By Dipo Olowookere
Pan-African Financial Institution, United Bank for Africa (UBA) has announced the commencement of its chat bank ‘Leo’ on the WhatsApp platform.
With Leo on WhatsApp, customers who are users and lovers of the app can now can perform basic banking services including checking their balances on the go, transferring funds, paying bills, among other services.
Group Managing Director/Chief Executive Officer of UBA, Mr Kennedy Uzoka, who expressed excitement about the development, remarked that the bank is continuously working in line with customers’ demand to ensure that banking services are made convenient and without stress.
“This only goes to show that our resolve in continuing to deploy innovative solutions that place customers first, using cutting edge technology for their collective satisfaction and excellent banking experience is important to us. This recognition will further spur us to do more in meeting the needs of our customers with unrivalled services,” Mr Uzoka said.
“Our recent launch of Leo in 13 other African countries is evidence that UBA has on its agenda, the objective of digital creativity especially in service for our trusted customer base across the African continent,” he added.
Also speaking on the new service, the Group Head of UBA’s Online Banking, Mr Austine Abolusoro, stated that, “United Bank for Africa is a technology-driven institution with vast knowledge in the business that we do and Leo, being a tested dependable and intelligent personality, will replicate on WhatsApp, the success it has experienced on the Facebook Messenger platform. It is a solution that is from the customer’s standpoint, easy to use by anyone regardless of your demography.”
“Leo is ready and waiting to help with any form of banking services,” continued Mr Abolusoro.
WhatsApp has been in existence for over 9 years, reaching more than 1.5 billion people in over 180 countries. The premium private chat platform has assured that there will be no spam messages as the development is to enable businesses serve their customers with useful and helpful information.
LEO is already present in over 14 African subsidiaries, including Nigeria, available in three languages, and has now been rolled out to customers on WhatsApp.
To use this service on WhatsApp, customers must add the LEO WhatsApp number: +234 903 000 2455 to their phone contacts, then search for UBA ChatBanking on WhatsApp to start enjoying the added convenience and ease of transacting with Leo on WhatsApp.
Modupe Gbadeyanka 
Aduragbemi Omiyale
Hi Daniel I don’t think Leo is for transferring on funds. So I will advise you to use their mobile app
Thanks
Is it possible to send or transfer money from uba bank to another through the use of whatsapp chatbot with leo?
We don’t have answer to your question, but we will direct it to UBA and let you know what their response it.
Regards
Hello Daniel, from our findings, Leo can perform checking of account balance, money transfer and purchasing digital products and other services.
I hope this helps.
Regards