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Zoho Launches Zia LLM and Deepens AI Portfolio with Prebuilt Agents, Custom Agent Builder, MCP, and Marketplace
Homegrown, Business-Optimized Technology Addresses Needs for Developers and End Users While Enhancing Platform Capabilities
SINGAPORE – Media OutReach Newswire – 28 July 2025 – Zoho Corporation, a global technology company, announced additional investments and offerings in AI, including Zia LLM, a proprietary large language model; Zia Agents, with 25+ ready-to-deploy AI-powered agents available in Agent Marketplace; Zia Agent Studio, a no-code agent builder; and a model context protocol (MCP) server to open up Zoho’s vast library of actions to third-party agents. These capabilities and investments are designed to help organizations fully realize and maximize the value of contextual, assistive and agentic AI technology. Immediately impacting daily workflows for diverse roles and use cases, Zoho’s latest AI developments deliver operational and financial efficiencies across entire organizations.
“Zia LLM is a unique Enterprise LLM, this investment furthers Zoho’s longstanding aim to build foundational technology focused on protection of customer data, breadth and depth of capabilities, and value,” says Gibu Mathew, VP and GM of Zoho APAC. “Because Zoho’s AI initiatives are developed internally, we are able to provide customers with cutting-edge tool sets without compromising data privacy and organizational flexibility, democratizing the latest technology on a global scale. For businesses, AI needs data integration at a DNA level, the Zoho platform is built with exactly that future and vision.”
Zia LLM, Built from the Ground Up and Optimized for Business
Zoho has launched its own large language model, Zia LLM, built completely in-house by leveraging NVIDIA’s AI accelerated computing platform. Trained with Zoho product use cases in mind—ranging from structured data extraction, summarization, RAG, and code generation—Zia LLM is comprised of three models with 1.3 billion, 2.6 billion and 7 billion parameters, each separately trained and optimized for contextual applicability that benchmark competitively against comparable open source models in the market. The three models allow Zoho to always optimize the right model for the right user context, striking the proper balance between power and resource management. This focus on right-sizing the model is an ongoing development strategy for Zoho.
In addition to Zia LLM, Zoho is announcing two proprietary Automatic Speech Recognition (ASR) models for speech-to-text conversion for both English and Hindi. Optimized to perform on a low computer load without compromising on accuracy, the models benchmark up to 75% better than comparable models across standard tests. Language support for additional languages will be coming in the future.
While Zoho supports many LLM integrations for users, including ChatGPT, Llama, and DeepSeek, Zia LLM continues Zoho’s commitment to data privacy by allowing customers to keep their data on Zoho servers, leveraging the latest AI capabilities without sending their data to AI cloud providers.
Zia LLM will be deployed across Zoho’s data centers in the US, India, and Europe. The model is currently testing for internal use cases across Zoho’s broad app portfolio, and will be available for customer use in coming months.
Effective Native AI Agents Ready for Use
To enable immediate adoption of agentic technology, Zoho has developed a roster of AI agents contextually baked right into its products. These agents can be used across various business activities, handling relevant actions based on real-life organizational roles (including sales development, customer support, and account management).
Agents available today include:
- New Version of Ask Zia: The latest version of Zoho’s platform-wide conversational AI assistant, Ask Zia‘s new BI skills are tailored to data engineers, analysts, and data scientists, yet supports any user within an organization. Ask Zia is now equipped with capabilities that directly address the unique pain points faced by each persona, whether it’s building end-to-end data pipelines for engineers, analyzing data, creating reports and dashboards in an interactive conversation mode for analysts, or helping to jump start building ML models for data scientists.
- Customer Service Agent: With the ability to process incoming customer requests, understand the context behind them, and either answer them directly or triage them to a human rep, the Customer Service Agent for Zoho Desk provides an efficient yet reliable first line of assistance, paving the way for quicker responses and resolutions.
AI Agent Studio and Marketplace
First announced earlier in 2025, Zoho has further simplified the Zia Agent Studio experience to be fully prompt-based (with the option to use low-code) and include ready-made access to over 700 actions across Zoho’s products. Agents built by users can be deployed autonomously, triggered through button click or rule-based automation, or summoned within customer conversations.
At the time of deployment, an agent can also be provisioned as a digital employee. Digital Employees respect defined user access permissions, maintaining the same permissions structures already defined within the organization. Admins are able to perform behavioral audits as well as performance and impact analyses on Digital Employees, ensuring that every agent is working as effectively as possible and within clear guardrails.
Zoho Marketplace, which supplies over 2500 reliable extensions and integrations for Zoho users, now houses the Agent Marketplace, a dedicated section for AI agents that can be deployed by customers quickly. Ecosystem partners, ISVs, and individual developers will soon be able to create agents and host them on the Zia Agents Marketplace, further simplifying the adoption of agentic technology by organizations.
Some pre-built agents created with Zia Agent Studio (and available on the Zia Agent Marketplace) are:
- Revenue Growth Specialist: Uncovers opportunities for upsell and cross-sell across existing customers, recommending the best marketing approach for each customer.
- Deal Analyzer: Analyze deals and provide insights such as win probability, next best action, and follow-up suggestions.
- Candidate Screener: Intelligently identifies and ranks the most suitable candidates for a specific job opening based on role requirements, skills, experience, and other key attributes.
Zoho will continue to add more pre-built agents to the Agent Marketplace over time to cover several valuable core and utility use cases across various business functions. The full list of available agents can be found under Additional Documentation.
With over 55 applications across one ecosystem, users can build agents to meet their organization’s every need, no matter how specific. With Zia Agent Studio, Zoho users have access to the same tools as Zoho’s developers, ensuring that any agent a customer dreams of can be created with ease.
Interoperability with MCP
Zoho has adopted the model context protocol (MCP), offering its own MCP server with a rich action library across several applications, allowing any MCP client to tap into data and actions from various Zoho apps while respecting the customer’s defined permission structures.
Zoho’s MCP server has a library of actions from more than 15 Zoho applications exposed during Early Access. With Zoho Flow, third party tools are also exposed. Additional Zoho applications will be onboarded in the coming months. Furthermore, Zoho Analytics now offers support for a local MCP server.
Roadmap
In the short term, Zoho will regularly scale Zia LLM’s model sizes, starting with the first of several planned parameter increases by the end of 2025. Future planned releases include expanding the available languages used by the speech-to-text model, beginning with languages spoken primarily across Europe and India, as well as the introduction of a reasoning language model (RLM).
Additional skills will be added to Ask Zia, allowing it to act as an assistant to Finance teams and Customer Support teams, with more skills added in the future.
Support for the Agent2Agent (A2A) protocol will be implemented, allowing for Zia Agents to interact and collaborate with each other, as well as collaborate with agents on other platforms.
Additional Documentation
Zia Agent Marketplace – Full list of available agents at launch
Disclaimer
All trademarks, product names, and company names cited herein are the property of their respective owners.
Availability and Pricing
Zia LLM will be available to Zoho customers in the coming months. Zia Agents, Zia Agent Studio, Agent Marketplace, and Zoho MCP Server are being rolled out to customers who are currently on the early access waiting list. General availability for these offerings is expected towards the end of 2025. Zoho expects to study the usage patterns of these customers across use cases, industries, geographical regions, and sizes during this early access phase. A pricing structure for these offerings can be expected at the time of general availability.
Zoho Artificial Intelligence Differentiation
Zoho is committed to designing and incorporating artificial intelligence guided by the principles of customer privacy and value. Our generic AI models across contextual, assistive, and agentic AI, are not trained on consumer data and do not retain customer information. Zoho builds AI tools with usefulness in mind, striking a balance between providing AI technology that assists workers while right-sizing models that don’t require burdening consumers with additional costs.
Hashtag: #zoho
https://www.zoho.com
https://www.linkedin.com/company/zohoapac
The issuer is solely responsible for the content of this announcement.
About Zoho
With 55+ apps in nearly every major business category, Zoho Corporation is one of the world’s most prolific technology companies. Zoho is privately held and profitable with more than 18,000 employees globally with headquarters in Austin, Texas and international headquarters in Chennai, India. Zoho APAC HQ is located in Singapore. For more information, please visit:
www.zoho.com/
Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. The company owns and operates its data centers, ensuring complete oversight of customer data, privacy, and security. More than 100 million users around the world, across hundreds of thousands of companies, rely on Zoho everyday to run their businesses, including Zoho itself. For more information, please visit:
https://www.zoho.com/privacy-commitment.html
Media OutReach
VinFast honored for investor relations excellence at the Asian Excellence Awards 2026
The Asian Excellence Awards is one of Asia’s most prestigious accolades in the fields of corporate governance, ESG, and investor relations. Organized annually by Corporate Governance Asia since 2011, the awards are recognized for their rigorous evaluation standards and stringent selection criteria.
This year, VinFast received recognition in three major categories: Best Investor Relations Company, Asia’s Best CFO awarded to Ms. Nguyen Thi Lan Anh, and Best Investor Relations Professional awarded to Ms. Amandae Baey.
VinFast was the only Vietnamese company recognized at the 2026 awards. Other recipients this year were leading corporations from several key Asian markets, including Hong Kong, Mainland China, Taiwan, Thailand, Malaysia, Indonesia, and the Philippines.
In the Best Investor Relations Company category, VinFast was highly regarded for its transparency in information disclosure, its ability to maintain regular engagement with investors and analysts, and the effectiveness of its communication and outreach initiatives with financial communities.
For the Asia’s Best CFO award, the organizers recognized the critical role of corporate finance leaders in maintaining strong financial foundations, developing effective capital-raising strategies, and navigating market volatility. The award honors CFOs who demonstrate exceptional leadership in guiding their companies toward stable and sustainable growth across varying economic conditions.
Ms. Nguyen Thi Lan Anh, Chief Financial Officer of VinFast, said: “This series of recognitions at the Asian Excellence Awards 2026 is a meaningful acknowledgment of VinFast’s journey in building a global enterprise founded on advanced and sustainable governance standards. VinFast will continue to strengthen governance capabilities, enhance transparency, and foster open dialogue with stakeholders to build long-term trust in international markets.”
Ms. Nguyen Thi Lan Anh has served as Chief Financial Officer (CFO) of VinFast Auto Ltd since 2024. Having joined Vingroup in 2020, she brings extensive knowledge of the Company’s operations through her leadership experience across multiple functions, including finance, manufacturing, and supply chain management. She is a Fellow Chartered Certified Accountant (FCCA) and a Certified Practising Accountant of CPA Australia.
Ms. Amandae Baey has served as Vice President of Investor Relations at VinFast since 2024, where she leads the Company’s global investor engagement, analyst relations, and capital markets positioning. She is a CFA charterholder.
The awards highlight VinFast’s increasing integration into global capital markets and reaffirm its commitment to adopting international governance standards, enhancing disclosure quality, and strengthening engagement with shareholders and investors through a professional, proactive, and sustainable approach.
Over the past year alone, VinFast has received dozens of prestigious international awards spanning investment and finance, corporate communications, electric mobility, technology, design, and sustainability. Notable recognitions include the “Outstanding Innovation in Sustainable Electric Mobility” and “Remarkable Contribution to Energy Independence” awards at the CNN Indonesia Awards; the “Best Value Car of the Year” award at the Autocar India Awards 2026; ranking 101st in TIME magazine’s “Asia-Pacific’s Best Companies of 2025” list; and six awards at the APAC Effie Awards.
Hashtag: #VinFast #AsianExcellenceAwards #InvestorRelations
The issuer is solely responsible for the content of this announcement.
About Corporate Governance Asia
Corporate Governance Asia is Asia’s leading publication covering corporate governance, ESG (Environmental, Social and Governance), investor relations, and sustainability. Since its launch in 2002, it has become a trusted source of insights and analysis for corporate leaders, investors, regulators, and financial professionals across the region.
The Asian Excellence Awards, organized annually by Corporate Governance Asia since 2011, recognize outstanding companies and business leaders across Asia for excellence in corporate governance, ESG practices, and investor relations.
Media OutReach
Hong Kong Hosts Lions International Convention for the Third Time
Over Ten Thousand International Delegates Gather in Hong Kong Confirming City’s Status as World’s Meeting Place
HONG KONG SAR – Media OutReach Newswire – 4 July 2026 – The Hong Kong Tourism Board is proud to support the 108th Lions International Convention 2026 in Hong Kong. Having previously hosted the convention in 1992 and 2005, Hong Kong has once again been chosen by Lions Clubs International as the venue for its flagship event, attracting around 17,000 delegates from across the globe. Hong Kong has thus become one of the very few cities among more than 200 Lions member countries and regions worldwide to have secured hosting rights three times. This underscores Hong Kong’s status and appeal as the Events Capital of Asia and the World’s Meeting Place.
Hosting Same High-Profile Event for the Third Time Cements Hong Kong’s Title as Asia’s World City
HKTB Chairman Dr Peter Lam said, “HKTB is delighted to partner with the Lions Clubs International District 303 Hong Kong and Macao, China, to bring this Convention to Hong Kong for the third time. Its return affirms Hong Kong’s position as the World’s Meeting Place and a top-of-mind destination for MICE tourism. It also showcases Hong Kong’s integrated strengths in world-class MICE infrastructure, global aviation connectivity, diverse and distinctive tourism offerings, and quality hospitality services. These are the key factors in attracting international MICE events and encouraging business travellers to return time and again. We extend our warmest welcome to Lions from around the world and, together with our industry partners, have curated exclusive itineraries and experiences to encourage delegates to stay longer and discover the unique appeal that can be found only in Hong Kong.”

Lions Clubs International is one of the world’s largest service organisations, with more than 1.4 million members and around 50,000 district clubs across over 200 countries and regions. Since 1917, the organisation has supported communities worldwide through a wide range of social service and community aid initiatives.
Lions International Convention 2026 Honorary Chairman and Past International President Dr Tam Wing-kun said, “Hong Kong is an international metropolis where Eastern and Western cultures converge. With its well-developed professional services and comprehensive MICE infrastructure, Hong Kong is an ideal host for this international mega event. I am delighted that the Convention has returned to Hong Kong. This year’s edition will provide Lions from all corners of the world with a broad and diverse platform to explore the future development of international services. Delegates will also be able to experience first-hand Hong Kong’s world-class cuisine and rich cultural appeal. I am confident they will be the best ambassadors possible when they return home, telling the good stories of Hong Kong to the world.”
Lions Attempt Tai Chai World Record in Hong Kong
The 108th Lions International Convention is being held for five consecutive days from 3 to 7 July at AsiaWorld-Expo. To celebrate its return to Hong Kong and promote traditional Chinese culture, the organiser will attempt to set a world record with thousands of international Lions practising Tai Chi simultaneously. The activity aims to promote exercise for all and deepen participants’ understanding of the Sustainable Development Goals, creating a meaningful finale to the convention.
HKTB Teams Up with the Trade to Offer Unforgettable Cultural Tourism Experiences
Hashtag: #MEHK #MeetingsandExhibitionsHongKong #HongKong #MICE #Lions #LionsInternationalConvention2026
https://www.mehongkong.com/
https://www.linkedin.com/company/meetings-exhibitions-hong-kong
The issuer is solely responsible for the content of this announcement.
Media OutReach
The VinFast VF 8 and the New Priorities of EV Ownership
Just a few years ago, conversations surrounding EV buying were dominated by battery size, driving range and acceleration. Those things still matter today, but they are no longer the whole story. As EVs move into the mainstream, buyer priorities are shifting toward practical, long-term considerations, including the post-purchase experience, charging convenience, straightforward servicing, and the enduring reliability of the brand. These factors increasingly shape purchasing decisions, and they also provide a useful lens through which to look at the VinFast VF 8, an all-electric mid-size SUV.
Designed by the legendary Italian design house Pininfarina, the all-electric D-segment SUV combines clean, modern styling with the practicality expected of a family vehicle. It delivers up to 493 km of NEDC driving range, produces up to 402 horsepower through a dual-motor AWD system, and comes equipped with Level 2 driver assistance technologies, a 15.6-inch infotainment display, and a spacious cabin designed for everyday comfort. In the UAE, buyers also benefit from a 10-year vehicle warranty, a 10-year unlimited-mileage battery warranty, alongside 24/7 roadside assistance and five years of free maintenance up to 100,000 km.
While the VF 8 already has plenty to offer on paper, the real challenge is making ownership feel effortless once the excitement of the purchase has passed. Recognizing that, VinFast has invested heavily in the ecosystem that supports its vehicles.
Earlier this year, the company signed agreements with 29 international aftersales partners as part of a broader plan to expand its global service network to more than 1,100 workshops across North America, Europe, the Middle East, and Asia during 2026. The company is also rolling out customer support initiatives such as software updates, battery inspections, and technical support throughout the ownership journey.
In the UAE specifically, VinFast works with Al Tayer Motors to provide local aftersales support while continuing to strengthen its regional service network through experienced local partners. In March, the company signed an MoU with PlusX Electric, a DEWA-approved charging provider, to extend support beyond the dealership network. The plan includes portable charging pods, on-demand mobile charging, and emergency roadside charging services. The goal is to reduce downtime and eliminate the awkward scenario of running low on charge far from a plug.
“VinFast is committed to building a long-term and comprehensive EV ecosystem in the UAE, one that gives customers confidence not only in the quality and performance of our electric vehicles, but also in the reliability and accessibility of the supporting infrastructure,” one executive of VinFast Middle East said in a press release.
The Middle East is entering an important stage of its EV journey, with governments investing in cleaner mobility and consumers enjoying more choices than ever before. As the market evolves, delivering a competitive vehicle is only part of the equation, while making ownership straightforward is becoming just as important. The VinFast VF 8 reflects that shift, pairing the features of a modern electric SUV with growing investments in charging, aftersales support, and customer service.
Hashtag: #VinFast #EV
The issuer is solely responsible for the content of this announcement.
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