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Crescendo Lab Expands to Singapore to Revolutionize AI-Powered Conversational Commerce Across Southeast Asia

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SINGAPORE – Media OutReach Newswire – 27 February 2025 – As Southeast Asia emerges as a hub for conversational commerce, Crescendo Lab is redefining customer engagement with AI-powered solutions. With the conversational AI market projected to exceed $18 billion by 2026 and messaging adoption surpassing 90% in Asia, seamless communication is now essential for businesses.

Expanding into Singapore, Crescendo Lab integrates AI-powered tools with WhatsApp, empowering local businesses to enhance customer interactions, streamline operations, and drive sales. Having pioneered conversational commerce in Taiwan, Japan, and Thailand, Crescendo Lab unifies marketing, customer service, and sales within a single platform.

The Singapore hub will support local businesses in optimizing WhatsApp for better customer engagement, stronger brand loyalty, and increased conversions.

Leveraging Singapore’s Strategic Position for AI-Driven Expansion

Jin Hsueh, Co-Founder & CEO, highlighted Singapore’s critical role in shaping the future of AI-driven business, stating: “Singapore isn’t just a hub—it’s the heartbeat of Southeast Asia’s digital evolution. As businesses navigate an increasingly connected world, we are committed to empowering them with AI-powered commerce that breaks barriers, deepens relationships, and drives lasting growth. By collaborating with enterprises, government agencies, and global stakeholders, we aim to create a future where businesses don’t just compete—they lead.”

Crescendo Lab’s expansion to Singapore reinforces its commitment to building a robust conversational commerce ecosystem. Leveraging WhatsApp’s 80% penetration and LINE’s proven success, the company aims to transform customer interactions into business outcomes, positioning itself as a leader in Southeast Asia.

Conversational Commerce: Bridging the Gap Between Brands and Customers

In today’s market, business communication remains largely transactional, making it difficult for brands to build meaningful customer relationships. Traditional marketing blasts and disconnected service channels fail to engage users in real time, leading to missed opportunities for retention and loyalty.

Unlike traditional one-way promotions or fragmented customer service models, their conversational commerce technology reduces manual work through seamless CRM integration. They empower businesses with real-time conversion tracking and actionable insights, enabling them to respond swiftly to evolving customer needs and maximize growth opportunities.

AI SaaS Empowers WhatsApp: Driving Deeper Engagement Beyond Traditional Marketing

Crescendo Lab harnesses AI-driven solutions in the MarTech and SalesTech domains to deliver unified messaging and robust user engagement across platforms such as LINE, Messenger, Instagram, and SMS. Now extending its global footprint to WhatsApp, the company benefits from data—such as Statista’s finding that over 80% of Singapore’s population uses WhatsApp with open rates between 95% and 98%—that underscores the superiority of this channel over conventional marketing methods.

Key features include:

  • Cross-Channel Conversation & Data Consolidation
    An Omnichannel Inbox paired with a Consolidated Customer Data Hub aggregates messages from multiple platforms and centralizes user information, providing marketing, support, and sales teams with a 360-degree view of customer interactions. This comprehensive insight helps reduce marketing costs, boost conversion rates, and enhance overall service efficiency.
  • AI-Driven Operational Efficiency
    Advanced algorithms enable real-time consumer engagement and precise recommendations. Automated replies, content expansion features, and cross-department collaboration tools streamline operations and optimize internal workflows.
  • Reliable, High-Capacity Message Delivery
    Crescendo Lab’s Message Delivery System (MDS) ensures 99.99% uptime, handling high-volume outreach with LINE processing up to 50,000 messages per second. Beyond scale, they prioritize security, protecting users from fraudulent WhatsApp scams. They also help businesses navigate the Meta business verification process, guiding them to obtain a verified badge that enhances trust and strengthens customer connections.
  • Secured and Encrypted Communication via WhatsApp
    By replacing standard SMS with WhatsApp, businesses benefit from secure, interactive, and easily trackable messaging. Leveraging Singapore’s exceptional WhatsApp open rates, enterprises can forge deeper customer relationships and drive higher engagement.

These innovations have captured global attention, fueling heightened demand across diverse markets.

By the Numbers: The Impact of Crescendo Lab

Driving Business Growth
  • 6X User Growth – Click Broker, Thailand’s leading online insurance brokerage, achieved a sixfold increase in users with Crescendo Lab’s AI-powered solutions.
  • 400K+ Active Users – Nissan Taiwan’s LINE Official Account has grown to over 400,000 users, adding 1,000+ new followers monthly.
Boosting Engagement & Efficiency
  • 88% Open Rate – Click Broker improved engagement while reducing messaging costs through AI-powered tagging and push management.

Expanding Market Reach

  • 211% & 75% Growth – Message volumes surged in Thailand (+211%) and Japan (+75%) in Q4 2024, reflecting increased adoption of conversational commerce.

Crescendo Lab’s AI-powered solutions are driving significant growth, higher engagement, and expanded market reach for businesses across Southeast Asia, transforming customer communication and delivering measurable business impact.

Hashtag: #AItechnology #conversationalcommerce #marketingtechnology #cloudtechnology


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From PolyU Research to Geneva Global Debut: GOOD Vision oka³y! ™ Redefines Precision in Freeform Orthokeratology

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GENEVA, SWITZERLAND – Media OutReach Newswire – 9 March 2026 – GOOD Vision Technologies Co., Limited, a pioneer in ophthalmic optics and diagnostics, today announced the global debut of oka³y!™, a first-of-its-kind “3A” Freeform Orthokeratology (Ortho-K) solution. Unveiled at the 51st International Exhibition of Inventions in Geneva, the technology solves the industry’s most persistent hurdles by leveraging proprietary AI and freeform optics: AI-guided fitting, Astigmatic precision, and Asymmetric cornea alignment.

Beyond Traditional Toric Lenses: The Future of Freeform Orthokeratology

With myopia expected to affect 50% of the world’s population by 2050, demand for effective management is high. While Ortho-K is a highly effective strategy, traditional symmetric and spherical/ toric designs often underestimate corneal shape complexity, causing lens decentration and poor visual outcomes.

The oka³y!™ freeform technology, incorporating the company’s proprietary FAST-360 and CORe Technology, surpasses traditional lens design. AI-based FAST-360 reconstructs missing corneal data for faster scans, while CORe ensures precise alignment with the visual axis, leading to 3.1 times greater stability.

Precision Myopia Correction and Control for High Astigmatism and Asymmetric Corneas

For optometrists and clinic owners, oka³y!™’s key benefit is improving workflow by automating complex mathematics, cutting chair time by 64%. This boosts myopia management capacity without extra staff or lengthy training. “As a registered optometrist in Hong Kong and a researcher in one of the world’s leading optometric institutes, I witnessed a growing gap between the number of patients seeking Ortho-K and the limited range of conventional products available to treat them,” says Dr. Kin Ho Chan, Ken, the lead inventor of oka³y!™. “By focusing on the ‘3A’: AI-guided, Astigmatism, and Asymmetry, and working alongside The Hong Kong Polytechnic University (Poly U), we have developed a design that not only delivers superior vision but also enhances safety by reducing corneal staining. We are turning a frustrating, manual trial-and-error process into a predictable one-click adjustment.”

From Niche Specialty to Global Enterprise: Scaling the Future of Eye Care

As myopia rates reach epidemic levels, GOOD Vision partners with PolyU, harnessing its research strengths and support from its startup ecosystem PolyVentures, to redefine primary eye care by transforming a niche specialty into a scalable global enterprise. By replacing manual OK lens design with oka³y!™, the company has created a technology bridging clinical complexity and scalability. This transition enables practitioners to manage myopia, high astigmatism, and asymmetrical cases precisely, removing barriers to modern refractive error management.

“By embedding and automating the complex mathematics of lens design, we provide clinicians with the tools to treat ‘difficult’ patients who were previously considered unsuitable for Ortho-K,” added Professor Chea-su Kee, Founder of GOOD Vision. “This is about elevating the global standard of care and ensuring that precision myopia management is accessible to the next generation on a global scale.”

Experience the Future of Myopia Control

GOOD Vision invites investors, distributors, and practitioners to a live demonstration of the oka³y!™ at the International Exhibition of Inventions Geneva:

  • Location: PolyU Delegation Booth, Hall 2, Palexpo, CP 112, Route François-Peyrot 30, 1218 Le Grand-Saconnex, Geneva, Switzerland
  • Dates: 11–15 March 2026

Hashtag: #GOODVision

The issuer is solely responsible for the content of this announcement.

About GOOD Vision Technologies Co., Limited

GOOD Vision, a Hong Kong-based startup nurtured by PolyU, is dedicated to advancing the field of corneal reshaping technologies. With a focus on innovation, efficiency, and affordability, the company develops innovative solutions to empower eye practitioners and enhance the quality of eye care worldwide.

For additional details about GOOD Vision and their innovative offerings, please visit

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Tech Innovator Acquires Nexxus Building Trivium to Oversee Asset Management

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Central Landmark Set for Revitalization with International Expertise

HONG KONG SAR – Media OutReach Newswire – 9 March 2026 – In a vote of confidence in Hong Kong’s vibrant and enduring business environment, Nexxus Building, a landmark Grade‑A commercial property in Central’s prestigious CBD, has been acquired by a leading figure in the technology sector. Trivium Asset Management (“Trivium”), an Asian real estate investment and asset management firm, has been appointed as Nexxus Building’s Asset Manager (“AMC” or Asset Management Company), taking charge of the asset’s comprehensive management and operations.

Under new ownership, Nexxus Building is set to undergo a forward‑looking transformation integrating next‑generation technologies with world‑class professional management. The revitalization aims to redefine the building’s market positioning, enhance its tenant experience, and reinforce its status as an iconic and premier Grade‑A property in the heart of Hong Kong’s CBD.

Leveraging Trivium’s extensive expertise, the enhancement programme will incorporate smart‑building management systems and sustainability‑driven upgrades designed to meet the evolving needs of global tenants. The reimagined Nexxus Building aims to attract financial institutions, fintech platforms, and technology enterprises, reaffirming Central’s position as Asia’s dynamic financial and innovation hub.

Mr. Wilfred Ma, Managing Partner of Trivium Asset Management, said, “Trivium is honored to be entrusted with the role of Asset Manager (“AMC” or Asset Management Company) for Nexxus Building, one of Hong Kong’s most iconic commercial landmarks. Drawing on our track record in real estate investment and operations across Hong Kong and Japan, we are committed to implementing forward‑thinking strategies that enhance tenant value, optimize building performance, and unlock Nexxus Building’s full potential as a commercial anchor in the city’s core.”

Originally built in 1962 as the former headquarters of Hang Seng Bank, Nexxus Building has been a witness to Hong Kong’s rise as a global financial centre. Following a major renovation in 2008 and the addition of a direct footbridge to IFC and the Airport Express in 2020, the building continues to host multinational corporations, leading financial institutions and professional services firms, and premium retail tenants – including the iconic Hong Kong Bankers Club – reinforcing its status as one of Central’s most distinguished Grade‑A office towers.

Hashtag: #TriviumAssetManagement

The issuer is solely responsible for the content of this announcement.

About Trivium Asset Management

Founded in 2022, Trivium Asset Management is a Hong Kong‑based real estate investment and asset management firm overseeing assets valued at over US$900 million across Asia. Trivium serves institutional investors, financial institutions, and family offices through integrated investment and asset management, value‑creation strategies, and technology integration. The firm’s mission is to maximize long‑term value and promote sustainable growth for clients and communities alike.

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HOFA Announces the Second Edition of the Digital Art Awards, in Collaboration with Exhibition Partner PhillipsX in Hong Kong, proudly backed by Lightyear

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HONG KONG SAR – Media OutReach Newswire – 9 March 2026 – Celebrating a new generation of digital artists working across generative systems, AI, immersive media and experimental formats, with winners selected by a panel of leading experts and exhibited at Phillips’ Asia headquarters in the West Kowloon Cultural District during Hong Kong Art Basel Week 2026.

Refik Anadol, ‘Sense of Healing’, 2023, AI Data Sculpture (Courtesy of the Artist)

The awards ceremony will take place on 24 March 2026, featuring the four key categories of Still Image, Moving Image, Innovation and Experiential and followed by a private sale exhibition hosted by Phillips in Hong Kong, from 25–28 March 2026.

As a highlight of Hong Kong’s spring art calendar, the awards celebrate the growing cultural significance of digital art and spotlights the visionary artists redefining visual culture through cutting-edge technologies.

Thirty two international finalists will be selected for their work pushing the boundaries of digital creativity. Each of the four category winners will receive a $10,000 USDC commission towards a new artwork.

The thirty two finalists include several prominent figures in digital and generative art, such as Erick Calderon (Snowfro) Founder of Art Blocks, Botto, Sarah Meyohas, William Mapan, Sasha Stiles and Mario Klingemann – underscoring the calibre of talent the awards are already attracting with over two hundred applications across more than fifty countries.

Refik Anadol is nominated for the Honorary Career Award for Sense of Healing, an AI Data Sculpture that emerges from Refik Anadol Studio’s long-term research into creating meditative art based on neurological data.

Finalists and winners will be selected by a panel of leading experts in art, hospitality and technology, including Irini Mirena Papadimitriou, Exhibitions Director at Diriyah Art Futures, Thomas Heyne, Co-Founder and CEO at Scorpios, Dorothy di Stefano, Art Curator and Creative Strategist at Molten Immersive Art, Danielle So, Hong Kong Head of Auction, Modern & Contemporary Art, Phillips, Sebastien Borget, Co-Founder & Global of The Sandbox, SANDchain, President of Blockchain Game Alliance and Co-Founder of Artverse, Jean-Michel Pailhon, Co-Founder and Chief Investment Officer at Grailcapital, Simonida Pavicevic, Co-Founder and Curator at HOFA, Justin Gilanyi, Founder of WhereArt.Works and Curator at SILK, and Matt Zhang, Founder and Managing Partner at Hivemind Capital.

The Digital Art Awards are proudly backed by Lightyear, a subsidiary of Hivemind Digital Group. A full-stack digital culture partner, Lightyear provides infrastructure, liquidity and market expertise, and hands-on delivery for digital ownership and engagement across physical and digital experiences. Lightyear is committed to championing artists and organizations pushing the boundaries of digital culture.

Hashtag: #HOFA #PhillipsX

The issuer is solely responsible for the content of this announcement.

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