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Aon Study Highlights Strategic Wellbeing Imperatives for Chinese Insurers to Build Capability and Address Medical Inflation Costs
- Only one-third of insurers in China provide mental health services, despite rising demand
- Fifty percent of insurers see personalisation as key to the success of health and wellbeing programs
SINGAPORE – Media OutReach Newswire – 3 September 2025 – Aon plc (NYSE: AON), a leading global professional services firm, released insights from its inaugural 2025 Insurer Wellbeing Benchmarking Report offering a comprehensive analysis of the health and wellbeing services provided by insurers across mainland China. The report highlights both the breadth of services available and the critical gaps that remain in delivering measurable health outcomes and employee satisfaction.
The report is based on a survey of 12 insurers and evaluates over 600 data points across 10 key wellbeing domains, including telemedicine, mental health, employee assistance programs (EAPs), health screenings and case management.
The report reveals that the health insurance market is projected to exhibit a compound annual growth rate of 7.4 percent from 2024 to 2032. Additionally, the Chinese Government has introduced initiatives like Healthy China 2030 to ensure universal health security, emphasising preventive care and wellness programs. Increased market competition has required insurers to enhance efficiency and implement cost containment measures with 92 percent of insurers providing customisation support for clients with more than 1,000 employees.
“The China health insurance market is experiencing significant growth, driven by the increasing prevalence of chronic diseases and supportive government policies,” said Susan Fanning, head of wellbeing solutions for APAC at Aon. “Insurers are expanding their offerings and rethinking how they deliver care — moving beyond traditional coverage to focus on prevention, personalisation and measurable outcomes. This report highlights the urgency for insurers to evolve their wellbeing strategies, build stronger partnerships, and use data more effectively to meet employee needs and manage costs.”
Key highlights:
· Telemedicine: China’s most impactful digital health tool
Eleven out of 12 insurers have telemedicine options, making it the most widely adopted and effective service in reducing outpatient claims. Sixty-seven percent report measurable savings (0.5 percent to 5.1 percent), with services including 24/7 general physician access, chronic disease management and e-prescriptions. Despite strong ROI, only 40 percent offer telemedicine via annual subscription — highlighting a missed opportunity for scalable cost control.
· EAPs: Widely available, modestly used
While 66 percent of insurers offer EAPs, utilisation remains low, with only 10 percent of those corporates using them. Integration with other health services and more frequent HR engagement are needed to boost impact.
· Mental health: Underserved and underutilised
Only one-third of insurers provide mental health services, despite rising demand and high risk of mental health issues among employees. Utilisation is under 10 percent for 75 percent of policyholders and only 25 percent of programs are localised for cultural relevance.
· Health screenings: High potential, low ROI
Although five out of 12 insurers offer health screenings, none reported direct claims savings. Gaps in post-screening follow-up and reporting hinder their effectiveness in driving long-term health improvements.
· Case and specialist management: Critical Gaps
Less than half of insurers offer case management or specialist programs. Notably, there are no specialist programs for cancer, cardiovascular disease, gastrointestinal conditions or skin disorders — despite their prevalence.
Top Wellbeing Products and Services Offered
- Virtual consultations with healthcare providers
- Wellbeing workshops and seminars
- Onsite health clinics
- EAP
- Physical wellbeing programs/mental health support
Nina Yu, head of Health Solutions for China at Aon, said, “China’s health insurance market is one of the most dynamic in Asia. Our findings reveal the enormous potential of customised benefits programmes in increasing the utilisation of these plans and reducing health inflation costs. The findings underscore a clear opportunity: insurers and employers must collaborate more closely, use data analytics and digital platforms to tailor benefits, improve access and drive measurable outcomes.”
“To position themselves as best-in-class employers, companies must move beyond offering services to strategically implement targeted, culturally relevant programs that meet evolving employee needs and help bend the medical cost curve,” Yu added.
Read more about Aon’s offerings in China here.
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The issuer is solely responsible for the content of this announcement.
About Aon
Aon plc (NYSE: AON) exists to shape decisions for the better — to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients in over 120 countries with the clarity and confidence to make better risk and people decisions that protect and grow their businesses.
Follow Aon on newsroom and sign up for news alerts here.
The Reality of the Raya Rush
The lead-up to Raya is a whirlwind of grocery runs, deep cleaning, and late nights in the kitchen. By the time the first open house begins, most women have already put in an incredible amount of effort for their families. The quiet moments in between are not just a break. They are earned.
XIXILI’s pajamas are made for those moments. Easy to move in, soft enough to wear through the night, and the kind of pieces that make coming home feel like something to look forward to. Designed to fit a wide range of body types, every woman can find something that feels as good as it looks.
“Raya is everything. The food, the family, the laughter. And at the end of it all, she deserves to rest just as well as she celebrated,” says Tara Tan, Marketing Director at XIXILI.
Comfort That Carries Through the Season
Raya may bring the occasion, but the shift happening in Malaysian wardrobes goes further than that. Women are increasingly treating sleepwear as a considered part of their self-care, not just something to change into before bed.
“We often talk about the joy of gathering, but we rarely talk about the exhaustion that comes with it,” Tara Tan adds. “Our goal for Raya 2026 is to ensure that when the last guest leaves, every woman has a high-quality piece of loungewear to retreat into. It is about honouring the work she does by giving her the rest she deserves.”
Quality loungewear for the wind-down, the slow morning, and every quiet moment in between has become one of the most considered purchases a woman makes this season.
Made to Be Worn, Not Just Owned
Good sleepwear should not sit tucked away at the back of a drawer. It should be the first thing she reaches for at the end of a long day, worn in and looked forward to. XIXILI’s range is built for exactly that, styles that settle naturally into her routine and carry her well beyond the festive season.
The full sleepwear collection is available online and at XIXILI boutiques nationwide. To shop the range, visit www.xixili-intimates.com.Hashtag: #XIXILI
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The issuer is solely responsible for the content of this announcement.
About XIXILI
A homegrown Malaysian brand, XIXILI offers beautiful fashion lingerie and shapewear in Malaysia that prioritises fit and comfort. With an extensive range of bra sizes from A to I and bands 65 to 110cm, XIXILI caters to women of all shapes and sizes. Expert fitters are dedicated to helping each customer find the perfect bra, boosting confidence and enhancing silhouettes.
XIXILI became the first Malaysian lingerie brand to introduce a Try-On in 3D avatar tool, allowing customers to virtually try on XIXILI lingerie using a 3D avatar tailored to their specific body type and measurements. Whether for everyday wear or something special, XIXILI ensures women always look and feel amazing.
Specifically, in addition to the existing incentives currently available, customers who switch from old gasoline vehicles to new VinFast electric vehicles during the program period will receive an additional 3% discount for cars and 5% discount for scooters. The program will be applied across all four markets: Vietnam, India, Indonesia, and the Philippines.
In line with VinFast’s pioneering spirit, GSM Green and Smart Mobility Joint Stock Company has also announced an immediate 10% reduction in fares for electric mobility services on the Xanh SM platform in Vietnam and Green SM in Indonesia from March 11 to March 31, 2026. This initiative offers customers a more environmentally-friendly and cost-effective transportation option.
The program may be extended depending on international developments and future fuel price movements.
Ms. Duong Thi Thu Trang, Deputy CEO of Global Sales, VinFast, stated: “The special ‘Trade Gas for Electric’ program launched in March across four key markets is VinFast’s timely response to geopolitical volatility that is affecting socio-economic conditions in many countries around the world. As one of the pioneering manufacturers leading the global electric vehicle revolution, VinFast together with companies in Vingroup’s green ecosystem aims to help reduce the impact of fuel prices on people’s daily lives while also lowering environmental pollution through smarter, more sustainable, and more cost-efficient mobility solutions.”
The special “Trade Gas for Electric” program will be implemented in parallel with and combined with other available incentive programs in each market. Through layered incentives, Vingroup and companies within its ecosystem aim to create favorable conditions for customers to transition quickly to electric vehicles, reduce dependence on gasoline, stabilize daily life, and contribute to building a cleaner and more civilized living environment.
Hashtag: #Vingroup
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Media OutReach
Singapore University of Social Sciences Expands Regional Footprint in China with Launch of Success Academy in Chongqing
New Academy and Shenyang satellite office strengthen SUSS’ visibility and partnerships across Western and Northeast China.
CHONGQING, CHINA – Media OutReach Newswire – 10 March 2026 – The Singapore University of Social Sciences (SUSS) today launched the SUSS Success Academy in Chongqing in collaboration with Raffles Young Academy (RYA) Pte Ltd and announced the establishment of a satellite office in Shenyang. Building on its Success Academies in Beijing and Shenzhen, the Academy strengthens SUSS’ presence in China and supports its growing engagement across Western and Northeast China.
The launch was commemorated with an opening ceremony at the CCI Gallery, attended by close to 70 guests from China and Singapore, including representatives from institutions of higher learning, and industry and community partners. The ceremony was presided by Vice-Consul (Political) Ms. Mavis Tan, Consulate-General of the Republic of Singapore, Chengdu and Mr. Li Xunfu, Deputy Director of Chongqing Municipal Commission of Commerce.
Success Academy to connect partners from Singapore and China
Anchored in SUSS’ commitment to lifelong learning and creating social impact, the Academy will serve as a key nexus for academic and industry partners from both countries. Through cross-cultural collaboration and practice-oriented learning, it also aims to develop future-ready talent equipped to contribute meaningfully to society and the economy.
RYA is an education and talent development organisation aimed at nurturing future-ready talent through industry-oriented learning and international exposure. RYA will bring its networks and local expertise to support and enhance the Academy’s initiatives.
Through the Academy, SUSS will provide opportunities for students from SUSS and other Singapore pre-tertiary and tertiary institutions to co-learn and co-innovate with peers in China. These include interdisciplinary global learning courses, impact startup and venture builder programmes, industry-based immersions and student exchanges. SUSS students will also gain regional exposure through internships and other workplace learning opportunities. In addition, the Academy will support SUSS in working with universities and organisations in China to jointly design and deliver industry-relevant courses and programmes for students and executives.
Extending engagement into Northeast China with Shenyang satellite office
To further deepen its engagement in Northeast China, SUSS will launch a satellite office in Shenyang on 11 March 2026 under the Success Academy in Chongqing. This office will support SUSS’ initiatives in Liaoning Province and surrounding areas, including Dalian. In addition, three Memoranda of Understanding (MOU) will be signed with the following organisations:
- Shenyang University of Chemical Technology (SYUCT): Collaborative development of a Master’s degree programme in Social Work, fostering cross-border knowledge exchange, curriculum innovation, and talent development to address evolving social service needs.
- North-East Institute of Population and Social Development: Joint research endeavours, professional development programmes, and meaningful academia-industry partnerships to generate evidence-based solutions, build capabilities, and promote active ageing ecosystems that benefit individuals and communities.
Professor Tan Tai Yong, President of SUSS, said, “China is an important partner for SUSS as we expand opportunities for our students and strengthen collaboration across Asia. The launch of the Success Academy in Chongqing allows us to work more closely with universities, industry and community partners in Western and Northeast China, and to deliver applied, practice-oriented education that responds to real-world needs. Our partnership with Raffles Young Academy reflects our shared commitment to developing future-ready talent and supporting professional growth across the region.”
Mr. Samuel Ng, Executive Chairman, RYA, said, “Our collaboration with the Singapore University of Social Sciences reflects a shared belief in applied, practice-oriented education and in preparing students and enterprises to navigate an increasingly complex and interconnected world. Chongqing’s strategic position as a gateway to Western China and a hub for industry and connectivity makes it an ideal location for immersive, industry-linked education. This partnership represents a long-term commitment to building enduring bridges between students and industry, between academia and practice, and between Singapore and China.”
The launch of the Success Academy in Chongqing is part of SUSS’ broader expansion across Asia. Since 2023, SUSS has established Success Academies in Beijing, Shenzhen, Ho Chi Minh City Bangkok, Kuala Lumpur, Jakarta, Manila and Mumbai.
For more information, visit www.suss.edu.sg/success-academy.
Hashtag: #SUSS
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The issuer is solely responsible for the content of this announcement.
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