Media OutReach
Dialogue on Urban Governance: Beijing’s Forum on Swift Response to Public Complaints Open on December 18

Since 2019, Beijing has adhered to the principle of putting people at the center of its development philosophy, exploring a model of “Immediate Response” reform led by Party building, centered around the Citizen Service Hotline 12345—a platform that has innovated practices for modernizing the governance of megacities.
Mr. Shen Binhua, Deputy Secretary-General of the Beijing Municipal Government and Party Secretary and Director of the Beijing Municipal Administration of Government Services and Data Management, introduced at the press conference that the “Immediate Response” Reform has been ongoing for six years, during which a large number of urgent, difficult, and worrying issues raised by the public have been efficiently resolved. Over the past six years, the hotline has received 150 million requests from citizens and businesses, with the resolution rate increasing from an initial 53% to the present 97%, and satisfaction rate rising from 65% to 97%. This progress has significantly enhanced the people’s sense of gain, happiness, and security. The swift handling of citizen requests not only resolves key “small matters” close to the people but also addresses the “big challenges” of urban governance.
The forum will feature an opening ceremony, main sessions, six parallel forums, supporting activities, and a closing ceremony. It is expected to attract over 3,100 participants, including more than 160 international guests from over 40 countries, as well as leaders from central units, municipal and Party officials from cities such as Shanghai, Tianjin, Chongqing, Hangzhou, Guangzhou, Shenzhen, renowned scholars from universities like Peking University, Tsinghua University, Renmin University of China, and representatives from grassroots levels, citizens, and enterprises. During the forum, guests will also visit “Experience 12345,” experiencing the “Immediate Response” process in an immersive manner and feeling the warmth of “Beijing Service.”
A series of research outcomes on “Immediate Response” reform will be released during this session. Research teams from institutions like the Chinese Academy of Social Sciences, Peking University, Tsinghua University, among others, will present analyses on theoretical innovation and practical reform in Chinese urban governance, enhancement of grassroots governance efficiency, and digital intelligence development. Furthermore, the forum will share 11 research outcomes presented in English, offering international participants insights into “Chinese Governance” practices.
Based on the discussion outcomes of the forum and incorporating international consensus, the “Beijing Declaration 2024 on the Modernization of Urban Governance” will be issued, contributing wisdom to building a global community of shared future for cities.
Hashtag: #beijingmunicipaladministrationofgovernmentservicesanddatamanagement
The issuer is solely responsible for the content of this announcement.
Media OutReach
Recognising Purpose-Driven Excellence: ACES Awards 2025 Opens Nominations for the Philippines’ Most Visionary Leaders and Companies

Now in its 12th year, ACES is one of Asia’s most respected business recognition platforms, where leadership is measured by purpose and long-term impact. Filipino organisations have earned 174 awards to date – the most awarded country, reflecting a strong national drive for innovation, sustainability and shared growth.
Among the nation’s most awarded is Globe Telecom Inc., a ten-time honouree and four-time “Industry Champion of the Year” – the most by any Filipino company. Its achievements embody the forward-thinking and socially conscious spirit of Filipino enterprises.
“The Philippines shows us that leadership means lifting others as you grow,” said Dr. Shanggari Balakrishnan, President of the ACES Awards and CEO of MORS Group. “Filipino organisations don’t just tick ESG boxes – they live them. Their passion for people, planet, and progress is unmatched.”
Even amid global and local challenges, Filipino leaders continue to step forward with boldness and empathy. ACES offers a regional platform to recognise these changemakers and connect them with like-minded peers.
The ACES Awards 2025 will be held from 27–28 November, shortly after COP30 in Rio de Janeiro. Bali, Taiwan and Malaysia are shortlisted to host the event, with the final venue to be announced in June.
Nominations are open under three pillars: Individual Leadership, Corporate Excellence and Corporate Sustainability. Wave 2 closes April 30; Wave 3 runs until June.
Whether a growing SME or industry giant—your impact deserves the spotlight. Submit now at www.acesawards.com.
Hashtag: #ACESAwards2025 #ACESAwards
https://www.acesawards.com/
https://www.linkedin.com/company/acesawards/?viewAsMember=true
https://www.facebook.com/ACESAwards
https://www.instagram.com/acesawards/
The issuer is solely responsible for the content of this announcement.
About ACES Awards
The Asia Corporate Excellence & Sustainability (ACES) Awards, organised by MORS Group, is a leading platform that recognises businesses and leaders across Asia for their impact in leadership, sustainability, and responsible growth. ACES highlights those driving meaningful change in their industries and communities.
To nominate for the 2025 ACES Awards, contact Rhasvin Sidhu at rhasvin@acesawards.com.
Media OutReach
Consumer goods expo highlights China’s growing allure for global brands

Hashtag: #CICPE
The issuer is solely responsible for the content of this announcement.
Media OutReach
PAObank Shared in World Internet Conference Asia-Pacific Summit in Hong Kong
Insights on the Potential of Commercial Data: A Path to Enhanced Financing Efficiency and Financial Inclusion
HONG KONG SAR – Media OutReach Newswire – 15 April 2025 – The World Internet Conference Asia-Pacific Summit 2025 held for the first time in Hong Kong. PAO Bank Limited (“PAObank”) has been invited to participate in the World Internet Conference Asia-Pacific Summit 2025, held for the first time in Hong Kong. As the only Hong Kong digital bank invited, PAObank engaged in discussions with international industry leaders and experts on unlocking the potential of commercial data. Leveraging its own experiences, PAObank analyses the adopting level of digital and intelligent technologies in financial sector, with the aim of advancing financial inclusion.
The World Internet Conference Asia-Pacific Summit, a flagship event of the innovation and technology sector, was held for two days in Hong Kong under the theme of “Integration of AI and Digital Technologies Shaping the Future – Jointly Building a Community with a Shared Future in Cyberspace”. The Summit brought together around 1,000 participants from the Mainland and overseas, including government representatives, business leaders, expert and scholars. It serves as a platform to provide new impetus for exploring the potential of digital technology and fostering the growth of the digital economy across the Asia-Pacific region.
PAObank, as the first digital bank to participate in the Commercial Data Interchange initiative, stands out in leveraging alternative data to streamline financing processes. PAObank was invited to sub-forum on the second day of the Summit, titled “Digital Finance Forum: Inclusive Finance Empowered by Digital Intelligence”, where it shared insights on fintech applications and the breakthroughs of cross-sector data interchange.
Mr. Ambrose Wong, Chief Executive cum Chief Risk Officer of PAObank shared, “PAObank has been dedicated to addressing the banking services gaps for SMEs since its inception. By leveraging financial technology and alternative data, we have streamlined the loan application and approval process, empowering SMEs with tailored financing services. Over the past five years, our deep exploration and application of commercial data have benefited lots of SME customers. In fact, amongst the approved loan cases of PAObank, about 25%[1] of SMEs obtained bank loans for the first time from PAObank, and around 8.2%[2] of startups received unsecured loan, reflecting PAObank’s commitment to empowering SMEs to navigate their business upgrade and transformation journeys by leveraging financial technology.
PAObank is also strategically focusing on the Greater Bay Area, a region with immense development potential. The area is witnessing an influx of SMEs and a surge in economic vitality, leading to an increased demand for capital among SMEs. As a subsidiary of Lufax Holding Limited (“Lufax”) (06623.HK, NYSE LU), PAObank aligns closely with Lufax’s vision to leverage finance technology to advance financial inclusion in the Greater Bay Area. This synergy will support PAObank in developing cutting-edge digital banking services. PAObank will proactively explore relevant banking services and harness the role of Hong Kong as a ‘super-connector’ to support SMEs venturing into the Greater Bay Area and overseas markets, empowering them to tackle future challenges with confidence.”
Recognised as the “best partner” for SMEs, PAObank deeply understands SMEs are the cornerstone of the economy. By leveraging financial technology and commercial data, PAObank designs targeted loan services tailored to the specific operational models of various industries. These include the “Cross-border e-Commerce Revolving Loan”[3] launched this year, designed to help SME expand their e-commerce business presence. By analysing the real-time data from e-commerce platform, such as sales volume, inventory and refund rates, PAObank gains a comprehensive insight into SMEs’ business dynamics, which helps streamline the credit assessment process through big data analysis. Based upon the loan approval process, SMEs can secure funding as quick as one week[4] without providing any financial statements. This can promptly meet SME’s funding needs while assisting them in exploring new business prospects.
Looking ahead, PAObank will continue to leverage commercial data to facilitate the development of digital banking ecosystem by forging more partnership and introducing more SME banking services. With continued efforts in the development of financial technology, PAObank will bring more diverse financing services to individual and SME customers, fulfilling its commitment to financial inclusion.
Hashtag: #PAObank #WIC
The issuer is solely responsible for the content of this announcement.
PAO Bank Limited
PAO Bank Limited (“PAObank”), a wholly-owned subsidiary of Lufax Holding Ltd (“Lufax”) (SEHK: 6623; NYSE: LU) and a member of Ping An Insurance (Group) Company of China, Ltd. (“Ping An”) (SEHK: 2318; SSE: 601318), is committed to fostering financial inclusion and establishing a digital banking ecosystem by leveraging its extensive experience in SME banking services and its leading financial technology advantages. PAObank was granted a banking licence by the Hong Kong Monetary Authority in May 2019 to offer banking services via digital channels. PAObank is expanding diverse business segments including retail banking and SME banking.
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