Ecobank Introduces Email, SMS, WhatsApp Money Transfer

By Modupe Gbadeyanka

Customers of Ecobank Nigeria can now start to transfer funds by email, SMS and WhatsApp as the mobile application of the financial institution has upgraded to accommodate these features.

The Head of Consumer Banking at Ecobank Nigeria, Mrs Olukorede Demola-Adeniyi, explained that with this feature, a customer can transfer up to N50,000 without the beneficiary’s account number.

“The transfer can be initiated without the beneficiary providing an account number or deciding on which account to receive the funds into. For us as a bank, this is super convenient for money transfer,” she said.

She further explained that this initiative is part of the bank’s innovation in digital banking, enabling customers to perform their transactions conveniently.

“This opportunity couldn’t have come at a better time when many people are self-isolating and keeping social distance due to COVID-19.

“We have the responsibility as a bank to continue to innovate for the benefits of our teeming customers. We encourage our customers and others to utilize this new addition to our digital self-service solutions,” the bankers said.

Mrs Demola-Adeniyi further said the process is simple and beneficiary can redeem the money sent in 3 simple steps; Receive the web link sent to his mobile number as SMS or WhatsApp message, click on the link to select the bank and enter the account number, then, submit the request and senders account is immediately debited.

The beneficiary account irrespective of the bank receives the credit instantly. The process is secure, convenient and funds are in local currency and do not leave the sender’s account until the beneficiary initiates the redemption into the destination account.

She called on those who are yet to download the Ecobank Mobile app to do so without delay because of the attendant benefits.

“The Ecobank Mobile app allows you to enjoy our banking services instantly and conveniently on your mobile device.

“The app provides you with an easy channel to manage your account and perform financial transactions in a simple and secured manner. The app gives you access to affordable banking services and more, wherever you are, on your mobile 24/7, 365 days a year,” she stated.