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Asia Pacific Governments Embrace Sovereign AI as a Strategic National Priority, but Scale Hinges on Trust, Skills, and Infrastructure Readiness
- New IDC research commissioned by Dell Technologies finds Sovereign AI has surged to the second-highest investment priority for Asia Pacific governments.
- Almost all (99%) government leaders in Asia Pacific believe agentic AI will accelerate AI adoption with the majority calling for strong governance frameworks to unlock its full potential at scale.
- Nine in 10 government organizations report critical skills shortages that could determine whether pilots become trusted national platforms.
SINGAPORE – Media OutReach Newswire – 13 May 2026 – New research commissioned by Dell Technologies (NYSE: DELL) and conducted by International Data Corporation (IDC), reveals that governments across Asia Pacific (APJ) are moving decisively from AI exploration toward structured activation of Sovereign AI.
The study, based on a survey of 360 government IT decision-makers across eight APJ markets, finds that Sovereign AI has risen from the seventh to the second-highest government investment priority in just one year. This signals a fundamental shift in how the region’s public sector leaders view AI, seeing it as critical national digital infrastructure rather than a simple technology upgrade.
APJ governments are shifting from awareness to activation, but investment needs to catch up
The research reveals that Asia Pacific governments have moved well beyond conceptual discussion. Nearly half (46.1%) are actively evaluating Sovereign AI technologies, while more than a third (36.1%) are running initial proofs of concept.
This activation is underpinned by a clear strategic rationale. More than three-quarters (76.9%) of government leaders agree that investing in Sovereign AI enhances their agency’s resilience against geopolitical risks and supply chain disruptions.
Despite this, only 3.1% are investing significantly so far. Meanwhile, only 1.7% of respondents say they have no plans to adopt Sovereign AI.
Across the region, governments are pursuing “selective sovereignty” to maintain strong control over sensitive data, critical systems, and regulated workloads, while continuing to leverage global technology ecosystems for innovation and scale. Hybrid sovereign models that combine on-premises infrastructure and sovereign cloud environments with broader ecosystem access are emerging as the preferred deployment approach.
Agentic AI poised to accelerate government AI adoption across Asia Pacific
Asia Pacific government leaders are signalling near-universal confidence in agentic AI as a catalyst for accelerating AI adoption in the public sector. The research reveals that 99% of leaders see agentic AI as an accelerator, with more than a third (36.9%) believing it will play a major role and a further 62.1% expressing strong confidence in its potential when paired with robust governance and oversight frameworks. Only 1.1% remain uncertain.
This positions Asia Pacific as bullish on agentic AI suggesting the region’s governments are not hesitating on agentic AI, rather, they are actively preparing the governance foundations that will allow them to deploy it with confidence and at scale.
This confidence is driven in part by operational necessity. With nearly nine in 10 APJ government organizations reporting critical digital skills shortages, agentic AI is emerging as a practical workforce multiplier, capable of automating complex administrative and analytical tasks and enabling government teams to deliver more with the talent they have. In a region where technology is outpacing workforce capability faster than the global average, autonomous AI systems offer a path to close the gap between ambition and capacity.
In this context, Sovereign AI is increasingly functioning as the trust layer that unlocks the adoption of next-generation AI capabilities. By ensuring that agentic and generative AI systems operate within national policy, security, and auditability frameworks, governments can move faster precisely because the right controls are in place from the outset.
Skills shortages emerge as the region’s most critical constraint
Despite strong strategic intent, APJ governments face acute workforce bottlenecks that risk constraining the transition from pilot to production. Nearly nine in 10 organizations report digital skills shortages, and more than half say these shortages are having a major impact on digital initiatives, significantly more so than the global average of 66.8%.
The hardest-to-hire roles map directly to Sovereign AI readiness: AI safety and alignment researchers (42.5%), data architecture, management, and analytics professionals (35%), sovereign data governance (30%), sovereign cloud architecture and operations specialists (25.3%), and AI policy and governance specialists (25%).
The research findings recommend a four-layer capability model in which governments retain direct ownership of policy, governance, and data stewardship roles while partnering with trusted ecosystem providers for frontier AI specialization and delivery at scale.
Mission-critical public services drive investment priorities
Governments expect Sovereign AI to deliver the greatest citizen benefit in high-consequence public domains. National security and cyber-resilience top the list at 45.6%, followed by justice and public safety (37.5%), financial and taxation (37.5%), public healthcare (34.4%), social services and welfare (32.2%), education (31.7%), and workforce development (31.1%).
Investment decisions are increasingly policy-led. More than half (53.3%) of government leaders cite alignment with national security and sovereign priorities as the top factor in technology investment decisions, followed by security capabilities and reliability of technology providers (52.5%). Four of the top six decision factors are directly linked to sovereignty considerations.
Perspectives:
“This research confirms what we’re hearing from government leaders across Asia Pacific: the question is no longer whether Sovereign AI matters, but how to operationalize it at national scale,” said Nicole Jefferson, Vice President, Global Government Affairs, Dell Technologies. “What stands out is the region’s confidence in agentic AI as an accelerator and the understanding that strong governance is an enabler of progression, not a hinderance. The findings show a region that is serious, structured, and pragmatic about building AI capabilities it can trust. Governments want partners who understand that sovereign-ready infrastructure, skills transfer, and governance maturity are inseparable from the technology itself. At Dell Technologies, we’re committed to helping public sector organizations build AI on their own terms – with the security, resilience, and openness that mission-critical national services demand.”
“Agentic AI is moving quickly from concept to practical consideration for government and executive decision-makers,” said Ravikant Sharma, Research Director, IDC. “The study shows strong momentum, with public sector leaders looking to autonomous systems to help close skills gaps, ease workforce pressure and accelerate AI adoption. However, that momentum is conditional. Governments will only move at scale if they have confidence in the security, privacy, sovereignty and infrastructure foundations underpinning these systems.”
About the study
The findings are drawn from IDC’s Asia Pacific Government Survey, conducted in December 2025 on behalf of Dell Technologies. The survey polled 360 government IT decision-makers supplemented by 13 in-depth interviews with senior government officials across eight markets: Australia, India, Indonesia, Japan, Malaysia, the Philippines, Singapore, and South Korea. Respondent organizations spanned national civilian government, defense, financial administration, public safety, healthcare, education, critical infrastructure, and other public sector functions. To view the full Asia Pacific research findings, click here: building-a-sovereign-ai-foundation-for-apj-governments.pdf
IDC InfoBrief, sponsored by Dell Technologies, Building a Sovereign AI Foundation for Asia/Pacific Governments, #AP24257IB, May 2026
Hashtag: #Dell
The issuer is solely responsible for the content of this announcement.
About Dell Technologies
Dell Technologies (NYSE: DELL) helps organizations and individuals build their digital future and transform how they work, live and play. The company provides customers with the industry’s broadest and most innovative technology and services portfolio for the AI era.
Copyright © 2026 Dell Inc. or its subsidiaries. All Rights Reserved. Dell Technologies and Dell are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Siam Piwat redefines global retail with NEXTOPIA, a future prototype where sustainability is a transformative force for business, people, and the planet
Chief Executive Officer Chadatip Chutrakul introduced the project during The Economist’s 5th annual Sustainability Week Asia, recently held in Bangkok, positioning NEXTOPIA as more than a response to necessity but as a genuine driver of business leadership and vision.
The vision for the future of retail is built on three interconnected pillars: co-creation with founders and partners, collaboration with tenants and communities, and customers. Together, they redefine retail as a platform shaped by shared purpose, creativity, and participation. This extends to redefining customer relationships through trust, inspiring customers to visit more often, spend more time, and deepen engagement within our ecosystem.
“Sustainability is no longer optional,” Chutrakul said. “We must accelerate and make a bold move. Real, lasting impact is never created alone. It requires co-creation across industries, united by purpose, in a place that captures the world’s attention and inspires change for the greater good.”
Launched in November 2025, the 15,000-square-meter attraction at Siam Paragon, a global landmark that draws more than 200,000 visitors daily, including a significant share of international tourists aims to move sustainability “beyond awareness into joyful and engaging experiences in everyday life,” she added.
Developed with more than 50 partners, NEXTOPIA operates under the theme “Co-creating Communities for a Better World.” It features infrastructure contributions from companies including B.Grimm, SCG, Indorama and Kasikornbank, incorporating solar energy, sustainable materials, advanced water systems, and cooling and clean air technologies.
The project has achieved zero waste to landfill, cut energy consumption by 47%, reduced water use by 34% and lowered carbon emissions from construction materials by 59%. Within a year, water savings are projected to be equivalent to the volume of an Olympic-sized swimming pool. Over two years, decarbonization efforts will deliver the environmental benefit of creating a vast urban park.
NEXTOPIA is Thailand’s first multi-tenant retail building to earn EDGE Advanced certification for resource efficiency and a two-star Fitwel rating. It also received the Best in Building Health Award 2026 from Fitwel, achieving top scores for its design and quality-of-life features.
Tenants must adhere to some 50 sustainability criteria covering waste management and value chain practices, with many exceeding standard industry benchmarks. Siam Piwat developed the framework over three years to help partners adopt sustainable practices quickly while cutting costs and unlocking new value.
Interactive elements at NEXTOPIA invite visitors to participate directly, with kinetic floors and bicycles that generate electricity for redeemable rewards, alongside exhibits featuring Thailand’s largest collection of recycled art, created by artists from waste collected nationwide. ECOTOPIA, the country’s biggest eco-store, stocks more than 110,000 sustainable products, many recycled or upcycled, sourced from around 300 Thai communities and small businesses.
The project has also brought together more than 30 local communities and global organizations, including the United Nations, World Food Programme, UNDP Biofin and WWF, to exchange knowledge and ideas.
More than a shopping destination, NEXTOPIA functions as a living laboratory for experimenting and exchanging ideas that retail and real estate developers worldwide could adapt. It marks a strategic evolution for Siam Piwat, transforming the company from a premier retail developer into what it describes as “a global sustainability platform” that links businesses, people and innovation.
This shift aligns with intensifying global pressure on companies to meet their sustainability commitments under the Paris Agreement, as brands and consumers increasingly demand verifiable environmental action.
With NEXTOPIA, Siam Piwat is betting that the future of retail lies not just in selling goods, but in creating spaces where sustainability feels tangible, measurable and above all inspiring.
Setting a new benchmark for co-created, revolutionary retail, NEXTOPIA offers a scalable model that delivers both business value and meaningful impact – one that can be adopted globally.
Hashtag: #SiamParagon #NEXTOPIA #Sustainability #PrototypeCity #NetZero #TheEconomist #SustainabilityWeekAsia
The issuer is solely responsible for the content of this announcement.
About Siam Piwat
Siam Piwat is a leading retail and real estate developer behind Bangkok’s most iconic destinations, including Siam Paragon, Siam Center, Siam Discovery, ICONSIAM, and Siam Premium Outlets Bangkok, globally recognized for pioneering experiential destinations.
For over six decades, Siam Piwat has been renowned for creating iconic destinations and world-class experiences, continuously redefining Bangkok’s retail landscape through award-winning developments that set new global benchmarks. Guided by creativity, innovation, and sustainability, the company continues to lead with a bold vision s that inspire, engage, and delight customers from around the world, while creating long-term value for society, businesses, and future generations.
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DTAP Expands Access to Sexual Health Services with Two New Clinics in Holland Village and Clarke Quay
As healthcare-seeking behaviours continue to evolve, there has been a noticeable shift towards earlier and more proactive screening, especially for sexually transmitted infections (STIs) and HIV. Increasing public awareness of the importance of timely testing and treatment has driven demand for accessible, confidential care delivered in a professional clinical setting. The expansion into Holland Village and Clarke Quay reflects this shift, with both clinics designed to offer a comfortable and private environment that supports individuals in seeking care with confidence.
DTAP operates as a GP+ medical centre, bridging the gap between general practice and specialist care. Fully accredited for HIV and STD testing and treatment, its clinical protocols adhere to Singapore Ministry of Health (MOH) guidelines, covering the full continuum from screening and early detection through to treatment and long-term management. Beyond sexual health, DTAP also supports men’s and women’s health, weight management and mental health.
Clinics are staffed by experienced doctors — both male and female — who take a friendly, open and non-discriminatory approach, ensuring patients can seek care with confidence and discretion.
“This expansion builds on DTAP’s longstanding commitment to accessible and confidential care, with over 20 years of experience since 2005. We are seeing a clear shift towards more proactive health-seeking behaviour, particularly in sexual health, with more patients coming forward earlier for screening and testing, including for conditions that were previously under-discussed. This highlights the importance of timely detection and access to care, supported by a discreet, comfortable environment with experienced doctors who provide care in a respectful, open and non-discriminatory manner,” said Dr. Alan Tan, Chairman of DTAP Clinics.
DTAP Clinic @ Holland Village and DTAP Clinic @ Clarke Quay are now open to patients. For more information on services, visit https://dtapclinic.com/.
Hashtag: #DTAP
The issuer is solely responsible for the content of this announcement.
About DTAP
DTAP clinics offer GP+ medical services, bridging the gap between general practice and specialist care. Established in 2005, DTAP provides services that extend beyond regular GP offerings, with key focus areas including men’s health and women’s health, including sexual health, STD check, weight management and mental health. Through all life stages, DTAP aims to be a trusted healthcare partner in both general and sexual health.
Media OutReach
TP’s AI-powered debt collection solution recovers up to 40% debt, improves efficiency and saves costs
Collections are emerging as a critical lever for both financial performance and customer retention. Regional institutions including the Asian Development Bank have identified digital transformation of financial services and credit infrastructure as a strategic priority across Asia, while rising consumer delinquencies are increasing pressure on banks to modernise servicing and collections operations.
However, debt collection remains one of banking’s most complex challenges, as lenders struggle to improve recovery rates without damaging customer relationships. AI-driven, human-supported debt collection models are emerging as a potential way forward to help lenders tackle rising credit risk and changing borrower behaviour. TP.ai FAB Collect is designed by training AI on decades of human collections expertise and deploying it where volume demands scale, so human advisors can focus on preserving customer relationships.
From Recovery to Relationship Management
TP.ai FAB Collect empowers lenders to operationalise more predictive, customer-centric engagement at scale, moving beyond traditional recovery models without adding friction to the customer experience. Built on TP’s proprietary TP.ai FAB (Foundational AI Backbone) framework, the solution integrates advanced analytics, AI-driven decisioning, and omnichannel engagement to improve recovery outcomes while maintaining compliance and customer trust.
“We trained our AI on 40 years of human collections expertise. Now it handles the first wave, so our human advisors can focus on the conversations that truly matter. TP.ai FAB Collect has produced results across debt recovery, promise-to-pay and overall customer satisfaction.” explains Assaf Tarnopolsky, TP’s Chief Business Development & Customer Officer, APAC.
When deployed by a leading financial institution, TP.ai FAB Collect’s AI agents achieved a customer satisfaction (CSAT) score that was slightly higher than human agents while also achieving a 40% debt recovery rate. At a leading telecommunications company, AI agents adapted outreach to customers based on local payment behaviour, achieving a 7%-point improvement in the pay-to-contact ratio compared to the human-only model. The solution also improved recovery performance over time while reducing collections costs by 40% compared to a human-only model.
TP.ai FAB Collect was recognised with a 2026 Artificial Intelligence Excellence Award by the Business Intelligence Group and was named Technology of the Year by the Excellence in Customer Service awards.
Hashtag: #TPAPAC #TPaiFAB
https://www.tp.com/
TP Group, a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group’s local presence allows it to be a force of good in supporting communities, clients, and the environment.
For more information: www.tp.com.
https://www.tp.com/en-sg/locations/singapore/
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