasingly vital to business bottom-lines. This is because when companies succeed in attracting and retaining skilled employees, these employees will in turn provide excellent customer experiences.

“It’s easy to say that employees are at the heart of your business – but it still comes down to strategic planning and program implementation. Companies should have a robust employee engagement program in order to get the best out of their teams,” Mr Clegg adds.

“At DHL Express, we have a full scope of supporting programs, such as Certified International Specialist (CIS), a cultural change program that all employees across sub-Saharan Africa go through, along with regular reinforcement training and our Certified International Manager program, which focuses on ensuring that leaders have the right leadership and social skills to support and develop their teams. We also have an annual, independent Employee Opinion Survey and regular recognition schemes, such as Employee Appreciation Week and Employee of the Quarter/ Year. I believe a large part of our success lies in the fact that our leaders are measured on employee engagement as part of their performance criteria – this ensures that it remains top of mind.”

“While recognition of employees remains a key element, it is increasingly important to train and retain talent, especially in emerging markets; employees need to be continually engaged and developed in order to thrive. The transition from ‘Africa Rising’ to ‘Africa Thriving’ can only be achieved through the retention, recognition and development of talent on this continent,” concludes Mr Clegg.

DHL Express Sub Sahara Africa’s “Top Employer Africa 2017” certification for the third year running also reaffirms the company’s commitment to providing exceptional employee conditions on the continent.

Modupe Gbadeyanka

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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