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Driving Digital Payment Growth: Perspectives from Interswitch at CeBIH 2023

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CeBIH 2023 Interswitch

Although the 2023 Committee of e-Business Industry Heads (CeBIH) annual conference has come to an end, echoes of the insightful conversations and the exchange of forward-thinking ideas continue to linger. A notable highlight from the conference was the appeal from financial stakeholders for collaborative efforts to enhance and drive the growth of digital payments in Nigeria.

This year’s conference, themed, ‘Driving Market Expansion through Ecosystem Collaboration’, emphasized the importance of joint efforts in driving economic growth and prosperity.

In line with its commitment to enhancing collaboration as well as driving the growth of digital payments in Africa, one of Africa’s leading integrated payments and digital commerce companies, Interswitch featured as the premium sponsor of the 2023 annual conference of CeBIH.

Speaking during the event, Akeem Lawal, the Managing Director for Payment Processing and Switching (Interswitch Purepay), stated that mutual partnerships help shape the financial industry and position industry players for emerging technologies and future disruptions.

He noted that digital payment has evolved globally, and it has become imperative for financial players to leverage collaboration to co-create products for growth and profitability. He expounded on Interswitch’s efforts in collaborating with other players in the industry to drive economic prosperity.

In the interest of strategic associations, Interswitch recognizes the impact of supporting initiatives such as the CeBIH conference, where salient issues regarding the advancement of the financial ecosystem and related matters are identified and brought to the fore. Its appreciation of the platform is consolidated by its premium sponsorship of the 2023 event.

The company’s forward-thinking approach to topics such as collaboration, financial inclusion, modernization, and value financing aligns with its vision to propel growth across Africa.

Furthering Interswitch’s commitment to payment advancement and consolidation, Susan Fasipe, Head of Retail Payments at Interswitch, delivered an insightful paper where she delved into the dynamic landscape of payment modernization trends, elucidating on the transformative impact of evolving consumer expectations and technological advancements.

Fasipe emphasized the importance of continuous innovation in the payment sector, highlighting the role it plays in meeting the ever-changing demands of customers. Case in point is the newly developed Interswitch Enterprise Payment Platform which enhances business development and provides seamless payment solutions to customers across Africa.

Similarly, Paul Ohakim, Vice President for Issuing & Acquiring Management at Verve said Verve recently designed the Verve Ultra card product to provide banks, microfinance banks and merchants with credit facilities to solve their customers’ urgent needs.

He highlighted the Verve Ultra card’s value proposition such as the contactless payment capability, and a 45-day interest-free period among other benefits, reaffirming Verve’s commitment to enhancing financial inclusion and enhancing the overall experience for cardholders.

The event ended on a high note as Mitchell Elegbe, the founder and GMD of Interswitch Group was awarded the 2023 Payment Industry Lifetime Achievement Award in recognition of his outstanding contributions to the financial industry since inception.

As participants reflected on the event marked by intriguing debates and strategic networking, the consensus was clear., through such ecosystem collaborations, the financial industry can effectively address and overcome the complexities of today’s financial environment.

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Nigeria to Buy Two New Communication Satellites to Drive Digital Growth

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Communication Satellites

By Adedapo Adesanya

Nigeria will purchase to new communication satellites to boost Nigeria’s digital infrastructure as part of efforts to achieve President Bola Tinubu’s plan to grow the economy to $1 trillion.

The Minister of Communications and Digital Economy, Mr Bosun Tijani, disclosed this on Wednesday in Abuja at a press conference to mark Global Privacy Day 2026, organised by the Nigerian Data Protection Commission (NPDC).

Mr Tijani said the approval marked a significant shift in Nigeria’s digital strategy, noting that the country currently stands out in West Africa for lacking active communication satellites, a gap the new assets are expected to address.

“As you know, Mr President has been very clear about his ambition to build a $1 trillion economy, and digital technology is central to achieving that vision,” adding that, “The President has now approved that we should procure two new satellites. Nigeria today is the only country in West Africa with non-communication satellites. And we have been given the go-ahead to procure two new ones, ensuring that we can use that satellite to connect.”

He also said progress had been made on the Federal Government’s flagship 90,000-kilometre fibre optic backbone project, which is aimed at expanding broadband access across the country. According to the minister, about 60 per cent of the fibre project has been completed, while funding for the remaining work has already been secured.

“The 90,000 kilometres fibre optic project is not a dream. About 60 per cent of the work has already been completed, and the funding for the project is secure. As we bring more Nigerians online, connectivity without protection is incomplete. Privacy is the foundation of trust, safety, and sustainability in the digital world.”

“The success of Nigeria’s digital economy will depend not just on infrastructure and talent, but on trust, and the NDPC remains central to building that trust,” the minister said.

Mr Tijani said the Tinubu administration was positioning digital technology as a key driver of inclusive growth, improved public service delivery, and long-term economic expansion, adding that investments were also being channelled into digital skills, rural connectivity, and institutional reforms.

He stressed that the expansion of connectivity must be matched with stronger data protection, especially as Nigeria’s young and digitally active population continues to grow.

Recall that Nigerian Communications Commission (NCC) recently granted licenses to three global internet service providers – Amazon’s Project Kuiper, BeetleSat-1, and and Germany-based Satelio IoT Services – as part of efforts to strengthen internet connectivity via satellite and to boost competition among existing internet service providers in the country.

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DataPro Predicts Surge in Individual Claims, Constitutional Privacy Actions

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DataPro 2026 Privacy Week

By Dipo Olowookere

In 2026, there should be a surge in individual claims and constitutional privacy actions, a leading Data Protection Compliance Organisation (DPCO) in Nigeria, DataPro, has projected.

In a statement signed by its Head of Emerging Services, Ademikun Adeseyoju, the company noted that this means organisations must remain “litigation ready” by preserving processing records and strengthening internal controls.

In the disclosure to prepare for this year’s Privacy Week themed Privacy in the Age of Emerging Technologies: Trust, Ethics, and Innovation, it noted that 2026 would also be defined by board and executive ownership, as privacy will no longer be an IT-only concern but a standing governance issue requiring regular risk reports and dedicated budgets.

“DataPro anticipates intensity on sector-specific enforcement, with the NDPC (Nigeria Data Protection Commission) focusing on high-risk industries like fintech, healthcare, etc,” a part of the statement made available to Business Post on Wednesday said.

Giving a review of key milestones from the 2025 ecosystem, DataPro said the NDPC moved decisively into active enforcement, publicly naming non-compliant entities, particularly in the financial services sector.

It also said the year witnessed landmark court rulings, affirming that transparency in personal data handling is a constitutionally protected right, as courts awarded significant damages to data subjects for privacy breaches, signalling that organisational size no longer shields against accountability.

The firm noted that regulatory settlements with multinational technology firms have set a high bar for behavioural advertising and data processing standards in Nigeria.

In the cybersecurity landscape, the year under review experienced an unprecedented surge in cyber threats, as attackers shifted their focus from technical exploits to identity-driven campaigns, targeting valid credentials with high precision.

“This identity-centric threat environment has made robust access management a non-negotiable requirement for corporate resilience,” it stressed.

As for the 2026 Privacy Week, DataPro has lined up activities, with launch of the Privacy Pulse A year-in-review of Nigeria’s Data Protection Ecosystem on Thursday, January 29.

The next day, a webinar tagged Privacy Pulse to train attendees on the new mandatory bi-annual in-house audits and DPO certification requirements will hold and next Monday, there is an interactive quiz designed to test organizational response to identity-driven cyber campaigns.

A social media session answering complex privacy questions via concise 30-second videos is slated for Tuesday, February 3, and the next day, it is for a social media showcase where winners will be selected for their insights on building Trust, maintaining Ethics in AI, and fostering Innovation under the NDPA.

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MTN Nigeria Suffers 9,218 Fibre Cuts in 2025

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Karl Toriola MTN Nigeria

By Adedapo Adesanya

MTN Nigeria has revealed that it experienced 9,218 fibre cuts in 2025, causing widespread network disruptions across the country.

The telecommunications giant also reported that 211 sites were affected by theft and vandalism as of November 30, 2025, impacting essential services relied upon by customers daily.

The company recorded a total of 1,624,263 customer complaints, all of which were resolved across various service channels during the year. Despite these challenges, MTN reached 85 million subscribers by September 2025.

The chief executive of the telco, Mr Karl Toriola, made these revelations in his latest post on LinkedIn, acknowledging the company’s responsibility for network performance and its efforts to improve the customer experience.

He stated that the services fell short of customers’ expectations and clarified that some of these gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism.

“Their impact is felt directly by customers and reflected in what they tell us. We take responsibility for the signals we receive and for how we respond to the realities that shape the customer experience on our network,” he said.

Regardless, Mr Toriola added that, “There is progress to be proud of. And we clearly still have work to do.”

“We are not where we want to be yet, but our commitment to putting the customer at the centre of everything we do remains constant.”

As MTN prepares to celebrate its 25th anniversary in 2026, Mr Toriola reaffirmed the company’s dedication to listening to customers, responding quickly to issues, and driving consistent service improvements.

Some other milestones announced include addressing 1,624,263 customer complaints across all communication channels as well as receiving best network recognition from Ookla, getting back to profitability, and declaring interim dividends to shareholders.

The report comes in the wake of a February 2025 initiative by the Federal Ministry of Works and the Federal Ministry of Communications, Innovation, and Digital Economy, which established a joint standing committee on the protection of fibre optic cables in Nigeria.

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