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Built Environment: Facility Managers Calls for Synergy

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Facility Managers

As professionals in the Nigerian built environment converged in Lagos to mark this year’s ‘World Facility Management Day’, facility managers and other stakeholders have called for synergy among players in the sector towards achieving an excellent built environment.

As professionals in the built environment continue to change the narratives towards sustainable progress in strategic collaboration with public institutions for a better operating environment for facility management (FM) in Nigeria; stakeholders are of the view that better synergy among players in the sector will deepen FM. The event which took place at the University of Lagos had the theme- “Celebrating FM: Standing tall beyond the Pandemic” drew participants from academic, political and social Nigeria.

Addressing stakeholders nationwide, at the celebration, the President of the International Facility Management Association, Nigerian Chapter, Mr Segun Adebayo said the event in line with the global practice seeks to recognize and celebrate the vital work that facility managers across the world have contributed to different industries during the pandemic and even now that we are gradually winning the war against COVID-19.

He states further that IFMA will continue to map out critical paths towards a better operating environment, as members are determined to achieve a sustainable and forward-thinking industry through capacity building, knowledge development and research.

According to him “For us in IFMA, Nigeria Chapter, we are celebrating the day with a strong sense of commitment towards improved health and safety in the built environment, effective activation of business continuity and emergency preparedness. While we will continue to map out our critical path towards a better operating environment, we are also determined to achieve a sustainable and forward-thinking industry through capacity building, knowledge development, research and development.”

The President noted that between the last celebration and now, the body has been able to deepen its advocacy commitment through its knowledge-sharing session series.

“In line with our renewed purpose as a pioneer and foremost professional Association in Facility Management with global affiliation and in commemoration of 2021 World FM day, we shall be formally commencing our Mentorship Development Initiative (MDI) with twenty-four mentees from different background today.”

“In line with IFMA renewed purpose as a pioneer and foremost professional association in Facility Management with global affiliation, Adebayo posits that, “We will also be collaborating with one of the Lagos State Public Institution on a program tagged “A Day with Artisans ‘scheduled to hold by the early part of 3rd quarter. This and many more we shall explore for a better-built environment,” he stated.

Shina Atilola, the head of retail and consumer banking at Sterling Bank and Keynote Speaker, said digitization and COVID-19 fast-tracked the need for players in the built environment to capitalize on the emerging environment.

According to him, the pandemic provided an opportunity to change the narrative, hence FM professionals must be proactive. In order words, he states that FM professionals must leverage robotics and artificial intelligence (AI) for better outcomes.

In his speech, the special guest of honour, Architect David Lola Majekodunmi, Chairman, Nigerian Institute of Architects (NIA), Lagos chapter, advised Facility Management practitioners to create a trust fund and invest more in research towards encouraging young Nigerians to be a part of Facility Management. He also urged all professionals within the built environment to collaborate effectively with facility managers and get them involved from the predesign stage of Construction.

Arch. Majekodunmi said local content should be embraced by players in Facility Management and the built environment in Nigeria. He equally called for collaboration with other professional associations in the built environment.

In his words, “we are trying to make good rules for Lagos State, in terms of physical planning and urban development, we succeeded in changing or reviewing the law, in 2010. However, there was a new physical planning law, but as I stand here today I can say there are over 5000 laws in Lagos State and Zero enforcement.

The Chairman also expressed disappointment about the National Building code which has been drafted thirty-six years ago but has not been approved to date.

During the panel session, Nike Adekanbi, the General Manager, Lagos State Infrastructural Asset Management Agency (LASIAMA), noted that FM professionals and others were frontline workers during the pandemic. According to her, proper maintenance sustains the life span of facilities.

As said by Professor Modupe Omirin, Head of Department, Estate Management, University of Lagos, there is every need for facility managers to be seriously proactive to ensure facilities are properly adaptable.

Engineer Felix Elerunndu, the chief engineer of Park Inn by Radisson while sharing his experience from the hospitality perspective of the impact of COVID-19 on the economy of facility management, said players in the sector had to look inward to stay afloat during the pandemic.

The event was rounded off with the selection of Mentees from Lagos State Technical Schools, 500 level Estate Management students and Masters in Facility Management students from the University of Lagos, and artisans. It is expected that these mentees will be trained and have a first-hand understanding of facility management from their mentors who have excelled professionally.

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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QNET’s Global Reach in 100+ Countries: What International Access Means for Local Distributors

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QNET

Global scale means market access and international supply chains. For individual distributors in direct selling, it can shape everything from product availability to income stability and long-term opportunity.

QNET, the multinational wellness and lifestyle direct selling company, positions its business model around that idea: connecting locally based independent distributors to an international operating platform. With activity spanning more than 100 countries, the company sits within a direct selling industry that, according to the World Federation of Direct Selling Associations (WFDSA), has stabilized after several relatively volatile post-pandemic years.

Global Reach Within a Stabilizing Industry

The WFDSA’s latest global report estimates worldwide direct selling retail sales at roughly $163.9 billion in 2024, essentially flat year over year. That flat performance, however, masks gradual improvement beneath the surface. Nearly half of reporting markets showed growth in 2024, and average market growth rates rebounded to positive territory.

The report estimates more than 104 million independent sales representatives globally in 2024, a figure that has remained largely stable year over year.

This stabilization sets a backdrop for companies like QNET. A global footprint is no longer about rapid expansion alone; it is increasingly tied to resilience: operating across regions with different economic cycles, consumer behaviors, and growth trajectories.

For distributors, this matters because opportunities extend beyond individual effort. They are often shaped by the health of the company’s broader channel and product reach.

A Platform Designed for Distributed Entrepreneurship

QNET’s model centers on local execution supported by centralized infrastructure. Products—ranging from nutritional supplements and wellness devices to home and lifestyle solutions—are sold through the company’s proprietary e-commerce platform. Independent distributors do not manage warehouses, shipment logistics, or customer service systems.

As Ramya Chandrasekaran, who heads communications at QNET, explained in a recent interview, the company views direct selling as a form of accessible “micro-entrepreneurship.” The idea is to reduce the operational burden typically associated with starting a business, allowing distributors to focus on product education, customer relationships, and market development.

Why Global Scale Changes the Distributor Equation

One practical benefit of international reach is product continuity. WFDSA data shows that wellness products account for roughly 29% of global direct selling sales, making it the largest category worldwide. In the Asia-Pacific region, the largest direct selling region by sales, wellness represents more than 40% of total category share.

QNET’s emphasis on wellness and lifestyle products places distributors in line with the strongest demand segments globally. Instead of relying on narrow local trends, distributors operate within product categories that have shown consistent global interest.

International scale also supports consistency in training, compensation structures, and digital tools. Distributors in different countries access identical back-end systems, tracking referrals, commissions, and orders through the same platform. This standardization reduces friction and uncertainty, particularly for individuals operating in markets where informal commerce is common.

Workforce Shifts

The WFDSA’s report highlights notable shifts in the global direct selling workforce. Women continue to make up more than 70% of participants worldwide, and representation among individuals aged 35 to 54 remains the largest cohort.

Independent Distributors increasingly value flexibility, long-term viability, and support systems that allow them to operate sustainably rather than aggressively scale. QNET’s emphasis on digital access, centralized operations, and gradual business building reflects those priorities.

For many participants, especially those balancing work with caregiving or other responsibilities, direct selling infrastructure offers a way to stay engaged at their own pace.

Training, Exposure, and Cross-Market Learning

QNET’s international conventions and training programs connect distributors across regions, creating informal networks for peer learning. Events that draw participants from dozens of countries expose distributors to varied approaches to sales, customer engagement, and market adaptation.

This mirrors one of WFDSA’s broader conclusions: direct selling increasingly functions as a global learning ecosystem, with companies providing tools and education that help individuals navigate uncertain economic conditions.

For distributors, exposure to cross-border experiences can recalibrate expectations, reinforcing that success often comes from steady engagement rather than rapid recruitment or short-term activity.

International Access, Interpreted Locally

Despite its global scale, QNET’s business ultimately plays out in local communities. Distributors adapt messaging around wellness, home quality, and lifestyle enhancement to cultural norms and household priorities. The international platform provides reach and structure, but relevance is built locally.

That balance, global systems supporting local relationships, defines much of modern direct selling. The WFDSA describes the industry not as a single growth story, but as a framework that can scale proportionally with economic conditions across regions.

For QNET distributors, international presence does not guarantee income or uniform outcomes. What it offers is access: to resilient product categories, standardized systems, training resources, and a global marketplace that extends beyond any single region. For local distributors navigating today’s uncertain global economic environment, that is an important foundation to maintain.

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FCCPC Unseals Ikeja Electric Headquarters

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Ikeja Electric

By Adedapo Adesanya

The Federal Competition and Consumer Protection Commission (FCCPC) has unsealed the headquarters of Ikeja Electric Plc in the Lagos State capital after a week under lock and key.

According to a statement on Friday, the electricity distribution company committed to a binding undertaking to comply with the remedial process following consumer rights violations.

The statement signed by Mr Ondaje Ijagwu, Director of Corporate Affairs at the commission, Ikeja Electric undertook to resolve all consumer complaints referred to it by the FCCPC within agreed timelines

The headquarters was earlier sealed on December 11, 2025, because Ikeja Electric allegedly failed to comply with a directive by the Nigerian Electricity Regulatory Commission (NERC) to unbundle a Maximum Demand account into 20 individual accounts for a customer who had been without power for over two and half years.

The FCCPC noted that following the resolution, any breach of the undertaking would expose it to renewed and escalated enforcement action under the Federal Competition and Consumer Protection Act.

Reacting, the Executive Vice Chairman and Chief Executive Officer of the FCCPC, Mr Tunji Bello, said the Commission’s intervention was necessary to enforce the provisions of the FCCPA (2018).

“Our responsibility is to ensure that consumers are treated fairly and that service providers comply with lawful decisions and directives. Enforcement is not an end in itself. Where compliance is achieved and credible commitments are made, the Commission will respond appropriately,” he said.

Clarifying further, Mr Bello said the outcome reflects the commission’s balanced approach to regulation.

“We intervene decisively where consumer harm persists, and we de-escalate where enforceable compliance is secured. What remains constant is our duty to protect consumers and uphold regulatory accountability,” he said.

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All On’s Clean Energy Access Transforms Over One Million Lives

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All On

By Modupe Gbadeyanka

The decision by a leading impact investment company focused on expanding clean energy access, All On, to support over 50 clean energy businesses and provide grants and technical assistance to more than 80 enterprises in Nigeria is already yielding positive results.

This is because the organisation’s Impact Evaluation Report indicated that more than one million lives have been transformed through clean energy access.

The report covered from 2018 t0 2024 and it was discovered that the interventions of All On enabled the connection of over 230,000 households, businesses, and public facilities to reliable energy solutions, while strengthening the operational capacity of energy providers and improving affordability and service reliability for end users.

Prior to the commencement of All On’s operations in 2016, nearly half of Nigeria’s population lacked access to electricity, and the sector faced an estimated 92 per cent annual funding gap.

In response, the group adopted a bold, risk-tolerant strategy—deploying catalytic capital, innovative financing instruments, and ecosystem-building initiatives to unlock private sector participation and drive progress toward universal energy access.

Central to these achievements is All On’s holistic support model, which combines rigorous, tailored due diligence, deep sector expertise, and active ecosystem engagement.

This approach has positioned All On as a trusted partner capable of delivering both commercial viability and systemic impact.

Flagship initiatives such as the Demand Aggregation for Renewable Technology (DART) programme have further amplified results by reducing procurement costs for supported businesses by up to 50 per cent, enabling developers to scale faster and pass cost savings on to consumers due to access to reliable, affordable, and sustainable energy solutions.

In the report, it was revealed that half of supported households reported improved air quality, enhanced safety, and reduced noise pollution, contributing to better health outcomes and improved quality of life, alongside measurable environmental benefits.

“This report confirms that our approach is delivering real results. By combining patient capital, technical assistance, and ecosystem support, we are enabling scalable and sustainable energy solutions for Nigeria’s unserved and underserved communities,” the chief executive of All On, Ms Caroline Eboumbou.

The company plans plans to scale proven models, strengthen local capacity, and expand its reach—particularly in underserved regions such as the Niger Delta.

“While the progress to date is encouraging, our work is far from done. As we look toward 2030, we remain committed to deepening our impact and creating even more meaningful connections across Nigeria,” Ms Eboumbou added.

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