By Dipo Olowookere
A mobile app to allow its users to track their remittances has been introduced by a leading global digital payments company, WorldRemit.
The initiative called WorldRemit Transfer Tracker mobile App is now available through the Google app store in Nigeria, India, Mexico and Colombia. It will be free to download through the app store in 90 countries in iOS and Android later this month.
The Transfer Tracker App has a track my money feature, which allows recipients to see exactly where their funds are in real-time for added peace of mind.
According to the 2017 World Bank Global Findex database, there are 1.7 billion adults across the world who do not have a bank account or do they have an account with a mobile money provider.
The majority of financially excluded people tend to live in rural areas or places with limited access to reliable transportation, which often means having to make long journeys into city centres.
For those who rely on financial support from loved ones abroad, visiting cash pick up agents is often the only option available to them.
Consumer research shows that financial insecurity is at an all-time high and WorldRemit is working tirelessly to increase transparency and support users by providing easy access to financial services.
With WorldRemit’s proprietary technology, each user can now track the money they have been sent, giving them added peace of mind at a time when they need it most.
“Whenever I have the chance to speak to our customers, they always remind me of the three reasons they choose our service – convenience, speed and safety.
“I’m delighted that we have launched a service exclusively for our customers who receive money from their family and friends,” the Chief Product Officer at WorldRemit, Mr Stephen Lovell, said.
“Through developing the Transfer Tracker App, we hope to empower recipients of money transfers so that they can access their funds as conveniently and as safely as possible.
This remains a guiding principle for us as we continue to provide an inclusive end-to-end money transfer service,” he stated further.
WorldRemit is one of the first companies in the global payments industry to launch a transfer tracker app exclusively with recipients in mind.