As enterprises accelerate AI deployment across Asia, success will increasingly depend on the quality, localization and governance of the underlying data powering these systems. At Asia Tech x Singapore 2026 this week, TP is present on the ground and is delivering two sessions to cover the insights of TP’s Future Forward strategy of scaling AI-led services.

Assaf Tarnopolsky, TP’s Chief Business Development & Customer Officer, APAC is joining the panel “The Enterprise AI Execution Challenge” to discuss the advantages of Asia-based enterprises in investing in robust data preparation before constructing AI tools. Michael Costevec, Head of Value Creation Office, TP APAC and Jonathan Phang, CTO, TP APAC are also delivering a keynote on “AI Orchestration in the World’s Most Complex Markets”, which covers the principles behind the shift from AI operations to AI orchestration.

TP.ai Data Services, an end-to-end AI data services solution, enables enterprises to build, train and scale AI systems that are locally relevant, operationally resilient and deployment-ready across Asia’s diverse markets. With specialized AI practitioners distributed across Singapore, Malaysia, Indonesia, Thailand, China, Japan, South Korea and Vietnam, TP delivers end-to-end AI/ML and GenAI support services, including data collection, validation, annotation, labeling, model evaluation, analytics operations and human-in-the-loop governance.

“The companies seeing real operational impact from AI in Asia are the ones investing in scalable data foundations, in-country execution and human expertise alongside the technology itself,” said Dave Rizzo, APAC President, TP. TP.ai Data Services has a proven track record in supporting customer live deployment. Within three weeks, it successfully created customized warehouse video streams, annotated with detailed object labels and dimensional data, enabling physical AI model training to support a client with real-time worker-safety-risk detection.

TP has been recognized globally for helping organizations move beyond fragmented data operations and reporting toward an analytics-led operating model that improves performance, governance, and AI outcomes. The 2026 Data Breakthrough Awards named TP’s data analytics services Overall Data Analytics Platform of the Year, citing measurable business results, including:

• Up to 31% improvement in customer experience quality scores
• Up to 30% lift in sales conversions
• Up to 20% improvement in resource forecasting accuracy
• Up to 15% gains in workforce efficiency

Beyond technology delivery, TP also places strong emphasis on preparing its own workforce for an AI-led operating environment. Across APAC, TP continues to invest in AI upskilling programs that equip employees with capabilities in model evaluation, synthetic data, human-in-the-loop and human-on-the-loop orchestration and AI governance. By combining advanced AI systems with locally trained human expertise, TP enables enterprises to scale AI responsibly across diverse Asian markets, ensuring that innovation remains grounded in cultural understanding, operational oversight and real-world business outcomes.

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ABOUT TP IN SINGAPORE

TP in Singapore is part of the TP Group, a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including high-value digital transformation services, collections and operations consulting. It also offers a range of specialized services such as interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread across close to 100 countries, as well as the Group’s local presence allows it to be a force of good in supporting communities, clients, and the environment.

For more information: www.tp.com.

*Assets under management as of March 31, 2026 includes approximately US$184 billion of assets with respect to SPDR® products for which State Street Global Advisors Funds Distributors, LLC (SSGA FD) acts solely as the marketing agent. SSGA FD and State Street Investment Management are affiliated.

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Held at the Indonesia Safety Driving Center (ISDC) in Serpong on May 18, 2026, the program provided participants with practical instruction in defensive driving, emergency response, professional driving ethics, and Indonesian traffic regulations. The initiative combines classroom learning with hands-on exercises conducted in a controlled training environment at one of Indonesia’s leading driving safety facilities. The program reflects Green SM’s long-term commitment to building a professional driver network while promoting safer mobility experiences and higher service standards for Indonesian communities.

Since its launch in Indonesia in December 2024, Green SM had already implemented regular internal training programs for driver partners, focusing on safe driving practices, real-world situation handling, customer service standards, and traffic law compliance. Through this partnership, Green SM aims to further strengthen and standardize its training initiatives while also contributing to broader road safety awareness across Indonesia.

As of April 2026, Green SM vehicles have traveled more than 109 million kilometers across Indonesia, contributing to the reduction of approximately 20.9 thousand tons of CO2 emisssions, equivalent to the annual carbon absorption capacity of more than 964 thousand trees. As the company continues to expand, Green SM remains focused on supporting driver capability development and service quality initiatives to support safer and more reliable mobility experiences. Safety remains one of Green SM’s core operational priorities, spanning driver training, service standards, and the overall customer journey across every ride.

Korlantas Polri, the national authority responsible for traffic management, law enforcement, and road safety education across Indonesia, is supporting the initiative as part of broader efforts to encourage safer and more disciplined driving practices nationwide.

This program marks an important first step in the collaboration between Green SM and Korlantas Polri. Both parties expect to explore additional initiatives in the future to promote responsible driving practices and contribute positively to Indonesia’s evolving transportation ecosystem.

Mr. Deny Tjia, Managing Director of Green SM Indonesia, shared: “Our driver partners represent Green SM in every journey they complete. Through this program, we aim to strengthen their practical driving skills, road safety awareness, and service professionalism, while continuing to elevate the overall customer experience across Indonesia. At Green SM, safety is not only an operational standard, but also a long-term commitment embedded in how we develop and deliver our services in Indonesia. We are honored to work with Korlantas Polri and hope this collaboration can create meaningful benefits for both our drivers and the wider community.”

Head of the Traffic Corps (Kakorlantas) of the Indonesian National Police, Inspector General Agus Suryonugroho, stated, “The training is part of an effort to promote road safety, security, order, and smooth traffic flow. This collaboration in enhancing driver capabilities is important as part of efforts to improve driver professionalism, as the driver aspect plays a crucial role. We hope this initiative can serve as a benchmark.”

Through this initiative, Green SM and Korlantas Polri aim to promote higher standards of responsibility and professionalism that benefit drivers, passengers, pedestrians, and the broader transportation ecosystem across Indonesia.

Hashtag: #GreenSM

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About GSM & Green SM

GSM (Green and Smart Mobility) is a pioneering company in electric mobility, founded by Phạm Nhật Vượng. The company is building an integrated mobility ecosystem powered by VinFast electric vehicles, intelligent technology, and a professional operating network.

The GSM ecosystem currently consists of four core companies:

• Green SM – GSM’s all-electric ride-hailing brand.
• VinDT – the professional driver training and testing company.
• VinBus – the electric bus operating company.
• Green Future – the company providing electric vehicle rental solutions.

Green SM is GSM’s global all-electric ride-hailing brand, offering high-quality transportation services using a 100% electric fleet of cars and motorbikes. Combining smart technology with a professional driver network, Green SM delivers a mobility experience that is safe, reliable, and environmentally responsible.

Green SM currently operates in Vietnam, Laos, Indonesia, and the Philippines, advancing GSM’s mission to provide safe and dependable green journeys for everyone while helping shape a more sustainable future for urban transportation worldwide.