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Capital Bancorp Unveils Five Products to Boost Customer Service

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By Dipo Olowookere

In order to ensure its clients and investors in the Nigerian capital market enjoy better services and value for their money, the management of Capital Bancorp Plc has come up with five new strategic innovations.

The new key initiatives are Upgraded Bancorp E-Trade, Online Account Opening, Bancorp Mobile, Live Chart, and Self Service Desk.

At the unveiling ceremony held in Lagos on Tuesday, the investment firm said these five products would be use to retain its existing customers and gain more.

Head of Stockbroking at Capital Bancorp, Mrs Ayoola Opeyemi, explained that technology drives the entire global financial market, and that the firm has leveraged its innovativeness to introduce these five key initiatives in order to attract more investors into the capital market.

She added that they would enhance investors’ seamless transaction in the Nigeria’s capital market and promote financial inclusion programme.

During the media briefing, the company explained that, “With our upgraded Bancorp E-trade, we have been able to solve this challenge for our clients. The Direct Market Access allows clients to trade themselves without the intervention of the broker. They key in their mandates which goes directly to the floor of The Nigerian Stock Exchange and mandates are executed immediately stocks are trading at clients’ limit.”

Capital Bancorp added that it has made it possible for its clients to be able to view live trades, real time prices, total volumes of bids and offers on all stocks with their corresponding prices inclusive.

It gives them the opportunity of monitoring their mandates and seeing market dynamics. Though it requires rapt attention and understanding, this eliminates the issue of buying a stock at a time its on full offer or selling just when it goes on full bid.

On its Online Account Opening feature, the company said, “We are working towards a paperless system where clients can do virtually all required to participate in the capital market electronically. Rather than the conventional way of filling some bulky forms, clients now have the option of opening accounts online in the convenience of their homes/offices by going through these easy steps: Visit our website and click ‘REGISTER’, Fill in your Personal, Bank and Next of Kin details, Duly upload Passport Photograph, Utility Bill, ID Card and Signature Specimen, and Confirm details and submit registration.

“Client will receive instant mail confirming success of the registration. Log in details will also be received within 24 hours to enable clients’ trade/access their accounts via our Bancorp Mobile or Bancorp E-trade. Clients can fund their trading accounts instantly using any of the payment channels on our website.”

For the Bancorp Mobile initiative, the firm said, “Recent statistics indicate that smart phone users are more than PC/Laptop users. We however decided to invent a mobile app in alignment with this technology trend.

“Bancorp Mobile is a secured trading application offering simple and hassle free trading across NSE/NASD equities at the click of a button. It currently runs on all android devices with OS Version 7.0 and above. Having all the features of our Bancorp E-trade, Bancorp Mobile enables you to open an account, trade, track your stock position and view transactions anytime anywhere on a mobile friendly interface using these 5 easy steps:

“Visit Google Play Store, or click here to download, Download ‘Bancorp Mobile,’ Open an account, Credit account instantly using the integrated e-payment interface, and Place your mandates, and trade yourself!”

It said further that Self Service feature allows customers to Open an account, place their orders, check account balance, view portfolio holdings/valuations, and view real time prices on Market Watch.

“Our customer service representatives are however available to guide clients through the system where necessary,” it said.

Capital Bancorp said its Live Chat initiative was created to, “To help us assist our existing/prospective clients most efficiently.”

“We are available to respond instantly to all enquiries from existing and prospective clients between 8am to 5pm every work day. Chats sent outside work hours will be received offline and responded to via e-mail as soon as work resumes,” it added.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via [email protected]

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Economy

Afriland Properties Lifts NASD OTC Securities Exchange by 0.04%

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Afriland Properties

By Adedapo Adesanya

Afriland Properties Plc helped the NASD Over-the-Counter (OTC) Securities Exchange record a 0.04 per cent gain on Tuesday, December 10 as the share price of the property investment rose by 34 Kobo to N16.94 per unit from the preceding day’s N16.60 per unit.

As a result of this, the market capitalisation of the bourse went up by N380 million to remain relatively unchanged at N1.056 trillion like the previous trading day.

But the NASD Unlisted Security Index (NSI) closed higher at 3,014.36 points after it recorded an addition of 1.09 points to Monday’s closing value of 3,013.27 points.

The NASD OTC securities exchange recorded a price loser and it was Geo-Fluids Plc, which went down by 2 Kobo to close at N3.93 per share, in contrast to the preceding day’s N3.95 per share.

During the trading session, the volume of securities bought and sold by investors increased by 95.8 per cent to 2.4 million units from the 1.2 million securities traded in the preceding session.

However, the value of shares traded yesterday slumped by 3.7 per cent to N4.9 million from the N5.07 million recorded a day earlier, as the number of deals surged by 27.3 per cent to 14 deals from 11 deals.

Geo-Fluids Plc remained the most active stock by volume (year-to-date) with 1.7 billion units sold for N3.9 billion, trailed by Okitipupa Plc with 752.2 million units valued at N7.8 billion, and Afriland Properties Plc with 297.5 million units worth N5.3 million.

Also, Aradel Holdings Plc remained the most active stock by value (year-to-date) with 108.7 million units worth N89.2 billion, followed by Okitipupa Plc with 752.2 million units valued at N7.8 billion, and Afriland Properties Plc with 297.5 million units sold for N5.3 billion.

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Naira Trades N1,542/$1 as FX Speculators Dump Dollars in Panic

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print Naira massively

By Adedapo Adesanya

The Naira continued to appreciate on the US Dollar at the Nigerian Autonomous Foreign Exchange Market (NAFEM), gaining 0.7 per cent or N10.23 on Tuesday, December 10 to trade at N1,542.27/$1 compared with the preceding day’s N1,552.50/$1.

The Central Bank of Nigeria (CBN)-backed Electronic Foreign Exchange Matching System (EFEMS) platform introduced to tackle speculation and improve transparency in Nigeria’s FX market has been attributed as the source of the Naira’s appreciation.

Speculators holding foreign currencies, particularly the US Dollar, have seen the value of their money drastically drop due to the appreciation of the local currency. This is forcing them to dump greenback into the system and take the domestic currency alternative- a move that has seen available FX increase.

Equally, the domestic currency improved its value against the Pound Sterling in the official market during the trading day by N6.81 to sell for N1,955.12/£1 compared with Monday’s closing price of N1,961.93/£1 and against the Euro, it gained N10.84 to close at N1,613.00/€1, in contrast to the previous day’s rate of N1,623.84/€1.

Data from the FMDQ Securities Exchange showed that the value of forex transactions significantly increased yesterday by $228.85 million or 257.2 per cent to $401.17 million from the preceding session’s $112.32 million.

However, in the parallel market, the Nigerian currency weakened against the US Dollar on Tuesday by N5 to settle at N1,625/$1 compared with the previous day’s value of N1,620/$1.

In the cryptocurrency market, Dogecoin (DOGE) lost 4.8 per cent to sell at $0.39116, Litecoin (LTC) depreciated by 3.3 per cent to trade at $110.25, Binance Coin (BNB) went south by 2.3 per cent to $681.44, Ethereum (ETH) dropped 1.6 per cent to finish at $3,671.08, and Cardano (ADA) slid by 0.5 per cent to $0.8837

Conversely, Ripple (XRP) jumped by 5.4 per cent to $2.23 amid a continued shift for the coin with its parent company seeing the benefits of a crypto-friendly regulatory environment for US-based companies.

XRP is closely related to Ripple Labs, a high-profile payments company targeted by the SEC in 2020 on allegations of selling the token as a security to U.S. investors. Ripple fully cleared a long-drawn court case in 2024.

Further, Solana (SOL) expanded by 0.8 per cent to $219.75, Bitcoin (BTC) grew by 0.4 per cent to $97,446.95, while the US Dollar Tether (USDT) and the US Dollar Coin (USDC) remained unchanged at $1.00 each.

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Chinese Demand, Europe, Syria Development Buoy Oil Prices

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New Oil Grade

By Adedapo Adesanya

Oil prices rose on Tuesday, influenced by increasing demand in China, the world’s largest buyer, as well as developments in Europe and Syria, with Brent crude futures closing at $72.19 per barrel after chalking up 5 cents or 0.07 per cent while the US West Texas Intermediate finished at $68.59 a barrel after it gained 22 cents or 0.32 per cent.

China will adopt an “appropriately loose” monetary policy in 2025 as the world’s largest oil importer tries to spur economic growth. This would be the first easing of its stance in 14 years.

Chinese crude imports also grew annually for the first time in seven months, jumping in November on a year-on-year basis.

Speculation about winter demand in Europe also contributed to the rise in prices as the period has been known for high demand.

In Syria, rebels were working to form a government and restore order after the ousting of President Bashar al-Assad, with the country’s banks and oil sector set to resume work on Tuesday.

Although Syria itself is not a major oil producer, it is strategically located and has strong ties with Russia and Iran – two of the world’s largest oil producers.

Market analysts noted that the tensions in the Middle East seem contained, which led market participants to price for potentially low risks of a wider regional spillover leading to significant oil supply disruption.

The market is also looking forward to the US Federal Reserve, which is expected to make a 25 basis point cut to interest rates at the end of its December 17-18 meeting.

This move could improve oil demand in the world’s biggest economy, though traders are waiting to see if this week’s inflation data derails the cut.

Crude oil inventories in the US rose by 499,000 barrels for the week ending November 29, according to The American Petroleum Institute (API). Analysts had expected a draw of 1.30 million barrels.

For the week prior, the API reported a 1.232-million barrel build in crude inventories.

So far this year, crude oil inventories have fallen by roughly 3.4 million barrels since the beginning of the year, according to API data.

Official data from the US Energy Information Administration (EIA) will be released later on Wednesday.

Also, the market is getting relief from the recent decision of selected members of the Organisation of the Petroleum Exporting Countries and its allies, OPEC+ to delay the rollback of 2.2 million barrels per day of oil production cuts to April from January. Another 3.6 million barrels per day in output reductions across the OPEC+ group has been extended to the end of 2026 from the end of 2025.

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