Brands/Products
Melcom Intensifies Face Masks Protocols in Shops
The management of Melcom Group has said it will strictly enforce face/nose masks protocols in all its shops across Ghana.
The joint Group Managing Director of Melcom Group, Mr Mahesh Melwani, made this disclosure, stressing that this is to help stop the spread of COVID-19 among its customers and staff.
By this, shoppers who go to any of the Melcom shops nationwide are now required to wear nose or face masks or be denied entry.
He further said apart from the compulsorily wearing of masks, customers are also ensured to strictly observe physical distancing, washing of hands with soap under running water, rubbing their hands with sanitizers and have their temperature taken before they can get access into the shops.
“We have given instructions to, and we keep reminding all our shop managers to strictly enforce these containment measures and those who do not wear facemasks will be refused entry,” Mr Melwani said.
He averred that Melcom Group, which has 45 outlets and supermarkets across the country, will continue to enforce these strict measures, although very uncomfortable to shoppers, just to save lives.
“We now appreciate that since we started enforcing the wearing of facemask from the beginning of the outbreak in Ghana, 99 per cent of customers come having one. People now understand that wearing mask is not only for their safety but the safety of all of us,” he said.
Mr Melwani said Melcom was the first to introduce hand-washing to curb the spread of COVID-19 among its customers and employees, as they do well to encourage customers, in the early stages of the pandemic to wear masks.
He also said Melcom had procured several protective equipment including about 8,000 N95 facemasks and pocket hand-sanitizers for its staff nationwide.
“We also have instructed our staff to constantly clean and disinfect the lifts, trolleys, railings on stair cases and ramps. We are doing our level best in hammering this into all our staff that this must be done all the time.
“We also implemented measures such as having queue markers and regulating entry to ensure that the number of customers inside remains manageable,” he said.
This was acknowledged by the President of Ghana, Mr Nana Akufo-Addo, in his Address to the nation on Sunday, April 26, 2020 wherein he tasked all other business to emulate Melcom.
On their social responsibility, Mr Melwani said Melcom had undertaken many corporate social responsibility activities to improve the lots of Ghanaians including the donation of 1,343 units of blood to the various blood banks earlier this year involving staff and members of the public in 22 outlets of Melcom nationwide.
A donation of veronica buckets, liquid soaps, sanitizers, hand and face towels we were made to Korle bu and 37 Military hospitals.
They have also imported and donated portable toilets and accessories to be installed for selected schools valued at over GHC150,000 a donation of GH100,001.00 was given to the COVID-19 National Trust Fund. With all this Melcom has also kept up and is current with its tax obligations with GRA.
The company also donated numerous pocket hand-sanitizers to a number of public institutions including the Ghana Journalists Association (GJA), Ghana Revenue Authority (GRA), Ghana Investment Promotion Centre (GIPC), Ghana Immigration Service, Office of the President< Ghana Police service, Fire Services, SNNIT, ICU, various hospitals including Korle Bu, Ridge, 37 Military, Holy Trinity Hospitals ,Chief Imam and several of their banking partners.
Brands/Products
FoodCourt Pauses Operations as Unpaid Salaries, Debt Mount
By Adedapo Adesanya
FoodCourt, a Nigerian cloud kitchen startup backed by Y Combinator, has suspended operations after months of unpaid salaries and mounting debts to vendors triggered a staff strike and forced the company to halt customer orders, according to a report by TechCabal.
The publication reported that customers first noticed on March 4 that they could no longer place orders through the FoodCourt app after the company disabled ordering as kitchen workers, delivery personnel and branch staff embarked on strike over unpaid wages. The company also owed outstanding payments to vendors.
By April 19, FoodCourt had temporarily shut its last operating branch after suspending activities across its Lagos and Abuja locations while seeking fresh funding and restructuring the business, according to the report.
The company’s chief executive, Mr Henry Nneji, said the decision to pause operations was not caused by a single issue but by a combination of operational, organisational and working-capital challenges.
“It’s important to clarify that the decision to pause operations wasn’t driven by one single issue. We reached a point where it became clear that continuing to patch those issues while operating wasn’t the right long-term decision,” he said.
“The objective is to build a stronger business than the one that existed before the suspension. We fully intend to bring FoodCourt back,” he added in an emailed response.
The company acknowledged outstanding obligations to employees, vendors, riders and service providers, but declined to disclose the number of affected workers or the total amount owed. It said efforts were underway to resolve the liabilities as part of its restructuring process.
It was also reported that the startup’s financial difficulties worsened after expansion into additional locations increased operating costs, while its cloud kitchen model came under pressure from rising labour, logistics, food and marketing expenses.
Despite the shutdown, Mr Nneji said FoodCourt intends to relaunch after completing its restructuring, adding that the company believes demand for its products remains strong.
Founded in 2021 by Henry Nneji and Paul Adokiye Iruene, FoodCourt operates cloud kitchens under multiple virtual restaurant brands through its consumer app. According to TechCabal, the startup had previously disclosed raising $1.7 million, delivering more than one million meals and reaching $4.3 million in annual recurring revenue by the end of 2024.
Brands/Products
Chicken Republic Introduces Improved Smokey Jollof Recipe
By Aduragbemi Omiyale
To further reinforce its commitment to continuous enhancement of customer experience through menu innovation and quality improvements, Chicken Republic, Nigeria’s leading quick-service restaurant brand and a flagship brand of Food Concepts Plc, has improved its Smokey Jollof recipe across restaurants nationwide.
As a customer-centric brand, Chicken Republic regularly evaluates consumer feedback, dining trends, and product performance to ensure its menu continues to deliver the quality and value to which customers have become accustomed.
The updated Smokey Jollof is part of this ongoing commitment to continuous improvement.
The refreshed recipe represents the latest evolution of one of the brand’s most popular offerings.
Developed with a focus on richer flavour, greater consistency and an even more satisfying eating experience, the improved Smokey Jollof reflects Chicken Republic’s dedication to meeting the evolving tastes and expectations of its customers.
“At Chicken Republic, our customers are at the heart of every decision we make. We are constantly listening, learning and looking for ways to improve the experience we deliver.
“The improved Smokey Jollof is a reflection of that commitment. We’ve refined the recipe to deliver an even richer, more enjoyable taste experience while maintaining the flavour profile our customers know and love,” the Managing Director of Food Concept, Mr Olumide Aniyikaiye, stated.
“Great brands evolve with their consumers. This update is not about changing what people love, but about making it even better.
“We are confident that customers will enjoy the improved recipe and appreciate the attention we continue to invest in delivering quality meals every day,” Mr Aniyokaiye added.
The improved Smokey Jollof is now available at Chicken Republic outlets nationwide, allowing customers to experience a more flavourful and consistent version of a fan-favourite menu item.
This latest enhancement underscores Chicken Republic’s broader commitment to innovation, quality and creating memorable meal experiences for customers across Nigeria.
Brands/Products
NAFDAC Busts N42m Expired Baby Wipes Warehouse
By Adedapo Adesanya
The National Agency for Food and Drug Administration and Control (NAFDAC) said it has uncovered a warehouse stocked with expired baby wipes intended for illegal revalidation and sale to unsuspecting consumers.
In a statement shared on X (formerly known as Twitter) on Monday, the agency said the value of the products is estimated at N42 million.
The agency said during the operation, its officers discovered over 240 cartons of expired baby wipes that had already been revalidated and repackaged, alongside approximately 20,000 additional expired wipes, equivalent to 625 cartons, awaiting revalidation.
NAFDAC said one suspect was apprehended at the scene, while the warehouse was sealed and the products evacuated for further investigation.
“The distribution and use of expired baby wipes pose significant health risks, particularly to infants and young children, including skin irritation, skin infections, allergic reactions, worsening of eczema or dermatitis, and an increased risk of diaper rash due to the reduced effectiveness of preservatives that inhibit microbial growth.
“The seized products are valued at approximately N42 million.
“We reaffirm our commitment to protecting public health by preventing substandard and expired regulated products from re-entering the market.
“Members of the public are urged to remain vigilant and report suspicious activities involving regulated products to the nearest NAFDAC office or call 0800 1 623322,” it stated.
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