Digitalisation has Simplified Financial Processes—Banker

By Aduragbemi Omiyale

A banker with Stanbic IBTC Bank Plc, Mr Olutimi Ibrahim, has said the digitalisation of financial services has come to stay as it has made banking easier for customers and lending institutions.

Mr Ibrahim, the Head of Digital and e-Commerce at Stanbic IBTC Bank, said his company had taken full advantage of technology to deliver quality customer service.

He said the lender boasts financial solutions like C’Gate Payment, Payment Gateway Service, PrimePay, and POS terminal tailored for business enterprises and merchants in Nigeria.

According to him, these top-quality digital products and payment collection solutions were created after the bank observed the challenges businesses face when receiving payments during transactions.

He assured that these digital payment products would enable business owners to collect payments for transactions more efficiently as they were carefully thought out with business owners in mind to allow them to transact business seamlessly.

“Digitalisation has simplified financial processes across the board, and as an institution at the forefront of innovation, we want business owners and merchants to be able to attend to their customers efficiently and receive payments easily. These digital payment solutions are made to suit the needs of merchants and businesses of all sizes and solve their business problems,” Mr Ibrahim said.

“With the C’Gate Payment, a merchant can generate a unique reference code to give the customer. The customer then dials *USSD*000*unique code# and follows the prompt to complete transactions. Our  Payment Gateway Service is a newly improved service that enables merchants to integrate easily into their website to receive payment. It allows multiple payment options such as USSD, card payments, QR codes, and account payments.

It also accepts various banking cards like MasterCard, VISA, Verve, Amex, Union Pay, and others,” the banker added.

Another product is the PrimePay portal which allows merchants to receive payments by getting a personalised payment link and accepting payments via USSD, card payment, bank transfers, QR codes, and mobile wallets. With the Stanbic IBTC POS terminal, merchants can receive payments after transactions easier and faster as the gadgets have been configured to reflect payments made as they come in without hitches.

“Stanbic IBTC Bank is constantly searching for innovative means to enable merchants to receive payment from their customers during business transactions. I urge them to take advantage of our digital payment products. New business owners are welcome to use these services as well,” Mr Ibrahim further said.