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Union Bank Records N18bn Profit as NPL Ratio Drops to 8.7%

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By Dipo Olowookere

On Tuesday, Union Bank of Nigeria announced its audited financial statements for the year ended December 31, 2018.

In the results, the lender grew its profit before tax by 33 percent to N18.5 billion from N13.9 billion, while the profit after tax went up by 39 percent to N18.1 billion from N13 billion.

However, the gross earnings during the year went down by 11 percent to N145 billion from N168 billion in 2017.

Union Bank has continued to position itself to continue executing key business priorities in 2019 especially with the successful execution of its debut local currency bond issue to raise N13.5 billion and the tightening up of its loan portfolio.

It was observed that the decline in the revenue in the year was as a result of the 8 percent drop in the bank’s loan book as the NPL ratio reduced to 8.7 percent from 19.8 percent.

A further analysis of the results showed that the net revenue after impairments moved up by 16 percent to N93.5 billion compared with N80.64 billion in 2017, while customer deposits rose to N857.6 billion from N802.4 billion, with the operating expenses increasing from N66.7 billion in 2017 to N75.0 billion.

Commenting on the results, the MD/CEO of Union Bank, Mr Emeka Emuwa, said, “Our priorities in 2018 were three pronged; enhancing our productivity across board; tightening up our loan portfolio (especially resolving key large exposures which drove NPLs  up  significantly  at  the  end  of  2017); and optimizing the bank’s capital and funding base.

“I am pleased to report that we made significant strides in each focus area. Notwithstanding a depressed economic environment and a challenging operating landscape, our efforts to optimise productivity delivered results.

“Union Bank’s Group Profit Before Tax (PBT) is up 33% to N18.5 billion in 2018 from N13.9 billion in 2017. As consumer confidence in the brand continues to grow, customer deposits also continue to grow, up 7.3% to N857.6 billion in 2018 from N802.4 billion in 2017.

“Our Net Revenues After Impairments are also up 16% to N93.5 billion compared with N80.6 billion in 2017 with significant contribution from growth in retail transaction volumes across our channels.

“Through an aggressive focus on recoveries and recognising fully provisioned loans on our books, we successfully reduced the bank’s NPL ratio, which is now down to 8.1% in 2018 from 20.8 percent at the end of 2017, in line with guidance provided at the start of the year.

“In 2019, we will continue to maintain focus on recoveries while prudently rebuilding our loan book and maintaining a conservative risk profile.

“On the funding side, we successfully initiated the first tranche of our oversubscribed local currency bond programme to raise N13.5 billion.

“We are encouraged by the market and investor community response to the bond issue and subsequent listing on the FMDQ platform as we continue our drive to optimize the bank’s capital and funding structure.

“In 2019, we will double-down on our productivity efforts to deliver our financial targets. We are harnessing synergies across our business segments to ensure we maximize opportunities across entire value chains, while centralising key business and operational functions for better efficiency, and prioritizing customer experience across all our touch points.

“We are also pleased to be introducing our women focused initiative, αlpHer, which will provide a portfolio of financial and non-financial services to women across customer segments in Nigeria.

“Lastly, we have commenced the Long-Term Efficiency Acceleration Programme (LEAP), a comprehensive transformation effort to embed cost discipline across the bank.

“We believe LEAP will deliver significant cost savings in 2019 and entrench a culture of efficiency across all areas of the bank.”

Also commenting, the Chief Financial Officer, Mr Joe Mbulu, said, “Gross revenues declined by 11% to N145.5 billion in 2018 from N163.8 billion in the previous year as a direct consequence of the loan book clean-up and resolution of key exposures.

“Notwithstanding significant investments to execute our strategy including expanding our agency banking footprint and aligning compensation with market for our entry to mid-level employees (which increased operating expenses by 12% from N66.7 billion in 2017 to N75.0 billion as at December 2018), we are pleased that our core business delivered a 33% growth to our topline PBT. Through LEAP, we will ensure that operating expenses in 2019 remain within the bank’s targets.

“Our Return on Tangible Equity (ROTE) improved to 9.6% from 6.2% in 2017 demonstrating long-term shareholder value enhancement.

“In addition to our successful fund raising activities during the year, we will further support future growth and creation of high quality risk assets in 2019 through a Tier II capital raise.

“This will boost our Capital Adequacy Ratio, which is currently at 16.4% and remains above the regulatory limit.”

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via [email protected]

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Banking

e-Payment Fraud Drains N134.48bn in Six Years Amid Digital Transactions Growth

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By Adedapo Adesanya

Nigeria’s rapid shift towards electronic payments has come with a steep cost, as banks and their customers lost a combined N134.48 billion to fraud between 2020 and 2025.

This is according to data contained in the Central Bank of Nigeria’s Nigeria Payments System Vision 2028 document.

The report showed that fraudsters attempted to steal a total of N187.79 billion during the six-year period, with actual losses amounting to N134.48 billion across the banking and payments ecosystem.

The losses were recorded through a range of electronic and traditional payment channels, including internet banking, mobile banking, Point of Sale (PoS) terminals, e-commerce platforms, Automated Teller Machines, web-based transactions, over-the-counter services and cheques, underscoring the persistent security risks accompanying Nigeria’s expanding digital finance landscape.

An analysis of the data revealed a steady rise in fraud-related losses over the period. Losses increased from N11.61 billion in 2020 to N12.77 billion in 2021 and N14.32 billion in 2022. The figure climbed further to N17.67 billion in 2023 before surging to a record N52.26 billion in 2024.

According to the apex bank, the sharp increase recorded in 2024 occurred despite reductions in fraud amounts linked to internet banking, mobile banking and Point of Sale channels.

“Fraud amounts in Internet Banking, Mobile, and POS channels declined, yet overall losses rose by 196 per cent, primarily due to a major internal case involving N30 billion. Web fraud incidents also increased by 169 per cent,” the report stated.

The CBN noted that the development highlighted the outsized impact a single large-scale fraud incident could have on industry-wide loss figures, even when security measures were yielding positive results across several electronic payment channels.

The report also tracked changing fraud patterns across the digital payments ecosystem over the years.

In 2021, web-based fraud declined by 43 per cent, but total losses still rose as point-of-sale-related fraud incidents increased by 276 per cent. In 2022, overall fraud losses grew by 12 per cent, largely driven by major incidents involving corporate accounts, while ATM fraud jumped by more than 2,000 per cent despite declines across mobile banking, Point of Sale and web channels.

By 2023, e-commerce emerged as a major vulnerability within the electronic payments space. Fraud losses rose by 23 per cent during the year, driven largely by a spike in online shopping-related fraud cases.

“Fraud losses rose by 23 per cent, largely due to a spike in e-Commerce incidents, which escalated by 1,961 per cent. Mobile, POS, and Web channels recorded moderate increases,” the CBN said.

However, the report indicated that the industry made significant progress in 2025, as stronger controls and enhanced collaboration among financial institutions helped curb electronic payment fraud.

“In 2025, electronic payment fraud declined by 51 per cent, demonstrating the success of stricter regulations, increased industry cooperation, enhanced prevention strategies, and improved monitoring,” the document stated.

The apex bank added that it had worked closely with industry stakeholders to strengthen oversight, improve fraud monitoring systems and introduce collaborative safeguards aimed at reducing vulnerabilities across Nigeria’s increasingly digital payment ecosystem.

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Banking

FG Hunts N200bn Investment to Kick-Start Cooperative Bank of Nigeria

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By Adedapo Adesanya

The federal government said it has launched a N200 billion share capital mobilisation campaign for the proposed Cooperative Bank of Nigeria.

Announcing this development on Thursday in Kaduna, the Minister of State for Agriculture and Food Security and Supervising Minister of Cooperative Affairs, Mr Aliyu Abdullahi, said the bank was designed under the Renewed Hope Cooperative Reform and Revamp Programme (RH-CRRP) and approved at the 8th Regular Meeting of the National Council on Cooperative Affairs.

Mr Abdullahi revealed that the ministry is targeting 10,000 cooperative societies across the 36 states and FCT through a tiered mobilisation plan: 1,000 societies at N21 million to N50 million, 3,000 societies at N16 million to N20 million, and 6,000 at N1 million to N15 million.

He also stated that “through this collective effort, we aim to mobilise approximately N200 billion and establish a strong, sustainable, and nationally owned cooperative financial institution capable of supporting agricultural development, enterprise growth, financial inclusion, housing, transportation, value-chain development, and wealth creation for millions of Nigerians.”

According to him, “this programme is not a government project imposed from above. It is a movement-driven reform agenda that seeks to give life to aspirations that cooperative stakeholders have expressed for decades.”

He added that to ensure continuity beyond the current administration, the ministry has established an Inter-Ministerial Technical Committee for policy coordination and a National Steering Committee with MDAs, apex cooperative organisations, and development partners.

“The Federal Department of Cooperatives has also assigned dedicated desk officers to each of the seven strategic pillars of RH-CRRP,” he added.

He noted that the proposed Cooperative Bank of Nigeria will preserve cooperative control and identity while attracting strategic investment.

A 65 per cent equity will be owned by cooperative societies through the Cooperative Trust & Investment Society of Nigeria (CoopTrust), while 30 per cent will be open to institutional investors, development finance institutions, impact investors, and individual cooperators and 5 per cent is reserved for an Employee Share Ownership Scheme.

He further revealed that the ministry is rolling out the National Cooperative Digital Architecture Platform (NCDAP) to address data gaps. Key components include the National Cooperative Smart Registry (NCSR), Cooperative Verification Number (CVN), CoopID, and CoopCHECK Credit Bureau powered by CreditRegistry.

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Banking

TBC Salom Crosses One Million Cards as TBC Bank Uzbekistan Builds Deposit Relationships Through Daily Banking

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TBC Bank Uzbekistan

Deposit mobilisation has emerged as one of the most strategically contested areas within Uzbekistan’s banking sector, as rising household incomes, deepening financial literacy, and growing institutional trust create conditions for a progressively expanding pool of household savings to enter formal financial channels. Banks are competing with increasing intensity to capture these savings by combining attractive interest rates with frictionless digital account management and the broader ecosystem benefits that make consolidating financial relationships within a single platform a rationally attractive choice. The institutions best positioned in this competition are those that have already established high-frequency, habitual daily banking relationships through carefully designed entry-level products — and are now converting those relationships into durable, deepening savings behaviour.

TBC Salom Achieves Landmark Scale Milestone in Thirteen Months 

TBC Bank Uzbekistan announced the issuance of more than one million TBC Salom cards in just over a year since the product’s November 2024 launch — a pace that CEO Nika Kurdiani characterised as setting a new standard for everyday banking product adoption in Uzbekistan. TBC Salom was designed from the outset as the primary entry point into the TBC Uzbekistan ecosystem: the product that creates the first banking relationship, generates daily engagement through a compelling combination of cashback and interest benefits, and provides the foundation for subsequent conversion into higher-value credit, insurance, and subscription products. The card offers zero-fee issuance with full remote onboarding, 12% annual interest on card balances, reimbursement of ATM withdrawal fees, and 5% cashback with partner merchants across the TBC network.

Active Rate Comparison Reflects Maturing Competitive Savings Market 

The rising volume and sustained frequency of searches for terms such as “вклады в узбекистане” and “eng yuqori omonat foizlari” confirms that Uzbek consumers are actively and regularly comparing deposit terms across banking institutions — a behavioural shift that indicates the savings market is maturing into one where informed comparison shopping is the norm rather than the exception. This comparison behaviour creates both a challenge and an opportunity for digital banking platforms: consumers will move to the institution offering the best combination of rate, convenience, and ecosystem value. TBC Bank Uzbekistan addresses this dynamic by combining competitive deposit rates with fully digital account opening and management, removing the practical friction that has historically prevented many consumers from acting on their rate comparisons by switching providers.

TBC Salom Balance Data Reveals Active Savings Use Among New Cardholders 

The financial performance of TBC Salom as a savings vehicle is confirmed by balance data from Q1 2026: TBC Salom card balances represent approximately 4% of TBC Bank Uzbekistan’s total deposit portfolio — a notable and growing contribution from a product that entered the market less than eighteen months earlier. This figure reveals that a meaningful segment of TBC Salom cardholders are using the card not merely as a transactional payment instrument but as an active savings account, drawn by the 12% annual interest on balances. The dual-function design of TBC Salom — simultaneously a payment product and a competitive savings vehicle — is deliberate, and the balance data confirms that this design is achieving its intended effect of building deposit balances through habitual daily card use.

TBC Salom

Visa Partnership Extends Card Reach to International Commerce 

TBC Uzbekistan’s partnership with Visa, formalised in November 2025, introduced a co-branded TBC Salom card offering 1% cashback on all purchases globally and 5% cashback specifically at international e-commerce marketplaces, including Taobao and AliExpress. This international dimension addresses a growing and commercially valuable consumer segment — Uzbek online shoppers engaging in cross-border e-commerce — who previously lacked a domestic card product optimised for international platform transactions. The Visa co-branded TBC Salom enhances the card’s positioning as a premium, internationally functional daily banking product rather than a purely domestic instrument, expanding its appeal to a higher-value, higher-engagement consumer demographic.

Card Ecosystem Architecture Supports Sustained Long-Term Deposit Growth 

Within TBC Uzbekistan’s broader ecosystem strategy, TBC Salom serves as the primary retail customer acquisition vehicle, with new cardholders progressively introduced to credit, insurance, subscription, and savings products through targeted engagement as their relationship with the platform deepens. The TBC Osmon credit card complements TBC Salom in the product stack, with 183,000 cards issued by Q1 2026 and balances representing 9% of the total loan portfolio. Subscription packages across TBC Bank and Payme apps attracted 1.1 million users in Q1 — a sevenfold year-on-year increase. Together, these products create a comprehensive platform within which customers are incentivised to consolidate their savings, payments, and credit management, building the multi-product relationships that generate the most durable deposit growth and the highest long-term customer lifetime value.

The competitive landscape for deposits in Uzbekistan is also being shaped by generational dynamics that favour digital-first platforms. Younger consumers — who represent a disproportionately large share of Uzbekistan’s demographic profile — are significantly more likely to open and manage savings accounts through a mobile app than through a branch visit. For this demographic, the product that occupies the primary position on their smartphone’s banking app shortlist is also the product into which they are most likely to direct their savings. TBC Salom’s strong penetration of the younger consumer market, through its digital-first design and its compelling cashback and interest features, gives TBC Bank Uzbekistan a structurally advantaged position in capturing the savings balances of the generation that will dominate Uzbekistan’s economy over the next two to three decades.

As TBC Salom’s user base matures — with early adopters accumulating longer track records and progressively higher incomes — the product’s contribution to the deposit base is likely to grow significantly from its current 4% of total deposits. Users who began their TBC banking relationship through TBC Salom will naturally gravitate toward TBC’s structured deposit products as their savings grow, their financial sophistication increases, and their income trajectories make longer-term savings commitments more practical. The bank’s investment in making TBC Salom the most compelling entry-level banking product in the market today is therefore also an investment in the quality and composition of its future deposit franchise.

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