Travel/Tourism
How Businesses Can Make Good Use of Transportation Services
Transportation services play a vital role in the operations of businesses, facilitating the movement of goods, services, and personnel. To make good use of transportation services, businesses must implement effective strategies and practices to optimize efficiency, reduce costs, and enhance overall productivity. This article will explore various ways in which businesses can make good use of transportation services to support their objectives and achieve success.
Supply Chain Optimization
One of the key ways businesses can make good use of transportation services is by optimizing their supply chain management. Effective supply chain optimization involves streamlining transportation routes, consolidating shipments, and minimizing transit times to reduce costs and improve efficiency. By leveraging transportation services strategically, businesses can ensure timely delivery of goods, minimize inventory holding costs, and meet customer demand effectively. Moreover, businesses can use transportation data and analytics to identify inefficiencies and opportunities for improvement within their supply chain, allowing for continuous optimization and enhancement of transportation operations.
Just-in-Time Inventory Management
Using just-in-time (JIT) inventory management strategies, businesses may also benefit from transportation services. To decrease storage costs and inventory holding charges, JIT inventory management tries to synchronize production schedules with customer demand. This minimizes inventory levels. Transportation services play a critical role in JIT inventory management by facilitating the timely delivery of raw materials, components, and finished goods to production facilities and distribution centers. By relying on efficient transportation services, businesses can maintain lean inventory levels while ensuring that materials and products are available precisely when needed, thereby optimizing operational efficiency and reducing waste.
Customer Service Excellence
In the realm of transportation services, customer service excellence plays a pivotal role in ensuring a smooth and satisfactory experience for clients. If you are living in New York, considering options like charter bus rental in New York City, prioritizing customer service can make all the difference in meeting and exceeding passenger expectations. From the initial inquiry to the completion of the journey, providing attentive and responsive customer support enhances the overall reputation and reliability of transportation companies. Whether addressing inquiries, accommodating special requests, or resolving any issues that can arise during travel, exceptional customer service fosters trust and loyalty among clients. By focusing on customer service excellence, transportation services can effectively distinguish themselves and build lasting relationships with their clientele.
Expansion into New Markets
When it comes to expanding into new markets and reaching clients in other countries or territories, businesses can make use of transportation services to get a competitive advantage. Through the use of transportation networks and logistical skills, firms can efficiently expand their market reach and enter new geographic regions. Businesses can employ transportation services to distribute their goods to new places, build distribution channels, and enter new markets with a strategic approach. This is true whether the firm is growing domestically or worldwide. In addition, companies can use transportation data and insights to recognize new market trends, consumer preferences, and chances for competitive advantage. This enables businesses to make educated decisions and develop proactive plans for market development.
Sustainability Initiatives
In today’s environmentally conscious business landscape, businesses can make good use of transportation services by incorporating sustainability initiatives into their operations. Sustainable transportation practices, such as using alternative fuels, optimizing route planning, and reducing emissions, can help businesses minimize their environmental impact and support corporate social responsibility (CSR) goals. By partnering with eco-friendly transportation providers and adopting green logistics practices, businesses can reduce carbon emissions, conserve natural resources, and promote environmental stewardship throughout their supply chain. Moreover, businesses can communicate their sustainability efforts to customers and stakeholders, enhancing brand reputation and attracting environmentally conscious consumers.
Conclusion
In conclusion, businesses can make good use of transportation services by optimizing their supply chain management, implementing just-in-time inventory practices, prioritizing customer service excellence, expanding into new markets, and embracing sustainability initiatives. By embracing transportation services as a strategic asset, businesses can achieve their objectives and thrive in an increasingly interconnected and global marketplace.
Travel/Tourism
Verve, Providus Bank Unveil Travel Card for Tourists, Others
By Aduragbemi Omiyale
A travel card designed for tourists, business visitors, Diaspora returnees has been launched by Verve in partnership with Providus Bank.
Known as the ProvidusVerve Travel Card, the Naira-based travel card will allow inbound travellers to enjoy a smooth, secure, and convenient payment experience throughout their stay in Nigeria. It was powered by Verve’s secure.
Created to support the surge of tourists, expatriates, business visitors, conference delegates, and returning diaspora expected during the festive Detty December season, the ProvidusVerve Travel Card enables seamless payments for transportation, hotels, dining, shopping, entertainment, and everyday essentials nationwide.
The card also works on select global merchant platforms that accept Verve, including Netflix, Google Play, and other digital services, ensuring travellers enjoy uninterrupted access to familiar services.
The ProvidusVerve Travel Card eliminates the hassle of sourcing naira or converting foreign currency on arrival. It enables instant, secure transactions, reduces reliance on cash, and supports compliance with the cashless policy of the Central Bank of Nigeria (CBN).
It also mitigates the risks associated with carrying physical cash such as loss, theft, or fraud, offering a safe, regulation-aligned option for both online and in-person payments.
“The ProvidusVerve Travel Card is a timely solution for inbound travellers seeking reliability, security, and simplicity while navigating Nigeria.
“Together with Providus Bank, we have created a product that eliminates the friction traditionally associated with accessing local payments.
“Whether for tourism, business, or festive activities, this card ensures a smooth financial experience from the moment visitors land,” the Vice President for Issuing and Acquiring Management for Africa at Verve International, Mr Paul Ohakim, stated.
On his part, the Divisional Head for Product Management and Solution Delivery at Interswitch, Mr Ademola Adeniran, described the partnership as a reflection of “Verve’s commitment to designing products that respond to real user needs.”
“The ProvidusVerve Travel Card supports everyday experiences — from booking rides and hotels to shopping, streaming, and dining. It provides inbound travellers with a secure, compliant, digital-first way to experience Nigeria without financial barriers,” he added.
Travel/Tourism
FG May Sell Dana Air Assets to Repay Debts
By Adedapo Adesanya
The Minister of Aviation and Aerospace Development, Mr Festus Keyamo, has disclosed that the federal government may recover and sell the assets of Dana Air to refund passengers and travel agents whose funds remain trapped following the suspension of the airline’s operations.
The Minister disclosed this in Abuja on Tuesday at the Ministry’s fourth quarter stakeholders’ engagement to enhance governance for effective service delivery in aviation.
Speaking at the event themed “leveraging public feedback to drive excellence in aviation services, the Nigeria Civil Aviation Authority (NCAA) will be directed to probe why funds trapped by the airline are yet to be refunded.
He revealed that the authority suspended the operations of the airline as a matter of choice between safety and disaster.
“For Dana, the problem is that it was a choice between safety and disaster. So we didn’t take the commercial thing as priority. The priority was safety, and we all looked at the damning reports that we had met on the table.
“It was a decision of the NCAA to suspend them, but I pushed them to say, look, these are the reports we are seeing on the table about safety record, about lack of standards that put the lives of Nigerians at risk. If they continue flying, I don’t know whether most of us will be here. Many of us would have been victims of one of those flights. God forbid.”
According to him, “I have asked Najomo (NCAA director general) to dig deep to find out how those passengers and agents will be refunded. He has to dig deep on that.
“One solution will also be that if that same individual or those entities are trying to come back to aviation under any guise, whether to go and register a new AOC or use any business within the aviation sector, they have to go and settle their debts first.
“We should look at their assets. There are assets that are still available. Let them sell their assets. Let’s cannibalize their revenue and pay people. Let’s find a way to go after their assets and get money to pay Nigerians who are owed.
“NCAA should do that because they can’t get away with it.”
Travel/Tourism
NCAA Slams N5m Consumer Protection Infraction Fine on Qatar Airways
By Adedapo Adesanya
The Nigerian Civil Aviation Authority (NCAA) said it has imposed a N5 million penalty on Qatar Airways for consumer protection violations.
The announcement was made on Wednesday by the NCAA’s Director of Public Affairs & Consumer Protection, Mr Michael Achimugu, on X, adding that there may be other sanctions depending on how the airline treats other cases.
“Glad to announce that, today, the NCAA has sanctioned @qatarairways to the tune of five million naira being penalty for consumer protection-related infractions. In addition, the letters of investigation (LOI) written to the airline over other cases may lead to further sanctions if not treated satisfactorily,” Mr Achimugu wrote.
The fine followed an incident when a Nigerian passenger was accused by a Qatar Airways cabin crew member of sexual harassment during boarding in Lagos for a flight to the United States via Doha, Qatar.
The allegation was only reported in Doha, where the passenger was arrested, detained for 18 hours, fined, and compelled to sign a document written solely in Arabic.
Qatar Airways allegedly refused to continue his journey, forcing him to purchase another ticket at considerable financial and reputational cost.
The NCAA said it invited Qatar Airways’ country manager to a meeting over the incident, but he failed to attend, sending subordinates instead.
“I understand that some countries do not have advanced aviation consumer protection regulations like Nigeria does. In certain cases, some countries don’t even have any. This creates a situation where airlines operating out of those countries (mostly national carriers) act with disdain towards consumer protection enforcement in Nigeria.
“This is not a situation that we would accept here. It is against the law for ANY Airlines not to respond to the NCAA. It is against the law to provide false information to the NCAA. It is against the law to fail to comply with the provisions of Part 19 of the NCAA Regulations 2023,” Mr Achimugu said in an earlier post.
In September, the NCAA accused Qatar Airways of mistreating Nigerian passengers and failing to comply with consumer protection regulations under Part 19 of the NCAA Regulations 2023.
The regulator then threatened stiff penalties against the airline for repeatedly disregarding its directives.
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