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Celebrating Cigna Healthcare Singapore’s 15 years of connected, world-class healthcare

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The company dominates the premium healthcare market share in Singapore

SINGAPORE – Media OutReach Newswire – 31 March 2026 – Cigna Healthcare Singapore is proud to celebrate its 15th anniversary, marking a significant milestone in its journey to the forefront of global health insurance providers, supporting businesses, brokers, clients, and members in Singapore.

“As we mark 15 years of supporting organisations with connected, world‑class healthcare, I want to thank the dedicated team at Cigna Healthcare Singapore. From our early days here, we have grown into a strong, purpose‑driven team serving both global and local businesses nationwide. This milestone reflects the trust we’ve built with our clients, partners and members, and our commitment to supporting people across every stage of life and career.” commented Raymond Ng, CEO and Country Manager of Cigna Healthcare Singapore and Australia.

To commemorate the milestone, Cigna Healthcare Singapore has launched a year-long campaign themed “Celebrating 15 years of Connected, World-class Healthcare”, running from March to December 2026. As part of the campaign, Cigna Healthcare Singapore will showcase its global connectivity and how they support the health of its members across stages of their lives through digital out-of-home (DOOH) advertisements across key locations in Singapore:

  • Fortune Centre: 23 Mar – 5 Apr
  • Sim Lim Tower: 6 Apr – 19 Apr
  • Velocity @ Novena: 20 Apr – 17 May
  • CIMB Plaza Façade Video Wall: 4 – 17 May
  • CaptiveMediaNetwork: 18 – 31 May

Championing employee well-being in Singapore

Cigna Healthcare Singapore has played a significant role in helping organisations strengthen their employees’ well-being across a wide range of industries. Today, the healthcare and health service provider specialising in corporate health insurance dominates the premium healthcare market share in Singapore. The versatility of services offered by the company enables them to serve clients from large multinational corporations to medium enterprises across sectors, such as technology, hospitality and financial services.

To deliver stronger connected care to its clients, Cigna Healthcare Singapore works with healthcare providers and partners, including Alliance Healthcare (Cigna Care Connect) and iXchange (IXPL), to expand access to quality care for members.

Internally, Cigna Healthcare Singapore champions employee well-being through several initiatives, including:

  • Wellness workshops on mindful living
  • Mental Health and Wellness activities
  • Quarterly “Duvet Days”, an extra paid day off, for rest and recovery of employees’ mental health
  • Employee Assistance Programme (EAP)
  • Specialised mental health coverage in insurance plans

“I encourage our leaders to model healthy behaviours because wellbeing starts from within. When we build a healthy culture for our people, we set the standard for the cultures we help our clients create.” shared Raymond Ng.

Evolving with experience, developing future-focused solutions

Singapore is facing medical inflation of 16.9% this year, a trend which is set to drive a significant shift in the healthcare landscape. In response to this trend, Cigna Healthcare Singapore partnered with iXchange, a third-party administrator arm of IHH Healthcare, to launch value-based contracts late last year, helping curb rising premiums driven by higher costs and chronic conditions, while advancing cost management, sustainable care and AI-enabled efficiencies.

Congratulations! We are proud to deepen our partnership with Cigna Healthcare Singapore as it celebrates 15 years of excellence. Collectively, IHH Healthcare Singapore and Cigna are focused on better cost and care management, ensuring that members are able to receive sustainable, high-quality healthcare to look after their well-being. This shift represents our shared commitment to a future-focused healthcare landscape where clinical outcomes and cost-effectiveness go hand-in-hand,” shared Dr Peter Chow, Chief Executive Officer of IHH Healthcare Singapore.

Launched in 2019, Cigna Care Connect is a clear example of Cigna Healthcare Singapore’s commitment to innovation, created to meet the evolving healthcare needs of Singapore’s workforce. In February 2025, it evolved into Cigna Care Connect 2.0, responding to the growing demand from SMEs for more domestically focused healthcare solutions, while continuing to provide access to Cigna Healthcare’s premium standards of care and trusted provider networks.

“Alliance Healthcare is honoured to be a key partner in the evolution of Cigna Care Connect. Our collaboration is a strong testament to our shared vision to deliver cost-effective, yet quality healthcare that aligns with providers, members and clients. We look forward to many more years of delivering connected, world-class care that supports members through every stage of their corporate lives,” commented Dr. Barry Thng, Executive Chairman and CEO of Alliance Healthcare Group

Cigna Healthcare Singapore also integrates data analytics and AI into workflows and platforms to enhance efficiency and performance:

  • Common claim intake extracts and structured claims data to streamline processing, improve accuracy and better predict health and claim trends
  • Clinical Case Management Programme, integrated with technological solutions, bridges experienced healthcare professionals who guide members through their healthcare journey, from diagnosis to recovery, ensuring personalised care driven by digital efficiency.

The convergence of experience, innovation and human expertise ensures that both organisations and employees of Cigna Healthcare Singapore receive seamless, effective and personalised health solutions, keeping the company ahead in an evolving healthcare landscape.

As we look ahead, we remain focused on innovation, partnerships and smarter use of data and technology to make healthcare more accessible and reliable. Our journey doesn’t stop at 15 years — we’re building the next chapter of connected, world‑class healthcare for Singapore and beyondshared Raymond Ng.
Hashtag: #CignaHealthcareSingapore




The issuer is solely responsible for the content of this announcement.

Cigna Healthcare Singapore

Cigna Healthcare is a division of The Cigna Group, a global health company committed to creating a better future built on the health and vitality of every individual and every community. Cigna Healthcare is a health benefits provider that advocates for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.

Cigna Healthcare Singapore is a strong believer of total health and wellness and prides itself on delivering personalized solutions for the health of our clients and customers. To achieve this, Cigna Healthcare Singapore works as one global team and in close partnership with its customers, network providers and communities to understand and address their diverse needs.

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Siam Piwat redefines global retail with NEXTOPIA, a future prototype where sustainability is a transformative force for business, people, and the planet

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BANGKOK, THAILAND – Media OutReach Newswire – 12 May 2026 – In a bold bid to reshape the future of retail, Siam Piwat Group has unveiled NEXTOPIA at its flagship Siam Paragon, the world’s first prototype for a global sustainability platform that turns eco-conscious living into an immersive, everyday experience.

Chief Executive Officer Chadatip Chutrakul introduced the project during The Economist’s 5th annual Sustainability Week Asia, recently held in Bangkok, positioning NEXTOPIA as more than a response to necessity but as a genuine driver of business leadership and vision.

The vision for the future of retail is built on three interconnected pillars: co-creation with founders and partners, collaboration with tenants and communities, and customers. Together, they redefine retail as a platform shaped by shared purpose, creativity, and participation. This extends to redefining customer relationships through trust, inspiring customers to visit more often, spend more time, and deepen engagement within our ecosystem.

2. NEXTOPIA (ECOTOPIA).jpg

“Sustainability is no longer optional,” Chutrakul said. “We must accelerate and make a bold move. Real, lasting impact is never created alone. It requires co-creation across industries, united by purpose, in a place that captures the world’s attention and inspires change for the greater good.”

Launched in November 2025, the 15,000-square-meter attraction at Siam Paragon, a global landmark that draws more than 200,000 visitors daily, including a significant share of international tourists aims to move sustainability “beyond awareness into joyful and engaging experiences in everyday life,” she added.

Developed with more than 50 partners, NEXTOPIA operates under the theme “Co-creating Communities for a Better World.” It features infrastructure contributions from companies including B.Grimm, SCG, Indorama and Kasikornbank, incorporating solar energy, sustainable materials, advanced water systems, and cooling and clean air technologies.

4. NEXTOPIA.jpg

The project has achieved zero waste to landfill, cut energy consumption by 47%, reduced water use by 34% and lowered carbon emissions from construction materials by 59%. Within a year, water savings are projected to be equivalent to the volume of an Olympic-sized swimming pool. Over two years, decarbonization efforts will deliver the environmental benefit of creating a vast urban park.

NEXTOPIA is Thailand’s first multi-tenant retail building to earn EDGE Advanced certification for resource efficiency and a two-star Fitwel rating. It also received the Best in Building Health Award 2026 from Fitwel, achieving top scores for its design and quality-of-life features.

Tenants must adhere to some 50 sustainability criteria covering waste management and value chain practices, with many exceeding standard industry benchmarks. Siam Piwat developed the framework over three years to help partners adopt sustainable practices quickly while cutting costs and unlocking new value.

Interactive elements at NEXTOPIA invite visitors to participate directly, with kinetic floors and bicycles that generate electricity for redeemable rewards, alongside exhibits featuring Thailand’s largest collection of recycled art, created by artists from waste collected nationwide. ECOTOPIA, the country’s biggest eco-store, stocks more than 110,000 sustainable products, many recycled or upcycled, sourced from around 300 Thai communities and small businesses.

The project has also brought together more than 30 local communities and global organizations, including the United Nations, World Food Programme, UNDP Biofin and WWF, to exchange knowledge and ideas.

More than a shopping destination, NEXTOPIA functions as a living laboratory for experimenting and exchanging ideas that retail and real estate developers worldwide could adapt. It marks a strategic evolution for Siam Piwat, transforming the company from a premier retail developer into what it describes as “a global sustainability platform” that links businesses, people and innovation.

This shift aligns with intensifying global pressure on companies to meet their sustainability commitments under the Paris Agreement, as brands and consumers increasingly demand verifiable environmental action.

With NEXTOPIA, Siam Piwat is betting that the future of retail lies not just in selling goods, but in creating spaces where sustainability feels tangible, measurable and above all inspiring.

Setting a new benchmark for co-created, revolutionary retail, NEXTOPIA offers a scalable model that delivers both business value and meaningful impact – one that can be adopted globally.

Hashtag: #SiamParagon #NEXTOPIA #Sustainability #PrototypeCity #NetZero #TheEconomist #SustainabilityWeekAsia

The issuer is solely responsible for the content of this announcement.

About Siam Piwat

Siam Piwat is a leading retail and real estate developer behind Bangkok’s most iconic destinations, including Siam Paragon, Siam Center, Siam Discovery, ICONSIAM, and Siam Premium Outlets Bangkok, globally recognized for pioneering experiential destinations.

For over six decades, Siam Piwat has been renowned for creating iconic destinations and world-class experiences, continuously redefining Bangkok’s retail landscape through award-winning developments that set new global benchmarks. Guided by creativity, innovation, and sustainability, the company continues to lead with a bold vision s that inspire, engage, and delight customers from around the world, while creating long-term value for society, businesses, and future generations.

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DTAP Expands Access to Sexual Health Services with Two New Clinics in Holland Village and Clarke Quay

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SINGAPORE – Media OutReach Newswire – 13 May 2026 – DTAP, Singapore’s pioneering GP+ medical provider established in 2005, announced the opening of two new clinics – DTAP Clinic @ Holland Village, which officially opened on 29 Apr 2025, and DTAP Clinic @ Clarke Quay, which officially opened on 23 May 2025. The expansion strengthens access to general and sexual healthcare services, including STD tests, STD screening and HIV tests, within central lifestyle districts.

As healthcare-seeking behaviours continue to evolve, there has been a noticeable shift towards earlier and more proactive screening, especially for sexually transmitted infections (STIs) and HIV. Increasing public awareness of the importance of timely testing and treatment has driven demand for accessible, confidential care delivered in a professional clinical setting. The expansion into Holland Village and Clarke Quay reflects this shift, with both clinics designed to offer a comfortable and private environment that supports individuals in seeking care with confidence.

DTAP operates as a GP+ medical centre, bridging the gap between general practice and specialist care. Fully accredited for HIV and STD testing and treatment, its clinical protocols adhere to Singapore Ministry of Health (MOH) guidelines, covering the full continuum from screening and early detection through to treatment and long-term management. Beyond sexual health, DTAP also supports men’s and women’s health, weight management and mental health.

Clinics are staffed by experienced doctors — both male and female — who take a friendly, open and non-discriminatory approach, ensuring patients can seek care with confidence and discretion.

“This expansion builds on DTAP’s longstanding commitment to accessible and confidential care, with over 20 years of experience since 2005. We are seeing a clear shift towards more proactive health-seeking behaviour, particularly in sexual health, with more patients coming forward earlier for screening and testing, including for conditions that were previously under-discussed. This highlights the importance of timely detection and access to care, supported by a discreet, comfortable environment with experienced doctors who provide care in a respectful, open and non-discriminatory manner,” said Dr. Alan Tan, Chairman of DTAP Clinics.

DTAP Clinic @ Holland Village and DTAP Clinic @ Clarke Quay are now open to patients. For more information on services, visit https://dtapclinic.com/.

Hashtag: #DTAP

The issuer is solely responsible for the content of this announcement.

About DTAP

DTAP clinics offer GP+ medical services, bridging the gap between general practice and specialist care. Established in 2005, DTAP provides services that extend beyond regular GP offerings, with key focus areas including men’s health and women’s health, including sexual health, STD check, weight management and mental health. Through all life stages, DTAP aims to be a trusted healthcare partner in both general and sexual health.

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TP’s AI-powered debt collection solution recovers up to 40% debt, improves efficiency and saves costs

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SINGAPORE – Media OutReach Newswire – 13 May 2026 – Global digital business services leader TP (ex-Teleperformance) today reported that its award-winning AI-powered collections solution, TP.ai FAB Collect, matched human-level customer satisfaction scores while delivering a 40% debt recovery rate in live client deployments.

Collections are emerging as a critical lever for both financial performance and customer retention. Regional institutions including the Asian Development Bank have identified digital transformation of financial services and credit infrastructure as a strategic priority across Asia, while rising consumer delinquencies are increasing pressure on banks to modernise servicing and collections operations.

However, debt collection remains one of banking’s most complex challenges, as lenders struggle to improve recovery rates without damaging customer relationships. AI-driven, human-supported debt collection models are emerging as a potential way forward to help lenders tackle rising credit risk and changing borrower behaviour. TP.ai FAB Collect is designed by training AI on decades of human collections expertise and deploying it where volume demands scale, so human advisors can focus on preserving customer relationships.

From Recovery to Relationship Management

TP.ai FAB Collect empowers lenders to operationalise more predictive, customer-centric engagement at scale, moving beyond traditional recovery models without adding friction to the customer experience. Built on TP’s proprietary TP.ai FAB (Foundational AI Backbone) framework, the solution integrates advanced analytics, AI-driven decisioning, and omnichannel engagement to improve recovery outcomes while maintaining compliance and customer trust.

“We trained our AI on 40 years of human collections expertise. Now it handles the first wave, so our human advisors can focus on the conversations that truly matter. TP.ai FAB Collect has produced results across debt recovery, promise-to-pay and overall customer satisfaction.” explains Assaf Tarnopolsky, TP’s Chief Business Development & Customer Officer, APAC.

When deployed by a leading financial institution, TP.ai FAB Collect’s AI agents achieved a customer satisfaction (CSAT) score that was slightly higher than human agents while also achieving a 40% debt recovery rate. At a leading telecommunications company, AI agents adapted outreach to customers based on local payment behaviour, achieving a 7%-point improvement in the pay-to-contact ratio compared to the human-only model. The solution also improved recovery performance over time while reducing collections costs by 40% compared to a human-only model.

TP.ai FAB Collect was recognised with a 2026 Artificial Intelligence Excellence Award by the Business Intelligence Group and was named Technology of the Year by the Excellence in Customer Service awards.

Hashtag: #TPAPAC #TPaiFAB


, a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group’s local presence allows it to be a force of good in supporting communities, clients, and the environment.

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