By Modupe Gbadeyanka
Customers of Ecobank Nigeria Limited have been reassured that they will enjoy uninterrupted digital banking services during the Easter holidays.
The federal government declared Friday, April 15 and Monday, April 18, 2022, as public holidays for the Easter celebrations.
While Nigerians would be at home enjoying the work-free days, they will also have one or two reasons to carry out financial transactions. Ecobank has assured its customers that its digital channels would be available all through to serve them during the period.
In a statement issued on Thursday, the lender said customers can seamlessly carry out all their transactions via the Ecobank Mobile app, USSD *326#, Ecobank Online, Ecobank OmniPlus, Ecobank Omnilite, EcobankPay, Ecobank RapidTransfer, ATMs, and PoS terminals.
Also available to customers is an extensive distribution network of over 50,000 agency banking locations spread across the country.
Speaking on the ubiquitous nature of the Ecobank Mobile app, the Head of Marketing and Corporate Communications at Ecobank Nigeria, Mr Babajide Sipe, said the app, which is available for download on the Apple Store and Google Playstore, makes it extremely easy to bank on the go 24/7, enabling customers to cater to their everyday banking needs anywhere and at any time directly from their mobile device.
“Our Mobile app allows customers to manage their accounts, send money, make payments, buy airtime, pay for services and do other transactions across the 33 African countries where Ecobank is present.
“The mobile app is secure, reliable, convenient, and available to everyone. At Ecobank, we have just one Mobile App on the Google Play store, unlike other Banks with different apps in the respective countries they operate.
“Our customers are able to send money instantly to the 33 African countries where Ecobank is present; transfer money to other bank accounts both domestic and international; transfer to a mobile money wallet in the same country; transfer money by email and SMS in the same country, and send money to Visa cardholders through Visa Direct.
“Other unique features include the opportunity to open an Xpress Account; create and fund a Virtual card; set travel notifications for enhanced card security; block and unblock one’s bank card; attach other bank cards for transactions; as well as being able to add one’s banking profiles from different countries,” he stated.
Further, he said Ecobank customers can “pay for goods via QR code with EcobankPay; split payments with other Ecobank mobile app users; place a standing order for future payment and do cardless withdrawal from ATMs using Xpress Cash.”
He encouraged Nigerians to download the app for firsthand experience, especially during this Easter season for easy banking services both locally and across Africa, emphasizing that with the revamped app, customers do not need to carry cash for shopping, adding that there are no account fees or paperwork and it can be instantly downloaded for easy banking.
Mr Sipe pointed out that users of the mobile app have access to help or quick solutions by chatting with RAFIKI on our Facebook platform. It also provides support to locate the nearest Ecobank branches and ATMs.
Ecobank Nigeria is a subsidiary of the Ecobank Group, the leading pan-African banking group with operations in 33 African countries and an international presence in four locations (London, Paris, Beijing, and Dubai). Ecobank Nigeria is a full-service bank providing wholesale, retail, investment and transaction banking services and products to governments, financial institutions, multinationals, international organizations, medium, small and micro businesses and individuals.
