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AIA Alta Club Launches “Family Health MedTeam”: Hong Kong Insurance Market’s First 24/7 Dedicated Healthcare Support for High-Net-Worth Families
For many high-net-worth families, health is the ultimate legacy. Over 70% of AIA Alta Club members maintain close ties to the Chinese Mainland,4 with frequent northbound travel and demanding schedules. As a result, they often value assistance that helps them navigate complex cross‑boundary healthcare arrangements for themselves and their loved ones. Through a dedicated group chat on WeChat application staffed by doctors and nurses,5 Family Health MedTeam delivers trusted 24/7 support,6 and seamless access to Grade 3A hospitals across the Chinese Mainland, offering convenience and peace of mind so AIA Alta Club families (applicable to Solar and Luna Tier members) 2 can live life without compromise.
Alice Liang, Chief Proposition & Healthcare Officer of AIA Hong Kong & Macau, said: “Longevity and wellbeing are now central to how high-net-worth families think about their legacy. With Family Health MedTeam, we are removing complexity from cross-boundary healthcare and supporting families to safeguard their health across generations.”
“As an industry-first service,1 Family Health MedTeam represents an innovative step forward. It provides a seamless continuum of support, from general health consultation, to privileged access to top tier medical resources, and comprehensive chronic disease management — all delivered through round-the-clock medical support and coordinated care across the Chinese Mainland. The service empowers families to make critical health decisions with clarity, confidence, and continuity, offering meaningful and lasting protection that extends across three generations, and truly fulfilling the promise of a lasting health legacy.”
Key Features of Family Health MedTeam: Innovation Meets Exclusivity
Professional Family Care:
- 24/7 Dedicated Online Service Team:6 Eligible AIA Alta Club members and their families2 have round-the-clock access to a dedicated online service team, providing immediate, professional support anytime, anywhere, ensuring peace of mind wherever life takes them.
- Expert Care: Each designated team comprises an experienced doctor, who has worked at a Grade 3A hospital; and a registered nurse with nutrition qualifications in the Chinese Mainland who acts as family health ambassador.5 This ensures expert, empathetic care tailored to each family’s unique needs.
- Easy Onboarding: Eligible members2 can call the exclusive hotline to activate the services with guidance. The services cover four family members in total,2 all sharing exclusive medical experiences.
A Seamless, One‑stop Experience:
- Fast-Track Access to Leading Hospitals: Eligible Members and their families2 benefit from priority access to outpatient and inpatient services, with specified diagnostic tests available upon request at designated Grade 3A hospitals in the Chinese Mainland, enabling timely and efficient treatment.
- Online General Health Consulting:7 Eligible Members and their families2 can consult their dedicated family doctor at any time, from any city in the Chinese Mainland, for general health concerns and wellness information, and access convenient and professional online consultations with specialists from Grade 3A hospitals as needed.
- Health Concierge Services: A dedicated health ambassador coordinates the entire medical journey, including medical companion8, making healthcare experiences seamless and stress-free.
Personalised Experience:
- Exclusive, Tailored Health Checkup Plans: The family doctor will customise a health checkup and arrange for it to be performed at designated Grade 3A public hospitals in the Chinese Mainland,7, 9 with the flexibility to adjust check-up items for individual needs.10
- Chronic Disease Management and Home Medication Delivery: The service supports ongoing health with regular follow-ups and convenient medication delivery,7, 11 empowering families to manage chronic conditions with ease.
AIA Alta Club is an exclusive membership programme created for high-net-worth customers who aspire to achieve the optimal balance of wealth and wellness. Through a seamless blend of personalised wealth management, holistic health solutions, and exclusive lifestyle privileges, AIA Alta Club empowers members to pursue their aspirations and enjoy a life of distinction.
Remarks:
- As of 16 September 2025, Hong Kong insurance industry’s first healthcare support in the Chinese Mainland, which integrates Online General Health Consulting along with Personalising Health Checkup at Grade 3A Hospitals and Online Support for Chronic Disease Management and Home Medication Delivery, Priority Booking for Outpatient and Inpatient Services, and Medical Companion Service, was compared with the similar services offered by major Hong Kong insurance companies.
- Family Health MedTeam offered as a privilege of AIA Alta Club are available to (i) AIA Alta Club member in the Solar or Luna tier (“Eligible Member”) and (ii) up to three of his/her eligible family members as nominated by the Eligible Member (“Eligible Family Members”), subject to the terms and conditions of Family Health MedTeam and AIA Alta Club.
- Applicable to Priority Booking for Outpatient and Inpatient Services and Diagnostic Tests.
- Source: AIA Hong Kong internal data (as at 27 June 2025)
- Designated family doctor as well as a nurse registered in the Chinese Mainland.
- The Service User may contact the servicing team of Family Health MedTeam through WeChat mobile application or the service hotline during the service hours as set out in the “Terms of Use of Family Health MedTeam” for (i) coordinating the Services and
(ii) using Online General Health Consulting. All the other services under Family Health MedTeam are provided during the designated service hours subject to the availability of the Service Provider. For details, please contact the Service Provider via the service hotline at (86) 400 961 0933. “Service User” refers to each Eligible Member or Eligible Family Member as defined in Remarks 2 above, who is entitled to use the Services. - Any information and recommendation provided under Family Health MedTeam is for general health and wellness information only and does not replace any medical advice or treatment. None of the Services shall be considered as a medical advice, diagnosis, treatment, or recommendation in any kind. Except for the administrative support for the purchase and delivery of certain prescription medications under Online Support for Chronic Disease Management and Home Medication Delivery, the Services do not include any prescription, dispensing, administration and delivery of medications. The Service User must be physically present in the Chinese Mainland during the time of provision of the Services otherwise no Services will be provided.
- Medical Companion Service is not available to the Service User who has already been hospitalised during the hospitalisation.
- The costs of the health checkup and any related expenses shall be borne and settled directly with the relevant medical institution by the Service User.
- Subject to availability and suitability upon review of the Service Provider.
- The costs of the medications and the medications delivery shall be borne and settled directly with the Service Provider by the Service User. Online Support for Chronic Disease Management and Home Medication Delivery is limited to the administrative support for the purchase and delivery of certain prescription medications to designated delivery location only.
Important Information:
- The above information provided herein shall not be construed as providing, selling, or soliciting the purchase of any insurance products or services outside Hong Kong and/or Macau, nor does it constitute any sales advice, product recommendation, or any form of service offer. Where the offering or sale of insurance products is prohibited under the laws of any jurisdiction outside Hong Kong and/or Macau, AIA shall not engage in such activities within that jurisdiction. AIA does not provide or sell insurance products or services in any territory other than Hong Kong and/or Macau. The above information is for reference purposes only and does not include detailed terms, conditions, or risk disclosures associated with the relevant products.
- The services under Family Health MedTeam (“Services”) are provided by the designated independent third-party service provider in the Chinese Mainland (“Service Provider”) when the Service Users are in the Chinese Mainland subject to the relevant terms and conditions thereto.
- AIA reserves the right to amend, suspend or terminate the Services, any part thereof, service provider(s) or change any terms and conditions relating thereto at any time without prior notice at its absolute discretion.
- None of the Services shall be considered as a medical advice, diagnosis, treatment, or recommendation in any kind. Any information and recommendation provided under the Services is for general health and wellness information only and does not replace any medical advice or treatment. The Service User is advised not to change or discontinue any medical assistance or treatment that he/she may be receiving based on any information and/or recommendation provided under the Services. If the Service User is in doubt or consider necessary, please seek medical advice from his/her registered medical practitioner or other health professional immediately and do not ignore or delay seeking medical advice and treatment.
- AIA is not the Service Provider, or the agent of the Service Provider, of the Services. AIA makes no representation, warranty or undertaking as to the quality and availability of the Services, and shall not be responsible or liable for the Services provided by the Service Provider. Under no circumstance shall AIA be responsible or liable for the acts, omission or negligence in provision of the Services by the Service Provider.
- Any service, product or solicitation of any kind provided by the Service Provider are not sold or promoted by AIA, and AIA shall not be responsible and/or liable for any service, product or solicitation of any kind provided by the Service Provider.
Hashtag: #AIA
The issuer is solely responsible for the content of this announcement.
About AIA Hong Kong & Macau
AIA Group Limited established its operations in Hong Kong in 1931. To date, AIA Hong Kong and AIA Macau have about 18,000 financial planners*, as well as an extensive network of independent financial advisors, brokerage and bancassurance partners. We serve over 3.6 million customers^, offering them a wide selection of professional services and products ranging from individual life, group life, accident, medical and health, pension, personal lines insurance to investment-linked assurance schemes with numerous investment options. We are also dedicated to providing superb product solutions to meet the financial needs of high-net-worth customers.
* As at 30 June 2025
^ Including AIA Hong Kong and AIA Macau’s individual life, group insurance and pension customers (as at 30 June 2025)
Media OutReach
Global Governance Report Highlights Future Shock Risks as Democratic Accountability Slips and State Capacity Plateaus
The BGI, presented Wednesday by an international group of governance scholars, analyses measurable benchmarks of democratic accountability across 145 countries.
On a 100-point scale, the global score for democratic accountability slipped slightly from 65 in 2000 to 64 in 2023, the most recent data used in the project. The wave of democratisation observed in the closing decades of the last century has stalled in the last 15 years. Democratic accountability fell in 54 countries while it improved in 48 countries.
Yet the BGI — a collaborative project of the Luskin School of Public Affairs at the University of California, Los Angeles (UCLA), Berlin’s Hertie School and the Berggruen Institute, a think tank headquartered in Los Angeles — captures remarkably widespread growth in provision of public goods.
Encompassing healthcare, education, infrastructure, environmental sustainability and conditions to foster employment and rising prosperity, public goods improved in 135 of the countries studied, while declining slightly in just four. The global average jumped from 58 to 69 points from 2000 to 2023.
The third component of what the BGI authors refer to as the “governance triangle” is state capacity, defined as the ability to tax, borrow and spend, control territory, operate scrupulous, competent bureaucracies and administer predictable rule of law. The index finds the global average ticking up from 48 to 49 points; 56 countries had increased state capacity while 57 declined.
“What does it tell us about the world ahead?” Prof. Helmut K. Anheier, a Luskin School sociologist and BGI principal investigator, asked during the public release of the 2026 BGI on the UCLA campus.
“Countries are not really improving in their governance performance in significant ways. … We’re not really having forward-looking investment in governance capacity. There is considerable inertia.”
The largest improvements across all three BGI components occurred in Gambia, which the report groups with “low-capacity developing states.” These states score low across the board, particularly in the provision of public goods. This cluster constitutes the poorest countries with the least developed economies, which face the most serious challenges.
“They have the greatest exposure to likely future crises, whether it’s global warming, whether it’s a new pandemic, whether it’s another financial crisis, whether it’s the impact of AI,” Anheier said. “And they have the least capacity to respond to it.”
Bhutan, Georgia, Iraq and Tunisia — which make up the remaining top five countries with the largest improvements in the BGI — are classified as “capacity-constrained states.” They tend to be middle-income with struggling democracies. These countries score higher across the board than the low-capacity developing states, but their state capacity tends to lag compared to public goods and democratic accountability.
The capacity-constrained states risk falling into “a cycle that erodes the institutions they have built,” Anheier said.
“Consolidated democratic states”, a cluster of most of the world’s richest countries, which score highly in all three BGI components, have to confront domestic complacency. Further, in the United States and some others, “political dysfunction” is leaving mounting problems unaddressed and risking erosion of state capacity, Anheier said.
At the other end of the spectrum, the country with the farthest fall on the BGI since 2000 is Nicaragua. Second from last is Venezuela, followed by Hong Kong, Hungary and Turkey. The rest of the bottom 10 are Russia, Iran, Poland, El Salvador and Belarus.
Since 2023, which is the last year of data available for the study, Poland and Hungary have both seen government changes via election, despite serious democratic backsliding. Both had fallen out of the group of “consolidated democratic states” by 2023 and moved into the capacity constrained cluster.
The other eight countries at the bottom of the list are all places that once had some semblance of competitive elections, but by now have little or no remaining pretense of democracy. They are grouped by the authors among the “authoritarian and hybrid states”, which have by far the lowest democratic accountability but outperform even some struggling democracies in delivering public goods.
These regimes have tended toward faster economic growth in the period observed. But that seeming prosperity, typically fueled by extractive industries or overreliance on exports, masks “serious institutional weaknesses in these countries, including divided elites,” Anheier said.
Relatively few countries — 21 of the 145 — changed enough for better or worse to be classified in a new group by the end of the 23-year study period.
“Movement between them is rare, but this is largely what we should expect,” said Stella Ghervas, a UCLA historian on a panel of experts who discussed the BGI findings Wednesday. “Government systems are not created in a moment. They evolve over long periods of time.”
Local conditions shaping governance in each country can rarely be quickly reset through political will or even external shocks, Joseph C. Saraceno, a Luskin School data scientist and BGI co-author, said Wednesday.
“Despite all the talk of major transformations happening in global affairs, the underlying configuration of governance simply doesn’t appear to change very much,” Saraceno said. “We use the term inertia to describe this reoccurring pattern. In other words, the structures of global governance are resistant to movement as the conditions beneath them are quite sticky: political economies, demographics, resource endowments. These are deeply layered, and they push each country toward the world that it already inhabits.”
But the challenges lurking around the world may not wait for the slow and difficult processes of political change and development to catch up.
“With the few exceptions of those countries in the consolidated democratic world,” Anheier said, “the great majority of the countries in the world is ill-prepared for the future.”
The full report, ‘ 2026 Berggruen Governance Index – The Four Worlds of Governance‘, can be viewed and downloaded from the website of the UCLA’s Luskin School.
Frank Fuhrig, DNA
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This text and the accompanying material (photos and graphics) are an offer from the Democracy News Alliance, a close co-operation between Agence France-Presse (AFP, France), Agenzia Nazionale Stampa Associata (ANSA, Italy), The Canadian Press (CP, Canada), Deutsche Presse-Agentur (dpa, Germany) and PA Media (PA, UK). All recipients can use this material without the need for a separate subscription agreement with one or more of the participating agencies. This includes the recipient’s right to publish the material in own products.
The DNA content is an independent journalistic service that operates separately from the other services of the participating agencies. It is produced by editorial units that are not involved in the production of the agencies’ main news services. Nevertheless, the editorial standards of the agencies and their assurance of completely independent, impartial and unbiased reporting also apply here.
The issuer is solely responsible for the content of this announcement.
Media OutReach
Grobrix Launches “Silver Harvest Initiative”, Turning Schools into Micro-Farms Powered by Students and Retirees
The pilot transforms existing spaces such as corridors and rooftops into small-scale growing sites using compact, soil-less farming systems. By using existing infrastructure instead of new farmland or large facilities, the model enables food production across multiple community locations, making it easier to implement in schools and shared environments.
Students take part in planting, transplanting and harvesting as part of their daily school environment, while crops such as leafy greens can be harvested in cycles of approximately three weeks. This demonstrates how consistent production can be achieved even within limited spaces.
Retirees, known as “Silver Farmers”, manage the farms and oversee daily operations. Students support planting, harvesting and basic monitoring, creating a working environment where food production becomes part of everyday school life. The setup also gives students direct exposure to how food is grown and managed, turning the school into a hands-on learning environment aligned with sustainability and applied learning goals.
“Singapore does not have the luxury of large farming spaces. But we have schools, and we have retirees who want to contribute. This pilot shows that food production can be practical and repeatable by using spaces we already have,” said Mathew Howe, Founder of Grobrix.
The initiative comes amid growing adoption of micro-farming across Singapore, with schools, companies and community spaces increasingly integrating small-scale food production into existing environments. Demand for such systems has risen in recent months, reflecting broader interest in community-based approaches to food resilience.
The Bukit View Primary School pilot will run over 12 months, focusing on improving yields and integrating produce into school consumption. Grobrix will track how much of the school’s leafy green needs can be met through these growing spaces, with the aim of developing a model that can be adopted across other schools.
Grobrix has installed more than 100 edible growing systems across Singapore and is expanding its footprint regionally and internationally. The company plans to scale the Silver Harvest Initiative to more schools while training additional retiree participants, building a network of community-based growing sites over time.
As Singapore continues to strengthen its food security strategy, including updated targets to increase local production of vegetables and protein by 2035, the initiative offers a practical example of how food production can be integrated into everyday environments beyond traditional farming spaces. It also aims to build greater awareness of food sources and encourage more active participation in local food systems.
Hashtag: #Grobrix #growingtogether #sustainability #urbanfarming
https://grobrix.com/
Grobrix is a Singapore based agritech company that integrates farming into the built environment through its patented “Farming as a Service” model. By combining modular vertical farming technology with a cloud based management system, the company enables corporate and residential spaces to produce high quality local crops. Beyond hardware, Grobrix fosters community engagement and food resilience through its unique intergenerational and corporate wellness programs. Currently operating across Singapore, Malaysia, and the United States, the brand is redefining how urban populations interact with their food sources. Its mission is to transform urban infrastructure into a productive, sentient, and sustainable ecosystem for all.
Media OutReach
CUHK Claims Top Positions in Hong Kong and Asia in the Latest QS World University Rankings by Subject
CUHK’s Academic Excellence and Global Research Impact
Ranked among the world’s top 50 universities, CUHK ascended to 32nd place globally in the QS World University Rankings 2026, marking a four-place rise that reinforces its role as a hub for rigorous inquiry, and a dynamic environment where students are empowered to pursue meaningful research and knowledge exchange. This trajectory is supported by 17 CUHK researchers recognised on the Highly Cited Researchers 2025 list by Clarivate Analytics, and 431 academics listed among the world’s top 2% scientists by Stanford University. Among them, 47 scholars were ranked within the global top 100 in their respective fields. Notably, three scholars, including Vice-Chancellor and President Professor Dennis Lo Yuk-ming, have earned positions within the global top 10, a distinction that highlights the remarkable depth and excellence of CUHK’s research community.
CUHK’s The Nethersole School of Nursing: Nurturing Research Innovation and Global Talent in Nursing
Among CUHK’s strongest performers in this year’s rankings, the Nethersole School of Nursing has been ranked #1 in Hong Kong and Asia, and #6 worldwide. Reflecting on the academic environment, Pham Nhat Vi DO, a Vietnamese PhD student in Nursing, shared: “My PhD journey at CUHK has transformed my research abilities, critical thinking, and leadership skills. Through CUHK’s outstanding faculty support, I have accessed diverse academic resources and gained invaluable hands-on experience, building a strong foundation for my future career.”
Vi’s research focuses on colorectal cancer survivorship using cutting-edge technology. As the first Vietnamese researcher adopting this approach, her work reflects CUHK’s strength in empowering students to break new ground.
CUHK’s Geography and Resource Management: Advancing Student Research on Pressing Climate Challenges
CUHK’s Department of Geography and Resource Management has also earned notable recognition in this year’s ranking, placing #4 in Asia and #21 worldwide. Arati POUDEL, a Nepali PhD student, highlighted the University’s research ecosystem as a key defining aspect of her experience. “CUHK exceeds expectations through outstanding research facilities, supportive faculty, and comprehensive professional development opportunities. The prestigious Belt and Road Scholarship has also enriched my research journey in this beautiful campus environment.”
Supported by CUHK, Arati’s research investigates how adaptation to climate extremes—particularly water scarcity and excess—are being addressed, and the pivotal role played by communities and civil society in leading these responses.
Through the QS World University Rankings by Subject 2026, CUHK continues to demonstrate the impact of its research and scholarship. These achievements underscore the University’s growing influence on the global academic stage and its steadfast commitment to addressing complex global challenges through innovation, insight, and collaboration.
Hashtag: #CUHK
The issuer is solely responsible for the content of this announcement.
About CUHK
The Chinese University of Hong Kong (CUHK) is a leading higher education institution dedicated to nurturing and empowering students to become responsible and compassionate global citizens. With a rich heritage and a forward-looking vision, CUHK strives to blend tradition with innovation, fostering academic excellence, research breakthroughs, and meaningful societal impact.
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