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Heritage Bank, NEFF Join Forces to Prevent e-Fraud

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By Dipo Olowookere

Heritage Bank Plc has partnered with the Nigeria Electronic Fraud Forum (NEFF) on the prevention of fraud in the Nigerian banking system.

MD/CEO of Heritage Bank, Mr Ifie Sekibo, said at unveiling of the 2017 NEFF annual report in Lagos recently that the bank was very proud of successes recorded by the forum, remarking that the advent of the forum has undoubtedly created revolutionary effect in the conception of banking services in the industry.

Mr Sekibo who was represented by Heritage Bank’s Executive Director in charge of Services and CIO, Mr Ike Williams, said financial institutions in the country had exploited these successes to introduce innovative banking products, especially e-products.

He said Heritage Bank would continue to support the forum and advised NEFF not to rest on its oars.

The Heritage Bank helmsman also commended Mr Adebayo Adelabu, the out-going deputy governor of the Central Bank of Nigeria (CBN), operations as an exceptional leader who made invaluable contributions to the success of the forum, remarking that it will be difficult for any to surpass the achievements he recorded for the forum.

While unveiling the NEFF 2017 annual report, titled ‘Tightening the Belt of e-fraud Prevention: A 4 sided approach,’ Mr Adelabu noted that in an environment that has witnessed fast-paced growth in both volume and value of electronic transactions, it would not be out of the ordinary if fraud attempts are also on the increase.

Mr Adelabu, who was represented by Mrs Tokunbo Martins, Director of other Financial Institutions Department of the CBN, added that a true test of resilience security and strength of a payments system is where losses were minimized, and measures taken to learn from those losses to forestall a recurrence.

According to him, in the last six years of the forum existence, NEFF has consistently acted as a catalyst in the formulation of cohesive and effective fraud and risk management strategies.

He said the forum has contributed to a year on year reduction in actual losses from e-fraud as reported by the Nigeria Inter-Bank Settlement System Plc (NIBBS), which accounted for the 25.71 percent in actual loss value in 2017 when compared to actual loss figures for 2016.

Mr Adelabu also commended NEFF for its decision to focus on fraud mitigation by engaging all stakeholders from banking, other eco system players, law enforcement agencies and telecommunication operators which has been put together to form the acronym BELT, from which collaboration should be tightened always.

In her contribution, Mrs Christabel Onyejekwe, Executive Director, Technology & Operations, NIBBS, said the organization has been adding value to the eco-system through the deployment of electronic banking and formulation of measures to monitor fraud.

She said NIBBS would continue to collaborate with other stakeholders in the continued effort to reduce e-fraud in the system.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via [email protected]

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Banking

Access Bank CEO Calls for Stronger Collaboration to Boost African Trade

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roosevelt ogbonna access bank

By Adedapo Adesanya

The chief executive of Access Bank Plc, Mr Roosevelt Ogbonna, has called for stronger collaboration among policymakers, financiers and businesses to accelerate trade within Africa and unlock the continent’s economic potential.

Mr Ogbonna made the call at the Access Bank Africa Trade Conference (ATC 2026) held in South Africa, where he said Africa must address structural barriers that continue to limit the growth of intra-continental commerce despite its vast market opportunities.

Speaking during his opening remarks, the Access Bank chief noted that the conference was convened to continue conversations which started at the inaugural edition in 2025 on how Africa can expand trade within the continent while strengthening its participation in global markets.

He noted that Africa’s share of global trade remains relatively small, stressing that fragmented trade corridors and structural bottlenecks continue to hinder the growth of commerce across the continent.

“The reality is that Africa still controls a small share of global trade. The corridors are still fragmented and more aspirational than functional, and too many small businesses that aspire to trade across Africa remain constrained”.

Further speaking, Mr Ogbonna explained that stakeholders at last year’s conference agreed on three key priorities for transforming Africa’s trade landscape. The priorities he listed include breaking down silos between policymakers, financial institutions and businesses, building a trade ecosystem driven by reliable data and analytics, and developing systems that support both large corporations and smaller businesses seeking to expand across borders.

He noted that the 2026 edition of the conference is not a fresh start but a continuation of efforts to drive meaningful progress in intra-African trade. According to him, since the last edition of the conference, some progress has been made across key sectors of the economy.

“We have seen value chains emerging across agriculture, manufacturing and services, and we are seeing African brands crossing borders and building a global presence,” he said.

Mr Ogbonna also pointed to the growing role of technology platforms in reducing friction in areas such as payments, logistics and market access. He, however, acknowledged that the gains remain uneven across the continent, with progress concentrated in a few markets and specific trade corridors.

The Access Bank Chief urged stakeholders across the continent to move beyond dialogue and take concrete steps that will strengthen trade relationships among African countries, emphasising that Africa’s economic transformation would depend largely on the willingness of businesses and institutions to collaborate more effectively.

“This conference must not end as another talking shop. It must become the birthplace of a movement that contributes to transforming intra-African trade,” he urged.

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Banking

Global Money Week: CBN Urges Customers to Safeguard PINs, Passwords

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CBN Ways and Means

By Adedapo Adesanya

The Central Bank of Nigeria (CBN) has warned banking customers to safeguard their financial information by never sharing their personal identification numbers (PINs), passwords, and other sensitive banking details with anyone.

The apex bank, in a post obtained from its X handle on Monday, advised customers as the world observes Global Money Week 2026 amid rising cases of fraud and scams targeting unsuspecting bank customers.

It emphasised that even individuals claiming to be bank officials should not be trusted with personal banking information.

“Protect your money by protecting your information. As we mark Global Money Week 2026, remember: your PINs, passwords, and banking details should never be shared with anyone, not even someone claiming to be from your bank. Stay alert. Stay safe.”

The warning comes amid worries as fraudsters often impersonate bank officials via phone calls, text messages, or emails to trick customers into revealing sensitive data. This has been made worse with the development of artificial intelligence (AI).

Global Money Week is an annual international campaign that promotes financial literacy, money management, and consumer protection. It is being observed worldwide, including in Nigeria, with a focus on safe banking practices.

This year’s theme, Smart Money Talks, focuses on supporting young people to talk openly about money, develop essential financial skills, and make informed decisions that build long‑term confidence and financial well‑being

Throughout Global Money Week, people and institutions will carry out programmes that will aid learning about the necessary money management skills, attitudes and behaviours needed to make smarter future financial decisions.

Topics like scams and fraud awareness, managing finances, understanding transactions and protecting consumer rights will also be explored across the world.

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Banking

Fintech Group Backs CBN Move to Strengthen Banking Security

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Nigerian Fintech Space

By Adedapo Adesanya

The Fintech Association of Nigeria has backed the recent slew of regulatory measures by the Central Bank of Nigeria (CBN), saying it will strengthen banking security, curb fraud and boost trust.

Mr Oluwaseun Adesanya, National Treasurer of the association, in an interview with the News Agency of Nigeria (NAN) in Lagos over the weekend, said the policies, including restricting banking applications to a single device, were designed to safeguard the financial ecosystem.

He said the regulator introduced the measures to improve security, protect customers and strengthen confidence in digital banking platforms.

Mr Adesanya, speaking on the sidelines of an induction and award ceremony organised by the Chartered Institute of Bankers of Nigeria (CIBN), said improved security will enhance convenience for customers and reinforce trust in financial institutions.

Mr Adesanya added the reforms would also help banks reduce losses from non-performing loans by strengthening credit facility frameworks.

“This will bring more sanity into the financial system and help banks avoid making provisions for loans that are no longer performing,” he said.

He noted that the regulatory initiatives were aimed at creating a safer environment for stakeholders across the financial services industry.

Last week, the CBN made some fresh regulatory moves aimed at strengthening the Nigerian banking ecosystem, including the announcement of new baseline standards requiring financial institutions to deploy automated anti-money laundering (AML) systems.

The new framework sets minimum standards for automated anti-money laundering solutions designed to strengthen the detection and reporting of financial crimes within Nigeria’s rapidly digitising financial ecosystem.

The CBN explained that the guidelines establish a baseline structure for financial institutions to deploy advanced monitoring tools capable of flagging suspicious financial activities instantly.

Also, it directed Nigerian banks to flag suspected fraud Bank Verification Numbers (BVNs) after a 24-hour watchlist from May 1, as well as updates on phone numbers linked to a BVN shall be allowed only once in a lifetime.

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