Travel/Tourism
ForsaTEK 2025 Offers Platform for High-Impact, Scalable Innovation
The Emirates Group’s annual flagship innovation and technology forum, ForsaTEK, is once again bringing cutting-edge technology partnerships, dynamic start-ups, thought-provoking discussions, and emerging talent developing game-changing concepts to the fore.
ForsaTEK has expanded its reach this year to drive greater innovation engagement across the Group’s different departments and businesses, focusing on scaling successful trials to extract the full value of promising innovation and solutions. This year, the annual forum’s themes highlight how AI, robotics and Internet of Things (IoT) will reshape aviation, in addition to the role human factors play in successful adoption of technology.
ForsaTEK was officially opened by His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive Emirates Airline and Group, who was accompanied by Her Excellency Sarah Al Amiri, Minister of Education for the UAE, amongst senior Emirates Group executives for an official tour of innovation showcases.
His Highness said: “Building on the success of the first two editions, ForsaTEK 2025 underpins the Emirates Group’s continued commitment to anchoring the next wave of innovations within our business, scaling up existing innovations, supporting startups, and creating a powerful testbed of partnerships that introduce fresh solutions and propel our digital future forward.
The high impact showcases at every part of the innovation pipeline at ForsaTEK 2025 demonstrate how the Emirates Group is building an ecosystem to push new boundaries in AI, technology, research, and digital adoption. We hope all our teams and partners leave the event feeling inspired by tomorrow’s possibilities and determined to weave innovation, both big and small, into their everyday work lives.”
Technology showcases and driving start-up growth
This year, ForsaTEK featured over 40 in-house and partner showcases, strategically organised across the innovation pipeline spectrum, from early-stage research and prototyping, to proof-of-concept trials, and fully launched initiatives being scaled up.
Fully launched initiatives included Transguard and Emirates Group Security’s advanced autonomous robotics to enhance urban safety and security; dnata Cargo’s autonomous drone system for inventory validation; dnata’s 3D prototyping and custom manufacturing of spare parts; Emirates Airport Services’ AI-enabled aircraft turnaround analysis and resource optimisation system, amongst other aviation and customer-centric innovations.
The Trial Zone included several accessibility initiatives including Glidance’s groundbreaking self-guided mobility aid enabling safe, independent navigation for the visually impaired; the JeffCAN immersive media chair, blending sensory design and technology to support and engage neurodiverse passengers; the Airbus Accessible and Inclusive cabin featuring a Persons with Reduced Mobility (PRM) lavatory and personal wheelchair onboard. Maintenance and engineering trials featured an AI and computer vision platform for fast, accurate engine part detection and identification; Apple Vision Pro-based augmented reality maintenance for enhanced visualisation of brake, wheel, and APU assemblies, and drone-based aircraft inspections, for fast, safe, and accurate aircraft exterior inspections.
A pitch zone also featured 13 start-ups showcasing their ideas to a panel of VIPs, investors, and tech industry representatives. People and youth engagement areas within the Experience Zone were also activated to showcase innovation journeys and enhance visitor engagement.
Influential keynotes
Her Excellency Sarah Al Amiri, UAE Minister of Education delivered ForsaTEK 2025’s opening keynote, focused around the ‘disruption of technology on public education’. The UAE recently announced the integration of AI into all levels of school curricula to prepare the nation’s youth for a world increasingly shaped by a rapidly evolving tech landscape, as well as positioning the UAE as a major global player in artificial intelligence.
The event’s exciting programme also included world-renowned tech experts and academics like Dr. Mark Esposito, Geostrategist and Advisor at the World Economic Forum and Harvard University Innovation Researcher delving into topics like reinventing and remobilisation of technology strategies; ‘Imagineering with Disney’; Younes Bensouda Mourri, Professor of AI at Stanford University who discussed rethinking human intelligence in an AI powered world; humanoid robots; and the future impact of AI on society and human advancement with Shekhar Kapur, Oscar-nominated filmmaker and AI philosopher.
At ForsaTEK 2025, the Emirates Group’s Afkar app was also launched. Afkar, which means ‘ideas’ in Arabic, is a company-wide digital platform that allows employees – wherever they work and whatever they do – to play their part in generating new ideas for implementation. The winning concept unveiled at this year’s event was the automation of visa validation for customers, removing yet another source of friction for passengers during their travel journeys.
Travel/Tourism
Verve, Providus Bank Unveil Travel Card for Tourists, Others
By Aduragbemi Omiyale
A travel card designed for tourists, business visitors, Diaspora returnees has been launched by Verve in partnership with Providus Bank.
Known as the ProvidusVerve Travel Card, the Naira-based travel card will allow inbound travellers to enjoy a smooth, secure, and convenient payment experience throughout their stay in Nigeria. It was powered by Verve’s secure.
Created to support the surge of tourists, expatriates, business visitors, conference delegates, and returning diaspora expected during the festive Detty December season, the ProvidusVerve Travel Card enables seamless payments for transportation, hotels, dining, shopping, entertainment, and everyday essentials nationwide.
The card also works on select global merchant platforms that accept Verve, including Netflix, Google Play, and other digital services, ensuring travellers enjoy uninterrupted access to familiar services.
The ProvidusVerve Travel Card eliminates the hassle of sourcing naira or converting foreign currency on arrival. It enables instant, secure transactions, reduces reliance on cash, and supports compliance with the cashless policy of the Central Bank of Nigeria (CBN).
It also mitigates the risks associated with carrying physical cash such as loss, theft, or fraud, offering a safe, regulation-aligned option for both online and in-person payments.
“The ProvidusVerve Travel Card is a timely solution for inbound travellers seeking reliability, security, and simplicity while navigating Nigeria.
“Together with Providus Bank, we have created a product that eliminates the friction traditionally associated with accessing local payments.
“Whether for tourism, business, or festive activities, this card ensures a smooth financial experience from the moment visitors land,” the Vice President for Issuing and Acquiring Management for Africa at Verve International, Mr Paul Ohakim, stated.
On his part, the Divisional Head for Product Management and Solution Delivery at Interswitch, Mr Ademola Adeniran, described the partnership as a reflection of “Verve’s commitment to designing products that respond to real user needs.”
“The ProvidusVerve Travel Card supports everyday experiences — from booking rides and hotels to shopping, streaming, and dining. It provides inbound travellers with a secure, compliant, digital-first way to experience Nigeria without financial barriers,” he added.
Travel/Tourism
FG May Sell Dana Air Assets to Repay Debts
By Adedapo Adesanya
The Minister of Aviation and Aerospace Development, Mr Festus Keyamo, has disclosed that the federal government may recover and sell the assets of Dana Air to refund passengers and travel agents whose funds remain trapped following the suspension of the airline’s operations.
The Minister disclosed this in Abuja on Tuesday at the Ministry’s fourth quarter stakeholders’ engagement to enhance governance for effective service delivery in aviation.
Speaking at the event themed “leveraging public feedback to drive excellence in aviation services, the Nigeria Civil Aviation Authority (NCAA) will be directed to probe why funds trapped by the airline are yet to be refunded.
He revealed that the authority suspended the operations of the airline as a matter of choice between safety and disaster.
“For Dana, the problem is that it was a choice between safety and disaster. So we didn’t take the commercial thing as priority. The priority was safety, and we all looked at the damning reports that we had met on the table.
“It was a decision of the NCAA to suspend them, but I pushed them to say, look, these are the reports we are seeing on the table about safety record, about lack of standards that put the lives of Nigerians at risk. If they continue flying, I don’t know whether most of us will be here. Many of us would have been victims of one of those flights. God forbid.”
According to him, “I have asked Najomo (NCAA director general) to dig deep to find out how those passengers and agents will be refunded. He has to dig deep on that.
“One solution will also be that if that same individual or those entities are trying to come back to aviation under any guise, whether to go and register a new AOC or use any business within the aviation sector, they have to go and settle their debts first.
“We should look at their assets. There are assets that are still available. Let them sell their assets. Let’s cannibalize their revenue and pay people. Let’s find a way to go after their assets and get money to pay Nigerians who are owed.
“NCAA should do that because they can’t get away with it.”
Travel/Tourism
NCAA Slams N5m Consumer Protection Infraction Fine on Qatar Airways
By Adedapo Adesanya
The Nigerian Civil Aviation Authority (NCAA) said it has imposed a N5 million penalty on Qatar Airways for consumer protection violations.
The announcement was made on Wednesday by the NCAA’s Director of Public Affairs & Consumer Protection, Mr Michael Achimugu, on X, adding that there may be other sanctions depending on how the airline treats other cases.
“Glad to announce that, today, the NCAA has sanctioned @qatarairways to the tune of five million naira being penalty for consumer protection-related infractions. In addition, the letters of investigation (LOI) written to the airline over other cases may lead to further sanctions if not treated satisfactorily,” Mr Achimugu wrote.
The fine followed an incident when a Nigerian passenger was accused by a Qatar Airways cabin crew member of sexual harassment during boarding in Lagos for a flight to the United States via Doha, Qatar.
The allegation was only reported in Doha, where the passenger was arrested, detained for 18 hours, fined, and compelled to sign a document written solely in Arabic.
Qatar Airways allegedly refused to continue his journey, forcing him to purchase another ticket at considerable financial and reputational cost.
The NCAA said it invited Qatar Airways’ country manager to a meeting over the incident, but he failed to attend, sending subordinates instead.
“I understand that some countries do not have advanced aviation consumer protection regulations like Nigeria does. In certain cases, some countries don’t even have any. This creates a situation where airlines operating out of those countries (mostly national carriers) act with disdain towards consumer protection enforcement in Nigeria.
“This is not a situation that we would accept here. It is against the law for ANY Airlines not to respond to the NCAA. It is against the law to provide false information to the NCAA. It is against the law to fail to comply with the provisions of Part 19 of the NCAA Regulations 2023,” Mr Achimugu said in an earlier post.
In September, the NCAA accused Qatar Airways of mistreating Nigerian passengers and failing to comply with consumer protection regulations under Part 19 of the NCAA Regulations 2023.
The regulator then threatened stiff penalties against the airline for repeatedly disregarding its directives.
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