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NDIC Unveils Toll Free Line for Bank Customers to Report Illegal Deductions

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By Dipo Olowookere

As part of efforts to continue to protect interests of consumers in the banking sector in the country, Nigeria Deposit Insurance Corporation (NDIC) has set up a 24-hour Help Desk with a toll free telephone line 080063424357.

Managing Director and Chief Executive Officer of NDIC, Mr Umaru Ibrahim, while delivering his speech at the 12th Abuja International Trade Fair on Thursday, October 5, 2017, appealed to bank customers to make use of the toll free line to make enquiries on any issue bothering them.

“I would also like to restate NDIC’s commitment to consumer protection in the banking system. To this effect, the corporation’s 24-hour NDIC Help Desk with a toll free telephone line: 080063424357 is ever up and running.

“Depositors and other stakeholders are therefore advised to make effective use of the toll free telephone line in making their enquiries or laying genuine complaints on sharp practices noticed on their accounts to the corporation.

“For further information, members of the public can also visit our website: www.ndic.gov.ng which has been integrated with other popular social media platforms, including Facebook, Twitter, Instagram, YouTube and LinkedIn,” Mr Ibrahim said.

Also at the event, the NDIC said the corporation has set up more complaint desks where all depositors who are yet to claim their trapped deposits in any of the closed banks can file their claims directly.

He urged those with trapped deposits in any of the liquidated financial institutions to make use of the complaint desks.

“I am pleased to announce an additional feature to our participation in the Abuja and other trade fairs with the setting up of complaint desk where all depositors who are yet to claim their trapped deposits in any of the closed banks can file their claims directly.

“This is to save such depositors of time and stress involved in visiting our various offices to file such claims for reimbursement,” he said.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via [email protected]

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Banking

Zenith Bank Opens New Branch in Manchester March 17

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Zenith Bank

By Aduragbemi Omiyale

Nigerian lender, Zenith Bank Plc, is expanding its footprint in the United Kingdom, with the opening of a new branch in Manchester.

The launching of this branch is on Tuesday, March 17, 2026, with government officials from Nigeria and the United Kingdom, regulators, investors, customers, and business leaders from both countries expected to grace the occasion.

A statement from the bank said the new Manchester branch would complement Zenith Bank’s existing operations in the UK and serve as a strategic hub for supporting businesses engaged in international trade and investment.

Through the branch, the bank will provide corporate banking, trade finance, treasury and related financial services to clients operating across the United Kingdom, Europe and Africa.

Manchester, widely regarded as one of the United Kingdom’s most vibrant economic centres, hosts a diverse base of businesses across sectors such as manufacturing, engineering, logistics, technology and consumer goods.

The city’s strong commercial ecosystem and international outlook align closely with Zenith Bank’s expertise in corporate banking, structured finance and trade finance.

The Manchester branch will work closely with the company’s London operations and its broader international network to support clients seeking to expand across markets and unlock new opportunities in both the United Kingdom and Africa.

“The opening of our Manchester branch represents another important step in Zenith Bank’s growth as a leading African financial institution connecting businesses and markets across continents.

“Manchester is one of the United Kingdom’s most dynamic commercial centres, and our presence here will further strengthen financial connections between businesses in the UK and opportunities across Africa’s rapidly expanding markets,” the chief executive of Zenith Bank, Ms Adaora Umeoji, said.

Founded in 1990 by Mr Jim Ovia, Zenith Bank has grown into one of Africa’s most respected banking institutions, boasting a robust capital base and a remarkable history of year-on-year profitability.

Built on a strong foundation of people, technology and service, the lender has consistently delivered innovative financial solutions while maintaining a disciplined approach to growth and risk management.

Its impressive performance has consistently earned it excellent ratings, recognition and endorsement from local and international agencies and institutions.

Headquartered in Lagos, Nigeria, Zenith Bank operates over 500 branches and business offices across the 36 States of the Federation and the Federal Capital Territory (FCT).

The bank currently operates subsidiaries in several African countries, including Ghana, Sierra Leone, Gambia, and Cote d’Ivoire, while maintaining a presence in major international financial centres, including the United Kingdom, France, the UAE and China.

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Banking

Gidado Tasks Newly Inducted Chartered Bankers on Integrity, Others

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Kassim Gidado Polaris Bank chair

By Aduragbemi Omiyale

About 2,037 professionals have been inducted into the prestigious Chartered Banker and Microfinance Certified Banker cadre of the Chartered Institute of Bankers of Nigeria (CIBN).

At the induction ceremony over the weekend in Lagos, the chairman of Polaris Bank Limited, Mr Kassin Gidado, charged the newly inducted chartered bankers to be guided by three key principles throughout their careers: upholding integrity, committing to lifelong learning, and leading with purpose.

“Banking today is evolving at an unprecedented pace. Digital transformation, financial inclusion, regulatory reforms and emerging technologies are redefining how financial institutions operate and deliver value to society,” he said at the 2026 Stream 1 Chartered Banker Induction ceremony, which brought together industry leaders, regulators, banking professionals, and stakeholders to celebrate professional excellence and reinforce the role of certification in strengthening Nigeria’s financial system.

Mr Gidado described the induction ceremony as more than a formal event, noting that it represents a celebration of excellence, perseverance, and professional discipline within the banking industry.

He emphasised that while technology continues to transform the banking sector, trust remains the most valuable currency in banking, stressing that the credibility of the financial system ultimately depends on the integrity and professionalism of banking professionals.

The Polaris Bank chair commended CIBN for its continued commitment to strengthening professional standards, developing industry capacity, and nurturing the next generation of banking leaders in Nigeria.

He also reiterated the importance of investing in human capital within the financial services industry.

“At Polaris Bank, we firmly believe that human capital is the most strategic asset within financial institutions. The future of banking will not be defined only by technology or capital, but by the quality of professionals who steward these resources responsibly,” he stated.

Business Post gathered that the inductees emerged through various certification routes, including nine candidates through the Chartered Banker/MBA route, 816 through the Chartered Banker Regular Route, 25 through the MSc/Chartered Banker pathway, 262 through the SMP/AMP/Chartered Banker pathway, and 435 Microfinance Certified Professionals.

The candidates comprised executives, senior and middle management staff of Deposit Money Banks, Microfinance Banks and other financial institutions, as well as professionals from the public and private sectors, self-employed members of the Institute, and graduates from linked tertiary institutions.

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Banking

10 Startups for Wema Bank 2026 Hackaholics Accelerator Cohort

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Moruf Oseni Wema Bank Shares

By Modupe Gbadeyanka

Ten startups have made it to the 2026 Hackaholics Accelerator cohort of Wema Bank Plc, the lender said in a statement over the weekend.

The small firms are Farmslate, Ploy, Stocmed, Feest (Chao), Varsityscape, MamaAlert, Sane, Cyclex, Kieva, and Loocomo.

They will undergo a series of training sessions led by industry experts across key areas critical to startup growth.

Facilitators for the programme include the Chief Transformation Officer, Corporate Transformation & Innovation, Wema Bank, Babatunde Mumuni; Head, Strategy & Investor Relations, Wema Bank, Femi Akinfolarin; Head, Data Transformation, Wema Bank, Olamide Jolaoso; and Team Lead, Corporate Social Investment, Wema Bank, Oluwatoyin Adetunji.

Other facilitators include the Managing Director, Impact Hub Lagos, Idowu Akinde; Managing Director, B4B Partners, Napa Onwusa; Startup Advisor and Scout, Onaopemipo Dara; Mentor at Google for Startups, Rosemond Phil-Othihiwa; Head of Growth, Africhange, Tega Ogigirigi; and Startup Advisor and Mentor, Ademola Adewuyi.

“The startups selected for this cohort already have strong foundations, with products already in market, early traction, and clear growth potential.

“Each of the selected startups brings a unique solution to real challenges across different sectors. What Hackaholics Accelerator provides is the environment to strengthen those foundations through hands-on mentorship, strategic guidance, and access to the right networks.

“Over the course of the programme, we will work closely with these founders to refine their models, deepen market traction, and prepare them for sustainable scale,” the Chief Transformation Officer at Wema Bank, Mr Babatunde Mumuni, said.

Since its launch in 2019, Hackaholics has grown into one of Nigeria’s most influential youth innovation platforms, attracting over 15,000 applicants and supporting hundreds of digital solutions across multiple industries.

Through the Hackaholics initiative, Wema Bank has disbursed over $400,000 in funding to young innovators and startup founders across Nigeria.

Startups such as Feegor, Myitura, and Bunce are among those that have participated in previous editions of the scheme.

“Over the past six years, Hackaholics has grown into more than a competition; it has become a platform that reveals the depth of innovation and entrepreneurial potential that exists across Nigeria,” the chief executive of Wema Bank, Mr Moruf Oseni, commented.

“The startups selected for this cohort represent some of the most promising solutions emerging from the Hackaholics ecosystem, and we are committed to helping them refine their models, strengthen their foundations, and scale their impact,” he added.

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