Brands/Products
Reputation Expert Holds Product Recall Crisis Management Seminar
By Dipo Olowookere
An international reputation management consultant and speaker, Mr Deon Binneman, has launched a one–day Product Recall Crisis Management Program, which he will facilitate in-house for interested clients.
The one-day in-house workshop ensures that team members understand the implications of a recall and their roles and functions during such an event.
The South African Consumer Protection Act places onerous responsibility on companies to recall faulty products in a manner that will cause no harm to the public.
This implies detailed Crisis Management and Crisis Communication protocols that incorporate best practice thinking, crisis communication & logistical management.
Product Recalls are expensive and have the potential to destroy brand reputation, trust and goodwill if not planned and executed correctly. Classical examples are the Tiger Brands Enterprise, the Ford Kuga and Samsung Galaxy 7 recalls.
A Product Recall is also a type of crisis that offers unique ethical, logistical, legal, communication and management decision making challenges.
Mr Binneman explained that this information-filled one–day workshop is designed to give an organization that professional edge when dealing with a crisis such as a product recall. Delegates will be able to evaluate their own organisation’s readiness to deal with a recall and/or develop a crisis plan to deal with such an event.
According to him, this workshop covers ethical, professional, legal, operational, managerial and communication aspects. The South African Consumer Protection Act places onerous responsibility on companies to recall faulty products in a manner that will cause no harm to the public.
Since a recall is always a possibility despite of quality controls and risk management, companies are well advised to plan to handle potential recalls well in advance, as handling product recalls professionally can go a long way to safeguard reputation.
He said the training includes detailed case studies that will test decision-making, communication, organizing abilities and ethical responsibilities.
This workshop is similar to a desktop simulation and will enable participants to make recommendations in their company on how to better manage reality and perceptual challenges that may arise from a product recall. As such, this training is also useful for benchmarking and auditing purposes,” the facilitator said in a statement made available to Business Post on Wednesday.
Mr Binneman has more than 30 years crisis management and communication experience and has provided advice to companies in 17 countries.
In 2011, he advised the Department of Statistics during the 2011 Census on Crisis Management and Crisis Communication strategy and protocols.
By Modupe Gbadeyanka
The Go Make A Difference (M.A.D) campaign train of MTN Nigeria made a brief stop-over in Calabar, Cross River State on Friday, February 28, 2025.
The event showcased icons who embody the Go M.A.D message, including Dr. E Osim, a childcare practitioner and techpreneur, who shared how MTN’s connectivity enabled his UNICEF volunteer work.
“Having my MTN router was one of the best things that happened to me. It allowed us to take our mission to the hinterlands,” he recounted.
Also, an entrepreneur, Joseph “La’Shakara” Edet, narrated his journey from a small fashion stand to owning multiple businesses.
“We’re in a digital age, and even then, I understood the power of the internet and social media in reaching people. Blackberry phones were reigning at the time, and MTN was the number one network that could help expand my reach,” he said.
DJ 007 described how data helped scale his DJ career, saying, “I’ve been able to work with different brands like Budweiser and Hennesy and even mentor aspiring DJs.”
The MTN Nigeria Go MAD campaign was created to promote its 5G network and the transformative power of 5G connectivity.
At the Calabar event, the MTN Head of Delegation, Mr Gbenga Ogunmekan, explained that, “Go M.A.D is a call to action. It’s about inspiring Nigerians to stand out in what they do. It’s about MTN providing an enabling environment for all our customers to go make a difference in their different life endeavours.”
“I’m sure we’ve all learned something, hearing from the people who have been able to make a difference using the MTN data network. I’m sure as we all go home, we’ll all do things differently and we’ll go M.A.D in our various endeavours,” the Manager for Sales and Trade Development at MTN, Chibuzor Akuchie, said.
By Modupe Gbadeyanka
A provider of digital financial services in Nigeria, MoMo Payment Service Bank (MoMo PSB), has introduced a gift card service in its mobile app.
The new addition is the Global Duka Gift Card Service, available to registered MoMo PSB customers, allowing them to easily purchase voucher codes for popular platforms such as Apple Play, Google Play, Netflix, Amazon, Xbox, and PlayStation.
This service was made possible through the collaboration between MoMo PSB and Sochitel Group, a global leader in digital prepaid products.
The gift card can be used by millions of MoMo PSB users to make seamless online international payments for gaming and entertainment packages.
This service enhances the user experience while supporting various essential payments including airtime and educational services. Customers can conveniently redeem these codes directly on their respective service providers’ websites, making digital transactions more accessible.
The Global Duka Gift Card Service is designed to eliminate barriers associated with traditional payment methods.
Users can now make purchases without needing credit or debit cards, ensuring secure and trusted transactions within the MoMo ecosystem.
The initiative simplifies access to international brands and fosters a more connected digital lifestyle for its customers.
The service is now live within the MoMo PSB Super App and is available to all registered users. To start enjoying the feature, customers simply need to log into their MoMo PSB app and navigate to the Global Duka section under ‘My Apps.’
“At MoMo, we are dedicated to driving financial inclusion through innovative digital solutions. The introduction of the Global Duka Gift Card Service aligns with our mission to empower Nigerians by providing easy access to global digital products.
“This partnership with Sochitel Group marks a pivotal step in enhancing our offerings and ensuring our customers can enjoy a broader range of services,” the chief executive of MoMo PSB, Phrase Lubega, said.
“Our collaboration with MoMo PSB is a significant milestone in promoting financial inclusion and simplifying cross-border commerce.
“With Global Duka, we are excited to provide Nigerian consumers with an effortless way to access international brands and services directly from their mobile wallets,” the chief executive of Sochitel Group, Mr Jerry Ejikeme, stated.
March is here, and if you’re looking for the best entertainment without breaking the bank, Showmax has got you covered! For a limited-time-only deal this month, you can unlock a world of binge-worthy shows, thrilling dramas, laugh-out-loud comedies, and gripping reality TV and more for only N1,000 on Showmax GE Mobile and for N2,000 for GE All Devices with the Showmax Shikini Season deal
Here’s a look at the top titles you don’t want to miss this March:
Between Worlds | Showmax Original | Stream from 6 March
Olamide’s life flips upside down when he’s mysteriously transported to Ilu Aarin, an ancient kingdom ruled by Oba Ajitoni. With the mischievous deity Esu testing his every move, Olamide gets pulled into palace secrets and old rivalries he doesn’t understand. At the same time, Detective Ifetozamiwa is working a case in the present that keeps pointing back to Ilu Aarin.
This 10-part fantasy series brings Yoruba mythology to life in a way that is mysterious and full of twists.
Kabiyesi | Showmax Original | Stream every Friday
Royalty comes with power, but also with peril. Inspired by the true story of Orompoto, the only female Alaafin of Oyo, Kabiyesi is a gripping tale of resilience, power, and the price of leadership.
Princess Aderiyife’s wedding day was meant to mark a new beginning, but betrayal, shifting alliances, and a brutal fight for survival turn it into a nightmare. Thrust into palace intrigue and political chaos, she must rise to claim her destiny as Oyo-Ile’s leader. More than just palace politics, Kabiyesi is a historical epic of ambition, duty, and a woman who defied all odds. With a stellar cast, this must-watch drama has fans hooked.
The Real Housewives of Lagos Season 3 | Stream every Monday
Luxury? Check. Drama? Double-check!
More than midway through Season 3, The Real Housewives of Lagos is serving high fashion, elite lifestyles, and nonstop ‘gbas gbos’. Newcomers Sophia, Dabota, and Diiadem have shaken things up, leading to shifting alliances, fiery confrontations, and internet-breaking moments. From Laura and Carolyna’s uneasy truce to Sophia and Dabota’s escalating feud, the drama is at an all-time high.
And with even bigger showdowns ahead, now’s the time to catch up. Watch RHOLagos on Showmax. New episodes drop every Monday
Godzilla X Kong: The New Empire | Stream from 3 March
Last year, it was one of the biggest movies in cinemas—now, it’s coming straight to your screen. Godzilla x Kong: The New Empire brings back the legendary Titans, but this time, they have to fight together against a new and dangerous enemy hiding beneath the surface. With the world at risk and an unexpected threat rising, will they make it out alive?
Starring Oscar nominee Brian Tyree Henry and child star Kaylee Hottle with Teen Choice winner Dan Stevens (Downton Abbey), this action-packed blockbuster is one you don’t want to miss. Streaming from Monday, March 3.
It Ends With Us | Stream from Saturday, 1 March
Based on Colleen Hoover’s bestselling novel, It Ends With Us tells the story of Lily Bloom, a woman who overcomes a traumatic childhood to embark on a new life in Boston and chase her lifelong dream of opening her own flower shop.
When her first love suddenly reenters her life, her relationship with a charming but abusive neurosurgeon is upended.
People’s Choice winner Blake Lively (Gossip Girl) stars as Lily, with director-producer Justin Baldoni (Jane the Virgin) and Brandon Sklenar (1923) co-starring.
It Ends With Us was the #17 biggest film of 2024 – and Google’s sixth most-searched movie of the year, in part because of the upcoming court case between Lively and Baldoni.
Heretic | Stream from 13 March
What starts as a simple visit quickly turns into a desperate fight to escape. In Heretic, two young missionaries knock on the wrong door and find themselves trapped in a terrifying game of survival. Their host, Mr. Reed—played by Hugh Grant in a chilling role unlike anything you’ve seen before—welcomes them in, but something about him feels off. As the tension builds, the true horror of their situation unfolds, and their faith is tested in ways they never imagined.
With a 91% critics’ rating, this film is being called one of the best horror movies of the year. Dark, gripping, and impossible to forget, Heretic will leave you questioning who you can really trust. Watch at your own risk.
Venom: The Last Dance | Stream from Monday, 31 March
The final chapter of the Venom saga is here, and the stakes have never been higher. On the run from both humans and aliens, Eddie Brock and his symbiotic partner, Venom, are forced into one last fight for survival, one that will push them to their limits and test their bond like never before. With Tom Hardy leading an all-star cast, this action-packed finale delivers chaos, dark humour, and a showdown you won’t forget.
The White Lotus S1-3 | Stream on Monday nights
Winner of 15 Emmys, The White Lotus returns for its highly anticipated third season, now set in a luxury resort in Thailand. As a new group of privileged yet deeply flawed guests check in, the show once again explores themes of wealth, power, and morality with its signature mix of satire and drama. But paradise isn’t always what it seems—especially when another dead body turns up.
Still written and directed by Mike White, the new season brings back Emmy nominee Natasha Rothwell as Belinda, alongside a stellar ensemble cast featuring Emmy nominees Carrie Coon, Jason Isaacs, Parker Posey, and Walton Goggins, BAFTA winner Aimee Lou Wood, and Critics Choice nominee Michelle Monaghan. With its biting social commentary, dark humor, and shocking twists, Season 3 is already being hailed as the best yet, boasting a 96% critics’ rating on Rotten Tomatoes.
Suits: LA S1 | Stream every Monday
If you were obsessed with Suits, you’re not alone, it was the most streamed show in the world last year. Ted Black is a former prosecutor turned lawyer for Hollywood’s elite. His firm is on the edge, and saving it means breaking the rules he once lived by.
Oh, and guess what? Harvey Specter is back! Gabriel Macht, the actor who played Harvey in the original Suits, is making a guest appearance, so you already know things are about to get real. Catch new episodes every Monday, and while you wait, binge all nine seasons of Suits on Showmax!
The Hunger Games: The Ballad of Songbirds & Snakes | Stream from Monday, 24 March
The Hunger Games prequel The Ballad of Songbirds & Snakes is set 64 years before Katniss Everdeen volunteered as tribute. Decades before he would become the tyrannical president of Panem, 18-year-old Coriolanus Snow is the last hope for his fading lineage, a once-proud family that has fallen from grace in a post-war Capitol.
With the 10th annual Hunger Games fast approaching, the young Snow is alarmed when he is assigned to mentor Lucy Gray Baird, the girls’ tribute from impoverished District 12. But Snow thinks he might be able to turn the odds in their favour. Uniting their instincts for showmanship and newfound political savvy, Snow and Lucy’s race against time to survive will ultimately reveal who is a songbird, and who is a snake.
Led by Tom Blyth (Billy the Kid) and Golden Globe winner Rachel Zegler (West Side Story, Snow White), the film’s cast also includes Oscar winner Viola Davis (The Woman King), four-time Emmy winner Peter Dinklage (Game of Thrones), Hunter Schafer (Euphoria), and Jason Schwartzman (Asteroid City). Also look out for Kenyan-born newcomer Eike Onyambu as Tam Amber.
Abigail | Stream from Thursday, 20 March
Abigail follows a group of would-be criminals who kidnap the 12-year-old ballerina daughter of a powerful underworld figure. All they have to do to collect a $50 million ransom is watch the girl overnight in an isolated mansion. But as the captors start to dwindle, one by one, they discover, to their mounting horror, that they’re locked inside with no normal little girl.
Stream More, Spend Less
With so much to watch this March, now’s the perfect time to dive into your next binge session. And thanks to the Showmax Shikini Season, you can do it without stretching your budget.
Head to www.showmax.com/deals to sign up and start streaming.
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