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Techcombank: “Change Banking, Change Lives”— A Case Study and Blueprint for Platform-Led Growth

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Modernizing banking with the Backbase Engagement Banking Platform

HANOI, VIETNAM – Media OutReach Newswire – 19 December 2024 – Backbase, the creator of the Engagement Banking Platform has released an in-depth video case study showcasing Techcombank (TCB), Vietnam’s second-largest private bank and fifth largest by asset size, and its transformation of both retail and business banking. Using Backbase’s Engagement Banking Platform, Techcombank has redefined banking by delivering personalized, humanized experiences at scale while achieving rapid growth and operational efficiency.

Key highlights include:

  • Overall Impact: Achieved consistent double-digit growth year-on-year, scaling operations to support millions of customers without increasing headcount, and driving significant efficiencies.
  • Retail Banking: Acquired over 2 million new customers digitally in 2023, with digital banking channels contributing more than 50% of total savings and investments. The app has maintained a 4.8-star rating with over 200,000 customer reviews, showcasing customer satisfaction and adoption. Weekly feature releases highlight the unparalleled speed of innovation.
  • Business Banking: Delivered an award-winning corporate banking platform, rated 4.9 stars, enabling 90% of payment transactions via mobile and reducing account opening times to just 30 minutes.

Behind the Transformation
Techcombank’s leadership emphasized the importance of selecting a platform that enables creativity and adaptability to meet constantly evolving customer needs. Backbase’s Engagement Banking Platform offered the dual advantages of scalability and freedom—freedom to integrate with existing systems, build differentiated journeys, and test innovations without being constrained by legacy limitations.

Leadership and Vision
Under the guidance of Pranav Seth, Chief Digital Officer, and Mukesh Pilania, EVP and Head of Digital Banking, Techcombank focused on delivering experiences tailored to Vietnam’s diverse customer base. Pranav shared, “We never wanted to pick a product that would limit us in terms of the creativity in meeting evolving customer needs. As much as possible, we leverage out-of-the-box capabilities we can get from the platform but every time there’s a difference needed, we have built our technical capabilities and collaboration with Backbase for our team to modify the platform to achieve exactly what we envision.”

Strategic Importance for the Banking Sector

Techcombank’s transformation sets a benchmark for modernization in retail and business banking, demonstrating how customer-centric strategies can drive both engagement, preference, and growth. For banks across Asia, this journey offers a blueprint for achieving sustainable success in a rapidly evolving industry.

Watch Techcombank’s success story video here.
Hashtag: #Backbase, #digitalbanking, #engagementbanking, #retailbanking, #omnichannelbanking, #businessbanking, #corporatebanking, #smebanking


The issuer is solely responsible for the content of this announcement.

Backbase

Backbase is on a mission to re-architect banking around the customer.

Backbase created the Backbase Engagement Banking Platform – a unified platform with the customer at the center, empowering banks to accelerate their digital transformation. From customer onboarding to servicing, loyalty, and loan origination, our single platform — open and frictionless, with ready-to-go apps — improves every aspect of the customer experience. Built from the ground up with the customer at the heart, our Engagement Banking Platform easily plugs into existing core banking systems and comes pre-integrated with the latest fintechs so financial institutions can innovate at scale.

Industry analysts Gartner, Omdia, and IDC continuously recognize Backbase’s category leadership position. Over 120 financial institutions around the world have embraced the Backbase Engagement Banking Platform. In APAC, the customers we serve include ABBANK, BDO Unibank, Bank of the Philippine Islands, China Bank, EastWest Bank, HDFC Bank, JudoBank, OCB, Techcombank, and TPBank.

Backbase is a privately funded fintech company, founded in 2003 in Amsterdam (Global HQ), with regional offices in Singapore (APAC HQ), Atlanta (Americas HQ), and operations in Australia, India, Indonesia, Malaysia, Philippines, Thailand, Vietnam, Latin America, and the UK.

Techcombank

Vietnam Technological and Commercial Joint Stock Bank (Techcombank) is one of the largest joint stock banks in Vietnam, and a leading bank in Asia, with a vision to Change Banking, Change Lives. The Bank pursues a proven customer-centric strategy in providing a broad range of retail and corporate banking solutions and services to help financially empower its customers. Techcombank has 13.4 million retail and corporate customers, which it serves through a market-leading digital banking platform and mobile app, and an extensive network of transaction service outlets at locations across Vietnam. The Bank’s ecosystem approach, co-created through partnerships in multiple key economic sectors, adds further scale and differentiation in one of the fastest growing markets in the world. Techcombank is rated A+ by FiinRatings, Ba3 by Moody’s and BB- by S&P, which is the highest among Vietnam joint stock commercial banks.

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Results of the ixCrypto Index Series Quarterly Review (2026 Q1)

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HONG KONG SAR – Media OutReach Newswire – 17 April 2026 – Today, IX Asia Indexes announced the 2026 1st quarter review of the ixCrypto Index Series. The constituent changes will be implemented on the effective date of 24th April 2026 (Friday). The results of the constituent review and exchange review are as follows:

1. Constituent Review – ixCrypto Index Series

1. 1. ixCrypto Index (“IXCI”)
The number of constituents will remain at 19 with no additions and deletions.

Additions:
No addition

Deletions:
No deletion

The free float adjusted market capitalization coverage is 84.26%* (excluding stablecoins, which represents 10.90% of the total crypto universe), while the 90-day-average volume is 77.36%*. The recapping at 40% will take effect on the effective date.

Since the last review, there has been a decrease in the crypto total market capitalization from USD3.38T to USD2.62T (-22.53%)#, and a decrease in the daily volume from USD157.69B to USD108.17B (-31.40%)#. Bitcoin remains the largest crypto in the constituent list, with its price decreased by 24.58% since the last review.

1.2. ixCrypto Portfolio Indexes

1.2.1 ixCrypto 5 Equal Weight Index (“IXEW5”) and ixCrypto 5 Square Root Index (“IXSR5”)

Additions:
No addition

Deletions:
No deletion

1.2.2 ixCrypto 10 Equal Weight Index (“IXEW10”) and ixCrypto 10 Square Root Index (“IXSR10”).

Additions:
No addition

Deletions:
No deletion

1.2.3 ixCrypto Altcoin 10 EW Index (“IXAEW10”) and ixCrypto Altcoin 10 Square Root Index (“IXASR10”).

Additions: Monero

Deletions: Chainlink

1.3. ixCrypto BTC/ETH Indexes
As of the cut-off date on 31st March 2026, the ixCrypto BTC/ETH 50/50 Index (“IX5050”) maintains a 50%/50% weighting for the ixBitcoin Index “IXBI” and ixEthereum Index “IXEI”. The ixCrypto BTC/ETH Proportional Index (“IXPI”) has a weighting of 83.12% and 16.88% for IXBI and IXEI, respectively.

At the upcoming effective date, IX5050 weightings will remain unchanged at 50%/50%. IXPI weightings will be adjusted to 84.53% and 15.47% for IXBI and IXEI, respectively, reflecting the market capitalization proportions of Bitcoin and Ethereum at the cut-off date.

1.4. ixCrypto Stablecoin Index
The number of constituents will remain at 6 (Appendix 5). Stablecoin comprises 10.90% of the total crypto universe, and ixCrypto Stablecoin Index covers 98.26% of the 90-day average market capitalization in the stablecoin universe.

Additions
No addition

Deletions
No deletion

2. Exchange Review
To ensure the fairest price objective, all indexes are calculated based on average of multiple exchanges. As a result of exchange review, 10 exchanges passed the review process, which are as follows:

  1. Binance
  2. Pionex (ADDITION)
  3. BitMart (ADDITION)
  4. MEXC
  5. LBank
  6. Bybit
  7. Gate.io2
  8. Kucoin
  9. Crypto.com Exchange
  10. Coinbase Exchange

Deletion

  1. Huobi Global
  2. OKEx

The selected 10 exchanges will be used to generate each of the fair average prices for the IX indexes’ constituents. The exchange review covers volume rankings, exchange background checks, founders’ background checks, USD/USDT/USDC/BTC pair coverage, overconcentration rules, exchange API coverage checks, and stability, among other aspects, for an exchange.

For more details about our exchange selection criteria, please email [email protected]. More information on the ixCrypto Indexes, including their constituents and constituents’ weights, is provided in the Appendices, or refer to the website https://ix-index.com/.

*Exclude stable coins and coins that trigger conflict of interest (based on conflict-of-interest rule methodology 3.9, effective on Oct 2, 2020)
#As of 31th March 2026, based on the past 90 days average
XXXX (ADDITION)Newly introduced exchanges as of 2026 Q1

Appendix 1

ixCrypto Index (“IXCI”)

Universe All crypto coins traded in at least two different exchanges around the world
Selection Criteria Cryptocurrencies ranking in the top 80% of cumulative full market capitalization (“MC”) coverage and within an acceptable range in accordance with the Volume Buffer Rule in terms of 90-day average trading volume
Number of Constituents 19 in Q1 2026
Launch Date 12th December 2018
Base Date 3rd December 2018
Base Value 1,000
Reconstitution Rule If the coverage is below 75% or any of constituents is not within an acceptable range in accordance with the Volume Buffer Rule in terms of 90-day average trading volume, IXCI will be reconstituted to bring MC coverage back and do liquidity screening.
Reconstitution and Rebalancing Frequency Quarterly and with a fast entry rule
Weighting Methodology Free float adjusted market capitalization weighted with a cap of 40%
Currency US Dollar / HK Dollar [EOD in 14 currencies]
Dissemination Every 5 seconds for 24×7

(On Bloomberg, Reuters and major information vendors)

Website https://ix-index.com/
Bloomberg Page IXCI <GO>

Appendix 2

Weightings of the Constituents of ixCrypto Index

Crypto 90-day-average- Market Cap 90-day-average-Volume Cut-off
Price
Cumulative Market Coverage Weighting (%) After 40% Cap#
1 Bitcoin $1,533,407,044,481 $43,779,443,111 $66,691.44 58.59% 40.00%
2 Ethereum $291,140,668,312 $23,907,396,435 $2,023.51 69.71% 25.84%
3 BNB $99,700,601,834 $2,038,341,597 $608.55 73.52% 8.78%
4 XRP $98,820,126,064 $3,218,693,555 $1.32 77.30% 8.59%
5 Solana $58,322,802,634 $4,336,158,111 $82.44 79.53% 5.00%
6 TRON $27,802,977,066 $657,701,996 $0.32 80.59% 3.20%
7 Dogecoin $18,028,347,533 $1,341,528,833 $0.09 81.28% 1.47%
8 Cardano $11,055,216,118 $608,106,281 $0.24 81.70% 0.93%
9 Bitcoin Cash $10,617,756,282 $424,111,900 $459.70 82.10% 0.97%
10 Hyperliquid $8,515,529,227 $338,272,606 $36.79 82.43% 1.00%
11 Monero $7,415,161,010 $124,095,526 $321.29 82.71% 0.63%
12 Chainlink $7,273,963,510 $623,444,392 $8.61 82.99% 0.65%
13 Stellar $5,965,923,096 $147,863,725 $0.17 83.22% 0.59%
14 Zcash $4,956,891,601 $450,471,925 $225.56 83.41% 0.40%
15 Litecoin $4,745,674,586 $397,678,356 $53.20 83.59% 0.43%
16 Avalanche $4,565,289,028 $327,621,719 $8.79 83.76% 0.40%
17 Sui $4,558,926,661 $688,122,173 $0.86 83.94% 0.36%
18 Hedera $4,371,988,560 $136,144,137 $0.09 84.11% 0.40%
19 Shiba Inu $3,987,578,330 $135,856,575 $0.00 84.26% 0.36%

As of 31 March 2026

# Weighting (%) after 40% Cap is adjusted according to the cut-off price, the arrangement of order may not the same as 90-day-average-Market Cap

Selection of index constituents is based on the past 90-day-average market capitalization and volume.
For the calculation methodology of the index, please refer to the “ixCrypto Index Methodology Paper” on our website

Appendix 3

Weightings of the Constituents of ixCrypto Portfolio Indexes

Index Constituent ixCrypto 5 EW Index ixCrypto 5 SR Index ixCrypto 10 EW Index ixCrypto 10 SR Index ixCrypto Altcoin 10 EW Index ixCrypto
Altcoin 10
SR Index
1 Bitcoin 20.00% 47.35% 10.00% 38.28%
2 Ethereum 20.00% 20.26% 10.00% 16.37% 10.00% 25.472%
3 BNB 20.00% 11.81% 10.00% 9.54% 10.00% 14.848%
4 XRP 20.00% 11.67% 10.00% 9.44% 10.00% 14.682%
5 Solana 20.00% 8.91% 10.00% 7.20% 10.00% 11.199%
6 TRON 10.00% 5.76% 10.00% 8.968%
7 Dogecoin 10.00% 3.91% 10.00% 6.085%
8 Cardano 10.00% 3.10% 10.00% 4.829%
9 Bitcoin Cash 10.00% 3.18% 10.00% 4.944%
10 Hyperliquid 10.00% 3.22% 10.00% 5.005%
11 Monero 10.00% 3.968%

As of 31 March 2026

Appendix 4

Weightings of the Constituents of ixCrypto BTC/ETH 50/50 Index and ixCrypto BTC/ETH Proportional Index

Crypto 90-day-average Crypto Market Cap 90-day-average Crypto Volume Index Level Weight in BTC/ETH 50/50 Weight in BTC/ETH Proportional
Bitcoin $1,533,407,044,481 $43,779,443,111 16119.86 50.00% 84.53%
Ethereum $291,140,668,312 $23,907,396,435 17402.12 50.00% 15.47%

As of 31 March 2026

Appendix 5

Weightings of the Constituents of ixCrypto Stablecoin Indexes

Crypto 90-day-average- Market Cap 90-day-average-
volume
Cut-off Price Cumulative
Market Coverage
Weighting (%) After 40% Cap
1 USDt $185,014,602,798 $90,009,449,564 $0.9991 7.07% 40.00%
2 USDC $75,247,269,332 $12,399,472,322 $0.9997 9.94% 40.00%
3 Ethena USDe $6,227,533,422 $125,083,188 $0.9991 10.18% 6.02%
4 Dai $5,364,237,297 $153,912,985 $0.9997 10.39% 5.50%
5 World Liberty Financial USD $4,432,479,244 $1,826,951,498 $0.9995 10.56% 4.48%
6 PayPal USD $3,897,616,348 $150,988,466 $0.9996 10.71% 4.00%

As of 31 March 2026

Appendix 6

ixCrypto Indexes Dissemination

Real time indexes are disseminated every 5-second interval for 24×7 since 23 June 2022. The real-time indexes are available for viewing on the IX Crypto Index official webpage and Bloomberg Page IXCI <GO>. For IXCI, IXBI and IXEI, the indexes are also available through Nasdaq Global Index Data Service (GIDS) with the tickers “IXCI”, “IXBI” and “IXEI”, with dissemination interval kept at 15-second unchanged.

The vendor tickers are shown below:

Index Name Bloomberg Ticker TradingView Ticker Reuters Ticker
Real-time Delayed
ixCrypto Index IXCI IXCI2 IXCI .IXCI
ixBitcoin Index IXCBI IXCBI2 IXBI .IXBI1
ixEthereum Index IXCEI IXCEI2 IXEI .IXEI1

For further information about ixCrypto Index and other available indexes including IX Crypto spot price index series and EOD indexes, please visit company official webpage https://ix-index.com or subscribe to LinkedIn: IX Asia Indexes

For data licensing and product, please contact us at [email protected].

For free API use on academic research or trial, please contact [email protected]



Hashtag: #ixCryptoIndex

The issuer is solely responsible for the content of this announcement.

About IX Asia Indexes and IX Asia Index Advisory Committee

IX Capital International Limited is an award-winning index and investment advisory company. The index business arm- IX Asia Indexes, providing real-time digital asset and innovative indexes, disseminated 24×7 globally and built on robust infrastructure. Since the launch of the first crypto benchmark index (“IXCI”) launched in Hong Kong in December 2018, the ixCrypto index series expand into over 40 indexes designed for exchange futures products, mark-to-market, and fund managers’ portfolio construction purposes. To ensure the professionality and impartiality of the index methodologies and operations, IX Asia Indexes has established its index advisory committee with representation from different industries, including fund management, exchanges, brokerage, financial blockchain experts, crypto service providers, etc. The committee will meet quarterly a year to discuss matters relating to the IX Asia Indexes, including to review and to comment the data sources, methodologies, and operations of IX Asia Indexes, to provide guidance to the future development of new IX Asia Indexes and to handle other issues and decisions on an as-needed basis.

IX Asia Indexes was awarded the Fintech Award (wealth investment and management) 2019 and 2021 organised by ETNet. It as well won an award for Startup of the Year and Basic Technology (Big Data) from Hong Kong Fintech Impetus Awards 2022 by Metro Broadcast and KPMG. It also won Asia Pacific Enterprise Achievement Award 2024 by Echolade. IX Asia Indexes completed its IOSCO compliance statement and obtained ISO/IEC 27001:2022 UKAS certification.

Website:

Advisory Committee:

About IX Crypto Indexes

The ixCrypto index (“IXCI”) is the first crypto index launched in Hong Kong. It was launched on 12 December 2018. It is denominated in USD with a base value of 1000 and a base date on 3 December 2018. Designed to be easy to understand while providing a good representation of the crypto market, ixCrypto index aims to cover the top 80% of the cumulative free-float adjusted market capitalization in the crypto universe and, at the same time, the crypto currencies should fall within the top liquid cryptos ranked by trading volume in the 90 days preceding the review date. The index is to be reviewed quarterly and with a fast entry rule. Real time indexes are disseminated every 5-second for 24×7 since 23 June 2022. Real time index data together with ixBitcoin Index and ixEthereum Index can be obtained from IX Asia Indexes Data Services and Bloomberg terminal on IXCI <GO>. For IXCI, IXBI and IXEI, the indexes are also available through Nasdaq Global Index Data Service (GIDS) with the tickers “IXCI”, “IXBI”, “IXEI”, with dissemination interval kept at 15-second unchanged. Wechat: 信昇亞洲指數.

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The 17th China Children’s Film Dubbing Promotion and Exhibition Event Officially Kicks Off

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BEIJING, CHINA – Media OutReach Newswire – 16 April 2026 – With light and shadow flowing to carry forward the revolutionary legacy, and children’s voices resounding to celebrate the glorious chapters of our times. On April 9, guided by the Publicity Department of the CPC Beijing Committee, the event was jointly organized by the China National Film Museum, the China Film Association and the China Children’s Film Association.

As a public welfare brand dedicated to children’s growth and education for sixteen years, the activity continues to uphold the purpose of “fostering children’s growth, inspiring their minds, enriching their lives, and promoting children’s cinema.” Centered around the theme “A Dream of Light and Shadow, Voices Create Brilliance,” it targets children aged 7 to 16 both domestically and internationally. With film dubbing at its core, the activity provides a platform for artistic immersion, ideological guidance, and practical growth through diverse forms such as film lectures, dubbing challenges, film culture summer camps, and talent showcases, guiding children to experience the charm of film art in the world of light and shadow.

The year 2026 marks the 105th anniversary of the founding of the Communist Party of China and the 90th anniversary of the victory of the Long March of the Chinese Workers’ and Peasants’ Red Army. This edition of the event has selected classic films embodying historical memories and revolutionary spirit as dubbing materials, including Sparkling Red Star, The Letter with Feathers, The Detachment of The Hui People, Young Peng Dehuai, The Volunteers: Peace at Last, and Dead to Rights. These films guide children to revisit extraordinary years through cinematic images and grasp the spirit of the times through dubbing. Additionally, classic films showcasing China’s excellent traditional culture, such as Ne Zha 2, Chang‘An, I Am What I Am, and Big Fish & Begonia, help children strengthen their cultural confidence through diverse artistic nourishment.

With voices soaring, children interpret the legends of light and shadow; with dreams setting sail, they shine with youthful splendor. From today, the registration channel for the 17th China Children’s Film Dubbing Promotion and Exhibition Event is officially open! Dubbing enthusiasts aged 7 to 16 may access details and sign up via the official mini-program “Xiao Ying Mi Ai Pei Yin” or the WeChat Official Account of the China National Film Museum.

Hashtag: #ChinaNationalFilmMuseum

The issuer is solely responsible for the content of this announcement.

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SIAM PARAGON Solidifies World-Class Success as the Global Songkran Destination

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“SIAM PARAGON SUMMERBEATS MUSIC FEST 2026” Captivates Thai and International Tourists

A Resounding Success Merging Tradition, Fashion, Music, and Lifestyle in the Heart of Bangkok

BANGKOK, THAILAND – Media OutReach Newswire – 16 April 2026 – Siam Paragon reaffirms its status as a world-class global destination and a top-of-mind landmark for both Thai and international visitors, celebrating the remarkable success of the “SIAM PARAGON SUMMERBEATS MUSIC FEST 2026.” This grand Songkran festival, held from April 10–15, 2026 at Parc Paragon and throughout the shopping center, attracted an overwhelming number of attendees from around the world. The event’s success highlights Siam Paragon’s ability to deliver extraordinary experiences that seamlessly integrate fashion, music, arts, culture, and lifestyle into one vibrant destination—solidifying its reputation as a world-class experiential hub.

This achievement was made possible through a strong collaboration between Siam Paragon, Kasikornbank Public Company Limited, alongside esteemed partners from both the public and private sectors. Together, they created a vibrant and distinctive contemporary Songkran phenomenon. One of the festival’s standout highlights was the “SUMMERBEATS FASHION SHOW” at Paragon Department Store, showcasing curated looks from Spring/Summer 2026 collections by leading brands. The runway came alive with appearances from renowned celebrities and talents from The Face Men Thailand Season 4, setting the stage for six consecutive days of electrifying performances by top artists.

Beyond fashion, “SIAM PARAGON SUMMERBEATS MUSIC FEST 2026” also gained widespread recognition as a premier urban music festival, featuring over 150 artists including Masu–Tee, DJ Crossthy, DICE, JOEY BOY, Purpeech, Enjoy–June, Khana Bierbood, DJ Chin Chinawut, KT Kratae, LE7EL, Sweezdream, Paradise Bangkok, Tilly Birds, Billy–Babe, SONS, ALTERS, Tattoo Colour, Krit–Phop, 4MIX, Shine Boys, and Pijang Kritsana.

These artists ignited the summer energy throughout the festival, supported by world-class light, sound, and color production. The festive atmosphere became a major “magnet,” drawing people in to celebrate Songkran with unparalleled excitement and creating lasting impressions.

Throughout the festival, Siam Paragon transformed its spaces into a dynamic lifestyle landmark and one of Bangkok’s must-visit check-in destinations. The creative design blended Thai craftsmanship with contemporary aesthetics, offering a diverse range of activities, entertainment, and exclusive experiences tailored to shoppers, tourists, and the new generation alike, reflecting Siam Paragon’s role as a leadership in premium lifestyle experiences.

Another significant highlight was at NEXTOPIA on the 5th and 5A Floors, under the concept “NEXTOPIA: Culture of Tomorrow.” This area showcased a new dimension of Songkran by integrating Thai culture with innovation and sustainability. Through creative workshops and the landmark Crystal Pagoda, visitors actively engaged with the Circular Economy concept. This completed the Songkran vision, balancing entertainment and inspiration with genuine environmental responsibility.

The success of “SIAM PARAGON SUMMERBEATS MUSIC FEST 2026” not only reflects Siam Paragon’s strength in creating world-class magnet events that attract global audiences, but also reinforces its leadership as the premier destination. Siam Paragon remains dedicated to driving Bangkok’s vibrancy during every major festival, delivering extraordinary experiences that remain in the memories of Thai people and tourists from across the globe.

Hashtag: #SiamParagonSummerBeats2026 #SiamParagonSongkran2026 #SiamParagonSummer2026

The issuer is solely responsible for the content of this announcement.

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