Media OutReach
DFI Launches 2024 Sustainability Report
Emphasising Commitment to People, Products and Planet
HONG KONG SAR – Media OutReach Newswire – 7 April 2025 – DFI Retail Group (DFI or the Group) is pleased to announce the release of its 2024 Sustainability Report, outlining the Group’s ongoing commitment and progress in sustainability across Asia.
In 2024, DFI demonstrated strong ESG performance. It was ranked in the 84th percentile in the Food and Staples Retailing industry in the S&P Global Corporate Sustainability Assessment*. Key achievements include a 14.2% reduction in Scope 1 and 2 greenhouse gas emissions compared to the 2021 baseline, with a target of 50% reduction by 2030. The waste diversion rate improved to 61%, up from 56% of the previous year. DFI also made community investments totalling US$2.76 million, enhancing social impact through various initiatives across markets. Additionally, DFI achieved 57% packaging recyclability of Own Brand products with plastic packaging, progressing the Group on track towards the target of 100% by 2030.
Scott Price, Group Chief Executive, DFI Retail Group shared, “At DFI, our purpose is to sustainably serve our millions of customers in Asia for generations with everyday moments. This shared purpose inspires us to meet the daily needs of our customers while creating lasting, sustainable value for all stakeholders. As Asia’s leading retailer, we take this responsibility seriously by providing essentials that support livelihoods, health, well-being, and ecosystems across all our markets.”
Erica Chan, Group Chief Legal, Governance and Corporate Affairs Officer shared, “I am proud of the consistent progress DFI has made in laying the foundation for our refreshed Sustainability Framework. I am also deeply encouraged by the collective efforts of our teams, partners, and communities, and am confident that we will continue to make great strides in our sustainability journey in the years ahead.”
This year’s report introduces a refined Sustainability Framework centred around three key pillars: People, Products and Planet, with Governance as the cornerstone, ensuring robust leadership and oversight.
The People-focused priorities underscore DFI’s commitment to its customers, team members, communities, and the labour in its supply chains. By prioritising employee development, health, and safety, DFI aims to empower its team members and address the diverse needs of customers. Initiatives include enhancing training programmes, promoting gender equality, and fostering community engagement through various giveback projects.
Across the business, the Products pillar focuses on providing sustainable product choices that resonate with consumer demand. DFI is dedicated to increasing the availability of Own Brand products with sustainability certifications, ensuring that customers can easily access sustainable goods and solutions without compromising affordability, while also safeguarding product quality and safety. This commitment extends to advancing sustainable packaging practices and promoting responsible sourcing across its supply chains.
The Planet strategies recognise the urgent need to address environmental challenges and are dedicated to reducing DFI’s overall carbon footprint, minimising waste and advancing circular economies through upcycling. The Group remains on track to achieve a 50% reduction in Scope 1 and 2 emissions by 2030. Additionally, the company is addressing Scope 3 emissions by collaborating with suppliers and industry partners on decarbonisation strategies and engaging consumers to embrace sustainable consumption.
As part of DFI’s efforts to advance its goals across these pillars, it progressed several impactful initiatives during 2024, including:
- People: Mannings Hong Kong launched a safe disposal service for unused medicines, becoming the first community pharmacy chain in the city to do so. The programme expanded in 2024 to double the scale. Since its inception in 2023, it has handled around 8 million unwanted pills and received multiple industry awards for its contribution to public health. Additionally, IKEA Indonesia introduced the IKEA Social Entrepreneur Accelerator (I-SEA), partnering with local organisations to support marginalised communities. This initiative has supported over 220 local communities and impacted thousands of smallholder farmers and businesses through capacity building and mentorship.
- Products: DFI has increased the percentage of its Own Brand products with sustainability certifications from 24% to 28%. Additionally, as part of the Group’s commitment to responsible sourcing, 7CAFÉ has adopted 100% Rainforest Alliance-certified Arabica coffee beans across its stores in Hong Kong, Macau, and Singapore.
- Planet: DFI led a successful Low-Carbon Rice pilot in Thailand, addressing the 6% of the Group’s Scope 3 emissions attributed to rice. With 85% of the world’s rice produced in Asia, DFI worked with local partners to train 30 local farmers in sustainable farming techniques, including Alternate Wetting and Drying (AWD). The pilot produced 110,000kg of certified low-carbon rice, achieving at least 30% reduction in greenhouse gas emissions on approved participating rice fields. In 2025, DFI plans to launch 200,000 kg of low-carbon rice under its Own Brand Yu Pin King in Hong Kong, helping promote sustainable agriculture across its supply chains.
Together, these pillars reflect DFI’s comprehensive approach to advancing sustainability priorities. By integrating these principles into its core business strategies, DFI is not only addressing immediate sustainability challenges but also paving the way for a more resilient future for its customers, communities and the planet.
For detailed information on the various sustainability initiatives undertaken by DFI, please refer to the Sustainability Report 2024. To learn more about DFI’s efforts, please visit DFI’s website.
*Ranking as of 8 January 2025
Hashtag: #DFIRetailGroup #SustainabilityReport #Mannings #Guardian #7-Eleven #Wellcome #MarketPlace #DFILucky #ColdStorage #Giant #IKEA #yuu
https://www.dfiretailgroup.com/
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DFI Retail Group
DFI Retail Group (the ‘Group’) is a leading Asian retailer, driven by its purpose to “Sustainably Serve Asia for Generations with Everyday Moments”.
As at 31 Dec 2024, the Group, its associates and joint ventures operated over 10,700 outlets, and employed over 190,000 people.
The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains.
The Group, including associates and joint ventures, operates a portfolio of well-known brands across six key divisions: health and beauty, convenience, food, home furnishings, restaurants and other retailing.
CUHK’s Academic Excellence and Global Research Impact
CUHK’s academic rigour is further recognised in the 2026–27 Best Global Universities Rankings by U.S. News & World Report, where it ranks 28th globally and 5th in Asia, remaining Hong Kong’s top university for the fourth consecutive year. The University features 15 subjects in the global top 50, including five in the top 10, such as Education and Educational Research (#1), Gastroenterology and Hepatology (#2), Computer Science (#7), and Arts and Humanities and Artificial Intelligence (both ranked #9).
CUHK: Where Bold Ideas Become Impactful Research
CUHK provides an exceptional environment for impactful research, supported by approximately 300 research institutes and centres, alongside four state key laboratories approved by the Ministry of Science and Technology of China. Reflecting on the academic environment, Zhamilya Zhirenova, a PhD student in Biomedical Science from Kazakhstan, has deepened her expertise through her involvement with the Centre for Neuromusculoskeletal Restorative Medicine (CNRM), an InnoHK research centre CUHK established with Sweden’s Karolinska Institutet.
Unlike traditional research pathways, where students are often confined to a single university laboratory, Zhamilya gained extensive experience at Hong Kong Science Park, a dynamic setting that closely resembles industry. “It feels more like an industrial company,” she reflected, “and that experience has been invaluable.” For researchers with ambitions beyond academia, such early exposure to the pace and expectations of the biotech industry provides a distinct advantage.
Nurturing the Next Generation of Scientific Innovators
Many of CUHK’s scholars are globally renowned experts who have made significant breakthroughs in their respective fields. These experts provide valuable mentorship, cultivating an intellectually stimulating environment for innovative research.
At the Centre for Novostics, an InnoHK research centre dedicated to advancing molecular diagnostics, Yasine Malki, a Chemical Pathology PhD student from Hong Kong, highlighted mentorship as a defining aspect of his experience at CUHK. Benefiting from the mentorship of Professor Dennis Lo, CUHK’s Vice-Chancellor and President, and a pioneer in molecular diagnostics, Yasine collaborates with specialists in molecular technologies, bioinformatics, and clinician-scientists, exemplifying CUHK’s dynamic, multidisciplinary approach to medical science.
Through the latest global rankings, CUHK continues to demonstrate the impact of its research and scholarship. The University offers robust financial support to attract top-tier global talent, such as the Hong Kong PhD Fellowship Scheme (HKPFS) for the 2027–28 intake, which provides over HK$1.81 million (approximately US$232,420) in funding. Applications open on 1 September 2026.
Hashtag: #CUHK
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About CUHK
Founded in 1963, The Chinese University of Hong Kong (CUHK) is a leading comprehensive research university with a global reputation and world-leading rankings. Located in the heart of Asia, CUHK has a vision and a mission to combine tradition with modernity, and to bring together China and the West. The University has eight faculties: Arts, Business Administration, Education, Engineering, Law, Medicine, Science, and Social Science. Together with the Graduate School, the University offers over 300 undergraduate and postgraduate programmes. All faculties are actively engaged in research in a wide range of disciplines, with an array of research institutes and research centres specialising in interdisciplinary research of the highest quality.
Media OutReach
HKDL’s Immersive Interactive Experiences Win Guests’ Hearts Lucky Nugget Spin at Grizzly Gulch Surpasses 30,000 Participations
Immersive experiences fuel collectible merchandise craze and extend magical memories
HONG KONG SAR – Media OutReach Newswire – 11 July 2026 – In tune with the growing popularity of experiential travel and guests’ desire for participation and immersive experiences throughout their journeys, Hong Kong Disneyland Resort (HKDL) has been integrating retail with storytelling at the park through an endless flow of innovative interactive experiences and distinctive merchandise offerings. Emotional connections with guests are strengthened as merchandise is transformed into meaningful souvenirs interwoven with their Disney memories.
Launched in April this year at Grizzly Gulch, the Chip ‘n’ Dale Lucky Nugget Spin has recorded more than 30,000 participations as of the end of June, becoming one of the park’s most popular activities. Combining storytelling, live interactions, and surprises, the experience has been warmly received by guests and has further enhanced the atmosphere throughout the land.
David Koo, director of merchandise at Hong Kong Disneyland Resort, shared: ‘Today’s guests are looking for more than products; they want keepsakes that capture the stories and memories of their visit. Through interactive experiences, we hope to make merchandise a natural extension of the Disney park journey. Whether it is a plush toy, a pin or an accessory, the true value lies not only in the item itself, but in the magical moments and personal memories it represents.’
David Koo, director of merchandise at Hong Kong Disneyland Resort, is pictured in the center
This story- and interaction-driven strategy has been incorporated into various guest experiences across the resort. For example, in an engaging experience at the Popcorn Pop-Up Shop on Main Street, U.S.A., guests can reach into a giant popcorn bucket-themed installation to catch a “popcorn” and reveal the hidden Pixar pals plushie together with Disney cast members on the spot. Meanwhile, the Snow White Grotto, located beside the Castle of Magical Dreams, has introduced a new “Lock of Dreams” experience, offering guests a sense of ceremony and a souvenir to cherish.
Disney’s Classic Pin Trading Tradition Extends the Magic Beyond the Visit
Disney’s iconic Pin Trading tradition has long been an important part of how guests explore the park and connect with others. Reopened in June, Main Street Collectibles now features dedicated pin display areas designed to celebrate and elevate this beloved tradition. Guests can discover unexpected treasures while searching for favorite designs as they trade pins with Disney cast members and fellow collectors. More than just an addition to a collection, each pin carries unique memories and extends the guest journey.
More Than 3.5 Million 20th Anniversary Merchandise Items Snapped up
New Pixar and Marvel Experiences on the Way
Merchandise sales grew continuously during Hong Kong Disneyland’s 20th anniversary celebrations, which attracted a large number of local, mainland, and international visitors and concluded with fanfare in June. Since late June last year, the resort has sold more than 3.5 million 20th Anniversary-themed merchandise. Among them, about 600,000 units of the SouvenEARS collection have been snapped up. Meanwhile, the blind-box series inspired by attractions and themed lands achieved sales of more than 500,000 units during fiscal year 2025, demonstrating the continued popularity of merchandise with strong storytelling elements and collectible appeal.
Looking ahead, HKDL will continue to enrich the guest experience across the resort. New Pixar-themed and Marvel-themed experiences will be introduced, further expanding both entertainment and retail offerings. Through ongoing innovation, HKDL remains committed to meeting guests’ demand for more immersive experiences, enhancing its appeal to local, mainland, and international visitors, and strengthening its position as a leading travel destination in the region.
Hashtag: #HongKongDisneylandResort
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The HR Asia Awards are among Asia’s most prestigious annual human resources awards, recognizing organizations that demonstrate excellence in workplace culture and sustainable people development. Winners are evaluated using the TEAM (Total Engagement Assessment Model), which measures employee engagement, organizational trust, and workplace experience, drawing on benchmarking data from more than 2.5 million employees across 20,000 organizations throughout the region.
According to the independent assessment conducted for the HR Asia Awards 2026, Green SM significantly outperformed market benchmarks in the “Best Companies to Work for in Asia” category, achieving outstanding scores across several key dimensions, including technology enablement in the workplace (4.8/5), workplace sustainability (4.71/5), and diversity, equity, and inclusion (4.72/5).
A defining element of Green SM’s workplace culture is its unwavering commitment to the principle that “Every Voice Counts.” This commitment is embedded through comprehensive employee engagement initiatives, including regular internal surveys, 360-degree performance evaluations, and multiple feedback channels that transform employee insights into tangible improvements in policies, workplace practices, and operational excellence.
At Green SM, talent development is viewed not merely as an HR function but as a strategic driver of service excellence. The Company continues to invest comprehensively in recruitment, professional training, operational standardization, workplace culture, and structured career development pathways for its Green Drivers. In parallel, Green SM delivers continuous capability-building programs for managers and employees, combining practical learning with digital learning platforms to strengthen leadership and management capabilities and organizational agility in an evolving business environment.
Alongside its investment in people, Green SM has been progressively building a unified organizational culture across its international markets. Rooted in values established in Vietnam while embracing the diversity of local cultures and communities, the Company fosters an environment that encourages collaboration, continuous learning, and empowerment. This enables teams across different countries to uphold consistent service standards while remaining responsive to the unique needs of local customers and communities.
Green SM also received the Technology Empowerment Awards in recognition of its continued digital transformation in human resource management. Through the digitalization of HR processes, the development of competency frameworks, the expansion of digital learning ecosystems, and the integration of data-driven people management, the Company has streamlined repetitive administrative tasks, enhanced decision-making efficiency, and enabled employees to devote greater focus to innovation, customer experience, and superior service delivery.
Mr. Nguyen Quoc Tuan, Global Chief Executive Officer of Green SM, said: “Our people have always been the cornerstone of Green SM’s sustainable growth. We believe that when individuals are empowered by technology and united by shared values, our teams across every market can deliver exceptional experiences for our customers. These two awards affirm the direction we have taken and further strengthen our commitment to building a truly multinational organization with its roots in Vietnam.”
In 2026, Green SM aims to expand its global workforce and partner network to approximately 400,000 people worldwide. As the Company continues to accelerate its international expansion, it will further invest in talent development and technology-driven people management to build a highly capable global workforce, maintain consistent service excellence across markets, and advance its vision of becoming the world’s leading green mobility platform.
Hashtag: #GreenSM
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