By Aduragbemi Omiyale
Fidelity Bank has announced the restoration of its service after a routine upgrade on its banking platform on Tuesday.
Yesterday, some customers of the financial institution experienced a few difficulties in completing their financial transactions.
The bank later sent a message to its customers, informing them of an upgrade being carried out to ensure they enjoy better services.
“Please be informed we are currently carrying out a routine upgrade on our banking platform.
“As a result of this, you may experience intermittent service disruptions while using our digital platforms. Kindly bear with us as the upgrade will be completed shortly.
“We apologize for any inconvenience you may experience as we work to serve you better.
“Our dedicated team of service agents are on hand to help you with all inquiries or challenges,” the notice seen by Business Post read.
On Wednesday morning, Fidelity Bank used the same platform to inform its customers that the upgrade had been completed and they could begin to enjoy seamless service.
“Please be informed that the routine upgrade on our banking platform has been completed and our online platforms are now available for use.
“We thank you for your patience and apologize for the inconvenience you may have experienced while the upgrade was ongoing,” the lender said.
