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Jumia Begins ‘Contactless’ Delivery of Orders

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World Food Day Jumia Food

By Dipo Olowookere

To ensure safer transactions for riders and consumers, leading e-commerce platform in Africa, Jumia, has commenced what it called contactless delivery of prepaid packages order from its platform.

The company said in a statement that this step was taken in response to the havoc caused by coronavirus outbreak, which has forced a lockdown of the global market.

In order to prevent its consumers, delivery agents and partners from contracting the virus, which still has no cure, Jumia, as a responsible organisation, came up with this initiative.

The statement said to drive the initiative, the contactless safe delivery option has been implemented on JumiaPay, the payment platform. This enables consumers to make prepaid payments for products online and get it delivered without a direct body contact or cash exchange with the delivery agent.

“The health and safety of our customers and delivery agents is our absolute priority. We are uniquely positioned to step up and be part of Africa’s response strategy in this challenging time.

“We have implemented a Contactless delivery option, which eliminates any possibility of physical contact. Convenience, social distancing and cashless measures are woven into one solution to combat the current situation,” said Apoorva Kumar, SVP Logistics at Jumia.

Jumia’s delivery agents have been trained to enforce necessary standards during delivery. They are instructed to call or text when they arrive at the customer’s place and drop off the package at their doorstep, then step back to the safe distance limit and will wait for the customer to take the package before leaving.

Consumers have been strongly encouraged to pay “cashless” on Jumia through JumiaPay. This will ensure fewer physical cash coming into contact with delivery riders and the wider population and will in turn help reduce the risk of coronavirus transmission.

Jumia Contactless delivery payment option is available on all JumiaPay/ Prepaid Packages and all cashless delivery modes that are contactless such as mobile money.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via dipo.olowookere@businesspost.ng

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Customers Groan as MTN Hikes Data Plans Again

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MTN Subscribers

By Adedapo Adesanya

Nigeria’s leading telecommunications provider, MTN, has once again implemented another price hike on internet plans, marking the second time in the last three months.

Recall that the Nigerian Communications Commission (NCC) approved a 50 per cent tariff increase in January, the first of such since 2013, for telcos in the country.

Checks by Business Post revealed that previous plans are no longer applicable at their rates, with many customers lamenting that the value has doubled yet again.

For instance, the 2.5GB plan which used to be N600, now goes for N900, the 6GB jumped to N2,500 from previously 5GB which cost around N1,500.

Other checks showed that N3,500, which used to be for 15GB, is now for N7GB.

Under the previous pricing, the 1.8GB monthly plan was N1,500, replacing the previous 1.5GB plan that was priced at N1,000. The 20GB plan increased to N7,500 from N5,500, while the 15GB plan rose to N6,500, up from N4,500.

Larger data bundles have saw even steeper increases. The 90-day 1.5TB plan has jumped from N150,000 to N240,000, while the 600GB 90-day plan has risen from N75,000 to N120,000.

It is expected that there will be hikes across these bundles with these fresh hikes.

According to an X user, “MTN don increase their data price again. Na wa o.”

“We’re paying more for data than we’re earning in this country. MTN are hell-bent on business aiming to push the majority of people offline by the second quarter of this year,” another user added.

MTN Nigeria, with 84.61 million subscribers, has the largest share in the Nigerian telco market.

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Logidoo Celebrates Afridoo’s Remarkable Growth in e-Commerce Logistics

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Logidoo Afridoo

In a significant development for Africa’s digital commerce ecosystem, Logidoo continues to transform the logistics landscape with its flagship platform, Afridoo. The e-commerce logistics solution has cemented its position as a game-changer for businesses across the continent, showing exceptional traction and impressive growth metrics.

Afridoo’s seamless solutions for order management, stock control, and fulfilment have driven a remarkable 187% increase in subscriptions, clearly indicating rising market confidence in Afridoo’s capabilities. The platform has also processed 117% more orders compared to previous periods, showcasing its robust infrastructure and ability to scale with merchant demands.

Perhaps most significantly, 47% of Afridoo’s customers report successful expansion into new markets, directly attributable to Afridoo’s deployment and support services.

“Afridoo isn’t merely a logistics solution—it’s an enablement platform that empowers businesses to scale faster and reach new customers across Africa,” said Tamsir Ousmane Traore, CEO of Logidoo. “From comprehensive stock management to optimised last-mile delivery and cash-on-delivery solutions, we’ve positioned Afridoo as the essential partner for e-commerce success.”

Afridoo’s impact extends beyond simple logistics management. The platform has become instrumental in helping businesses scale operations, reach new customers, and optimize their supply chains across multiple African markets. By providing integrated solutions for the entire e-commerce fulfilment process, Afridoo is an essential partner for businesses looking to capitalize on Africa’s rapidly growing digital commerce landscape.

This success builds upon Logidoo’s broader logistics ecosystem, which includes their recently launched TexMiles service for last-mile delivery in West Africa. With Afridoo’s impressive growth trajectory, Logidoo continues to strengthen its position as the leading digital logistics provider on the continent.

The combination of Afridoo’s spectacular growth and the strategic launch of TexMiles demonstrates Logidoo’s comprehensive approach to solving Africa’s logistics challenges.

“Our vision extends beyond individual services—we’re building an interconnected logistics infrastructure that truly serves Africa’s unique market needs,” commented Tamsir Ousmane Traore.

By addressing e-commerce enablement through Afridoo, Logidoo is creating an integrated ecosystem that serves businesses across multiple touchpoints.

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Court Fines MTN Nigeria N840m Over Use of ‘WebPlus’

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Karl Toriola MTN Nigeria

By Aduragbemi Omiyale

A leading telecommunications company, MTN Nigeria Communications Limited, has been fined N840 million by a Federal High Court sitting in Lagos over an infringement case brought against it by Citilink Accesscorp Limited.

Citilink dragged MTN Nigeria before Justice Akintayo Aluko over the use of a registered trademark, WEBPLUS.

On July 17, 2024, Citilink filed a suit marked HC/L/CS/1124/2014, joining registrar of Trademarks, Patent Designs as a defendant, accusing MTN Nigeria of infringing on its trademark WEBPLUS, which was legally registered in 2001 under Class 9 and renewed in 2014.

The firm argued that the telco used MTN WEBPLUS without authorisation.

But MTN Nigeria challenged the court’s jurisdiction, arguing that a pending case at the Trademark Tribunal made the lawsuit invalid.

It also claimed that its application for MTN WEBPLUS was made in 2012, when Citilink’s trademark registration had lapsed between 2008 and 2014.

While stating that the applicant failed to prove trademark infringement, the telecommunications firm insisted that its use of WEBPLUS was an honest concurrent use, meaning it had no intention to deceive, emphasising that the applicant lacked sufficient evidence to justify its financial claims.

While ruling on the matter, Justice Aluko granted a perpetual injunction against MTN, barring it from further use of the disputed trademark.

The judge, thereafter, awarded N70 million yearly damages, covering Citilink’s loss of business and brand dilution from 2014 to 2025.

MTN was also directed to pay the applicant 15 per cent interest per annum on the judgment sum until it is fully paid.

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