Heritage Bank Upgrades HB Padie App for Better Services

July 20, 2020
HB Padie App Heritage Bank

By Modupe Gbadeyanka

New improved features have been added to the mobile application designed by Heritage Bank Plc called HB Padie.

A statement from most innovative banking service provider in Nigeria over the weekend stated that the upgraded app, HB Padie 2.0, now allows users to enjoy convenient, quick, secure and affordable banking transactions seamlessly 24/7.

In addition, the banking app, which is squarely targeted at customers across board and embedded with improved security and self-service features, allow the customers to open accounts from the comfort of their zones.

Also, with the HB Padie 2.0 app, customers have easy access to funds and connect all bank accounts with their debit card details or account holder information.

The lender said the HB Padie 2.0 combines digital transactions and community lifestyle payments that empower customers with the power to build their world and perform digital transactions how they want.

The platform possesses other numerous benefits, as one of these is an enabler for foreign exchange transfer with speed and convenience you need all in one.

Furthermore, the app enables customers and small business account holders key into the electronic payment system easily, efficient collections, bills payment, mobile virtual top-up, funds transfer, balance enquiry and many more.

Other added features include frequent transaction; dashboard flexibility and personalisation, which involve profile management-the HB Padie 2.0 can be customized by the user by adding any profile picture of choice, whilst the customers can retain and delete beneficiaries without having to repeatedly enter the recipients’ account details.

The HB Padie app also allows customers to monitor their spending patterns, as it shows the inflow and outflow of funds on their account.

To further improve banking experience and make access to funds easier, Heritage Bank launched its USSD code *745#.

According to the bank, it does not require a smartphone or data and would induce an improved banking experience.

The bank said to register for the service, customers should dial, *745# account number* last 6 digits on the customer’s debit card# and follow the voice prompt.”

To ensure seamless banking transactions, the bank explained that customers are constantly communicated to, to also adopt its available 24/7 alternate electronic channel.

“We have encouraged our customers to adopt the self-service platforms like *745*0# for balance enquiry, Funds Transfer (Within Heritage Bank): *745*1*Amount*Account Number#, self-airtime recharge: *745*Amount#, third party airtime recharge: *745*Amount*Mobile Number# and change pin: *745*00#,” the lender said.

Modupe Gbadeyanka

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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