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New Visa Study Reveals Overconfidence Contributes to Scam Success

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Visa Cardholders

By Adedapo Adesanya

A new research from global payments giant, Visa, done across 17 countries in Central and Eastern Europe, the Middle East and Africa (CEMEA) has revealed a disconnect between consumers’ confidence in recognising fraud and their online behaviour, highlighting the importance of staying alert and mindful of fraud attempts.

The study forms Visa’s Stay Secure Campaign, focused on raising consumer awareness, strengthening education, and building confidence to combat social engineering threats.

Despite more than half of consumers (56 per cent) claiming to be savvy enough to sidestep online and phone scams, it was found that 90 per cent were likely to disregard the warning signs that suggest online criminal activity.

As cybercrime persists in an increasingly digital world, Visa has moved to curb this rising threat. The company has invested over $10 billion over the past five years in technology, including to reduce fraud and enhance network security. This includes $500 million on Artificial Intelligence (AI) and data infrastructure and has reportedly prevented $27.1 billion in potential fraud.

The campaign aims to pave the way for a secure and seamless digital payment experience. Through this initiative, Visa provides educational content, including videos, infographics, and tips designed to equip consumers with the knowledge and skills to recognize and prevent fraud.

Some of the key findings in the study point to the existence of a knowledge gap as false confidence can propel someone to click on a fake link or respond to a scam offer. It found that those who consider themselves more knowledgeable are more likely to respond to a requested action from scammers compared to those who say they are less knowledgeable, including positive news (74 per cent to 67 per cent) or urgent action (65 per cent to 55 per cent).

There is also concern for the vulnerability of others as respondents feel confident in their own vigilance, over half (52 per cent) were concerned that their friends or families will fall for a scam email offering a free gift card or product from an online shopping site, which offers customers ways to buy iTunes gift cards in Nigeria. Over a third (36 per cent) of respondents are concerned about children or minors, as well as retired people falling prey to online scams.

In addition to notices involving orders, product offers, or feedback, people are most suspicious of password requests. Less suspicious types of communications are updates regarding delivery or shipping (just 42 per cent listed as a top three source of suspicion), marketing communications regarding a sale or new product offering (41 per cent), or an invitation to provide feedback on a recent experience (37 per cent), all of which can be used by scammers.

The study also found the case of overlooking telltale signs. Only 57 per cent reported looking to ensure communications are sent from a valid email address, while 52 per cent will check if the company name or logo was attached to the message. Fewer than half of correspondents look for an order number (45 per cent) or an account number (43 per cent). Only 33 per cent look to ensure words are spelt correctly.

The company warned that scammers try different approaches to craft messages that appear genuine and compel recipients to take immediate action. The Visa Stay Secure Study identified prevalent patterns in the language most associated with scams – and how vulnerable are respondents in the surveyed countries.

It warned that cybercriminals often feign urgency to spur people into action, such as clicking a link or responding to a sender. Up to 40 per cent of respondents will fall for messages about a security risk, such as a stolen password or a data breach, while a notice from a government entity or law enforcement can trick 36 per cent.

Another method is sharing positive news with 71 per cent of respondents saying they would take action if a message had a positive hook, like “free gift,” “you’ve been selected,” or “you’re a winner.”

The research also found that Gen Zers are more likely to act on a giveaway (39 per cent) than a notice from the government (31 per cent), while 44 per cent of respondents would click on a link or reply to a message that offered a financial opportunity.

There is also the Action Required approach to which 60 per cent said they would respond to action-required phrases, though respondents are most suspicious of requests to reset their password.

Speaking on this, Mr Charles Lobo, Regional Risk Officer for Central and Eastern Europe, Middle East and Africa at Visa said, “In today’s digital-first world, scams are evolving in sophistication, with criminals using new approaches to trick unsuspecting consumers. Whether it’s a parcel held up at customs, a streaming subscription claiming to have expired, or a free voucher for a favourite brand, scammers are adopting persuasive tactics to deceive. Understanding the language of fraud is increasingly essential, and our Visa Stay Secure educational platform provides the knowledge and skills to help stay ahead of fraudulent activity online,”

Visa warned that consumers can better protect themselves by taking a few extra moments before clicking, including understanding the language scammers use. These include, “keep personal account information to yourself; don’t click on links before verifying that they’ll take you where they say they will; regularly check purchase alerts, which provide near real-time notification by text message or email of purchases made with your account; and call the number on corporate websites or the back of your credit and debit cards if you are unsure if a communication is valid.”

Adedapo Adesanya is a journalist, polymath, and connoisseur of everything art. When he is not writing, he has his nose buried in one of the many books or articles he has bookmarked or simply listening to good music with a bottle of beer or wine. He supports the greatest club in the world, Manchester United F.C.

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Nigeria Trails Global Internet Shift as IPv6 Uptake Stalls at 5%—NCC

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IPv6 Uptake Nigeria

By Adedapo Adesanya 

The Nigerian Communications Commission (NCC) has warned that Nigeria’s internet future is at risk, with IPv6 adoption stuck at just five per cent while global reserves of IPv4 addresses are completely exhausted.

Speaking at the inauguration of the Nigeria IPv6 Council in Lagos, the chief executive of the NCC, Mr Aminu Maida, described the moment as “a defining moment in Nigeria’s digital evolution,” but said major gaps remain.

IPv4 and IPv6 are two versions of the Internet Protocol (IP) addressing system. IP is a set of communication rules that provides data exchange over the Internet. His warning indicates that Nigeria is still relying on an obsolete internet addressing system, and unless it accelerates IPv6 adoption, it could face slower growth, higher costs, and reduced competitiveness in the digital economy.

“According to our 2026 approval measurements, Nigerians’ IPv6 adoption stands at approximately five per cent, while leading economies have surpassed that.

“Global IPv4 reserves are exhausted, while the rapid expansion of IT networks, IoT, cloud services and AI-driven applications has pushed the limits of legacy internet addressing,” Mr Maida said.

He stressed that the transition to IPv6 was no longer optional but “a strategic necessity for national competitiveness, security and economic sovereignty.” The council, established as a national chapter of the global IPv6 Forum in 2014, has led advocacy efforts over the past four years, but Maida said more coordinated action was required.

“This is not a task any single institution can accomplish alone. It demands collaboration among regulators, operators, enterprises, academia and consumers,” he stated.

He added that the NCC had signed a Memorandum of Understanding with an international partner for capacity building across the public sector, while some government agencies and private organisations have launched pilot IPv6 deployments.

The NCC EVC charged the newly inaugurated council members to deliver quarterly progress updates, drive capacity building with academic institutions, lead migration of government networks, and unlock industry investment in IPv6 infrastructure.

“The time for adoption and prioritisation of IPv6 deployments across your networks and platforms is now. “The decisions you make today will determine Nigeria’s digital competitiveness,” he added.

Speaking about the newly inaugurated Council, the National President of the IPv6 Council, Mr Muhammed Rudman, emphasised that Nigeria lagged behind in IPv6 adoption.

He said Nigeria’s internet readiness trailed global standards, with only about five per cent of internet users connected via IPv6 compared to a 40 per cent global average.

Mr Rudman noted that Africa’s average stands at six per cent, putting Nigeria below the continental benchmark despite its large digital economy.

He identified key challenges: the continued availability of IPv4 addresses in the AfriNIC region, lack of financial support for training, and no urgent push from ISPs because IPv4 still meets customer needs. “It doesn’t affect their bottom line,” he said.

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Interswitch Retail Summit 2026: Rethinking the Playbook for Nigeria’s Retail Leaders

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Interswitch

The Interswitch Retail Summit 2026 will convene on April 23, 2026, at the Lagos Marriott Hotel Ikeja, bringing together senior leaders across Nigeria’s retail ecosystem for a focused conversation on the future of commerce. The forum, themed “The Modern Retail Playbook: What Works, What’s Changing, What’s Next?”, is designed to foster meaningful, execution-driven dialogue among decision-makers and key industry stakeholders. At its core, the event aims to bridge the gap between insight and action in a rapidly evolving market.

Nigeria’s retail sector is undergoing a profound and inevitable evolution. The familiar structures that once defined how businesses operate, how customers engage, and how transactions are completed are steadily giving way to a more dynamic, technology-driven ecosystem. For many organisations, this shift has moved beyond theory into daily reality, where decisions around growth, efficiency, and customer experience must now be made within the context of constant change.

At the centre of this evolution is the growing influence of digital technology. Consumers are more informed, more connected, and more demanding than ever before. They expect seamless interactions, faster service, and consistent experiences across both physical and digital channels. Meeting these expectations requires more than incremental improvements; it calls for a fundamental rethinking of how retail operations are structured, delivered, and scaled.

Leadership, therefore, has taken on a more integrated and strategic role. Today’s Chief Executive Officers (CEOs), Chief Technology Officers (CTOs), and Chief Financial Officers (CFOs) are not just managing their respective functions; they are collectively responsible for navigating a new kind of business environment. Strategy, technology, and finance are no longer separate conversations; they intersect in ways that directly influence an organisation’s ability to compete and grow.

Across Nigeria, there are already clear signs of adaptation. Retailers are leveraging data to better understand customer preferences and tailor their offerings in real time. Payment solutions are becoming more seamless, reducing friction at checkout and enabling new forms of commerce. At the same time, partnerships across the ecosystem are unlocking efficiencies and opening new pathways for growth. Yet, while progress is evident, it remains uneven.

Many organisations are still grappling with how to translate emerging trends into practical strategies that deliver measurable outcomes. This underscores the importance of platforms that bring industry leaders together. When decision-makers exchange ideas, challenge assumptions, and learn from one another, the entire ecosystem benefits. It is through these shared conversations that best practices are refined, new approaches are tested, and meaningful progress is accelerated.

As a company with over two decades of experience enabling digital payments and commerce across Africa, Interswitch Group has seen firsthand how collaboration drives innovation. Its work across retail and the broader commerce ecosystem reinforces a simple but powerful reality: the most effective solutions are often developed through partnership. Whether it is integrating payment systems, improving operational efficiency, or enhancing customer engagement, the ability to work across boundaries is becoming a defining feature of successful organisations.

The timing of the forum is particularly significant. Nigeria’s economic landscape continues to evolve, presenting both challenges and opportunities for businesses. Rising operational costs, shifting consumer spending patterns, and increased competition are prompting organisations to rethink traditional approaches. At the same time, advances in technology are opening new possibilities for efficiency, scalability, and innovation. Navigating this dual reality requires a balanced approach, one that combines strategic foresight with disciplined execution.

Operational efficiency will be a key area of focus at the forum. In a competitive environment, the ability to streamline processes, reduce waste, and optimise resources can significantly impact performance. Technology plays a central role in enabling this shift through automation, improved visibility, and more informed decision-making. However, unlocking these benefits requires more than tools; it demands organisational alignment and strong leadership commitment.

The forum will also explore the future of retail in Nigeria, with a focus on emerging trends and their implications for business strategy. From the rise of omnichannel retailing to the growing importance of data-driven insights, the forces shaping the industry are increasingly interconnected. Understanding these dynamics is essential for leaders looking to position their organisations for sustained success.

Ultimately, the evolution of Nigeria’s retail sector is not a distant prospect; it is already underway. The question for business leaders is no longer whether they will be affected, but how they will respond. Will they take a proactive approach, seeking out insights and building the partnerships needed to thrive, or will they struggle to keep pace with change?

Platforms like the Interswitch Retail Summit 2026 offer a timely opportunity to choose the former. By bringing together the individuals shaping the future of retail, the forum creates space for learning, collaboration, and decisive action. In a rapidly evolving landscape, such platforms are no longer optional; they are essential for leaders looking to build resilient, future-ready retail businesses in Nigeria.

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4 Nigerian Firms for 2026 Google for Startups Accelerator Africa Cohort

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Startups Accelerator Africa Cohort1

By Aduragbemi Omiyale

Four Nigerian firms have been selected to join the 10th Google for Startups Accelerator Africa Cohort, which began on April 13 and will end on June 19, 2026.

Fifteen companies are participating in the hybrid programme, which will receive dedicated guidance from experienced mentors and industry experts, alongside hands-on technical workshops focused on AI and machine learning.

The four Nigerian startups chosen for this scheme include Bani, MasteryHive AI, Regxta, and Termii.

They were picked from an exceptionally competitive pool of nearly 2,600 applications. The beneficiaries are utilising Artificial Intelligence (AI) to address critical local and regional challenges.

As for Bani, it is a cross-border payments infrastructure platform eliminating settlement delays for African businesses trading globally, while MasteryHive AI is an AI-native platform automating transaction reconciliation, fraud detection, and AML monitoring.

On its part, Regxta combines alternative data-driven credit scoring with a hybrid digital-agent distribution model to deliver financial products to unbanked micro businesses, while Termii uses its AI-native communications infrastructure platform to ensure reliable financial messaging for banks and fintechs.

African tech founders are actively solving fundamental infrastructural challenges, bridging gaps in financial inclusion, healthcare, and supply chains with complex AI.

The continent’s venture ecosystem showed remarkable resilience by raising $3.9 billion in 2025. However, scaling deep-tech solutions requires specialised technical infrastructure, advanced cloud capabilities, and strategic mentorship to complement this capital.

Accelerator initiatives provide these exact tools, ensuring local innovations can sustainably grow into businesses that power the continent’s digital economy.

“At Termii, we’re building AI-powered infrastructure that ensures financial transactions don’t fail, from login PINs to payment OTPs and fraud alerts.

“The Google Startup Accelerator is helping us accelerate our AI roadmap and scale globally, and even in the first week, access to technical support and insights has been incredibly valuable for our next phase of growth,” the chief executive of Termii, Mr Gbolade Emmanuel, stated.

“We are absolutely thrilled to welcome these exceptional founders into Class 10. African startups are driving essential economic growth and social development.

“Our role is to serve as a supportive partner, providing these developers and founders with the technical infrastructure, mentorship, and global network they need to scale their solutions and amplify their real-world impact,” the Head of Startup Ecosystem for Google Africa, Mr Folarin Aiyegbusi, disclosed.

Since launching in 2018, the Google for Startups Accelerator Africa program has supported 106 startups from 17 African countries, empowering them to collectively raise over $263 million and create more than 2,800 jobs.

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