By Aduragbemi Omiyale
About N6.65 billion has been paid in claims to customers of African Alliance Insurance Plc as of the end of the third quarter of 2022, the foremost life insurer has confirmed.
The underwriting company is reputed for paying claims to its clients, which is why it is one of the prominent insurance firms in Nigeria.
According to the year-to-date breakdown released to the media, the company has paid a whooping N3.13 billion to its annuitants; N1.43 billion in group life claims; N1.17 billion as individual life; N544 million in Takaful as well as N298 million as Esusu pay-outs.
Restating the organisation’s relentless devotion to customer satisfaction, the MD/CEO of African Alliance, Ms Joyce Ojemudia, assured the leading insurer’s commitment to prioritising its esteemed policyholders.
The insurer, which joins others to celebrate this year’s Customer Service Week themed Celebrate Service, assured that it would “continue to make sure that our strategies are updated to meet up with the demands of paying claims as due.”
“At African Alliance Insurance PLC, paying genuine claims is a trust we do not intend to break. For 62 years, we have done this without fail, and this is exactly why we remain one of Nigeria’s foremost Life insurers,” Ms Ojemudia said.
“We are not inured from current economic realities. We understand how critical the times are hence our boundless resolve and commitment to fulfilling our mantra of being with them for life.
“On the occasion of the just concluded Customer Service Week, we would like to reassure our customers that, indeed, we care and look out for them at all times,” she added.
Incorporated in 1960, African Alliance Insurance PLC is widely regarded as the strongest and most experienced life insurance specialist in these climes, with its headquarters in Lagos and 18 branches nationwide.
Adedapo Adesanya 
Modupe Gbadeyanka