Connect with us

Banking

Agusto & Co. Rates Stanbic IBTC Best Digital Bank in Nigeria

Published

on

By Dipo Olowookere

A new report released by Nigeria’s first credit rating and research agency, Agusto & Co., has placed Stanbic IBTC Bank Plc as the best digital bank in the country.

Agusto & Co., in its Digital Banking Satisfaction Index report, disclosed that the bank was rated based on its seamless e-banking experience.

It was stated that the 2018 Digital Banking Satisfaction Index report highlighted customer’s preferences and attitude towards digital banking platforms provided by banks in Nigeria.

Digital banking in Nigeria is constantly evolving but one thing we are almost certain of is that it has come to stay, with new technologies introduced by banks regularly.

Looking at consumer behaviour towards online transactions, people are more likely to adopt solutions that are simple, convenient and fast, especially because the internet is now an integral part of our lives.

However, with online banking, customers more often than not have varying experiences with the quality of service rendered by these banks – some, more satisfied than others.

Therefore, it is essential for banks to strengthen their online banking presence by discovering these unique experiences, evolve with trends in consumer behaviour towards online banking and provide solutions to fill any existing gaps.

Agusto & Co., in a statement, explained that the objective of this report was for banks to use these preferences highlighted in the survey to create innovative techniques to enhance customer experiences on digital banking platforms.

Also, through this survey, Agusto & Co. said it assigned four banks with a “5 star” rating for Consumer Digital Banking Satisfaction of which Stanbic IBTC Bank Plc scored the highest.

The rating agency noted that findings from its report showed that there was room for improvement on online banking services in Nigeria, as majority of Nigerian customers crave an upgraded user interface, enhanced security features, speedy notifications on account activities, and a less cumbersome experience! It further revealed that personalized services and modification of these preferences can enhance the overall banking performance.

The launch of this report concludes the Agusto & Co. report launch campaign, which awarded participants who shared their unique digital banking experiences across social media, with a Samsung smartphone, and loads of airtime vouchers! The Digital Banking Satisfaction Index conducted by the agency includes the results of a focus group of respondents drawn from the formal and informal sector segments of the economy.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via [email protected]

Banking

CBN Approves BDCs Participation in FX Market, Caps Sale at $150,000 Weekly

Published

on

street FX traders

By Adedapo Adesanya

The Central Bank of Nigeria (CBN) has approved weekly foreign exchange (FX) purchases for Bureaux de Change (BDC) operators, with a cap of $150,000, as part of efforts to improve foreign exchange liquidity in the retail segment of the market and meet the legitimate needs of end users.

This comes as the apex bank once again approved the participation of licensed BDCs in the Nigerian Foreign Exchange Market (NFEM), noting that utilisation complies with existing BDC operational guidelines.

Under the new directive contained in a circular signed by the Director of the Trade and Exchange Department, Mr Musa Nakorji, all BDCs duly licensed by the CBN are permitted to access foreign exchange through any Authorised Dealer Bank of their choice, at the prevailing market rates.

The move, according to the circular, aims to deepen market efficiency and ensure broader access to foreign exchange across the economy.

The central bank, however, imposed strict compliance and risk-management conditions on the transactions. Authorised dealers are required to conduct full Know-Your-Customer (KYC) and due diligence checks on BDC clients before any FX sale.

To strengthen transparency and accountability, the CBN directed that all licensed BDCs must submit timely and accurate electronic returns in line with extant regulations. Any unutilised foreign exchange must be sold back to the market within 24 hours, as BDCs are prohibited from holding FX positions purchased from the NFEM.

The circular further restricts settlement practices, mandating that all FX transactions be conducted through settlement accounts with licensed financial institutions. Third-party transactions are prohibited, while cash settlement is limited to a maximum of 25 per cent of each transaction amount.

Overall, the directive reflects the CBN’s broader strategy to balance market access with strong regulatory oversight, ensuring liquidity in the foreign exchange market while safeguarding financial system integrity.

Recall that earlier this week, the Governor of the Central Bank of Nigeria (CBN), Mr Yemi Cardoso, explained that the central bank now allows the foreign exchange market to largely determine prices, while the bank steps in to buy foreign exchange when necessary.

The CBN boss said recent reforms have also made foreign exchange more accessible to ordinary Nigerians, especially those travelling abroad, while warning that Nigerians who are holding foreign currency without real need that such actions could lead to losses.

Continue Reading

Banking

Proposed Bidvest Bank Acquisition by Access Bank Hits Regulatory Brick Wall

Published

on

roosevelt ogbonna access bank

By Aduragbemi Omiyale

The proposed acquisition of South African financial institution, Bidvest Bank by a Nigerian lender, Access Bank Plc, has hit a brick wall.

Access Holdings Plc, the parent company of the Nigerian bank, had announced on December 12, 2024, its intention to completely takeover Bidvest Bank.

Talks regarding the 100 per cent stake acquisition began between the two banks and January 26, 2026, was fixed as the long-stop date by which all conditions required for the completion of the deal.

However, the day has come and gone with the conclusion of the transaction still hanging, according to Access Bank in a statement on Tuesday, February 10, 2026.

The company disclosed that certain conditions, including regulatory requirements, were not fully met as of the expiration of the long-stop date.

While Access Bank thanked the board and management of Bidvest for their patience and support throughout this process, it noted that the brick wall experienced in the transaction “reflects the complexities and extended timelines associated with multi-jurisdictional regulatory and transactional processes.”

However, the chief executive of Access Bank, Mr Roosevelt Ogbonna, said the organisation remains “constructively engaged with stakeholders on this transaction towards finding a potential path to closure.”

“This initial outcome does not diminish our confidence in South Africa’s financial ecosystem,” he declared, pointing out that the lender remains “focused on building Africa’s most respected financial institution, strengthening our trade finance capabilities and delivering long-term value to customers, partners and communities across all our markets.”

Continue Reading

Banking

CBN Grants Bank of Industry Approval to Operate Non-Interest Banking

Published

on

Bank of Industry BoI MSMEs

By Adedapo Adesanya

The Bank of Industry (BoI) has secured regulatory approval from the Central Bank of Nigeria (CBN) to offer Non-Interest Banking (NIB) services, marking a major expansion of its financing framework.

The approval was disclosed in a statement by the BoI Managing Director, Mr Olasupo Olusi, on Sunday, February 8, 2026.

The move is expected to strengthen the bank’s role in promoting sustainable industrial development and improving access to finance for underserved and high-impact business segments across Nigeria.

With the approval, BoI is authorised to commence non-interest banking operations, providing ethical, asset-backed financing options that prohibit interest and promote risk-sharing.

The initiative aligns with growing demand for alternative financing structures that support inclusive growth and social development objectives.

Mr Olusi described the approval as a significant milestone in the bank’s growth and long-term development agenda, adding that it positions BoI to deepen its contribution to Nigeria’s industrialisation drive through tailored financial solutions.

“This development marks a significant milestone in the Bank of Industry’s growth and long-term development agenda,” Olusi said.
“It positions the bank to further advance Nigeria’s sustainable and inclusive industrial development through tailored financial solutions for underserved and high-impact business segments.”

“Under this framework, BoI will be able to finance assets and raw materials for customers using approved non-interest banking products,” he added.

Mr Olusi noted that the approval underscores the CBN’s confidence in BoI’s governance and commitment to responsible financing.

He said the licence would allow the bank to scale its operations, introduce innovative financing solutions, deepen support for Micro, Small and Medium Enterprises (MSMEs), and reach a new category of borrowers who were previously unable to access BoI’s funding.

Reconstructed in 2001 from the former Nigerian Industrial Development Bank (NIDB) Limited, BoI was originally incorporated in 1959 to transform the country’s industrial sector by providing long-term, low-interest financing and advisory support to various enterprises.

The introduction of a non-interest banking window is expected to broaden BoI’s financing toolkit and attract new pools of ethical and faith-based capital.

Continue Reading

Trending