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Mobile Operators, Banks to Negotiate Rates for USSD Services

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USSD War

By Adedapo Adesanya

The Nigerian Communications Commission (NCC) has initiated fresh engagement between some telecommunication companies and banks regarding Unstructured Supplementary Service Data (USSD) pricing and billing structure.

Both parties have always engaged in a fisticuff over the services especially in terms of charges.

The NCC in a statement said it has revised its determination on the pricing of USSD services which, accordingly, has been brought to the knowledge of the parties involved, adding that it was embarking on this peace accord to protect the interests of consumers and support a robust telecommunications sector.

The commission explained in a statement signed by its director of public affairs, Mr Ikechukwu Adinde, who disclosed that this was necessitated following a prolonged dispute between Mobile Network Operators (MNOs) and financial institutions on the applicable charges for USSD services and the method of billing.

The telcos had earlier accused banks who ride on their services to offer USSD banking services to telecoms consumer of not remitting the service charge deducted by the banks from the account of telecoms consumers

The operators then initiated a plan to start deducting the charges directly from customers’ accounts; a move that led to frictions between the parties and was also resisted by the consumers, the NCC and the Central Bank of Nigeria (CBN).

“As a responsive and effective regulatory authority, the commission recognises that its policies are not static and may be modified from time to time as circumstances demand.

“This is coming on the heels of a recent directive by Isa Pantami, minister of communications and digital economy, regarding a review of the USSD pricing by all parties involved, following a presentation made by the NCC on the billing structure, determination of USSD pricing, current status and the way forward.

Quoting Mr Pantami, it was stated that he took the decision to suspend the commencement of end-user billing where the consumers are charged directly from their airtime balance for use of USSD channels as opposed to corporate billing where the banks paid the MNOs for the use of USSD service.

The minister said he was “genuinely besieged with a barrage of complaints at the attempted commencement of end-user billing by service providers.”

He further clarified that “USSD is a service to banks and not to the telecom consumers, and as such, banks should see themselves as corporate customers of telecom operators with a duty to pay for using the telecom network and infrastructure, including USSD channels extended to them for service delivery to their customers.”

According to him, “Mobile MNOs have no direct relationship to bank customers, and cannot, therefore, charge directly for the usage of USSD channel.”

The USSD channel has evolved over time from an exclusive channel used for only telco services such as balance inquiry and recharges to a channel for the deployment of a broad spectrum of services.

These new applications of the service include financial, insurance, agricultural, government services and more, which have been augmented with the heavy reliance on digital services with the disruptions of the ongoing coronavirus pandemic.

According to Mr Umar Danbatta, the executive vice-chairman of the NCC, the agency has revised the determination previously issued by removing the price floor and the cap to allow the MNOs and the banks negotiate rates that will be mutually beneficial to all parties concerned.

The NCC also determined that MNOs must not charge the consumers directly for the use of USSD channels for financial services in the form of end-user-billing.

The transaction should be between the MNOs and the entity to which the service is provided which are the banks and financial institutions.

Adedapo Adesanya is a journalist, polymath, and connoisseur of everything art. When he is not writing, he has his nose buried in one of the many books or articles he has bookmarked or simply listening to good music with a bottle of beer or wine. He supports the greatest club in the world, Manchester United F.C.

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Expert Reveals Top Cyber Threats Organisations Will Encounter in 2026

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Cyber Threats

By Adedapo Adesanya

Organisations in 2026 face a cybersecurity landscape markedly different from previous years, driven by rapid artificial intelligence adoption, entrenched remote work models, and increasingly interconnected digital systems, with experts warning that these shifts have expanded attack surfaces faster than many security teams can effectively monitor.

According to the World Economic Forum’s Global Cybersecurity Outlook 2026, AI-related vulnerabilities now rank among the most urgent concerns, with 87 per cent of cybersecurity professionals worldwide highlighting them as a top risk.

In a note shared with Business Post, Mr Danny Mitchell, Cybersecurity Writer at Heimdal, said artificial intelligence presents a “category shift” in cyber risk.

“Attackers are manipulating the logic systems that increasingly run critical business processes,” he explained, noting that AI models controlling loan decisions or infrastructure have become high-value targets. Machine learning systems can be poisoned with corrupted training data or manipulated through adversarial inputs, often without immediate detection.

Mr Mitchell also warned that AI-powered phishing and fraud are growing more sophisticated. Deepfake technology and advanced language models now produce convincing emails, voice calls and videos that evade traditional detection.

“The sophistication of modern phishing means organisations can no longer rely solely on employee awareness training,” he said, urging multi-channel verification for sensitive transactions.

Supply chain vulnerabilities remain another major threat. Modern software ecosystems rely on numerous vendors and open-source components, each representing a potential entry point.

“Most organisations lack complete visibility into their software supply chain,” Mr Mitchell said, adding that attackers frequently exploit trusted vendors or update mechanisms to bypass perimeter defences.

Meanwhile, unpatched software vulnerabilities continue to expose organisations to risk, as attackers use automated tools to scan for weaknesses within hours of public disclosure. Legacy systems and critical infrastructure are especially difficult to secure.

Ransomware operations have also evolved, with criminals spending weeks inside networks before launching attacks.

“Modern ransomware operations function like businesses,” Mitchell observed, employing double extortion tactics to maximise pressure on victims.

Mr Mitchell concluded that the common thread across 2026 threats is complexity, noting that organisations need to abandon the idea that they can defend against everything equally, as this approach spreads resources too thin and leaves critical assets exposed.

“You cannot protect what you don’t know exists,” he said, urging organisations to prioritise visibility, map dependencies, and focus resources on the most critical assets.

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NCC Begins Review of National Telecommunications Policy After 26 Years

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Nigerian Communications Commission NCC

By Adedapo Adesanya

The Nigerian Communications Commission (NCC) has commenced a comprehensive review of the National Telecommunications Policy 2000 (NTP), 26 years after its approval, citing rapid technological advancements and shifting market dynamics as the primary catalysts for the reform.

In a consultation paper released to the public, the commission said it is seeking input from stakeholders, including telecom operators, tech companies, legal experts, and the general public, on proposed revisions designed to reposition Nigeria’s telecommunications framework to match current digital demands. Submissions are expected by March 20, 2026.

The NTP 2000 marked a turning point in Nigeria’s telecom landscape. It replaced the 1998 policy, introducing full liberalisation and a unified regulatory framework under the NCC, and paved the way for the licensing of GSM operators such as MTN, Econet (now Airtel), and Globacom in 2001 and 2002.

Prior to the NTP, the sector was dominated by Nigerian Telecommunications Limited (NITEL), a government-owned monopoly plagued by obsolete equipment, low teledensity, and poor service. At the time, Nigeria had fewer than 400,000 telephone lines for the entire country.

However, the NCC noted that just as the 1998 policy was overtaken by global developments, the 2000 framework has become structurally misaligned with today’s telecom reality, which encompasses broadband, 5G networks, satellite internet, artificial intelligence, and a thriving digital economy worth billions of dollars.

“The rapid pace of technological change and emerging digital services necessitate a comprehensive update to ensure the policy continues to support economic growth while protecting critical infrastructure,” the Commission stated.

The review will target multiple chapters of the policy. Key revisions include: Enhancements on online safety, content moderation, digital services regulation, and improved internet exchange protocols; a modern framework for satellite harmonisation, coexistence with terrestrial networks, and clearer spectrum allocation to boost service quality, and policies to address fiscal support, reduce multiple taxation, and lower operational costs for operators.

The NCC is also proposing entirely new sections to the policy to address emerging priorities. Among the key initiatives are clear broadband objectives aimed at achieving 70 per cent national broadband penetration, with a focus on extending connectivity beyond urban centres to reach rural communities.

The review also seeks to formally recognise telecom infrastructure, including fibre optic cables and network masts, as Critical National Infrastructure to prevent vandalism and enhance security.

In addition, the commission is targeting the harmonisation of Right-of-Way charges across federal, state, and local governments, alongside the introduction of a one-stop permitting process for telecom deployment, designed to reduce bureaucratic delays and lower operational costs for operators.

According to the NCC, the review aims to make fast and affordable internet widely accessible. “The old framework was largely voice-centric. Today, data is the currency of the digital economy,” the commission said, highlighting the need to close the urban-rural broadband divide.

The consultation process is intended to gather diverse perspectives to ensure the updated policy reflects current technological trends, market realities, and consumer needs. By doing so, the NCC hopes to maintain the telecommunications sector’s role as a key driver of economic growth and digital inclusion.

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FG to Scrutinise MTN’s $2.2bn Full Take Over of IHS Towers

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IHS Towers

By Adedapo Adesanya

The Minister of Communications, Innovation and Digital Economy, Mr Bosun Tijani, says the Nigerian government is assessing MTN Group’s acquisition of IHS Towers to ensure the deal aligns with Nigeria’s telecommunications development goals.

On Tuesday, MTN Group said it has agreed to acquire the remaining 75.3 per cent stake in IHS Holding Limited in an all-cash deal valued at $2.2 billion. The deal will be funded through the rollover of MTN’s existing stake of around 24 per cent in IHS, as well as about $1.1 billion in cash from MTN, roughly $1.1 billion from IHS’s balance sheet, and the rollover of no more than existing IHS debt.

Mr Tijani, in a statement, said the administration of President Bola Tinubu has spent the past two years strengthening the telecom sector through policy clarity, regulatory support, and engagement with industry stakeholders, boosting investor confidence and sector performance.

“Recent financial results from key operators show improved profitability, increased investment in telecoms infrastructure, and operational stability across the sector,” he said.

“These gains reflect the resilience of the industry and the impact of government reforms.”

The minister added that telecommunications infrastructure is critical for national security, economic growth, financial services, innovation, and social inclusion.

“We will undertake a thorough assessment of this development with relevant regulatory authorities to review its impact on the sector,” Mr Tijani said.

He added that the review aims to ensure market consolidation or structural changes, protect consumers, safeguard investments, and preserve the long-term sustainability of the telecom industry.

Mr Tijani also said the government remains committed to maintaining a stable and forward-looking policy environment to keep Nigeria’s telecommunications sector strong and sustainable, in line with the administration’s broader digital economy vision.

Upon completion, the transaction will see MTN transition from being a minority shareholder in IHS to a full owner. It will also see IHS exit from the New York Stock Exchange and become a wholly owned subsidiary of MTN.

For MTN, the deal represents a decisive shift as data demand surges and digital infrastructure becomes increasingly strategic with a booming digitally-oriented youth population on the continent.

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