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Sheraton Cairo Reopens for Business after Renovation

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By Dipo Olowookere

The Sheraton Cairo Hotel & Casino in Egypt has been reopened for business after its management completed an extensive renovation of the facility.

Sheraton Hotels & Resorts, part of Marriott International, which manages the hospitality business, said the hotel was given a facelift to reveal its distinct and vibrant aesthetic with modern interiors, refreshed public spaces and innovative and revitalized dining concepts.

Perched on the West Bank of the River Nile, the property enjoys a prime location, in the heart of the city, just steps away from the Egyptian Museum, Cairo Opera House and the iconic 70 story Cairo Tower.

With signature brand experiences and the warmth of the familiar hallmark Sheraton service that goes above and beyond to make every guest experience meaningful, the hotel is poised to quickly regain its glory of yesteryears.

Commenting, President and Managing Director, Middle East and Africa, Marriott International, Mr Alex Kyriakidis said, “Sheraton Cairo was our first Sheraton hotel in Africa and has been a local icon since it’s opening in 1971.

“The reopening of this hotel is a milestone in our journey as it not only showcases our transformation efforts around the Sheraton brand, but also reinstates our commitment to Egypt as a strategic growth market.”

The hotel’s 326 fully renovated rooms and suites feature a harmonious blend of modern design with a warm palette offering unmatched comfort and the Sheraton Signature Sleep Experience.

Sheraton Club rooms offer exclusive access to the Sheraton® Club Lounge, a private space located on the 26th floor providing spectacular views of the city, where guests can enjoy complimentary breakfast, drinks and snacks during the day.

Leisure facilities include an extensive fitness centre with cutting edge equipment available 24 hours a day for in-house guests, a luxurious pool and a fully equipped wellness centre

Six distinctive restaurants and bars create an enriching culinary voyage and offer authentic and unique experiences.

El Mawardia Depuis 1985, a social institution on the west side of the Nile for over 30 years,  a place to see and be seen is back in a new avatar showcasing local cuisine paired with international favorites complemented by a thoughtfully cultivated assortment of coffees, teas, beverages as well as unique shisha flavours.

Giannini’s, the first New York Italian style restaurant in Egypt, explores the joy of communal dining as the acclaimed chef prepares special dishes that will surely electrify the most refined taste buds.

Inspired by mystical voyages and the many magical lands and travels that have found their place in Egyptian heritage, Rawi features undiscovered pairings of local ingredients and regional Arabic cuisine that lend their unique flavor and distinct identity to the menu at breakfast, lunch and dinner.

Guests can look forward to starting the day with fresh coffee, pastries and savories served at the Bridge Café located in the hotel’s upper lobby, before moving to the Pool Bar to enjoy the fun atmosphere and eclectic mix-and-match menu, followed by an evening of music and classic cocktails at Studio70.

With more than 1400 square meters of dedicated and unparalleled meeting space, Sheraton Cairo Hotel & Casino features a lavishly appointed ballroom, 13 meeting rooms and a fully equipped business centre, all with state-of-the-art facilities and seamless connectivity through high-speed Wi-Fi. The hotel provides both choice and flexibility together with thoughtful and personalized services making it an exclusive option for large-scale business meetings, social events, weddings or even smaller intimate gatherings.

“For over 45 years, generations upon generations of visitors have marvelled at the breath-taking sights surrounding the iconic Sheraton Cairo Hotel and experienced its warm and welcoming service, “said Hans Joerg Kreitner, General Manager, Sheraton Cairo Hotel & Casino. “We are committed to going above and beyond to relive that promise as we begin a new journey that stems from this rich and cherished legacy.”

Marriott International currently operates 18 hotels in Egypt across 7 brands including JW Marriott, The Ritz Carlton, Le Méridien, Marriott Hotels, Renaissance, Sheraton and Westin. It also has two additional hotels under advanced development including Mena House and The St. Regis Cairo.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via [email protected]

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Travel/Tourism

Verve, Providus Bank Unveil Travel Card for Tourists, Others

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ProvidusVerve Travel Card

By Aduragbemi Omiyale

A travel card designed for tourists, business visitors, Diaspora returnees has been launched by Verve in partnership with Providus Bank.

Known as the ProvidusVerve Travel Card, the Naira-based travel card will allow inbound travellers to enjoy a smooth, secure, and convenient payment experience throughout their stay in Nigeria. It was powered by Verve’s secure.

Created to support the surge of tourists, expatriates, business visitors, conference delegates, and returning diaspora expected during the festive Detty December season, the ProvidusVerve Travel Card enables seamless payments for transportation, hotels, dining, shopping, entertainment, and everyday essentials nationwide.

The card also works on select global merchant platforms that accept Verve, including Netflix, Google Play, and other digital services, ensuring travellers enjoy uninterrupted access to familiar services.

The ProvidusVerve Travel Card eliminates the hassle of sourcing naira or converting foreign currency on arrival. It enables instant, secure transactions, reduces reliance on cash, and supports compliance with the cashless policy of the Central Bank of Nigeria (CBN).

It also mitigates the risks associated with carrying physical cash such as loss, theft, or fraud, offering a safe, regulation-aligned option for both online and in-person payments.

“The ProvidusVerve Travel Card is a timely solution for inbound travellers seeking reliability, security, and simplicity while navigating Nigeria.

“Together with Providus Bank, we have created a product that eliminates the friction traditionally associated with accessing local payments.

“Whether for tourism, business, or festive activities, this card ensures a smooth financial experience from the moment visitors land,” the Vice President for Issuing and Acquiring Management for Africa at Verve International, Mr Paul Ohakim, stated.

On his part, the Divisional Head for Product Management and Solution Delivery at Interswitch, Mr Ademola Adeniran, described the partnership as a reflection of “Verve’s commitment to designing products that respond to real user needs.”

“The ProvidusVerve Travel Card supports everyday experiences — from booking rides and hotels to shopping, streaming, and dining. It provides inbound travellers with a secure, compliant, digital-first way to experience Nigeria without financial barriers,” he added.

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Travel/Tourism

FG May Sell Dana Air Assets to Repay Debts

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DANA Airlines

By Adedapo Adesanya

The Minister of Aviation and Aerospace Development, Mr Festus Keyamo, has disclosed that the federal government may recover and sell the assets of Dana Air to refund passengers and travel agents whose funds remain trapped following the suspension of the airline’s operations.

The Minister disclosed this in Abuja on Tuesday at the Ministry’s fourth quarter stakeholders’ engagement to enhance governance for effective service delivery in aviation.

Speaking at the event themed “leveraging public feedback to drive excellence in aviation services, the Nigeria Civil Aviation Authority (NCAA) will be directed to probe why funds trapped by the airline are yet to be refunded.

He revealed that the authority suspended the operations of the airline as a matter of choice between safety and disaster.

“For Dana, the problem is that it was a choice between safety and disaster. So we didn’t take the commercial thing as priority. The priority was safety, and we all looked at the damning reports that we had met on the table.

“It was a decision of the NCAA to suspend them, but I pushed them to say, look, these are the reports we are seeing on the table about safety record, about lack of standards that put the lives of Nigerians at risk. If they continue flying, I don’t know whether most of us will be here. Many of us would have been victims of one of those flights. God forbid.”

According to him, “I have asked Najomo (NCAA director general) to dig deep to find out how those passengers and agents will be refunded. He has to dig deep on that.

“One solution will also be that if that same individual or those entities are trying to come back to aviation under any guise, whether to go and register a new AOC or use any business within the aviation sector, they have to go and settle their debts first.

“We should look at their assets. There are assets that are still available. Let them sell their assets. Let’s cannibalize their revenue and pay people. Let’s find a way to go after their assets and get money to pay Nigerians who are owed.

“NCAA should do that because they can’t get away with it.”

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Travel/Tourism

NCAA Slams N5m Consumer Protection Infraction Fine on Qatar Airways

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Qatar Airways

By Adedapo Adesanya

The Nigerian Civil Aviation Authority (NCAA) said it has imposed a N5 million penalty on Qatar Airways for consumer protection violations.

The announcement was made on Wednesday by the NCAA’s Director of Public Affairs & Consumer Protection, Mr Michael Achimugu, on X, adding that there may be other sanctions depending on how the airline treats other cases.

“Glad to announce that, today, the NCAA has sanctioned @qatarairways to the tune of five million naira being penalty for consumer protection-related infractions. In addition, the letters of investigation (LOI) written to the airline over other cases may lead to further sanctions if not treated satisfactorily,” Mr Achimugu wrote.

The fine followed an incident when a Nigerian passenger was accused by a Qatar Airways cabin crew member of sexual harassment during boarding in Lagos for a flight to the United States via Doha, Qatar.

The allegation was only reported in Doha, where the passenger was arrested, detained for 18 hours, fined, and compelled to sign a document written solely in Arabic.

Qatar Airways allegedly refused to continue his journey, forcing him to purchase another ticket at considerable financial and reputational cost.

The NCAA said it invited Qatar Airways’ country manager to a meeting over the incident, but he failed to attend, sending subordinates instead.

“I understand that some countries do not have advanced aviation consumer protection regulations like Nigeria does. In certain cases, some countries don’t even have any. This creates a situation where airlines operating out of those countries (mostly national carriers) act with disdain towards consumer protection enforcement in Nigeria.

“This is not a situation that we would accept here. It is against the law for ANY Airlines not to respond to the NCAA. It is against the law to provide false information to the NCAA. It is against the law to fail to comply with the provisions of Part 19 of the NCAA Regulations 2023,” Mr Achimugu said in an earlier post.

In September, the NCAA accused Qatar Airways of mistreating Nigerian passengers and failing to comply with consumer protection regulations under Part 19 of the NCAA Regulations 2023.

The regulator then threatened stiff penalties against the airline for repeatedly disregarding its directives.

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