Technology
Verve Begins Operations in Ghana, Partners GhIPSS
Leading payments technology and card business in Africa, Verve, has partnered with the Ghana Interbank Payment and Settlement Systems Limited (GhIPSS) to launch acceptance in Ghana. This initiative by Verve international also signals acceptance across several other African countries.
On the back of this strategic partnership between GhIPSS and Verve International which took place at Accra Marriot Hotel, on Friday October 25, 2019, Verve Card users (both Verve Global & Verve Classic) can now transact across all channels throughout Ghana. This acceptance of Verve card is available in a total of 22 Africa countries, including; Ghana, Kenya, Uganda, Tanzania, Nigeria, Gabon, Gambia, among others.
Mike Ogbalu III, CEO of Verve International stated that the launch was strategic because Verve and GhIPSS share similar vision to grow digital payments in Africa.
He said: “We are excited about this occasion. It marks the beginning of a great synergy between two organizations with similar aspirations to drive the growth of digital payments across Africa.
“Because we typically share the same payment and economic challenges in various African countries it’s also logical that the solution should be via African collaboration. In our attempts to solve these challenges, we realized the importance of partnerships; we also realized that GhIPSS’ vison for Ghana is consistent with that of Verve, to drive the growth of digital payment in Africa.
“So, today we are witnessing the commencement of partnerships between Verve International and the Ghanaian financial and payment ecosystem, to grow digital payments, intra-Africa trade and ultimately drive economic prosperity.”
Archie Hesse, Chief Executive Officer of GhIPSS, said that the partnership was a welcome development as it had the capacity to boost the Ghanaian digital payment system; highlighting that the development of the digital payment system in Africa was critical to Africa’s competitiveness in the world.
He said: “We are excited to collaborate with Verve International and to midwife Verve acceptance in Ghana. We are positive this will open a new vista of opportunities for improved services and development of more home-grown solutions. The card portfolio within our banks will increase and Ghanaian cardholders will have more exciting world class services & benefits to enjoy. Together, GhIPSS and Verve will develop the digital payment ecosystem across the sub-region and beyond.”
“With this partnership everybody wins; the banks in Ghana, Banks in other African countries, regulators, & most importantly customers, as it becomes easier than ever before for customers to pay for goods and services effortlessly.
“Verve Card holders travelling across the African continent for business or for pleasure are rest assured of removal of transaction barriers. We are confident that this increase in transaction velocity will accelerate trade, cooperation, commerce, cultural exchange & lift more of our people out of poverty.
“We anticipate a ripple effect on adjunct sectors, expansion of digital payment services in Ghana, Nigeria & African cross borders at a scale that competes with what obtains in Western countries.”
As Verve Card accepting countries widens, issuing countries increase and strategic partnerships among Africans deepen, we are building an African payment gateway that we can all be proud of.
It will also be recalled that in August, 2019, Verve launched its first international transaction in New York with a new product in its portfolio – Verve Global card.
Technology
Nigeria, Finland Strengthen Ties on Digital Economy
By Adedapo Adesanya
The Nigerian government and the Republic of Finland have formalised a strategic partnership on digitalisation and innovation, signing a Memorandum of Understanding (MoU) aimed at expanding economic activities and strengthening cooperation in the digital sector.
The agreement was signed in Abuja by the Minister of Communications, Innovation and Digital Economy, Mr Bosun Tijani, and Mr Jarno Syrjälä, Under‑Secretary of State (International Trade) at Finland’s Ministry for Foreign Affairs.
According to a statement from the Special Assistant on Media and Communications to the communications minister, Mr Isime Esene, the MoU will establish a framework for collaboration across key areas, including digital government, emerging technologies, digital public infrastructure, cybersecurity, innovation ecosystems, and capacity building.
Mr Tijani described the signing as “an important step in strengthening the partnership between both countries as we work to build a more inclusive, innovation-driven digital economy.”
“This agreement is a significant next step following our engagements in Helsinki in February, where we met with key stakeholders, including Finnvera and Finnfund, and held productive discussions on advancing collaboration around digital infrastructure, the Data Exchange Platform, and opportunities for Finnish participation in Project Bridge.”
The Minister emphasised that the partnership would “unlock meaningful opportunities for both countries, enabling us to leverage digital transformation as a catalyst for sustainable growth and shared prosperity.”
Echoing this optimism, Mr Syrjälä said: “Finland is very pleased to deepen its partnership with Nigeria in building resilient, secure, and human‑centric digital societies. Digitalisation is at its best when it empowers people, strengthens trust, and creates new opportunities for innovation.”
“Nigeria is a key partner for Finland in Africa, and this MoU provides a strong basis for concrete cooperation between our governments, institutions, and private sectors. Together, we can advance digital solutions that are interoperable, future‑fit, and beneficial to both our nations,” he added.
Technology
Meta Launches AI Support Assistant on Facebook, Instagram
By Aduragbemi Omiyale
New Artificial Intelligence (AI) tools designed to provide support for users of its applications have been launched by Meta.
The AI Support Assistant will work on the Facebook and Instagram apps, the company said in a statement.
The tools will help users to receive reliable and action-oriented assistance when needed.
In December, the Meta AI support assistant, a tool designed to provide reliable, 24/7 support for nearly any support issue at any time, was previewed.
Now, Meta is rolling it out globally on the Facebook and Instagram apps for iOS and Android, and within Help Centre on Facebook and Instagram on desktop, with even more capabilities and ways to help.
The new Meta AI support assistant is designed to help resolve account problems from start to finish. It offers answers for any question, like notification settings or new features, and can also take action for users on a growing set of requests directly within Facebook and, in the future, on Instagram.
The feature can report scams, impersonation accounts, or problematic content, make it easier to see why content was taken down, provide appeal options, track what happens next, manage privacy settings, reset passwords, and update profile settings.
The Meta AI support assistant can respond to requests typically in under five seconds, dramatically reducing wait times compared to traditional help centre searches or seeking answers on external websites.
“The Meta AI support assistant is a major step in our work to deliver stronger support on our apps. In fact, among people who have provided feedback, the majority report a positive experience with the Meta AI support assistant. It’s rolling out now in all languages supported by Facebook and Instagram for support topics.
“We’re continuing to invest in AI- powered tools to make support more accessible, reliable, and effective — and we’ll keep evolving the Meta AI support assistant as more people use it and as the technology advances, so it continues to improve over time,” the organisation disclosed.
Meta has also deployed AI to improve content enforcement to help users reduce the chance that scammers trick people into giving away their login details, ultimately finding and mitigating 5,000 scam attempts per day that no existing review team had caught before.
Meta said over the next few years, it would be deploying these more advanced AI systems across its apps once they consistently perform better than its current methods of content enforcement, transforming its approach.
“As we do this, we’ll reduce our reliance on third-party vendors for content enforcement and focus on strengthening our internal systems and workforce.
“While we’ll still have people who review content, these systems will be able to take on work that’s better-suited to technology, like repetitive reviews of graphic content or areas where adversarial actors are constantly changing their tactics, such as with illicit drug sales or scams,” it stated.
Technology
Facebook Offers New Tools to Report Impersonation, Removes 20 million Accounts
By Modupe Gbadeyanka
As part of its commitment to celebrating and rewarding creativity, Facebook has updated its guidance, with clear definitions of what counts as original and unoriginal content.
In a message on Monday, the social media platform said it was offering content creators new tools to report impersonation.
Launched last year, the content protection tool is expanding beyond detecting reel matches across Meta platforms to now also flag potential impersonation.
Creators can take action on content theft and easily submit impersonation reports all in one place.
Facebook, in the statement received by Business Post, said creators can check for access to content protection in their professional dashboard or apply for access here.
The platform also disclosed that in 2025, it removed over 20 million accounts impersonating large content creators, and impersonation reports related to large content creators dropped by 33 per cent.
Further, Facebook is deprioritising unoriginal content by making sure they do not perform well on its platform.
It noted that content that is duplicated from other sources or makes low-value changes to someone else’s content may see significantly reduced reach, and accounts that primarily post unoriginal content may lose eligibility for recommendations and monetisation.
It was emphasised that “these changes provide creators who post original content with greater reach and monetisation opportunities, provide stronger protections for their work, and reduce the reach of unoriginal content.”
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