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Capital Bancorp Unveils Five Products to Boost Customer Service

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By Dipo Olowookere

In order to ensure its clients and investors in the Nigerian capital market enjoy better services and value for their money, the management of Capital Bancorp Plc has come up with five new strategic innovations.

The new key initiatives are Upgraded Bancorp E-Trade, Online Account Opening, Bancorp Mobile, Live Chart, and Self Service Desk.

At the unveiling ceremony held in Lagos on Tuesday, the investment firm said these five products would be use to retain its existing customers and gain more.

Head of Stockbroking at Capital Bancorp, Mrs Ayoola Opeyemi, explained that technology drives the entire global financial market, and that the firm has leveraged its innovativeness to introduce these five key initiatives in order to attract more investors into the capital market.

She added that they would enhance investors’ seamless transaction in the Nigeria’s capital market and promote financial inclusion programme.

During the media briefing, the company explained that, “With our upgraded Bancorp E-trade, we have been able to solve this challenge for our clients. The Direct Market Access allows clients to trade themselves without the intervention of the broker. They key in their mandates which goes directly to the floor of The Nigerian Stock Exchange and mandates are executed immediately stocks are trading at clients’ limit.”

Capital Bancorp added that it has made it possible for its clients to be able to view live trades, real time prices, total volumes of bids and offers on all stocks with their corresponding prices inclusive.

It gives them the opportunity of monitoring their mandates and seeing market dynamics. Though it requires rapt attention and understanding, this eliminates the issue of buying a stock at a time its on full offer or selling just when it goes on full bid.

On its Online Account Opening feature, the company said, “We are working towards a paperless system where clients can do virtually all required to participate in the capital market electronically. Rather than the conventional way of filling some bulky forms, clients now have the option of opening accounts online in the convenience of their homes/offices by going through these easy steps: Visit our website and click ‘REGISTER’, Fill in your Personal, Bank and Next of Kin details, Duly upload Passport Photograph, Utility Bill, ID Card and Signature Specimen, and Confirm details and submit registration.

“Client will receive instant mail confirming success of the registration. Log in details will also be received within 24 hours to enable clients’ trade/access their accounts via our Bancorp Mobile or Bancorp E-trade. Clients can fund their trading accounts instantly using any of the payment channels on our website.”

For the Bancorp Mobile initiative, the firm said, “Recent statistics indicate that smart phone users are more than PC/Laptop users. We however decided to invent a mobile app in alignment with this technology trend.

“Bancorp Mobile is a secured trading application offering simple and hassle free trading across NSE/NASD equities at the click of a button. It currently runs on all android devices with OS Version 7.0 and above. Having all the features of our Bancorp E-trade, Bancorp Mobile enables you to open an account, trade, track your stock position and view transactions anytime anywhere on a mobile friendly interface using these 5 easy steps:

“Visit Google Play Store, or click here to download, Download ‘Bancorp Mobile,’ Open an account, Credit account instantly using the integrated e-payment interface, and Place your mandates, and trade yourself!”

It said further that Self Service feature allows customers to Open an account, place their orders, check account balance, view portfolio holdings/valuations, and view real time prices on Market Watch.

“Our customer service representatives are however available to guide clients through the system where necessary,” it said.

Capital Bancorp said its Live Chat initiative was created to, “To help us assist our existing/prospective clients most efficiently.”

“We are available to respond instantly to all enquiries from existing and prospective clients between 8am to 5pm every work day. Chats sent outside work hours will be received offline and responded to via e-mail as soon as work resumes,” it added.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via [email protected]

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Economy

UBN Property Triggers 0.22% Loss at NASD OTC Exchange

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UBN Property

By Adedapo Adesanya

The NASD Over-the-Counter (OTC) Securities Exchange recorded a 0.22 per cent decline on Monday, January 20, with the market capitalisation shedding N2.35 billion to close at N1.073 trillion compared with the preceding session’s N1.075 trillion and the NASD Unlisted Security Index (NSI) going down by 6.79 points to wrap the session at 3,105.12 points compared with 3,111.91 points recorded in the previous session.

It was observed that the loss recorded on the first trading day of the week was triggered by UBN Property Plc, which crashed by 20 Kobo to trade at N2.00 per share versus last Friday’s N2.20 per share.

However, the share price of Industrial and General Insurance (IGI) Plc went up by 4 Kobo to 40 Kobo per unit from 36 Kobo per unit, it could not stop the bourse from going down at the close of transactions.

The activity chart showed that on Monday, the volume of securities traded by investors increased by 57.9 per cent to 767,610 units from the 486,215 units traded in the preceding session, while the value of shares traded yesterday slumped by 17.7 per cent to N2.3 million from the N2.8 million recorded in the preceding trading day, as the number of deals declined by 14.3 per cent to 12 deals from the 14 deals carried out in the previous trading day.

At the close of transactions, FrieslandCampina Wamco Nigeria Plc remained the most active stock by value on a year-to-date basis with the sale of 4.1 million units worth N162.9 million, followed by Geo-Fluids Plc with a turnover of 9.1 million units valued at N44.0 million, and 11 Plc with the sale of 55,358 for N14.5 million.

Also, Industrial and General Insurance (IGI) Plc closed the day as the most active stock by volume on a year-to-date basis with 25.3 million units sold for N5.9 million, Geo-Fluids Plc came next with 9.1 million units valued at N44.0 million, and FrieslandCampina Wamco Nigeria Plc with 4.1 million units worth N162.9 million.

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Economy

Naira Weakens to N1,550/$1 at Official Market, Gains N5 at Black Market

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Naira 4 Dollar

By Adedapo Adesanya

The value of the Naira weakened against the US Dollar at the Nigerian Autonomous Foreign Exchange Market (NAFEM) on Monday, January 20 amid FX pressures associated with this period.

Most people who came into the country for Christmas and New Year holidays are already going back and are in need of forex, putting pressure on the local currency.

Also, the poor performance of the domestic currency could be attributed to end to the 42-day access granted by the Central Bank of Nigeria (CBN) to Bureaux de Change (BDC) operators to buy forex at official price.

According to data from the FMDQ Securities Exchange, the Nigerian Naira lost 0.16 per cent or N2.47 on the greeback yesterday to sell at N1,550.05/$1, in contrast to last Friday’s rate of N1,547.58/$1.

Similarly, the Naira slumped against the Pound Sterling in the spot market on Monday by N23.39 to trade at N1,906.98/£1 versus N1,883.59/£1 and depreciated against the Euro by N23.14 to sell for N1,613.48/€1 compared with last Friday’s N1,590.34/€1.

However, in the parallel market, the Nigerian currency improved its value against the Dollar during the session by N5 to quote at N1,665/$1 compared with the previous session’s N1,670/$1.

As for the cryptocurrency market, it turned red yesterday as the US President, Mr Donald Trump, didn’t bring up the much-expected subject of crypto in his inauguration speech on Monday afternoon.

Mr Trump had promised a far more friendly crypto policy stance than the previous administration but in the long speech that announced his plans in the coming days, he didn’t make mention of Bitcoin or crypto.

Just over the weekend, the President ignited a speculative frenzy with the Friday evening launch of the Trump meme coin, which was shortly followed by a meme coin associated with his wife, Melania.

Dogecoin (DOGE) crumbled yesterday by 6.3 per cent to $0.3419, Solana (SOL) slumped by 4.7 per cent to $235.32, Cardano (ADA) fell by 3.6 per cent to $0.9777, and Litecoin (LTC) moderated by 1.9 per cent to $114.98.

Further, Ethereum (ETH) went down by 1.7 per cent to $3,241.36, Binance Coin (BNB) retreated by 1.4  per cent to $693.30, Ripple (XRP) depreciated by 1.2 per cent to $3.06, and Bitcoin (BTC) tumbled by 0.8 per cent to $101,746.99, while the US Dollar Tether (USDT) and the US Dollar Coin (USDC) remained unchanged at $1.00 each.

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Economy

Oil Prices Fall as Trump Announces Changes in US Energy Policies

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oil prices fall

By Adedapo Adesanya

Oil prices settled lower on Monday after Mr Donald Trump was sworn in for a second time as President of the United States.

On assumption of office, Mr Trump declared a national energy emergency immediately, promising to replenish strategic reserves and export American energy worldwide.

Consequently, Brent crude futures went down by 64 cents or 0.8 per cent to settle at $80.15 per barrel and the US West Texas Intermediate crude futures depreciated by $1.30 or 1.7 per cent to trade at $76.58 per barrel.

Mr Trump and his allies have signalled they would use the authority to rapidly approve new oil, gas, and electricity projects that typically take years to permit, and during his speech said he plans to unleash new oil and gas development on federal lands while reversing the Biden-Harris administration’s de-growth climate regulations.

Market analysts noted that while many of the executive actions will simply kick off a lengthy regulatory process, they extend by a large degree to the US energy industry, from oil fields to car dealerships.

These also underscore Mr Trump’s determination to reorient federal government policy behind oil and gas production, a sharp pivot from Biden’s efforts to curb fossil fuels.

He also said in his inaugural speech that he would impose tariffs and tax countries and promised an overhaul of the trade system.

Last week, prices rose for a fourth-consecutive weekly gain after the Biden administration imposed sanctions on more than 100 tankers and two Russian oil producers. This led to a scramble by top buyers China and India for prompt oil cargoes and a rush for ship supply.

Meanwhile, dealers of Russian and Iranian oil sought tankers not under sanctions for oil shipment.

While the new sanctions could cut supply from Russia by nearly 1 million barrels per day, market analysts noted that recent price gains could be short-lived depending on Trump’s actions as the new American president promised to help end the Russia-Ukraine war quickly.

Russian President Vladimir Putin congratulated Mr Trump on taking office hours, saying he was open to dialogue with the new US administration on Ukraine and nuclear arms.

Pressure was reduced based on easing tension in the Middle East after Hamas and Israel exchanged hostages and prisoners on Sunday which marked the first day of a ceasefire after 15 months of war.

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