Connect with us

Brands/Products

Zoho Deepens CRM Platform with AI, Workflow Automation Features

Published

on

Zoho Deepens CRM Platform

By Aduragbemi Omiyale

The customer experience (CX) platform of Zoho Corporation has been updated with new features designed to make CRM more accessible across organisations, not just for sales teams.

The global technology company in a statement said the platform has now been embedded with powerful new Artificial Intelligence (AI) and workflow orchestration features, driven by its in-house AI engine, Zia.

It stated that CRM for Everyone is now generally available globally, with enhanced Zia capabilities and new features like Connected Records and Connected Workflows.

The platform now features several agentic AI capabilities through Zia, allowing users to issue natural language prompts to generate reports instantly, with the ability to review, pause, and edit in real time.

Zia also enables custom module creation using plain language, allowing non-technical users to set up field types, permissions, and module structures effortlessly. Creating workflows is similarly simplified – Zia acts on behalf of the user to automate tasks.

Additionally, a unique “Image to Canvas” tool lets users convert images into functional design elements within the CRM interface, enhancing visual customisation.

The company also stated that CRM for Everyone now has Connected Records and Connected Workflows.

Connected Records automatically link tasks and data across departments, ensuring continuity throughout the customer journey, while Connected Workflows orchestrate tasks across multiple teams, enabling sales, marketing, onboarding, account management, finance, and legal departments to stay aligned with seamless access to contextual information. This ensures customers receive consistent experiences at every interaction point.

“Many people across departments need access to customer information, yet CRMs have traditionally been limited to sales.

“With CRM for Everyone, we’re democratising access and simplifying system use through Zia’s capabilities. Anyone can now create reports, workflows, or even redesign their CRM interface using simple prompts,” the Country Head of Zoho Nigeria, Mr Kehinde Ogundare, stated.

Brands/Products

BMA Tasks Alumni Network on Collective Impact

Published

on

BMA Alumni Network

By Adedapo Adesanya

The Brand Management Academy (BMA) held its highly anticipated inaugural Alumni Network ceremony on Saturday, June 14, bringing together some of Africa’s brightest minds in brand and commercial leadership.

Hosted in Lagos, the event officially launched a growing community of over 450 marketing and sales professionals trained by BMA, cutting across key industries including FMCG, tech, finance, telecommunications, and manufacturing.

The ceremony attracted top-tier professionals, C-suite executives, and emerging talents, all bonded by the Academy’s shared mission to drive brand excellence and leadership across the continent.

“This is more than just a reunion,” said Olusegun X. Akinyemiju, the newly inaugurated President of the BMA Alumni Network. “It’s the birth of a movement — a strategic community of commercial leaders committed to raising the bar for brand and business performance in Africa. Our collective impact starts now.”

The event featured inspiring keynote sessions, alumni showcases, industry spotlights, and a vibrant after-party that captured the energy and spirit of the BMA community.

The executive committee of the Alumni Network was also formally unveiled. The team had emerged earlier in February following a fiercely contested election that drew attention from marketing professionals and external observers alike, highlighting how creative campaign strategies can be deployed even in electoral processes.

Speaking at the event, Dr. Abiodun Ajiborode, Founder of BMA, emphasized the importance of the Alumni Network to the Academy’s long-term vision.

“The alumni network was always part of the plan. We didn’t just want to produce skilled professionals, we wanted to build an ecosystem of brand custodians. A platform where leaders can grow, collaborate, and influence the industries they serve.”

The Network is already gearing up for impact, with plans for mentorship programs, thought leadership sessions, community outreach, and strategic partnerships to drive marketing innovation across Africa.

The inaugural ceremony was more than a celebration, it was a declaration of intent. The BMA Alumni Network is stepping into its new chapter with clarity, purpose, and momentum.

“We are just getting started,” said President Akinyemiju. “The real power of BMA is not only in what we learned, but in what we will build together.”

Continue Reading

Brands/Products

GOtv Customers to Enjoy Free Package Upgrade from June 16

Published

on

GOtv

From Monday, 16 June to Thursday 31 July, when you pay your subscription, you will get upgraded to the next package. No charge. No extra step. Just more shows, more channels, and more to come home to. That’s not all, if you need to get GOtv, for a limited time, the decoder is available for N9,000 only.

Why? Because we’ve got you!

So, here’s what you can watch during this period.

Club World Cup – The first of its kind, with teams from all over the world. Your favourite teams (just the big ones) – Real Madrid, PSG, Man City, Chelsea, Atletico Madrid etc. It runs from June 15 to July 16.

Shaka Ilembe Season 2 – The best (and by a huge mile) epic drama series created in Africa. It’s a gritty biopic of one Africa’s most celebrated heroes. This second season, the story reaches its climax as Shaka unites the Zulu nation. Shaka Ilembe season 2 started on June 15, and airs by 10:00 PM every Sunday on Africa Magic Showcase and Epic.

Nigerian Idol Season 10 – The tenth season of Nigerian Idol is delivering what we expected and more. The quality of contestants on the show at the moment all have what it takes to win the show. Now every episode feels like a fight to win it!

BBNaija No Loose Guard Reunion – While BBNaija No Loose Guard felt like a hangout with friends; the reunion is a totally different firecracker! It’s one last chance to let the world know how they truly feel about some of their fellow housemates, and they didn’t hold anything back.

BBNaija Season 10 – The most anticipated season of the biggest reality TV show in Africa. If there’s one thing we can all count on,

If these are not your piece of cake, then there’s a new era of rich and deep drama series on Africa Magic Showcase between 8:00 PM and 9:00 PM every week day.

Manage your account with the MyGOtv App and take your content wherever you go with GOtv Stream both available for download on the Android or iOS store. Login or register your profile and always stay on top of your account and viewing needs. Reconnect and get boosted so you can watch more without paying more because we’ve got you everyday!

Continue Reading

Brands/Products

Akabanga Lagos Now Sole Distributor of Rwanda’s Chili Oil in Nigeria

Published

on

Akabanga Chili Oil

By Modupe Gbadeyanka

The iconic chili oil from Rwanda, Akabanga Chili Oil, will now be solely distributed in Nigeria by Akabanga Lagos, following the 100 per cent stake acquisition of Akabanga 4U Limited.

To deepen market penetration and create strategic partnerships to position Akabanga Chili Oil as a household staple in Nigerian homes and restaurants, Akabanga Lagos is launching an aggressive dealer mobilisation campaign across the 36 states of the federation, aimed at boosting nationwide availability and visibility of the product.

Crafted in Rwanda by the renowned Sina Gérard/Entreprise Urwibutso, Akabanga Chili Oil is a premium blend of yellow African habanero peppers, sunseed oil, and natural spices.

Available in 20ml and 100ml bottles, the oil is cherished for its distinct smoky, earthy flavour and versatility perfect as a condiment or cooking oil across a variety of local and international dishes.

“Nigerians are known for their love of flavour-packed, spicy food, and Akabanga hits the right note with just a few drops.

“This acquisition is a dream realized. Having championed this product in Nigeria for years, we are honoured to now lead its national distribution.

“Fondly called Rwanda’s little secret, we’re excited to help more Nigerians discover its magic,” the founder of Akabanga Lagos, Ms Temitope Mudabai, stated.

Also, the founder of Sina Gérard/Entreprise Urwibutso, Mr Sina Gerard, said, “Nigeria boasts one of the largest consumer markets in Africa and is well known for its mouthwatering and diverse gastronomy.

“We are excited to partner with Akabanga Lagos to introduce this delicious tasting product to the market and we are confident that our product will feel right at home here in Nigeria.”

Continue Reading

Trending

https://businesspost.ng/DUIp2Az43VRhqKxaI0p7hxIKiEDGcGdois8KSOLd.html