By Dipo Olowookere
The mobile banking application of First Bank of Nigeria Limited, FirstMobile, has been adjudged the 2020 Best Mobile Banking App.
The lender’s mobile platform was bestowed with the honour at this year’s Global Finance Best Digital Bank Awards and it was largely attributable to the bank’s relative strength and success of its web products and services, notably FirstMobile.
According to Global Finance, winning banks were selected based on various criteria, including the strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality.
Winners were chosen from entries evaluated by a world-class panel of judges at Infosys, a global leader in consulting, technology and outsourcing. The editors of Global Finance were responsible for the final selection of all winners.
“This year, a global pandemic accelerated the transition to digital banking, but forward-thinking banks were already on that road.
“The Digital Bank Awards hone in on the institutions that are leading the shift toward a new world of banking,” the publisher and editorial director of Global Finance, Mr Joseph Giarraputo, said of the awards.
Appreciating the award on behalf of the bank, Deputy Managing Director, FirstBank, Mr Gbenga Shobo, stated that “the Global Finance 2020 Best Mobile Banking App award is a testimony of our continuous commitment in putting our customers first which was demonstrated in our recent upgrade of the leading mobile banking application, FirstMobile.”
“We dedicate this award to all our customers and appreciate Global Finance for the recognition,” the banker said further.
First Bank of Nigeria Limited, under the leadership of Mr Adesola Adeduntan, has witnessed a huge transformation and only recently, Global Business Outlook awarded FirstMobile with the 2019 Best Mobile Banking App.
The financial institution also recently upgraded the FirstMobile. The action was designed to suit the social pattern and lifestyle of all its customers.
