Media OutReach
Siam Paragon Unveils NEXTOPIA, a Global First Prototype for the World of Tomorrow
BANGKOK, THAILAND – Media OutReach Newswire – 28 November 2025 – Siam Paragon, one of the world’s most visited global landmarks, continues to hold a Top of Mind position as a premier destination that consistently delivers experiences beyond expectations. Over the past two decades, Siam Paragon has continuously pioneered new retail prototypes and shaped outstanding success stories. Its latest achievement is the launch of NEXTOPIA: The Prototype for World of Tomorrow, an unprecedented new world created through the combined capabilities of Siam Paragon and global partners, including innovation organizations, business alliances, communities, and Friends of NEXTOPIA. Open to everyone to Join us in the Making of a Better World, NEXTOPIA aims to enrich quality living and meaningful happiness in every dimension. This marks another milestone of success for Siam Piwat, the owner of the Global Destination development concept that delivers experiences beyond expectations and serves as a Game Changer which clearly demonstrates that the capabilities and creativity of Thai people are strong on global stage.
NEXTOPIA, new World-Class Attraction by Siam Paragon, is conceived under a Revolutionary Concept as a major co-creation platform to Co-creating Communities for a Better World. Spanning more than 15,000 square meters on Floors 5 and 5A, the project represents an investment of over THB 850 million.
This is a prototype city of the future that brings together industry leaders, innovators, and environmental advocates to showcase comprehensive sustainable innovations. The space invites everyone to take part in building a better urban community under the concept Join us in the Making of a Better World. Every experience at NEXTOPIA is designed to elevate everyday living with creativity, from environmentally friendly architecture, year-round sustainability-driven activities, and sustainable retail, to dining concepts that place sustainability at their core. NEXTOPIA represents a true integration of sustainability into daily life.

The NEXTOPIA Model is a prototype platform for large-scale collaboration to build a better world. It applies the Co-creation concept with visionary partners and drives practical participation through Experimental Engagement that is enjoyable and creates positive impact leading toward sustainability. The model consists of three core components:
1. Cutting-edge Infrastructure: A vital foundation formed by the Co-creation of 50 visionary organizations across diverse industries, integrating knowledge to collaboratively build a complete model city for the world of tomorrow.
2. Communities: Positive Forces for a Better World. A convergence of active environmental and sustainability advocates powered by more than 30 communities, together with Friends of NEXTOPIA, united to drive long-term impact.
3. Retailers: Defining New Global Standards. Retailers and service providers delivering value-led offerings rooted in Sustainability, Equality, and Inclusivity, comprising more than 40 brands and over 300 SMEs that play a vital role in this ecosystem.
NEXTOPIA represents a significant step in advancing Sustainability into concrete practice. Siam Piwat has consistently operated under the principles of sustainable development, integrating these principles across all dimensions of the organization — from internal management and customer-related activities to projects that continually benefit Thai society. In July 2025, Siam Paragon signed a power purchase agreement with the Metropolitan Electricity Authority under the Utility Green Tariff (UGT1) program, a green electricity service accompanied by a Renewable Energy Certificate (REC). As a result, this makes Siam Paragon as Thailand’s first retail group to source over 30% of its electricity from certified renewable energy of Siam Piwat Group.
Recently, NEXTOPIA achieved a new milestone by receiving the Fitwel Certification (2-Star level). It is officially the first Multi-Tenant Retail Building project in Thailand to earn Fitwel 2-Star Certification, reflecting a commitment to health, well-being, and creating a sustainable environment for all visitors.
NEXTOPIA drives a major Co-Creation movement, uniting leading global organizations to build a prototype city of the future.
NEXTOPIA represents a significant global collaboration, uniting leading organizations to Co-creating Communities for a Better World, with visionary partners collectively advancing sustainability across multiple dimensions. Siam Paragon and NEXTOPIA are working together with the United Nations (UN) and international organizations, including UN Global Compact Network Thailand, UN World Food Programme, UNDP BIOFIN, UNICEF, and WWF, reflecting a global collaboration taking place in Thailand with participation from countries around the world.
NEXTOPIA has been co-founded with the support of more than 50 leading organizations across diverse industries, all sharing a united mission to build a better world. These include principal partners such as B.Grimm, SCG Decor Public Company Limited (COTTO), Indorama Ventures Public Company Limited, KASIKORNBANK Public Company Limited, and The Siam Cement Public Company Limited (SCG).
The initiative further brings together a wide range of mission-driven partners committed to creating a better world, spanning multiple industries, including Atelier Ten, Bangkok Cable Co., Ltd. (BCC), NS BlueScope (Thailand), CASA TECH CO., LTD, Coway (Thailand) Co., Ltd., Siam Daikin Sales Co., Ltd., Dynasty Ceramic Public Company Limited, ENDO Lighting Corporation, EEC Engineering Network, JOURNAL CORP CO., LTD., VITTEK, Plan B Media Public Company Limited, Saint-Gobain (Thailand), SC Asset Corporation Public Company Limited, The Shell Company of Thailand Limited, Thai Obayashi, TOA Paint (Thailand) Public Company Limited, TPI Polene (Public) Co., Ltd., Urban Architect, Vanachai Group Public Company Limited, Welcraft Products Co., Ltd., and WP Energy Public Company Limited. In addition, NEXTOPIA collaborates with King Mongkut’s Institute of Technology Ladkrabang (KMITL), led by Assoc. Prof. Dr. Singh Intrachooto, Chief Sustainability Advisor, who co-creates and oversees the development of this prototype for the world of tomorrow together with the NEXTOPIA Team, a young generation of executives from Siam Piwat.
NEXTOPIA: A prototype space of sustainable innovations and future infrastructure.
NEXTOPIA brings together cutting-edge innovations for sustainable development and applies them across every dimension, from meticulously designed infrastructure to showcased technologies that maximize resource efficiency and generate usable renewable energy. This marks the first time in the global retail industry that a destination unites breakthrough innovation, creative collaboration, and sustainability in a fully integrated ecosystem that sets a new benchmark for the global retail industry.
Sustainable Innovation & Clean Energy
- The Kinetic Floor
- A kinetic energy floor that converts every step into clean electricity. Built on the idea that everyone can play a role in generating renewable energy, the system not only produces power but also visualizes energy creation in real time. Developed through a collaboration between Bangkok Cable and King Mongkut’s Institute of Technology Ladkrabang, it showcases technology and creative design as a practical model for sustainable cities of the future.
- The Clean Energy
- NEXTOPIA partners with B.Grimm to install one of Thailand’s largest solar rooftop systems, converting sunlight into clean energy that can be used directly within the project. This initiative advances accessible green power and enhances a key innovation in clean-energy management for next-generation retail environments.
Innovations for Clean Air & Climate Comfort Solutions
- Floor Radiant Cooling
- Experience natural cooling through a radiant floor system that eliminates the need for forced-air ventilation. By avoiding air blowers, it reduces the circulation of dust, allergens, and airborne pathogens, ensuring cleaner and safer air. The system is energy-efficient and environmentally friendly, developed by Casa Tech.
- The Cooling Waterfall
- A 16-meter waterfall flowing across three levels creates a massive natural cooling effect. Acting like a giant air conditioner inspired by nature, it nhances humidity and conserve energy to create a comfortable environment.
- DAS & DOAS
- Advanced air-conditioning technology by Daikin, combining the Displacement Air System (DAS) with the Dedicated Outdoor Air System (DOAS) to mirror cleanroom mechanisms. The system continuously separates and removes stale air, contaminants, and airborne pathogens, delivering purified, fresh, and comfortably cool air throughout the space.
- Healthy Building Materials and Paints
- NEXTOPIA uses TOA specialty paints that are free from mercury and lead and emit ultra-low volatile organic compounds (VOCs), ensuring exceptional indoor hygiene and compliance with global green-building standards. Additionally, TPI Polene, Vanachai Group, and Saint-Gobain supply building materials specifically engineered to reduce hazardous chemical emissions and minimize environmental impact across the project.
- Recycle Building Material
- BlueScope metal sheets are used as sustainable building materials that offer high recyclability and long-lasting structural durability. By applying recyclable, robust materials, NEXTOPIA reduces resource consumption in a measurable and meaningful way.
Beyond delivering purified air with precise temperature and quality control 365 days a year, NEXTOPIA is enriched with meaningful art, architecture, and interior design. Key highlights include The Tree of Life, a grand entrance that welcomes visitors into the prototype city of tomorrow; The Spiral, a sculptural staircase linking Floors 4, 5, and 5A, designed with a nature-inspired concept that artistically reconnects humans with the natural world, enhanced by art pieces made from upcycled materials; and The Forest Canopy and The Ocean Canopy, avant-garde interior creations made from recycled materials and ocean waste, transformed into captivating works of art. The atmosphere is further elevated with a bespoke fragrance exclusively crafted for NEXTOPIA by JOURNAL, enhancing the sensory experience throughout the space.
The Globe at NEXTOPIA: World Sustainable Reflection and Global Trend
Discover a new way of seeing the planet through The Globe: World Sustainable Reflection and Global Phenomena, a striking installation floating at the heart of NEXTOPIA. Created in collaboration with Plan B Media, this immersive centerpiece presents a new perspective of our world through real-time sustainable storytelling. Highlight Innovations Include:
- Real-Time Planetary Data: Displays live global climate conditions and natural phenomena, powered by insights and scientific data from the Geo-Informatics and Space Technology Development Agency (GISTDA) and the National Aeronautics and Space Administration (NASA).
- Eco Impact Dashboard: A dashboard visualizing environmental impact in 4 dimensions: energy use, water use, waste management, and electricity produced from every step on The Kinetic Floor, represented as a power index displayed on The Globe.
Experimental Engagement: Playful Participation That Drives Real Impact
Every step in NEXTOPIA encourages you to live sustainably in simple, enjoyable ways. Interactive attractions are thoughtfully integrated throughout the city, inviting visitors of all ages to take part in meaningful, hands-on experiences, such as:
- The Vertical Farm: A real vertical farming experience brought to life for the first time within a city-center retail destination. This attraction showcases cutting-edge Thai agricultural technology, allowing visitors to join inspiring workshops and plant their own vegetables and herbs with ease. Participants can take their harvest home or have it used in restaurants within NEXTOPIA. Co-created with Distar.
- AR Binoculars: Special augmented-reality binoculars help visitors better understand the innovative features across NEXTOPIA. By pointing the device at different spots, digital explanations appear instantly, making learning intuitive and engaging for both children and adults.
- NEXTOPIA Mascots: Meet the citizens of NEXTOPIA which are Nextsi, Tobi, and PYE. Our friendly mascots positioned throughout the space to welcome and interact with visitors, adding fun and connection to the journey.
In addition, everyone can experience NEXTOPIA anytime, anywhere through NEXTOPIA World on the ONESIAM SuperApp. Users can explore stories and information about each zone, stay updated on upcoming activities, and actively participate in Co-creating Communities for a Better World with NEXTOPIA. The platform also rewards users with exclusive benefits through Green Points, encouraging sustainable engagement in everyday life.
NEXTOPIA is driven by Communities & Friends of NEXTOPIA, united to build a better world.
NEXTOPIA is a space designed for meaningful participation, inviting everyone to engage in activities that generate positive impact for society and the planet. Through ECO-workshops, exhibitions, and thought-provoking talks featuring global sustainability leaders, NEXTOPIA fosters inspiration and collective action. The Community Room, a co-working hub in the heart of Bangkok, welcomes all to work, collaborate, and exchange ideas, serving as a year-round center for community empowerment. It stands as a catalyst for communities dedicated to improving lives and creating a better world — 365 days a year.
Everyone is invited to Join us in the Making of a Better World, raising awareness and driving action on global issues spanning social equity, environmental protection, and humanitarian causes under the concept of Global Awareness. This mission is powered by community organizations, thought leaders, and media allies who share the same values and are committed to transformative change. Partners include AUTISTIC THAI FOUNDATION, CANNS, CHALUPAS, DOTS COFFEE, FYI MARKET, IWELTY.CLUB, LOCAL ALIKE, LOOPERS, Microsoft, MIRREN, PATOM ORGANIC LIVING, PEACHES ACTIVE, PRECIOUS PLASTIC, SOAP OPERA, SOI DOG FOUNDATION, SOUL GLOW WITH MAI, SOUL 4 STREET, THAILAND GASTRONOMY NETWORK, THE PAWSE CLUB, TOCA, UNITY.BANGKOK, USEMEREPEAT, VTOPIA, WAMP.CO, WORLD FOOD PROGRAM, WWF, YAMAHA, YPS PILATES, The Church of Jesus Christ of Latter-day Saints, Carbon Institute for Sustainability, Thailand Environment Institute Foundation, Social Enterprise Thailand Association, The Royal Flora Ratchaphruek, CNN, ENVIRONMAN and many more who will join in creating meaningful initiatives For the Greater Good together.
In addition, Friends of NEXTOPIA: inspiring individuals from diverse fields and influential voices will take part in sharing knowledge, perspectives, and creative experiences. This group includes Khemupsorn Sirisukha (Little Big Green), Pattaradanai Setasuwan (Koen), Amata Chittasenee (Pearypie), Charee Boonyavinij (Uncle Ree), Jinn Sattapornsattitsuk (GROM), Pimlada Chaiyapreechawet (PEAR is hungry), Sai Scott, Intiporn Taemsukhin (Maxdicine), Warut Chanthayanont, Jiraroach Pochanavaraphan,
Dr. Saran Naraprasertkul, and many others who will collaborate to deliver inspiring talks, meaningful storytelling, and creative workshops aimed at building a better world.
NEXTOPIA Creates a Platform for Entrepreneurs with a Sustainability Mindset
Within NEXTOPIA, entrepreneurs come together to build businesses that generate positive impact for communities, society, and the country. They operate responsibly, offering products and services under the concept of Co-creating Communities for a Better World, designed for a new generation of conscious consumers who value smart choices, sustainability, and creativity that benefits both people and the planet.
Beyond commerce, NEXTOPIA also serves as a platform of opportunity, bringing together individuals from diverse backgrounds to create meaningful change. Guided by the values of Sustainability + Equality + Inclusivity, this space recognizes the potential of every person to contribute — whether by showcasing purposeful products or participating in community-driven initiatives. NEXTOPIA becomes a Life Transformation experience, where every visit delivers a sense of pride through meaningful involvement in protecting the planet and creating value for others — an experience that money simply cannot buy.
A Creative Powerhouse of Green Entrepreneurs, from Thailand to the World
Led by ECOTOPIA, a community that believes “Together, we can co-create the world better.” This space curates sustainable products and innovations from environmentally conscious entrepreneurs — from local SMEs to global brands — across 8 key categories: Upcycled, Zero-Waste, Hygienic, Beautiful, Stylish, Kids, Green, and Wellness. ECOTOPIA is a platform that empowers everyone to drive real change, helping people discover simple, everyday ways to live more sustainably. Every product embodies purpose, creativity, and the commitment of its creators. Every purchase and every act of participation becomes a meaningful contribution, benefiting you, your community, and the planet.
ECOTOPIA has been recognized among Asia’s 20 Coolest Retailers, selected by Inside Retail, a leading retail business media in Asia that highlights brands celebrated for their uniqueness, creativity, and power to inspire across the Asian region.
In addition, NEXTOPIA brings together leading sustainable brands from across industries including Doi Tung from Mae Fah Luang Foundation, Chan, MIIR, Sedar.W, Shima Park (first in Thailand), Somuti, Sudtana, and many more who are joining this future-forward movement.
NEXTOPIA also welcomes pets, opening a new world for you and your animal companions. Club Pawrents by Arak offers curated products specially designed for pets, along with professional veterinary services by Arak Animal Hospital, led by expert veterinarians providing comprehensive care. The full-service clinic will officially open on December 12, 2025. In addition, animal lovers can explore Pawtopia, a joyful haven filled with quality brands and adorable products, offering an exciting shopping experience for every pet parent.
A New Standard of Sustainable Dining & Café Experiences
NEXTOPIA curates restaurants and cafés built on the principles of Sustainability, where every brand operates responsibly — reducing waste, minimizing food loss, and managing food waste properly with a commitment toward Zero Waste to Landfill. The spaces are powered by clean energy from WP Energy, while menus highlight fresh, healthy ingredients sourced from local farmers, celebrating flavors that are both delicious and responsible. Every dish is crafted with taste and purpose, allowing guests to enjoy memorable dining while contributing to a better world. Discover world-renowned and Thai favorites including L’antica Pizzeria Da Michele and Gordon Ramsay Street Burger, each opening their first location in Thailand at NEXTOPIA Siam Paragon. Other highlights include %Arabica, A Keen House, City Fresh, Crafter by Hobs, Dean & Deluca, Distar Fresh, Fallabella, Fatbro, FIKKA, Gelateria Kitokki, GROW by getfresh, Gong Cha, Henry Fry, Hopsy. Story, Kyo Roll En, Nicolo, Piche, Shabu Baru, Shersanctuary Teabar, Small Table, Ta Lay Jai, Kai Yang Suea Yai, Tiew Copper Craft, Sapparos, and more. NEXTOPIA also welcomes socially impactful concepts such as Dots Coffee, a café employing visually-impaired baristas, and SC All-Day Morning Café, a breakfast-inspired experience served all day long.
At the heart of NEXTOPIA stands The Spiral, a striking staircase leading to the 4th floor where EATELIER, a new era of Dining Entertainment, unfolds. This innovative destination blends culinary art with music, fashion, and culture, revolutionizing the way people dine and unwind. Designed as Bangkok’s first “Eat–Drink–Chill Hub,” it introduces an immersive experience never before seen in the city. Rooted in the concept of “Curation & Co-Creation,” EATELIER brings together Michelin-starred chefs, artists, performers, and entertainment icons from Thailand and around the world to co-create exclusive culinary journeys. The experience is elevated further with Live Bands & DJs, energizing the space with vibrant, day-to-night atmosphere filled with flavor, creativity, and excitement.
The launch of NEXTOPIA marks a pivotal milestone as Siam Paragon enters a new decade, completing the most significant renovation in its 20-year history. This transformation introduces world-class attraction that elevate the global retail destination to the next era. Among the highlights is MELAND, one of the world’s most advanced indoor theme parks and the first global flagship outside China, opening on Level 5. Additionally, EATELIER, a groundbreaking Dining Entertainment destination on Level 4, emerges as the newest hangout hub in the heart of Siam.
NEXTOPIA, Prototype for The World of Tomorrow, stands as a global destination that creates meaningful value for every visit, for individuals, communities, and the planet. It is set to become a powerful magnet that draws people from every corner of the world. Siam Paragon continues its unwavering commitment to delivering experiences beyond expectations, consistently introducing groundbreaking phenomena that redefine the industry. This reinforces its position as a Revolutionary Retail Development, a true game-changer in global retail real estate, and secures its place as the number-one global destination in the hearts of Thai consumers and international travelers alike.
Hashtag: #NEXTOPIA #PROTOTYPEWORLDOFTOMORROW #SIAMPIWAT #SIAMPARAGON #ECOTAINMENT #YEARENDCELEBRATION #20YEARSIAMPARAGON #PROTOTYPECITYOFTOMORROW #COCREATEFORABETTERWORLD #SUSTAINABILITY #RETAILSUSTAINABILITY #WORLDOFTOMORROW #BANGKOK #CHRISTMASINBANGKOK #BANGKOKHAPPENING
The issuer is solely responsible for the content of this announcement.
About NEXTOPIA
NEXTOPIA, new World-Class Attraction by Siam Paragon, is conceived under a Revolutionary Concept as a major co-creation platform to Co-creating Communities for a Better World. Spanning more than 15,000 square meters on Floors 5 and 5A, the project represents an investment of over THB 850 million.
This is a prototype city of the future that brings together industry leaders, innovators, and environmental advocates to showcase comprehensive sustainable innovations. The space invites everyone to take part in building a better urban community under the concept Join us in the Making of a Better World. Every experience at NEXTOPIA is designed to elevate everyday living with creativity, from environmentally friendly architecture, year-round sustainability-driven activities, and sustainable retail, to dining concepts that place sustainability at their core. NEXTOPIA represents a true integration of sustainability into daily life.
Media OutReach
Knowledge Exchange 2026 – Artistic Intelligence: Shaping Human Achievement
When AI Meets Artistic Intelligence — Cross-City, Cross-Disciplinary Creative Education in Action
HONG KONG SAR – Media OutReach Newswire – 15 May 2026 – As artificial intelligence (AI) sweeps across the globe, how should humanity redefine the core competencies needed to shape the future? Funded by The Hong Kong Jockey Club Charities Trust and organised by AFTEC, Knowledge Exchange 2026—Artistic Intelligence: Shaping Human Achievement opens today for two days at Hong Kong’s newest cultural landmark—the East Kowloon Cultural Centre—marking the venue’s first major international arts education event. As a flagship annual initiative of the AFTEC Jockey Club Creative Futures Project, the forum has attracted nearly 260 educators, artists and stakeholders to explore how creative teaching and learning can inspire learning, spark creativity and nurture talent, laying the foundation for a better future.
Bringing Together Education and Cultural Leaders to Build a Cross-Disciplinary Creative Network
The opening ceremony was officiated by Ms Winnie Yip, Head of Charities (Culture & Sports Cluster; Community Engagement), The Hong Kong Jockey Club.
In her opening speech, Ms Winnie Yip, Head of Charities (Culture & Sports Cluster; Community Engagement), The Hong Kong Jockey Club, said: “The Club has been supporting the AFTEC Jockey Club Creative Futures Project since 2021. The results have been truly encouraging. The programme has strengthened participating students’ understanding of and care for others, while deepening their interest in arts and interdisciplinary learning. With the second phase now underway, we look forward to further supporting the growth and transformation of students and teachers.”
The opening ceremony also featured Prelude in Light, Sound & Video, a multimedia work created by students of the School of Theatre and Entertainment Arts at The Hong Kong Academy for Performing Arts (HKAPA), setting the stage for the forum and showcasing the creative potential of the younger generation.
Ms Lynn Yau, Chief Executive Officer of AFTEC and Project Director of the AFTEC Jockey Club Creative Futures Project, said: “In an era dominated by artificial intelligence, we need to redefine the unique value of humanity more than ever. AFTEC has always been committed to training teachers and creative practitioners, nurturing the ‘5Cs’ core competencies—Creativity, Critical Thinking, Communication, Collaboration, and Contribution—through systematic teaching strategies. By integrating creative learning into school curricula, we nurture a new generation equipped with resilience and problem-solving skills, while actively building a cross-disciplinary learning network. We are deeply grateful for the vision and support of The Hong Kong Jockey Club Charities Trust and the participation of our partners from various sectors, allowing us to collaboratively shape human achievement through Artistic Intelligence and mould the future with creativity.”
Redefining AI — Nurturing Irreplaceable “first-class humans”
The highlight of the forum’s first day was the first cross-city dialogue, a keynote entitled Creative Cities, Creative Mindsets: Bath, Hong Kong, New Delhi. Ms Kate Cross MBE, Director of The Egg at Theatre Royal Bath, United Kingdom; Ms Jigyasa Labroo, CEO and Co-founder of Slam Out Loud, New Delhi, India; Professor Anna CY Chan, Director of The Hong Kong Academy for Performing Arts; and Ms Lynn Yau, Chief Executive Officer of AFTEC, delivered the keynote together. The four creative visionaries highlighted that Artistic Intelligence is an indispensable competency for humanity in the age of AI, and shared how global frameworks can be adapted to local practice across the three cities’ distinctive educational and cultural ecosystems to cultivate young people’s imagination, empathy and meaning-making — core competencies for navigating an ever-changing future.
Ms Kate Cross introduced the School Without Walls programme, a groundbreaking initiative that immerses students in cultural venues for seven weeks, significantly enhancing their writing, emotional expression, and self-directed learning abilities. Ms Jigyasa Labroo shared Slam Out Loud’s work, which, through over 100 hours of arts-based social-emotional learning (SEL) curriculum, has successfully boosted the confidence, curiosity, and emotional regulation of 700,000 children across two Indian states. Professor Anna CY Chan, from the macro perspective of higher education and talent cultivation, emphasised the bridging role of Artistic Intelligence between professional arts training and primary/secondary creative education. Ms Lynn Yau showcased how the AFTEC Jockey Club Creative Futures Project transforms artists into “Teaching Artists,” shifting schools’ vision from “Arts Provisioned” towards being “Arts Empowered,” enabling Hong Kong students to demonstrate stronger vitality in cross-disciplinary learning.
The session also featured internationally acclaimed arts educator Professor Anne Bamford OBE, FCGI, Director of the International Research Agency; Professor Anne Mette Hjort, Director of The Research Centre for Creative Arts and Public Value, The Education University of Hong Kong; Mr Victor Kwok, Deputy Research Director of Our Hong Kong Foundation and Committee Member of the All-China Youth Federation; and Ms Heidi Lee, Executive Director of Hong Kong Ballet, as respondents. They offered diverse perspectives from policy research, cultural promotion and professional development, exploring how the arts and creativity can nurture outstanding talent of the future through structured and sustainable educational approaches in Hong Kong.
Collaborative Workshops—From Theory to Practice
The forum also featured collaborative workshops, where participants experienced first-hand how educational visions can be translated into practical teaching plans in an interactive setting.
In today’s (15 May) sessions, Creative Classroom LIVE!, led by teaching teams from Tin Shui Wai Methodist Primary School and Tuen Mun Government Primary School, brought authentic teaching plans to life in the theatre, allowing participants to experience the transformative power of creativity in local schools’ setting. Professor Anne Bamford OBE, FCGI, Director of the International Research Agency, facilitated the session The How Factor Lab: Designing Arts-rich Learning that Lasts?, discussing how the arts can be incorporated into education through sustainable policy and teaching strategies to establish a long-term and stable creative ecosystem in schools and communities.
Day Two Highlights — The Many Dimensions of Artistic Intelligence
On the second day of the forum (16 May), discussions will build upon the first day’s highlights and continue to delve deeper into the theme of Artistic Intelligence. In the keynote The Real AI: Artistic Intelligence and the Future of Human Potential, Professor Anne Bamford OBE, FCGI, Director of the International Research Agency, will discuss how the integrated development of personal cognitive, creative, social and digital capabilities can unlock human potential and shape a new generation equipped with innovation and adaptability, calling on education systems, cultural institutions and communities to collaborate in ensuring that young people maintain their unique edge in the age of AI.
Two collaborative workshops will also take place. School Without Walls: Changing Sites of Learning, led by Ms Kate Cross MBE, Director of The Egg at Theatre Royal Bath, United Kingdom, will demonstrate how learning spaces can be extended beyond school campuses to curate meaningful and personalised arts education experiences through the School Without Walls programme. What if We All Had a Voice? The Possibilities of the Arts in Social-Emotional Learning, led by Ms Jigyasa Labroo, CEO and Co-founder of Slam Out Loud, New Delhi, India, will share how locally rooted curriculum resources that address social issues can be developed to empower children to use creativity to tackle life and societal challenges and to weave their dreams.
Mutual Growth—Frontline Teachers and Artists Share Their Journeys and Learning
The forum also invited schools and creative practitioners from the AFTEC Jockey Club Creative Futures Project to share their practical experiences. In the panel discussion From Traditional to Creative Teaching, Vice Principal Kiley Tse of Ho Lap Primary School (Sponsored by Sik Sik Yuen), Ms Katherine Ip of Hong Kong and Macau Lutheran Church Primary School, and Ms Jourdan Wong of Cheung Sha Wan Catholic Primary School will share insights and explore the far-reaching impact of creative teaching and learning on teachers’ personal growth, students, the learning environment, and the overall creative learning culture of schools.
Another panel discussion, From Introspective Artists to Communicative Teaching Artists, features creative practitioners Ms Grace Cheng; Mr Reds Cheung of Laichankee; Ms Cally Yip of Passoverdance; and Ms Priscilla Lai, Lead Creative Practitioner of the AFTEC Jockey Club Creative Futures Project. Their sharing proves that the Project’s collaborative model not only benefits schools—teachers’ and creative practitioners’ artistic practices are also nourished through the teaching process, fostering mutual growth and grooming the community of practice of teaching artists in Hong Kong.
Creative Learning Arts Awards — Celebrating Local Education Transformation
To showcase the Project’s impact over the years, the forum will host the Creative Learning Arts Awards ceremony, recognising outstanding schools, teachers and creative practitioners, and celebrating the remarkable progress of the local education community in advancing creative thinking and whole-person development.
For more information, please visit:
AFTEC Jockey Club Creative Futures Project: https://creativefutures.aftec.hk/home-en/
Knowledge Exchange 2026—Artistic Intelligence: Shaping Human Achievement: https://creativefutures.aftec.hk/knowledge-exchange/ke2026/
Hashtag: #AFTEC
The issuer is solely responsible for the content of this announcement.
About AFTEC Jockey Club Creative Futures Project
Funded by The Hong Kong Jockey Club Charities Trust, the AFTEC Jockey Club Creative Futures Project is a multi-level creative learning scheme designed to provide a much-needed system-led approach to creative thinking in educational institutions from tertiary to primary.
Based on a successful pilot (2021 – 2024), the key focus in this expanded version is in training teachers and creative practitioners.
With practical strategies for professionals to teach across the curriculum based on the 5C’s—Creativity, Critical Thinking, Communication, Collaboration, and Contribution— creative practitioners join teachers for in-school classes to co-design and co-create lesson plans for use in classroom throughout the year.
About AFTEC
Advancing creative learning and arts education in Hong Kong
Creativity allows us to recognise potential within ourselves and the world around us. It promotes problem-solving, nurtures relationships, cultivates resilience, and can transform lives in countless ways. At AFTEC, we work with students, educators, and creative practitioners to plant the seeds of creativity in our community.
As a proudly homegrown Hong Kong organisation, we nurture the city’s greatest natural resource — its people. Through co-designed, collaborative, and inclusive bilingual education programmes, we create supportive environments where young minds are free to explore, express, and flourish. We spark imagination, build confidence, and foster a sense of growth and belonging together.
Website: www.aftec.hk
Media OutReach
Come to Beijing Chaoyang for an Adventurous Encounter with Trendy Toys and Intangible Cultural Heritage
This is not a traditional exhibition, but an urban carnival that seamlessly blends popular IPs, intangible cultural heritage (ICH) crafts, immersive performances, and top-tier cultural and creative products from across China. The fair brings together high-quality creative cultural products, time-honored ICH brands, and trendy toy labels. Covering a total area of approximately 66,000 square meters, it features both indoor and outdoor zones. Centered around two main themes — “New Oriental Aesthetics” and “The Rise of Guochao (Chinese trendy culture)” — the event showcases over 10,000 creative products.
In the “Rise of Guochao” zone, leading Chinese trendy toy brands present immersive installations. 52TOYS brings the “Panda Roll Playful Panda Forest,” where dozens of lifelike, giant panda sculptures are scattered among the trees, creating perfect photo opportunities. Pop Mart hosts a special exhibition celebrating the 20th anniversary of its hit IP “MOLLY,” featuring a giant castle inflatable and vending machines for blind boxes. Also making its offline debut as a themed zone, “The Emoji Clinic,” the globally recognized emoji brand launches several exclusive items not yet available in stores.
The ICH section is equally impressive. Ten nationally recognized master artisans showcase their representative works at the “Oriental Showcase,” presenting ten traditional crafts, including filigree inlay, Hepu horn carving, polished lacquerware, Longquan celadon, and Shui ethnic group’s horsetail embroidery. Traditional ICH techniques are creatively combined with trendy toy designs — Peking silk figurines, cloisonné, and Beijing embroidery are integrated into modern doll clothing and accessories, giving birth to a unique Oriental trend aesthetic. Additionally, over 40 other ICH items — such as jade carving, cloisonné, Beijing embroidery, Miao embroidery, and carved lacquer — allow visitors to observe master artisans at work up close and participate in hands-on activities like seal carving, tie-dyeing, and clay sculpting.
Throughout the event, five major venues in Chaoyang Park will host over 100 performances, spanning street dance, traditional Chinese music, symphony, opera, and parades. The Shell Theater will present an ACG symphony concert and a symphony of Hong Kong film golden melodies. At the East Square of Chaoyang Planning Art Museum, the “New Oriental Aesthetics” pop-up stage will feature continuous performances of Jingxi Taiping Drum dance and classical umbrella dance. The East Square of Weibo IN will focus on trendy crossover acts, with breakdance battles and jazz quartets taking turns on stage.
And when night falls, even more intriguing adventures begin. A mecha parade weaves through the crowds — you might brush past Black Myth: Wukong and a troupe of mascots. On the Fangzhou Lake, lantern-lit flower boats set sail, their slow journey accompanied by ancient music and shimmering water, creating a moving Oriental painting. From daytime blind-box surprises to nighttime lantern-lit garden strolls, the park offers unexpected delights at every turn.
No tickets are required — just a sense of curiosity. Bring your camera, gather your friends, come to Beijing Chaoyang Park, become a “power player,” and join this immersive carnival of trendy toys and intangible cultural heritage.
Hashtag: #Chaoyang
The issuer is solely responsible for the content of this announcement.
Media OutReach
Customer Service Excellence Award 2025 Concluded Successfully MTR Crowned Grand Champion Among Over 100 Winners
Held under the theme “High Tech, High Touch – AI Empowers a New Era in Customer Service”, the event attracted more than 450 guests. The Honourable Algernon Yau, JP, Secretary for Commerce and Economic Development, graced the occasion as the Guest of Honour. The award presentation ceremony was also privileged to have The Hon Shiu Ka Fai, BBS, JP, Member of the National Committee of the CPPCC and Member of the Legislative Council; The Hon Perry Yiu, MH, JP, Member of the Legislative Council; together with representatives of professional associations who served as award presenters. Members of the award judging panels and customer service industry leaders also joined the celebration to recognize the outstanding achievements of the award winners.
Hon Algernon Yau: Government Injected HK$200 Million into BUD Fund to Support AI-driven Digital Transformation
In his opening address, The Honourable Algernon Yau, JP, noted that artificial intelligence was driving customer service into a new era, shifting from human-led operations to a model that integrates data analytics and intelligent systems. Mr Yau stressed that as technology advances, human warmth becomes increasingly precious. He emphasized that true excellence in customer service is built on a customer-centric foundation, requiring service professionals to integrate technology with empathy, sincere communication and personalized attention to achieve a balance of efficiency and human warmth.
“2026 marks the start of the planning and layout for the nation’s 15th Five-Year Plan, which prioritizes high-quality development, innovation-driven growth and the deep integration of the digital economy. Hong Kong is proactively aligning itself with the country’s development strategy, contributing its unique strengths to meet national needs. The services sector, in particular, must upgrade and transform. To help, the Hong Kong SAR Government has put HK$200 million into the Dedicated Fund on Branding, Upgrading and Domestic Sales (BUD Fund), offering targeted support for AI adoption and helping businesses transform digitally.” Mr Yau stated.
Derek Choi: 40% Surge in Applications Reflected High Competitiveness and Recognition of the Awards
Mr Derek Choi, Chairman of HKACE, said “the Customer Service Excellence Award 2025 received 220 applications – a significant 40% increase from the previous year – reflecting the industry’s growing emphasis on service quality. A total of 102 awards were presented, making the competition exceptionally fierce.”
“Participants had to be nominated by the member companies and submit a written proposal in the first round to be shortlisted among the five finalists for a panel interview,” Mr Choi explained. “An independent judging panel, composed of industry elites and academics, then determined the gold, silver, bronze, and merit award winners. This rigorous assessment process upheld the award programme’s standing.” Mr Choi also extended his heartfelt gratitude to all judging panel members, noting that their selfless dedication and strong support had contributed significantly to the credibility of the awards programme.

Customer Service Excellence Award 2025 Winners Unveiled: MTR Crowned Grand Champion
The Customer Service Excellence Award 2025 featured three main categories – Individual Awards, Team Awards and Programme Awards – alongside the Grand Award. MTR Corporation scooped a total of 15 awards, standing out among a strong field of competitors to be named Grand Champion. HKT Limited and The Hong Kong Jockey Club also secured the 1st Runner-up and 2nd Runner-up of the Grand Award respectively.
Other gold award winners included AIA International Limited, BMW (Hong Kong) Limited, Bank of China (Hong Kong) Limited, Cathay Pacific Airways, CLP Power Hong Kong Limited, Hong Kong Fire Services Department, Hongkong Post, and Industrial and Commercial Bank of China (Asia) Limited.
Appendix 1: List of Winners of the HKACE Customer Service Excellent Award 2025
| Grand Award | ||
| Champion | MTR Corporation | |
| 1st Runner-up | HKT Limited | |
| 2nd Runner-up | The Hong Kong Jockey Club | |
| Individual Award – Contact Centre Service Award | ||
| Gold | Bank of China (Hong Kong) Limited | Tse Mei Yee, Shirley |
| Silver | HKT Limited | Li Miu Hei, Annie |
| Bronze | AIA International Limited | Luk Kwong Lam |
| Merit | HKT Limited | Yeung Shuk Yi, Joe |
| Merit | The Kowloon Motor Bus Co. (1933) Ltd. | Wan Ka Hing, Tingo |
| Individual Award – Counter Service Award | ||
| Gold | BMW Concessionaires (HK)Ltd | Lai Ka Yui, Brian |
| Silver | CLP Power Hong Kong Limited | Lau Tik Fung, Oscar |
| Bronze | Bank of China (Hong Kong) Limited | Ng Ka Ling, Aimee |
| Merit | China Mobile Hong Kong Company Limited | Yeung Fong Chun, Frank |
| Merit | Sino Group – Citywalk 2 Management Company Limited | |
| Individual Award – Field & Special Service Award | ||
| Gold | Hongkong Post | Hung Tsz Yin |
| Silver | Ngong Ping 360 Limited | Yip Ka Man, Carmen |
| Bronze | Shell Hong Kong Limited | Xia Min |
| Merit | Bank of China (Hong Kong) Limited | Luk Ka Chun, Paul |
| Merit | Cathay | Ardis Yeung |
| Individual Award – Frontline Service Award | ||
| Gold | Industrial and Commercial Bank of China (Asia) Limited | Kwan Shing Yan, Kelvin |
| Silver | Goodwell Property Management Limited | Wong Pui Ching, Rebecca |
| Bronze | MTR Corporation | Law Pak Hin, Hinson |
| Merit | The Hong Kong Jockey Club | Cheung Tsz Ching |
| Merit | Aviation Security Company Limited | Cheng Bing Lam |
| Individual Award – Internal Support Service Award | ||
| Gold | HKT Limited | Zheng Minsui |
| Silver | BOC Group Life Assurance Co. Ltd. | Ma Wing Sze, Sissy |
| Bronze | Cathay | Bianca Tang |
| Merit | AIA International Limited | Lyu Chen Yu |
| Merit | Airport Authority Hong Kong | Agnes Wong |
| Individual Award – Customer Service Training Award | ||
| Gold | HKT Limited | Law Kar Yan, Kannis |
| Silver | The Hong Kong Jockey Club | Brian Leung |
| Bronze | Cathay | Jennifer Lui |
| Merit | MTR Corporation | Chiu Tsz Ho, Ivan |
| Merit | H Properties Management (HK) Co. Ltd. | Yip Ching Ching, Janee |
| Individual Award – Customer Service Supervisor / Team Manager | ||
| Gold | Cathay | Michelle To |
| Silver | The Hong Kong Jockey Club | Miriam Hang |
| Bronze | MTR Corporation | Matthew Cheung |
| Merit | Ocean Park Corporation | Li Chi Kit, Henry |
| Merit | HKT Limited | Wong Lai Man, Ulysses |
| Individual Award – Top 5 Young Stars of the Year | ||
| Cathay | Tedd Wong | |
| The Hong Kong and China Gas Co. Ltd. | Sham Fung Wa | |
| Hong Kong Tourism Board | Michelle Tam | |
| CLP Power Hong Kong Limited | Ng Oi Mei, Amy | |
| Ngong Ping 360 Limited | Yau Cheuk Ting, Anna | |
| Team Award – Contact Centre Service Award | ||
| Gold | Bank of China (Hong Kong) Limited | Digital Hub |
| Silver | China Mobile Hong Kong Company Limited | Customer Contact Centre |
| Bronze | MTR Corporation | High Speed Rail Service Hotline |
| Merit | Cathay | Virtual Relationship Manager |
| Merit | HKT Limited | 1O1O Outbound Contact Centre |
| Team Award – Counter Service Award | ||
| Gold | CLP Power Hong Kong Limited | Smart Energy@Tai Po |
| Silver | Bank of Communications (Hong Kong) Limited | Tai Po Branch |
| Bronze | The Hong Kong Jockey Club | Kowloon Bay, Telford Off-Course Betting Branch |
| Merit | MTR Corporation | ELEMENTS Concierge Service |
| Merit | Airport Authority Hong Kong | Customer Service Team & Terminal Duty Team |
| Team Award – Field & Special Service Award | ||||||||
| Gold | Cathay | HKIA Rescue Team | ||||||
| Silver | The Kowloon Motor Bus Co. (1933) Ltd. | KMB Field Operations Support Team | ||||||
| Bronze | CLP Power Hong Kong Limited | CLP Green Studio Multi-Purpose Vehicle | ||||||
| Merit | Ngong Ping 360 Limited | Attractions & Entertainment Team | ||||||
| Merit | Airport Authority Hong Kong | Service Team of Airport Home Baggage Check-in | ||||||
| Team Award – Frontline Service Award | ||||||||
| Gold | Cathay | Cabin Crew Team | ||||||
| Silver | The Hong Kong Jockey Club | Tuen Mun Town Plaza Off-Course Betting Branch | ||||||
| Bronze | HKT Limited | “Here to Serve” Team | ||||||
| Merit | MTR Corporation | East Rail Line Interfacing Team | ||||||
| Merit | Airport Authority Hong Kong | HKIA VIP Lounge and Government VIP Lounge Team | ||||||
| Team Award – Internal Support Service Award | ||||||||
| Gold | AIA International Limited | Premier Agency Enquiry Team | ||||||
| Silver | MTR Corporation | Operations Data Studio | ||||||
| Bronze | HKT Limited | Operations Transformation Team | ||||||
| Merit | AXA China Region Insurance Company Limited | Customer Strategy and Insights Team | ||||||
| Merit | The Hong Kong Jockey Club | Retail – Racecourse Work Group | ||||||
| Team Award – Customer Service Training Award | ||||||||
| Gold | HKT Limited | Consumer Business Group Training Team | ||||||
| Silver | AIA International Limited | Service Training and Knowledge Team | ||||||
| Bronze | MTR Corporation | MTR Learning & Training | ||||||
| Merit | Hong Kong Tourism Board | Visitor Services and Human Resources | ||||||
| Merit | ABC Pathways School | Training & Development | ||||||
| Programme Award – Customer Retention Award | ||||||||
| Gold | MTR Corporation | Elderly Care Programme | ||||||
| Silver | CLP Power Hong Kong Limited | Power Connect | ||||||
| Bronze | HKT Limited | HKT Commercial SME Customer Retention Programme | ||||||
| Merit | The Hong Kong Jockey Club | Experience Diversity, Connect with CARE | ||||||
| Merit | Cathay | Cathay Million Miles Programme | ||||||
| Programme Award – Digital Transformation Award | ||||||||
| Gold | MTR Corporation | MTR Smart Mobility: Digital Transformation for Travel Concession Schemes | ||||||
| Silver | CLP Power Hong Kong Limited | Digital Transformation for Hong Kong ‘s Largest Residential Peak Demand Management | ||||||
| Bronze | Airport Authority Hong Kong | Smart Passenger Security Screening System at Hong Kong International Airport | ||||||
| Merit | China Mobile Hong Kong Company Limited | AI+Service | ||||||
| Merit | Ngong Ping 360 Limited | “Delight Guests Always” – NP360 AI Assistant | ||||||
| Programme Award – Outstanding Customer Service Award | ||||||||
| Gold | MTR Corporation | Kai Tak and Sung Wong Toi Stations Customer Experience Enhancement | ||||||
| Silver | Hong Kong Fire Services Department | “Old Friends” Home Visit Scheme | ||||||
| Bronze | Ngong Ping 360 Limited | Shining You Customer Service Program- Creating Muslim Friendly Attractions in Hong Kong | ||||||
| Merit | CLP Power Hong Kong Limited | CLP Community Watch & Care Service Pilot Programme | ||||||
| Merit | H Properties Management (HK) Co. Ltd. | Happy DNA: Happier Places, Happier People | ||||||
| Programme Award – People Development Award | |||
| Gold | Hong Kong Fire Services Department | Greater Bay Area Joint Emergency Response and Rescue Exercise “Liancheng – 2025” | |
| Silver | Airport Authority Hong Kong | The Operation Officer
Skill-based Salary Progression Scheme |
|
| Bronze | The Hong Kong Jockey Club | Racing Towards Excellence: Retail Succession Programme | |
| Merit | MTR Corporation | Buddy Scheme for Newly Recruit Station Officer | |
| Merit | Aviation Security Company Limited | Structured Customer Service Development Programme | |
| Programme Award – Service Innovation Award | |||
| Gold | MTR Corporation | MTR Smart Mobility: Intelligent Crowd Diversion System for Kai Tak Sports Park | |
| Silver | H Properties Management (HK) Co. Ltd. | Happy Moment | |
| Bronze | BOC Group Life Assurance Co. Ltd. | 5+1 Senses @ Service Centre | |
| Merit | The Kowloon Motor Bus Co. (1933) Ltd. | Pet Bus Tour | |
| Merit | HKT Limited | Transforming Service Experience – Wise | |
| Programme Award – Employee Engagement Award | |||
| Gold | AIA International Limited | “Inside Out” | |
| Silver | The Hong Kong Jockey Club | “HAPPI-D” Programme | |
| Bronze | Ocean Park Corporation | Village Adventure | |
| Merit | MTR Corporation | Know Our Customer Programme | |
This press release is issued by Passion PR Limited on behalf of the Hong Kong Association for Customer Service Excellence.
Hashtag: #HongKongAssociationForServiceExcellence #HKACE
The issuer is solely responsible for the content of this announcement.
About Hong Kong Association for Customer Service Excellence (HKACE)
Hong Kong Association of Customer Service Excellence (HKACE), a non-profit organisation, was established in February 2000 to represent more than 300,000 customer service practitioners in Hong Kong, the number of member companies has almost 50. The 9 founding member organisations are AIA International Limited, Cathay Pacific Airways Limited, Centaline Property Agency Limited, CLP Power Hong Kong Limited, HKT Limited, Hongkong Post, Shell Hong Kong Limited, Standard Chartered Bank (Hong Kong) Limited and The Hong Kong Jockey Club. They are committed to continuously improve themselves, to promote customer service culture with passion, leveraging on members’ synergy and professional expertise.
The Association initiated a multitude of industry awards and programmes over the years, including the “Customer Service Excellence Award”, “Young Service Stars Programme”, and the “Quality Customer Service Programme”. “Service Appreciation Programme” was first launched in 2013 to foster service appreciation culture. The Association aims to facilitate the sharing of managerial experiences among member organizations, encourage innovation, and elevate the competitiveness of Hong Kong’s service sector by rewarding high levels of customer service.
About Customer Service Excellence Award
In line with the mission to promote customer service excellence among members, the HKACE introduced the Customer Service Excellence Award program in 2001 with an aim of motivating customer service staff, recognizing outstanding performers and promoting a customer service culture with member companies.
-
Feature/OPED6 years agoDavos was Different this year
-
Travel/Tourism10 years ago
Lagos Seals Western Lodge Hotel In Ikorodu
-
Showbiz3 years agoEstranged Lover Releases Videos of Empress Njamah Bathing
-
Banking8 years agoSort Codes of GTBank Branches in Nigeria
-
Economy3 years agoSubsidy Removal: CNG at N130 Per Litre Cheaper Than Petrol—IPMAN
-
Banking3 years agoSort Codes of UBA Branches in Nigeria
-
Banking3 years agoFirst Bank Announces Planned Downtime
-
Sports3 years agoHighest Paid Nigerian Footballer – How Much Do Nigerian Footballers Earn
