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Ecobank Has Demonstrated Pedigree, Expertise in Fees Collection—Sipe

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Ecobank expertise in fees collection

By Dipo Olowookere

The Head of Marketing and Corporate Communications at Ecobank Nigeria, Mr Jide Sipe, has called on schools to partner with the bank as their preferred financial institution for payments and collections.

Mr Sipe, who was commenting on the lender’s partnership with HerAbility Hub to promote girl-child education, noted that Ecobank has demonstrated pedigree and expertise in fees collection, locally and internationally.

“We have special loan packages for parents and guardians to enable them to pay school fees for their children. Our digital offerings are targeted at reducing the financial burden on parents, students, and schools, and facilitating the ease of payment of fees without hassles.

“The digital offerings include Ecobank Mobile App, EcobankPay and Ecobank Online for contactless fees payment, personal loans and salary advance packages at competitive interest rates, international transfers for offshore school fees payment and affordable remittance offerings.

“Those who have families abroad who wish to send money home to help with fees can do so at zero charges on the Rapidtransfer app. The bank has also provided the Banking-for-School pack for educational institutions to access working capital and loans,” he said.

Recently, in line with its overall strategy to support the development of the nation’s education sector, Ecobank Nigeria threw its full weight behind the Somolu school tour, which was themed Shattering the Glass Ceiling.

The event featured career seminars, empowerment programmes and donations of diverse education materials to schools in Lagos.

According to Mr Sipe, the banking firm supported the event because “the guiding principle of Ecobank’s CSR activities is to contribute to the economic development and financial integration of Africa.”

“Our main focus is to give back and contribute effectively to the societies in which we operate. This partnership follows our recognition of the inherent threat of a weak reading culture in Nigeria and its part of our dedicated efforts on literary advocacy amongst youths,” he added.

The founder of HerAbility Hub, Dr Omoayena Odunbaku, while commending Ecobank for the support, stressed that the success of the tour would nourish the future of many and transcend the borders that hinder the progress and success of the girl-child.

“The school tour was scheduled for four different locations across four days. It was targeted at 1,200 participants including 1,000 students across 19 government secondary schools, desk officers, keynote speakers and resource persons.

“Participation was by representation with a maximum of 50 students (25 male, 25 females) from each of the schools. The schools include Igbobi Junior High School, Morocco Shomolu, St Luke’s Junior Grammar School. CMS, Gbagada Comprehensive school, Bariga, Baptist Junior Grammar School, Obanikoro,” she stated.

Dr Odunbaku explained that HerAbility Hub is a female community platform that provides and integrates career talks channelled towards mentorship of young female secondary school students, film forums that give inspiration and steer critical thinking skills, and girl-child empowerment projects that are complemented with civic engagement lessons.

Further, she stated that HerAbility Hub advocates for girl-child empowerment by disseminating information that promotes the girl child’s sense of self-worth and their ability to determine their own choices, providing them with inspiration to break glass ceilings, motivating them to contribute positively to society, especially in the crucial years of their transition into adulthood and equipping them with the right resources to transcend rigid gender norms that undermine their full potentials.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via dipo.olowookere@businesspost.ng

Banking

Ecobank Assures Customers Sustained Excellent Service Delivery

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Ecobank Nigeria Jubril Mobolaji Lawal

By Aduragbemi Omiyale

Customers of Ecobank Nigeria Limited have been assured of excellent service delivery as the bank celebrates the annual customer service week.

“For us as a bank, we are inspired by your confidence and support to us in numerous ways. We are proud to celebrate your trust in our products and services and use and reliance on them across our touch points. Indeed, your word-of-mouth recommendations of them make us delighted to serve you better,” the Managing Director of the company, Mr Bolaji Lawal, said in a statement issued by the lender.

The financial institution lauded its customers over their continued patronage and dedication to the brand, assuring that the bank will continue to meet and surpass their expectations with product offerings.

Mr Lawal said customers’ loyalty to the bank over the years has made the Pan African bank one of the most preferred financial institutions in the country.

He pointed out that the choice of this year’s theme, Celebrate Service particularly resonates with Ecobank’s philosophy that service is a game changer.

“It is the reason we are constantly investing in our technology and equipping our staff with the requisite skills and resources to provide you with the relevant solutions you need and cutting-edge banking experience,” he stressed.

Mr Lawal reaffirmed the bank’s commitment to implement their feedbacks, noting that “we will continue to be relentless in our efforts to make financial services readily and easily accessible to you.

“As your preferred financial partner, we are happy to listen to you and remain committed to tailoring our products and services to suit your lifestyle and power your aspirations. We will continue to evolve with you and innovate our products and services to make banking a more rewarding experience for you.”

Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers daily. It is celebrated annually during the first full week of October.  This year’s celebration holds from October 3 to 7.

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Banking

Unity Bank, Lagos Food Bank Address Hunger, Malnutrition

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Unity Bank Lagos Food Bank

By Aduragbemi Omiyale

Food items worth millions of Naira have been donated to Ogundimu Ilaje, a riverine community in the suburb of Lagos, by Unity Bank Plc and Lagos Food Bank.

No fewer than 150 cartons of food items tagged Unity Box of Hope were distributed to hundreds of households in the underserved community.

The gesture is a collaborative initiative to support and promote interventions addressing hunger and malnutrition in communities.

It is also part of the strategic Corporate Social Responsibilities (CSRs) of Unity Bank aimed at sustaining the improvement of health and social well-being of communities it operates.

The lender, in a statement, further said it supported the programme because its goals align with the Lagos Food Bank Initiative, a non-profit organisation committed to providing welfare programmes to indigent people.

The donation comes on the heels of the worsening economic situation in the country, especially with the soaring food inflation at 23.12 per cent as of August 2022, which has alleviated hunger in many households.

Addressing the beneficiaries at the venue of food distribution, Mr Hillary Oguebo, Unity Bank’s Head, Corporate Resources, said the bank, as an agric-focused financial institution, was fulfilling its core mandate in line with Bank’s drive for food security, adding that the Bank is pleased to donate the food items to the community to help ameliorate the impact of the rising cost of food on them.

“Unity Bank has a financing business model that is principally anchored, amongst others, on boosting agricultural production, and it is also useful for those who have not benefitted from the bank’s Agric financing package to receive direct food intervention as it is being done today.

“Due to a lot of factors, especially growing insecurity, food production has been impacted severely, leading to historical food inflation. That has left many households struggling and battling hunger. So, this is a thoughtful gesture that we hope to sustain to reach as many Nigerians who deserve this form of intervention at this critical period,” he stated.

With a score of 28.3, the Global Hunger Index ranks Nigeria 103rd out of 116 and classifies the country’s hunger level as serious. This is a result of the country’s growing food insecurity, which has risen to more than 80 per cent from less than 20 per cent about three decades ago.

Unity Bank has led some of the most important critical interventions in the agric sector in Nigeria in the recent past and boasts significant investment in the Agric sector over the past six years and a track record of financing smallholder farmers that spur food production through the Anchor Borrowers’ Programme of the Central Bank of Nigeria (CBN).

Through a CSR initiative that feeds households in underserved communities, the Bank is redefining CSR through strategic interventions that align perfectly with its business model.

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Banking

FCCPC Records Decline in Complaints from Customers of Digital Loan Sharks

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customers of digital loan sharks

By Adedapo Adesanya

The Federal Competition and Consumer Protection Commission (FCCPC) says it has recorded a significant reduction in the number of consumer complaints regarding illegal digital money lending activities.

Mr Babatunde Irukera, the Executive Vice Chairman of the commission, said this in a statement via the agency’s Twitter handle on Wednesday.

Mr Irukera attributed the reduction in complaints from customers of digital loan sharks to the enforcement embarked on by the FCCPC joint taskforce.

“I agree that some activities of digital money lending institutions have destroyed relationships, whether professional or personal, and that is why we are doing all we can.

“I will be the first person to agree that there is a problem out there.

“Messages are still coming, harassment is still coming, but frankly, we have been tracking this for a while,” he added.

The FCCPC boss said that the complaints were the lowest recorded in the last two years, following several enforcements embarked by the commission.

“This is the lowest it has been in two years. From March, when we started this enforcement, there has been a significant reduction.

“I will say that after our enforcement last month, we counted probably less than 25 per cent looking at the tracking of the complaints that came in.

“But 25 per cent is not it, we will keep doing what we are doing, even adding more,” Mr Irukera said.

He said that the task force would continue to set the guard rails and make the loan shark businesses difficult.

“Wherever we find their bank accounts, we lock it down, whatever applications they are using, we go to google, we take them down,’’ Mr Irukera said.

He said that in pursuant to the order of the commission, Google had taken down over 70 applications, and the FCCPC had locked out over 60 bank accounts.

The executive vice chairman said Flutterwave had also taken down a dozen applications.

Mr Irukera appealed to members of the public to send their complaints relating to illegal money lending activities to lenderstaskforce@fccpc.gov.ng.

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