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Jollibee Named Best in Customer Service Among Fast Food Chains in Singapore
The Straits Times study, conducted annually in partnership with global research firm Statista, is based on more than 100,000 evaluations from over 10,000 respondents across Singapore. Consumers rated companies on criteria such as accessibility, communication, and professional competence, placing Jollibee at the lead of the fast-food category.
Customer Service at the Heart of Jollibee’s Mission
Delivering consistently great service has long been integral to Jollibee’s mission to serve great-tasting food, bringing the joy of eating to everyone. Most of its stores in Singapore have an average rating of 4 stars on Google, reflecting the brand’s reputation for warm, thoughtful, and upbeat service that goes beyond the speed and efficiency typically associated with fast food. The brand is also rated at least 4 stars by customers on aggregator delivery sites for all Jollibee locations in Singapore.
“This recognition from the Straits Times is a validation of Jollibee’s DNA — that our brand is not only about great-tasting food, but also about spreading joy through consistently great customer service,” said Dennis Flores, President of Jollibee Group EMEAA. “We are grateful to our customers in Singapore for their trust and appreciation, and we remain committed to providing them with both the delicious meals they love and the service they deserve.”
Fans Continue to Choose Jollibee
The accolade comes as Jollibee continues to receive rave reviews for its iconic bestsellers such as Chickenjoy fried chicken, Jolly Spaghetti, and Chicken Sandwich, as well as new menu offerings that delight both loyal customers and first-time visitors.
Jollibee’s popularity was further underscored by a recent online poll in August 2027 by SGAG, one of Singapore’s largest social media platforms. Garnering nearly 16,000 responses, the poll saw “Jollibee chicken” voted as the top choice with 44% of the votes, ahead of other international brands.
Growth Through Franchising
Jollibee is opening its doors to franchising in the Europe, Middle East, Asia and Australia region as part of its global growth strategy. The move reflects the brand’s continued drive to expand into new international markets, bringing its signature products and joyful dining experience to more people worldwide.
Hashtag: #JollibeeGroup
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About Jollibee Group
Jollibee Foods Corporation (PSE: JFC) (the “Company”) is one of the world’s fastest-growing restaurant companies, driven by its purpose of spreading joy through superior taste. It manages and operates a portfolio which includes 19 brands (the “Jollibee Group”) with over 10,000 stores and cafés across 33 countries.
The Jollibee Group’s portfolio includes nine (9) wholly-owned brands (Jollibee, Chowking, Greenwich, Red Ribbon, Mang Inasal, Yonghe King, Hong Zhuang Yuan, Smashburger and Tim Ho Wan), five (5) franchised brands (Burger King, Panda Express, Yoshinoya, Common Man Coffee Roasters, and Tiong Bahru Bakery in the Philippines), and ownership stakes in other key brands like The Coffee Bean and Tea Leaf (80%), Compose Coffee (70%), SuperFoods Group that operates Highlands Coffee (60%), and bubble tea brand Milksha (51%). The Company also has membership interests in Tortazo, LLC, along with Chef Rick Bayless, for Tortazo in the U.S. and in Botrista, a leader in beverage technology.
The Jollibee Group’s global sustainability agenda, Joy for Tomorrow, underscores its commitment to sustainable business practices across food safety, employee welfare, community support, good governance, and environmental responsibility, among others. These focus areas are aligned with the United Nations Sustainable Development Goals (UN SDGs).
The Company has been recognized as the Philippines’ Most Admired Company by the Asian Wall Street Journal, named one of Asia’s Fab 50 Companies, and listed among Forbes’ World’s Best Employers and Top Female-Friendly Companies. The Company is also a four-time Gallup Exceptional Workplace Award recipient and featured in TIME’s World’s Best Companies and Fortune’s Southeast Asia 500 List.
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Escape to China’s Mysterious Guizhou and enjoy a cool 23°C summer retreat.
Link: Guizhou in July
In midsummer July, Malaysian travel operators and cultural tourism influencers visited Guizhou, China, a renowned summer retreat, as if stepping into another season. Known as the “Green Karst Kingdom” and a “Natural Air Conditioner,” Guizhou has a mountainous area coverage of 92.5% and an average summer temperature of just 23°C. Beyond its cool climate, Guizhou offers a hidden-gem experience where spectacular landscapes meet diverse cultures, leaving every visitor amazed.
Link: https://youtu.be/nL7ayiYqB-k?si=nfasDLnhaBIFgkqB
Spectacular Landscapes at Every Turn
From the lush peak forests of Wanfenglin to the magnificent Huangguoshu Waterfall; from the emerald waters of Xiaoqikong to the cloud-covered summit of Mount Fanjing; and to the world-record Huajiang Grand Canyon Bridge spanning a deep gorge, every landscape in Guizhou is worth a stop. A Malaysian travel influencer remarked, “Before departure, I had only heard that Guizhou was a summer retreat. After visiting, I realized the surprises go far beyond 23°C.”
Cultural Experiences Full of Surprises
Visitors can enter distinctive villages and try intangible cultural heritage crafts such as Miao embroidery and batik; gather around a long-table banquet to taste local specialties such as sour soup fish and spicy chicken; explore cool hidden landscapes within a World Natural Heritage site with children through waterfall play and paddleboarding; or venture deep into ancient caves for an underground adventure. From heritage crafts to nature exploration, Guizhou offers family-friendly experiences for everyone to enjoy.
A Spontaneous Trip Made Easy
This summer, reserve a ticket for Mysterious Guizhou, and begin your “summer escape plan.”
Explore more of Mysterious Guizhou: www.guizhoutravel.com
Hashtag: #Guizhou
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“Achievements of National Aerospace Endeavours” Thematic Exhibition Makes First Stop at Hong Kong Science Park
HKSTP Advances AI Industry with Tech Delegation at WAIC 2026
HONG KONG SAR – Media OutReach Newswire – 16 July 2026 – To celebrate the 105th anniversary of the founding of the Communist Party of China, Hong Kong Science and Technology Parks Corporation (HKSTP) today held the “Achievements of National Aerospace Endeavours” Thematic Exhibition Kick-off Ceremony cum Aerospace Experts Sharing Forum at Hong Kong Science Park, marking the opening of a seven-day roving exhibition.
At the first stop of the roving exhibition, Hong Kong Science Park will host the exhibition at the Atrium Link from today until 22 July 2026, showcasing the nation’s major achievements in aerospace development, as well as the participation and contributions of Hong Kong’s research community in aerospace technology, space robotics and deep space exploration. It aims to enhance public understanding of the nation’s development and foster a stronger sense of pride, while inspiring young people to develop an interest in innovation and technology (I&T) and aerospace.
The ceremony was officiated by Professor Sun Dong, Secretary for Innovation, Technology and Industry, together with Ms Cordelia Chung, Chairman of HKSTP, and Ms Connie Wong Wai-ching, Standing Committee Member of the National Committee of the Chinese People’s Political Consultative Conference (CPPCC), and Vice President of the Friends of Hong Kong Association, alongside other distinguished guests, witnessing a new milestone in the nation’s aerospace achievements.
Professor Sun Dong, Secretary for Innovation, Technology and Industry, said in his remarks: “The inspiring story of Dr Lai Ka-ying becoming Hong Kong’s first astronaut is a vivid example of Hong Kong’s participation in the nation’s major scientific and technological missions, and a fruitful achievement of the great practice of ‘one country, two systems.’ Hong Kong’s R&D teams have long participated in and made active contributions to the nation’s deep-space exploration missions. For example, a team from the Hong Kong University of Science and Technology independently developed the Multi-Spectral Imaging Carbon Observatory (MUSICO), Hong Kong’s first scientific payload on the national space station to monitor greenhouse gas. Recently, Dr Lai and two other astronauts completed the in-cabin assembly and testing and extravehicular installation of MUSICO, which can accurately monitor greenhouse gases across the mid- and low-latitude regions on the Earth, providing critical data for the nation’s carbon peaking and carbon neutrality strategies. As we embark on a new journey, we must leverage I&T to empower Hong Kong’s social development, enhance governance efficiency, and better integrate into and serve the nation’s development. We will also uphold the spirit of space exploration of perseverance in the face of challenges to accelerate the development of Hong Kong into an international I&T centre.”
Connecting Hong Kong’s Research Strength with National Aerospace Development
In recent years, the nation’s aerospace endeavours have continued to make breakthroughs in areas ranging from deep-space exploration and satellite technology to space science research, opening up new possibilities across multiple scientific disciplines.
Leveraging its world-class universities, outstanding research talent, internationalised innovation ecosystem, and the unique advantage of close ties with the Mainland, Hong Kong is actively contributing to the development of the nation’s aerospace technology.
The exhibition presents the development and landmark achievements of the nation’s aerospace endeavours. It also demonstrates how Hong Kong research teams apply artificial intelligence (AI), robotics, space science and engineering research to support space exploration and related technology applications. Through this exhibition, industry stakeholders and members of the public can gain a deeper understanding of the city’s research capabilities and I&T talent.
Ms Cordelia Chung, Chairman of HKSTP, said, “This year marks the beginning of the nation’s 15th Five-Year Plan, with aerospace technology identified as a key area in building the nation into a leading science and technology power. Dr Lai Ka-ying, Hong Kong’s first payload specialist, travelled into space aboard the Shenzhou-23 spacecraft, realising Hong Kong’s aerospace dream and demonstrating strong recognition of the city’s research capabilities and I&T talent. HKSTP is honoured to serve as the first stop of the ‘Achievements of National Aerospace Endeavours’ roving exhibition. Looking ahead, we will continue to bring together talent and foster interdisciplinary, cross-regional and cross-sector collaboration. By supporting frontier R&D in areas such as aerospace technology, we aim to provide a broader platform for Hong Kong’s research talent and contribute Hong Kong’s strengths to the nation’s aerospace endeavours and pursuit of greater technological self-reliance.”
Ms Connie Wong, Standing Committee Member of the National Committee for the Chinese People‘s Political Consultative Conference (CPPCC), and Vice-President of Friends of Hong Kong Association, shared in her speech: “We believe that the cultivation of young talent is indispensable to technological innovation. Based on this philosophy, Friends of Hong Kong Association co-organised the Achievements of National Aerospace Endeavours Thematic Exhibition, encouraging the next generation to pursue careers in science and innovation and to be contributors to the nation’s I&T endeavours.”
Three Experts Share Insights on Frontier Trends in Space Technology
An Aerospace Experts Sharing Forum was held alongside the kick-off ceremony. Moderated by The Honourable Mr Duncan Chiu, Legislative Council Member for the Technology & Innovation Functional Constituency, the forum brought together three aerospace and space technology experts from local universities and the InnoHK research and development platform:
- Professor SU Hui: Chair Professor of the Department of Civil and Environmental Engineering, Global STEM Professor, and Co-Director of the Institute for Space Science and Technology at The Hong Kong University of Science and Technology, and Founder of Stellerus Technology
- Professor GAO Yang: Director of the Center for Artificial Intelligence and Robotics for Space Sustainability, Co-Director of the Institute for Space Science and Technology at The Hong Kong University of Science and Technology, and Director of the Hong Kong Space Robotics and Energy Centre under InnoHK
- Professor WU Bo: Chang Xin Yu Professor of Space Science, Associate Director of the Research Centre for Deep Space Explorations at The Hong Kong Polytechnic University, and Associate Director of the InnoHK Hong Kong Centre for Space Robotics and Energy
Drawing on their respective areas of expertise, the three experts shared insights into the application of AI and robotics in space missions, key technologies involved in deep-space exploration, and the experience of Hong Kong research teams participating in national aerospace projects. They also explored space sustainability, the commercialisation of research outcomes and cross-regional collaboration, while encouraging young talent to pursue opportunities in aerospace technology.
HKSTP Leads Hong Kong Tech Firms to the World’s Largest AI Exhibition – WAIC 2026, Strengthening the AI Commercialisation Ecosystem
HKSTP has long supported the accelerated adoption of AI across industries to foster cross-sector collaboration and enhance productivity.
HKSTP, together with the Hong Kong Trade Development Council (HKTDC), Cyberport, and Hong Kong-Shenzhen Innovation and Technology Park Limited (HSITP), will lead a delegation of 18 Hong Kong tech companies to the 2026 World Artificial Intelligence Conference & High-Level Meeting on Global AI Governance (WAIC 2026). Taking place from 17 to 20 July at the Shanghai World Expo Exhibition and Convention Center, the delegation will showcase Hong Kong’s growing role as a global AI innovation hub and support the nation’s AI strategy. Six HKSTP park companies among the delegation will present solutions spanning humanoid robots, smart mobility, climate technology, AI agents, and generative AI.
Stellerus Technology Limited, founded by Professor SU Hui, leading the “MUSICO” (Multi-Spectral Imaging Carbon Observatory) project — Hong Kong’s first payload project deployed on the Tiangong Space Station — will present its latest AI-powered climate and meteorological solutions at WAIC 2026.
SUTPC Digital Technology (Hong Kong) Limited, a leading enterprise in the nation’s smart city and intelligent transport sectors, and NineRay Technology Limited, which specialises in the research, development and production of high-performance, productivity-oriented humanoid robotics, will also showcase their advanced solutions in the exhibition. By demonstrating how AI can empower business operations, urban governance and sustainable development, the Hong Kong delegation aims to promote human-AI collaboration and innovation.
“Achievements of National Aerospace Endeavours” Thematic Exhibition
Date: 16–22 July 2026
Venue: Atrium Link, Hong Kong Science Park
2026 World Artificial Intelligence Conference & High-Level Meeting on Global AI Governance (WAIC)
Date: 17–20 July 2026
Venue: Shanghai World Expo Exhibition and Convention Center, Shanghai, China
Hong Kong Pavilion: Booth E101, Hall 2
Appendix: WAIC 2026 – List of 6 HKSTP tech entities (in alphabetical order)
- JiHu GitLab Technology Limited
- KNQ Technology Limited
- NineRay Technology Limited
- Robocore Technology Limited
- Stellerus Technology Limited
- SUTPC Digital Technology (Hong Kong) Limited
Hashtag: #HKSTP
The issuer is solely responsible for the content of this announcement.
About Hong Kong Science and Technology Parks Corporation
Hong Kong Science and Technology Parks Corporation (HKSTP), established in 2001, has built a thriving innovation and technology (I&T) ecosystem in Hong Kong, supporting 13 unicorns, nurturing over 17,000 research talents, and hosting more than 2,400 technology companies from 26 countries and regions specializing in biomedicine, AI and robotics, fintech, and smart city development. HKSTP is dedicated to positioning Hong Kong as an international I&T hub.
To align with Hong Kong’s future development, HKSTP is committed to attracting and cultivating I&T talent, accelerating the commercialization of innovative outcomes, and providing comprehensive support for technology companies and professionals on their innovation journey. Its vibrant I&T ecosystem continues to grow, encompassing Hong Kong Science Park in Pak Shek Kok, InnoCentre in Kowloon Tong, and three InnoParks in Tai Po, Yuen Long, and Tseung Kwan O. These facilities drive advancements in applied technology, focusing on industries such as advanced manufacturing, micro- electronics, and biotechnology, steering Hong Kong toward new industrialization.
Hong Kong Science Park Shenzhen Branch, located in Futian, Shenzhen, leverages the strategic advantage of “support of the Motherland, connecting to the world.” It serves as a bridge for “bringing in and going global,” actively fostering cross-border I&T collaboration. The Shenzhen Branch supports global technology companies and professionals by providing research and collaboration spaces, with a focus on enterprises in seven key sectors: Medtech, big data and AI, robotics, new materials, microelectronics, fintech, and sustainable development.
HKSTP is dedicated to advancing Hong Kong’s I&T development by providing research infrastructure, startup and enterprise support services, professional investment and business expertise, fostering partnership networks, and attracting top talent. These efforts drive innovation as a new engine for economic growth for Hong Kong.
More information about HKSTP is available at
www.hkstp.org.
Media OutReach
2026 Hainan Island Carnival Sends a Global Summer Invitation
With the theme “Vibrant Free Trade Port, Charming Hainan Island,” this year’s carnival will present more than 50 distinctive events across the island, blending ocean thrills, rainforest wonders, millennia-old cultural heritage, signature cuisine, and dazzling nighttime light shows.
Unlike traditional island holiday models, this year’s carnival breaks free from the spatial limits of conventional scenic spots, introducing a brand-new concept of “the whole island as a carnival.” Four featured thematic segments debut with innovative offerings: water sports, joyful performances, gourmet flavors, and trendy shopping. Catering to outdoor adventurers, cultural enthusiasts, family travelers, and food lovers alike, the carnival offers a fully tailored vacation experience—ensuring every guest discovers their own unique island delight.
During the carnival, Hainan’s entire island will come alive in synergy, with highlights unfolding everywhere. In Sanya and Lingshui, romance by the sea sets the tone, with beach music festivals and island art exhibitions bringing to life a laid-back yet passionate summer atmosphere. In Wanning and Qionghai, the spotlight is on trendy outdoor pursuits, with surfing adventures and island cycling events taking center stage one after another. In the central rainforest region, the focus is on wellness and slow living. Activities such as rainforest trekking and immersive Li and Miao cultural experiences invite visitors to escape the bustle of the city and encounter the pristine beauty of nature. In Danzhou’s Haihua Island on the western coast, the grand carnival will conclude with a spectacular mass chorus carnival, bringing the entire celebration to a resounding finale.
Meanwhile, a grand culinary carnival unfolds across Hainan, with coastal specialty markets, Southeast Asian–style food streets, and rainforest-themed dining experiences spread throughout the island’s cities and counties. Fresh seafood, authentic local snacks, and a dazzling array of Southeast Asian flavors set the stage, while a starry beachside gala dinner—rich in atmosphere—brings together ocean views, gourmet cuisine, and live music for an immersive holiday experience.
For international visitors, Hainan continues to expand its openness: citizens of 86 countries enjoy visa-free entry with a 30-day stay, while international routes at Haikou and Sanya airports are steadily increasing, making the island directly accessible from many global destinations with efficient and convenient travel. To further enhance the inbound holiday experience, this year’s carnival upgrades exclusive benefits for international visitors, offering multilingual guided tours, exclusive discounted flight & hotel packages, and special duty-free promotions—delivering a wealth of benefits across the island.
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