Technology
SimbaPay, Interswitch Launch SMS-Powered Remittances Chatbot
By Dipo Olowookere
London-based digital money transfer provider, SimbaPay, has announced the launch of an AI (Artificial Intelligence) powered chatbot service which now makes International money transfer (remittance) possible with only an SMS.
The SimbaPay chatbot will also enable 24/7 instant customer service for its customers across Africa and Europe.
“We’re thrilled at the prospect of the chatbot service resolving most customer enquiries instantly at any time of day or night” said Daniel Howard, CTO for SimbaPay. “Another major objective we achieved with the chatbot service is that it also works without internet. This means customers with a mobile phone, even a basic phone without internet access, can access the SimbaPay chatbot using SMS.”
Speaking on the Interswitch partnership with SimbaPay, Paul Mwaura Ndichu, CEO Interswitch East Africa (K) said, “Interswitch is proud to be associated with a company as innovative as SimbaPay which is continually looking to improve and expand its product offering. We will continue to collaborate in development of products and services that contribute to expansion of the fintech space”.
Together with Interswitch, SimbaPay’s B2B division offers its instant remittance technology to banks & telcos who want to provide their customers with a modern digital remittance service.
SimbaPay platform senders can now send money with just an SMS. All they require is the recipient’s phone number and the chatbot will automatically obtain the recipient bank account or mobile money details.
With this launch, recipients of money transfers from SimbaPay now also have the flexibility of choosing whether to get their cash delivered to their Mobile Money wallet (e.g. M-Pesa, MTN Money, Airtel Money) or their bank account.
In some instances, recipients may not have a smartphone or internet data bundles or airtime credit. To address this, the SimbaPay chatbot is accessible through free of charge SMS.
Some of the banks that offer SimbaPay powered remittance services have millions of customers and therefore receive a high volume of enquiries. The chatbot provides the scalability to handle thousands of customer enquiries per hour.
The SimbaPay chatbot service is also accessible on SimbaPay’s social media channels including Facebook. Popular enquiries that are now resolved by the chatbot include exchange rate queries, how to send money instructions and coverage enquiries.
Last year SimbaPay was nominated as the Best Remittance Service in Africa at the Digital Impact Awards Africa. In consideration of its social impact, this month SimbaPay was selected to receive investment from Katapult, a Norwegian based social impact fund.
In 2016, SimbaPay was selected as one of 10 companies to join the first ever Barclays Accelerator powered by Techstars in Africa. The app continues to disrupt the cross-border remittance industry with its focus on Financial Inclusion, extreme speed and convenience.
How SimbaPay Works
To send money via SimbaPay, customers living in activated African & European countries simply download the SimbaPay app from the Apple AppStore or Google Play. App users can then proceed to securely make money transfers straight from any smartphone, tablet or computer.
Together with Interswitch, SimbaPay’s B2B division offers its instant remittance technology to banks & telcos who want to provide their customers with a modern digital remittance service.
Technology
Elumelu-backed Redtech Plans $100m Raise as Transactions Double to N30trn
By Adedapo Adesanya
Redtech Limited, a Nigerian financial-technology company backed by Nigerian businessman, Mr Tony Elumelu, is considering to raise about $100 million in the next two years to expand its footprints across Africa.
This comes as it announced processing N30 trillion ($20.6 billion) in total transactions over the 2025 financial year, over 100 per cent more than the N12 trillion achieved in 2024, placing the company among the highest-volume processors in Nigeria.
The milestone was driven by strong growth across its payment platform, RedPay – including POS network, merchant collections, and digital payment channels.
According to the firm’s chief executive, Mr Emmanuel Ojo, the milestone marks a decisive shift from capability building to operating at national scale, reflecting sustained trust in Redtech’s infrastructure under high-volume conditions, alongside consistent adoption across sectors.
“This milestone reflects trust from businesses that rely on us to collect and move money at scale, and from partners who expect reliability every single day. We have built Redtech around durability, strong governance, and regularity alignment, so SMEs, enterprises, and regulated clients can grow on our rails without worrying about downtime or friction. With that foundation in place, we are ready to take this approach into more African markets,” he said.
According to a statement, the firm’s transaction volumes have been driven by a mix of SMEs, enterprise customers, and financial institutions across retail, hospitality, insurance, energy, public-sector-linked services, and banking. This highlights Redtech’s ability to support complex transaction flows, including batch processing, reconciliations, and always-on uptime across different sectors.
Redtech plans to expand beyond Nigeria into 29 African countries by January 2027, building towards an Africa-wide payments capability that can support businesses operating across borders, sectors, and payment types.
The company will then consider the Series A funding round, Mr Ojo told Bloomberg.
The startup has so far deployed more than 30,000 point of sale devices and started a payment gateway which helps businesses move money at scale through secure, reliable, and scalable systems that reduce payment failures, downtime, and reconciliation failures while meeting the compliance needs of enterprises and regulated sectors.
Technology
Innovators Lighten up Interswitch Innovation Product Demo Day
By Modupe Gbadeyanka
From Wednesday, January 28 to Friday, January 30, 2026, several experienced and budding innovators were at the inaugural Innovation Product Demo Day put together by one of Africa’s leading integrated payments and digital commerce companies, Interswitch.
The event was organized as a celebration of ingenuity and a catalyst for collaboration, as well as the company’s renewed commitment to building scalable digital solutions and infrastructure that power Africa’s evolving digital economy.
The programme brought together product managers, software engineers, and developers from across the Interswitch ecosystem, alongside student innovators from select tertiary institutions, to spotlight ideas, experiments, and early-stage solutions shaping the company’s next frontier of growth.
They all converged on the Interswitch Innovation Lab Co-Working Space in Lagos. The firm used the occasion to showcase how innovation is built at Interswitch, through structured experimentation, rapid iteration, and cross-functional collaboration.
Over the course of three days, teams unveiled a wide range of working prototypes, new product features, and emerging concepts, engaging in open dialogue that encouraged idea exchange, integration opportunities, and customer-centric problem solving.
The event also featured student innovators from Landmark University and Redeemer’s University, who presented solutions developed through the Interswitch Discovery Series, an initiative designed to nurture future-ready technical talent and strengthen Africa’s innovation pipeline. The students showcased products built from the skills and insights gained through the programme, underscoring Interswitch’s long-term investment in talent development and ecosystem sustainability.
Each presentation opened the floor for robust discussion, with participants offering feedback, asking critical questions, and sharing perspectives on how solutions could be refined, strengthened, and scaled. This collaborative environment reinforced Interswitch’s approach to innovation as a continuous learning process, grounded in execution, accountability, and real-world impact.
“The Interswitch Product Demo Day is more than a showcase. It’s a space where our teams can test ideas, learn from one another, and see the real-world impact of their work. It strengthens collaboration, builds technical capability, and inspires both our people and the wider tech community to keep shaping the future of technology,” the Chief Innovation Officer, Interswitch, Ms Adaobi Igwe-Okerekeocha, said.
Technology
Airtel Commits to Boosting Nigeria’s Digital Infrastructure
By Modupe Gbadeyanka
A leading telecommunications firm, Airtel Nigeria, has reaffirmed its long-term commitment to strengthening the country’s digital infrastructure and data access to bridge gaps in connectivity and unlock new opportunities in the country.
The company gave this reassurance during a recent inspection tour of its ongoing Nxtra Data Centre at Eko Atlantic, Lagos.
The data centre is being established to deliver hyperscale and edge facilities across key African markets. With a load of 38 Megawatts, the Lagos facility is expected to serve as a major hub for data hosting, cloud services, content distribution, artificial intelligence, and enterprise solutions in West Africa.
“This Nxtra Data Centre in Lagos represents a critical part of our long-term vision for Nigeria’s digital ecosystem. Today’s visit allows us to review progress, engage our stakeholders, and ensure that our infrastructure investments continue to meet global standards and local needs.
“This data centre will deliver critical high multi megawatt capacity in line with hyperscale customers and enable high density environment. We are putting the infra to bring the cloud to Nigeria,” the chief executive of Airtel Africa Plc, Mr Yashnath Issur, said.
Also commenting, the chief executive of Airtel Nigeria, Mr Dinesh Balsingh, said, “Since the announcement of this project, our focus has been on building a world-class facility that supports Africa’s digital transformation agenda.
“We are encouraged by the progress recorded so far and remain committed to delivering a secure, energy-efficient, and future-ready data centre for Nigeria,” reiterating that the data centre is progressing steadily towards the previously announced 2028 go live date.
On his part, the chairman of Eko Atlantic, Mr Gabbi Massoud, disclosed that, “Eko Atlantic as a city with high quality infrastructure will contribute positively to boost the economy of Nigeria and is a perfect place for the development of the digital infrastructure of Nigeria.
“The Nxtra data centre reflects the calibre of projects we seek to attract — long-term, technology-driven investments built to the highest global standards.
“Today’s visit affirms the rigour of the planning and execution process by Nxtra, and the commitment of Eko Atlantic to facilitate and promote the Nigeria’s evolving digital ecosystem.”
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