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DHL Express enhances Asia Pacific network to help customers manage geographic headwinds
- Continuous investments have bolstered DHL’s aviation network and ground facilities in the past year, enabling it to support new trade demands and the traditional peak season spike
- The company saw 6% more international shipments move between Asia Pacific and other continents through its network, comparing the first nine months of 2023 and 2024
SINGAPORE – Media OutReach Newswire – 17 December 2024 – DHL Express, has bolstered its aviation network and ground facilities with significant enhancements across Asia Pacific in the past year. Comparing the first three quarters of 2023 and 2024, DHL Express moved around 6% more shipments between Asia Pacific and the rest of the world this year, proving that Asia Pacific will continue to play a bigger vital role in global trade. Amplifying its regional connectivity and efficiency enables DHL Express to cater to new poles of trade growth emerging across Asia Pacific driven by supply chain diversification and geographic tailwinds.
Ken Lee, CEO for Asia Pacific, DHL Express said, “Asia Pacific markets are facing significant growth boosted by diversification of global supply chains, structural tailwinds and e-commerce. Thanks to our forward planning, we are well-positioned to respond to these shifts in demand with the timely and strategic enhancements we have made across the region. These enhancements also put us in an excellent position to support our customers during the traditional peak season where consumer e-commerce traffic will spike.”
Responding to Southeast Asia’s growth demand
Southeast Asia is a rising star in global trade. With its young and skilled workforce, several trade agreements, and focus on innovation, the region is attractive and one of the fastest-growing destinations for international traders looking to diversify their supply chains.
In the past year, DHL Express has expanded several key facilities in the region to keep pace with increased trade. It upgraded the South Asia Hub located by Changi Airport, Singapore to cater for anticipated volume growth, which stood at more than 20% in 2021 and 2022. Playing an essential role in DHL Express’s multi-hub strategy for Asia Pacific, the South Asia Hub leverages Singapore’s position as a key logistics hub to serve shipments destined for Europe, Americas, Asia and Oceania. Upgrades to the Hub include the deployment of new X-ray screening machines that raise scanning capacity by close to 30% and enhancements made to the existing material handling system that increase sorting capacity by almost 40%.
South Asia Hub is also home to five DHL-owned Boeing 777 freighters operated by Singapore Airlines under a crew and maintenance agreement. These aircraft offer an additional payload capacity of over 1,200 tons, optimizing transit times between the Americas and Asia, as well as bridging trade between the continents. The new Boeing 777s consume 18% less carbon emissions compared to the legacy B747-400s – reducing DHL’s Scope 1 emissions.
In October 2024, DHL Express opened the advanced gateway in Kuala Lumpur, firmly supporting Malaysia’s prominence as a sourcing destination, particularly for electric and electronics manufacturing. With an investment of around EUR60 million, the expanded facility spans over 13,000 square meters, and is equipped with a fully automated sorting system. It is also constructed in accordance with DHL Group’s guidelines for a carbon-neutral building, where solar panels, energy-efficient systems for water and electricity are installed across the complex.
The regional upgrades also include reinforcing the company’s network across high-demand trade routes. In September, a new direct flight from Hong Kong to Jakarta was introduced to further improve transit time and customer service quality. Businesses and consumers in Indonesia stand to benefit from faster deliveries of their intra-Asia Pacific shipments and more trade opportunities with Asian partners.
Peter Bardens, Senior Vice President for Network Operations & Aviation – Asia Pacific, DHL Express said, “We take a proactive approach to continuously adapt our network and enhance our service quality. Our customers today have diverse needs, and our robust international network will help connect them to global markets and drive new growth opportunities in the region. International trade remains integral to the world economy and we will continue to play a central role to that.”
Strengthening Oceania’s connectivity for international trade
Oceania’s export-driven economy is strongly supported by the company’s modern logistics networks and efficient customs procedures. To help customers better leverage the region’s opportunities and trade routes to its Asia-Pacific counterparts, a dedicated flight route now operates between Sydney and Hong Kong to further enhance connectivity from the Oceania region. Upon shipment arrival in Hong Kong, it offers next-day delivery services to Mainland China, India, Korea, Japan, Malaysia, Taiwan, Thailand, Philippines, and Vietnam.
Besides additional air cargo capacity, DHL Express has also commissioned two ground facilities in Adelaide and Newcastle in the last 12 months.
The company cemented its presence in Australia with a recently opened gateway in Adelaide. Re-located nearer to the airport, the enlarged facility’s peak facility handling capacity has increased fourfold and it improves transit times for outbound shipments to Asia Pacific, Europe and the U.K. by a day. It will also help local businesses gain direct air freight access into and out of Adelaide and South Australia, reducing the need to rely on other Australian ports. In addition, DHL Express has established a new multi-million dollar service center in Newcastle that is more than 10 times larger than the previous site. The infrastructure will help businesses in the region export their products to international markets and access a wider range of imports for their supply chains.
DHL Express will also open a new gateway in Christchurch, New Zealand, as it further extends its footprint in the country. As the largest investment ever made in the country, the facility will be DHL Express’s first 100% carbon-neutral facility in New Zealand. Its line sorter conveyor system, capable of processing up to 6,500 parcels per hour for inbound shipments and 5,600 parcels per hour for outbound shipments, will enable local Kiwi businesses to import and export more efficiently.
Scaling network capacity in North, East and South Asia to accelerate trade
Hong Kong is a crucial gateway for trade between mainland China and the rest of the world. DHL Express has inaugurated its Hong Kong West Service Center to further enhance the special administrative region’s connectivity as the city gears up to meet growing trade demand. The facility can handle over 50,000 shipments a day and has earned the LEED gold status – a globally recognized green building certification program.
In the first quarter of 2024, DHL Express and Japan Airlines also strengthened their partnership with a wider air network connecting Japan, Seoul, Shanghai, and Taipei. This demonstrates DHL Express’s ability to be agile and commitment to raising service reliability and efficiency standards.
As a popular multi-shoring destination, India’s overall exports continue to trend upwards, attaining a growth of 1.23% between November 2022 and 2023. According to the latest DHL Global Connectedness Tracker, India is also one of the countries with the largest increases in its share of world trade. Recognizing the need to cater to the growing demand for logistics services, DHL Express invested and opened its first automatic shipment shorting hub in New Delhi, India. This investment caters to local businesses’ desire to export seamlessly to foreign markets.
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DHL – The logistics company for the world
DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”.
DHL is part of DHL Group. The Group generated revenues of more than 81.8 billion euros in 2023. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. DHL Group aims to achieve net-zero emissions logistics by 2050.
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SkinLab The Medical Spa Recognised at the 2026 Singapore Retailers Association Awards (SRA) for Excellence in Beauty and Cosmetics
For SkinLab, this reflects two decades of building a holistic beauty ecosystem spanning medical aesthetics, skin health, and wellness, under Dr Kelvin Chua, Senior Medical Director and Founder of SL Aesthetic Group. Treatments are personally developed by Dr Chua to address different skin concerns, such as acne, pigmentation, sensitivity, rosacea, dryness, and ageing. The medical spa also offers a range of skincare products formulated for Singapore’s humid climate and to support long-term skin health.
With 10 outlets islandwide, SkinLab has cared for more than 100,000 customers through this model of doctor-designed care. As no two skin conditions present the same way, each treatment can be customised to individual needs and preferences.
SkinLab has also been recognised by Harper’s BAZAAR, HerWorld, and Singapore Women’s Weekly for treatments targeting deep hydration, rejuvenation, and complexion correction. Behind these treatment outcomes are medical-grade technologies, including the LDM Triple, a triple-frequency ultrasound that targets multiple skin depths simultaneously; FDA-approved Lumenis M22 IPL system for photorejuvenation and pigmentation; Onda Pro with Coolwaves™ technology for body contouring; and the globally-recognised HydraFacial.
The medical spa continuously invests in technology that improves the customer experience, including using AI-assisted skin analysis to support consultations alongside chatbot-based scheduling to reduce waiting time and streamline appointment bookings.
SkinLab’s commitment to holistic care extends beyond treatment sessions, promoting skin health literacy educational content and workshops with doctors from sister brand SL Aesthetic Clinic.
“This award is a valuable milestone that reflects how far SkinLab The Medical Spa has grown as a brand,” says Dr Chua. “From the very start, our brand was designed with the customer at the centre, and that principle continues to guide every treatment developed and every experience delivered moving forward. The brand remains committed to advancing medical-led facial treatments that address a wide range of skin concerns more effectively.”
Looking ahead, SkinLab The Medical Spa remains committed to advancing its medical-led approach to skin health, continuing to explore and adopt clinically validated technologies to deliver more individualised care while reinforcing its commitment to clinical excellence across all its outlets.
To learn more, visit: www.skinlabmedspa.com
Hashtag: #SkinLabTheMedicalSpa #SLAestheticGroup #SingaporeRetailersAssociation
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About SkinLab The Medical Spa
SkinLab The Medical Spa brings together the attentive, understated service of a world-class spa with medically grounded aesthetic science. As the dedicated medical spa brand of SL Aesthetic Group, SkinLab focuses on non-invasive facial treatments for acne, pigmentation, sensitive skin, and overall skin rejuvenation, delivering evidence-based care that supports long-term skin health.
Founded in the 2000s, SL Aesthetic Group is a healthcare and aesthetics group specialising in skin and hair health, women’s wellness, and holistic medicine. Its portfolio includes SL Aesthetic Clinic, a doctor-led medical aesthetics practice; SkinLab The Medical Spa; TrichoLab, a specialist hair and scalp centre; PROLOGUE, a women’s wellness and lifestyle medical clinic; and Euphie Skin Solutions in Malaysia. Across its network of clinics and outlets, the Group offers a comprehensive range of FDA-approved aesthetic and medical treatments, all supervised by trained and certified healthcare professionals holding Certificates of Competency (COC) recognised by the Aesthetic Practice Oversight Committee (APOC).
SkinLab The Medical Spa operates 10 locations across Singapore, including its flagship medical spa at Wheelock Place, while SL Aesthetic Group has a network of more than 20 clinics and outlets across Singapore and Malaysia.
The launch ceremony was attended by Mr. Do Quang Thai, First Secretary of the Embassy of the Socialist Republic of Vietnam in the Kingdom of Denmark, together with representatives from leading Danish organizations, including 3F, Dansk Erhverv, DPT and Carnegie Investment Bank, alongside strategic partners and industry stakeholders from the transport, technology, energy, finance and infrastructure sectors.
As one of the world’s leading cities in sustainable urban mobility, Copenhagen was chosen as Green SM’s first European market. Here, the company aims to complement the city’s existing transport network by offering another reliable, fully electric mobility option for residents and visitors alike.
In Denmark, the company operates a fully electric fleet of VinFast VF 6 and VF 8 vehicles, serving a wide range of everyday urban travel needs. Unlike many ride-hailing platforms that primarily connect passengers with independent drivers, Green SM directly owns and manages its fleet and oversees driver operations to help ensure consistent service quality and customer experience. During the initial phase of operations, Green SM will focus on establishing a reliable local operation, ensuring full compliance with Danish regulations, and continuously improving its service based on feedback from customers, drivers, and other stakeholders.
Delivering a safe, professional, and consistent customer experience begins with Green SM’s drivers. Before serving customers, every driver completes comprehensive training in road safety, customer service, operating procedures, and electric vehicle operation. Together with ongoing training and a robust local operations system, this helps ensure every journey reflects the high standards Green SM is committed to delivering.
Customers can book rides through the Green SM app, available on the App Store and Google Play. Fares are displayed before each trip is confirmed, and electronic receipts are issued automatically at the end of every journey. To mark its launch in Copenhagen, Green SM is offering new customers five (5) vouchers worth 25% off each trip, up to a maximum discount of 100 DKK per ride throughout the Grand Launch period from July 30 to September 30, 2026.
Richard Nabil Chahine, CEO of Green SM Europe, said: “Cities shape the future of mobility long before companies do. Copenhagen is one of those cities. That is why beginning our European journey here carries special meaning for Green SM. We come with deep respect for the standards already established here, drawing on what we have learned from serving millions of journeys across Asia. Our ambition is simple: to become a trusted mobility partner by delivering safe, professional and fully electric journeys that people can rely on every day. If we earn that trust, growth will naturally follow.”
Green SM’s expansion into Europe reflects the company’s long-term approach to international growth. Rather than prioritising rapid expansion, Green SM focuses on building well-structured local operations, adapting its services to local market needs, and earning trust through consistently reliable service.
With its fully electric fleet and low-emission operating model, Green SM hopes to contribute to Denmark’s long-standing ambitions for more sustainable mobility while providing another practical transport choice for everyday journeys.
Founded in Vietnam in 2023, Green SM currently operates in Vietnam, Laos, Indonesia, the Philippines, India and Kazakhstan. Through its fully electric fleet, technology platform and consistent operating standards, the company is steadily expanding internationally while adapting its services to local market needs.
Hashtag: #GreenSM
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The collaboration marks a significant moment for Taiwan’s international media presence, as the completion of Gaudí’s vision draws global attention to one of the world’s most visited cultural landmarks. NHK has documented the construction of the Sagrada Família for decades, building a relationship of trust with the basilica’s team that enabled joint coverage.
TVBS crews filmed in areas rarely accessible to media, including the crypt where Gaudí is buried, architectural workshops, and key structural sections of the basilica. The team conducted interviews with architects and experts involved in the project during preparations for the inauguration ceremony. Construction on the church began in 1882, one year before Gaudí took over as chief architect.
Taiwanese actress Lin Chi-ling joined the reporting team in Barcelona as a cultural ambassador for the project. Lin met with architects and experts to explore the basilica through the perspectives of architecture, aesthetics, and cultural heritage. Her involvement added a cultural dimension to the coverage beyond conventional architectural reporting.
The coverage brought together partners from Taiwan’s technology and financial sectors. HTC, through its VIVE Arts initiative, contributed its immersive experience “Gaudí, the Atelier of the Divine.” The virtual reality program allows audiences to explore Gaudí’s architectural world in new ways, transcending geographical and physical boundaries.
TS Financial Holding Co., Ltd., which has long supported arts and cultural exchange, sponsored the live broadcast. The company cited values of integrity, innovation, and sustainability in joining the project. The cross-sector collaboration extended Taiwan’s cultural advocacy onto the international stage, connecting the 144-year architectural endeavor to audiences in Taiwan and Chinese-speaking communities worldwide.
TVBS integrated AI-powered real-time translation technology throughout the live coverage, facilitating multilingual communication across international production teams. The project showcased Taiwan’s ability to connect industries and communities across borders. TVBS, NHK, HTC, and TS Financial Holding Co., Ltd., together documented a defining milestone in the Sagrada Família’s history.
Hashtag: #TVBS
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