Economy
Capital Bancorp Unveils Five Products to Boost Customer Service
By Dipo Olowookere
In order to ensure its clients and investors in the Nigerian capital market enjoy better services and value for their money, the management of Capital Bancorp Plc has come up with five new strategic innovations.
The new key initiatives are Upgraded Bancorp E-Trade, Online Account Opening, Bancorp Mobile, Live Chart, and Self Service Desk.
At the unveiling ceremony held in Lagos on Tuesday, the investment firm said these five products would be use to retain its existing customers and gain more.
Head of Stockbroking at Capital Bancorp, Mrs Ayoola Opeyemi, explained that technology drives the entire global financial market, and that the firm has leveraged its innovativeness to introduce these five key initiatives in order to attract more investors into the capital market.
She added that they would enhance investors’ seamless transaction in the Nigeria’s capital market and promote financial inclusion programme.
During the media briefing, the company explained that, “With our upgraded Bancorp E-trade, we have been able to solve this challenge for our clients. The Direct Market Access allows clients to trade themselves without the intervention of the broker. They key in their mandates which goes directly to the floor of The Nigerian Stock Exchange and mandates are executed immediately stocks are trading at clients’ limit.”
Capital Bancorp added that it has made it possible for its clients to be able to view live trades, real time prices, total volumes of bids and offers on all stocks with their corresponding prices inclusive.
It gives them the opportunity of monitoring their mandates and seeing market dynamics. Though it requires rapt attention and understanding, this eliminates the issue of buying a stock at a time its on full offer or selling just when it goes on full bid.
On its Online Account Opening feature, the company said, “We are working towards a paperless system where clients can do virtually all required to participate in the capital market electronically. Rather than the conventional way of filling some bulky forms, clients now have the option of opening accounts online in the convenience of their homes/offices by going through these easy steps: Visit our website and click ‘REGISTER’, Fill in your Personal, Bank and Next of Kin details, Duly upload Passport Photograph, Utility Bill, ID Card and Signature Specimen, and Confirm details and submit registration.
“Client will receive instant mail confirming success of the registration. Log in details will also be received within 24 hours to enable clients’ trade/access their accounts via our Bancorp Mobile or Bancorp E-trade. Clients can fund their trading accounts instantly using any of the payment channels on our website.”
For the Bancorp Mobile initiative, the firm said, “Recent statistics indicate that smart phone users are more than PC/Laptop users. We however decided to invent a mobile app in alignment with this technology trend.
“Bancorp Mobile is a secured trading application offering simple and hassle free trading across NSE/NASD equities at the click of a button. It currently runs on all android devices with OS Version 7.0 and above. Having all the features of our Bancorp E-trade, Bancorp Mobile enables you to open an account, trade, track your stock position and view transactions anytime anywhere on a mobile friendly interface using these 5 easy steps:
“Visit Google Play Store, or click here to download, Download ‘Bancorp Mobile,’ Open an account, Credit account instantly using the integrated e-payment interface, and Place your mandates, and trade yourself!”
It said further that Self Service feature allows customers to Open an account, place their orders, check account balance, view portfolio holdings/valuations, and view real time prices on Market Watch.
“Our customer service representatives are however available to guide clients through the system where necessary,” it said.
Capital Bancorp said its Live Chat initiative was created to, “To help us assist our existing/prospective clients most efficiently.”
“We are available to respond instantly to all enquiries from existing and prospective clients between 8am to 5pm every work day. Chats sent outside work hours will be received offline and responded to via e-mail as soon as work resumes,” it added.
By Adedapo Adesanya
The NASD Over-the-Counter (OTC) Securities Exchange opened the week with a 0.52 per cent rise on Monday, July 20, driven by renewed buying interest.
The volume of securities traded during the opening session surged by 6,663.3 per cent to 52.6 million units from the previous 777,002 units, and the value of securities rose by 200.9 per cent to N191.2 million from the preceding session’s N104.2 million, while the number of deals depreciated by 15.2 per cent to 28 deals compared to the preceding session’s 33 deals.
Great Nigeria Insurance (GNI) Plc remained the most active stock by value on a year-to-date basis, with 3.4 billion units sold for N8.4 billion, followed by Infrastructure Credit Guarantee (Infracredit) Plc with 2.3 billion units valued at N6.5 billion in trades, and Central Securities Clearing System (CSCS) Plc with 75.4 million units exchanged for N5.3 billion.
GNI Plc also closed the day as the most traded stock by volume on a year-to-date basis, with 3.4 billion units worth N8.4 billion, followed by Infracredit Plc with 2.3 billion units transacted for N6.5 billion, and Resourcery Plc with 1.1 billion units traded for N415.7 million.
Yesterday, there were two price gainers and three price losers, led by FrieslandCampina Wamco Nigeria Plc, which slid by 66 Kobo to end at N141.15 per unit versus last Friday’s N141.81 per unit, Food Concepts Plc lost 24 Kobo to close at N2.31 per share versus N2.55 per share, and Geo-Fluids Plc declined by 17 Kobo to settle at N2.25 per unit compared with the previous closing price of N2.42 per unit.
Conversely, CSCS Plc chalked up N5.19 to close at N99.33 per share versus N94.14 per share, and Mass Telecoms Plc appreciated by 3 Kobo to sell at 35 Kobo per unit from 32 Kobo per unit.
As a result, the market capitalisation increased by N13.57 billion to N2.606 trillion from N2.593 trillion, and the NASD Security Index (NSI) gained 22.6 points to quote at 4,343.27 points, in contrast to the previous 4,320.67 points.
By Adedapo Adesanya
The Naira almost traded flat against the United States Dollar in the Nigerian Autonomous Foreign Exchange Market (NAFEX) on Monday, July 20. It gained 7 Kobo during the session to sell at N1,380.11/$1, in contrast to last Friday’s value of N1,380.18/$1.
It also appreciated against the Euro in the same market window during the session by N1.64 to close at N1,575.95/€1 versus the preceding session’s N1,576.99/€1, but depreciated against the Pound Sterling by N2.93 to trade at N1,857.35/£1 compared with the previous trading day’s N1,854.42/£1.
At the GTBank forex desk, the Nigerian Naira lost N1 against the US Dollar to quote at N1,389/$1 versus N1,388/$1, and at the black market, it traded flat at N1,405/$1.
Data from the Central Bank of Nigeria (CBN) showed that interbank FX turnover settled at $266.2 million, 7.5 per cent lower than the previous close of $287.8 million. Also, the number of deals at the interbank FX market declined to 68 from 106.
Despite this, there are signals that the Naira has pillars that can prop up its stability. Updated data from the apex bank showed Nigeria’s gross foreign exchange reserves increased to $51.92 billion as of July 16, 2026, reflecting continued improvements in the country’s external position.
A slew of analysts predict further increases will lift the gross balance above $52 billion this week, the highest seen since 2009.
Also, there are expectations that the country will be able to boost remittances into the country to $1 billion on a monthly basis by the end of the year; this will help ease pressure on the FX markets.
Meanwhile, in the crypto market, Bitcoin (BTC) climbed to about $65,500, reaching a two-week high, as the semiconductor selloff that dragged crypto lower last week reversed and Asian chip stocks led a broad risk rally. It rose by 2.4 per cent to $65,676.01.
There was also support from five straight days of inflows into US spot Bitcoin ETFs totalling more than $600 million, marking the strongest stretch of institutional buying since mid-July.
Cardano (ADA) jumped by 8.3 per cent to $0.1756, Ethereum (ETH) grew by 4.0 per cent to $1,930.33, Ripple (XRP) improved by 3.9 per cent to $1.13, Solana (SOL) appreciated by 3.2 per cent to $78.34, Binance Coin (BNB) added 1.9 per cent to sell for $575.34, and Dogecoin (DOGE) expanded by 1.7 per cent rise to $0.0729.
However, TRON (TRX) declined by 0.1 per cent to $0.3261, and the US Dollar Tether (USDT) and the US Dollar Coin (USDC) traded flat at $1.00 each
By Dipo Olowookere
Sustained bargain-hunting in local stocks further lifted the Nigerian Exchange (NGX) Limited by 1.12 per cent on Monday.
The buying pressure was across the major sectors of Customs Street, though the consumer goods space came under profit-taking, closing flat.
But the banking counter expanded by 3.14 per cent, the industrial goods index gained 2.82 per cent, the insurance sector increased by 0.25 per cent, and the energy segment soared by 0.08 per cent.
Consequently, the All-Share Index (ASI) surged by 2,721.83 points to 246,183.96 points from 243,462.13 points, and the market capitalisation went up by N1.755 trillion to N158.812 trillion from N157.057 trillion.
Custodian Investment and NEM Insurance chalked up 10.00 per cent each to sell for N75.90 and N30.80, respectively, BUA Cement rose by 9.98 per cent to N303.10, First Holdco improved by 9.95 per cent to N105.50, and FTN Cocoa advanced by 9.94 per cent to N9.29.
On the flip side, SUNU Assurances shrank by 10.00 per cent to N3.60, Tripple Gee slipped by 9.77 per cent to N3.51, ABC Transport tumbled by 9.62 per cent to N7.05 per cent, Abbey Bank crashed by 9.00 per cent to N9.10, and Coronation Insurance dipped by 7.69 per cent to N2.40.
The market breadth index was flat yesterday, as there were 31 price gainers and 31 price losers.
First Holdco led the activity chart during the session, with a turnover of 203.9 million shares valued at N21.5 billion. Access Holdings sold 190.7 million equities worth N4.8 billion, UBA traded 29.2 million stocks for N1.4 billion, Zenith Bank transacted 24.7 million shares valued at N2.9 billion, and Sterling Holdings exchanged 23.6 million equities worth N187.4 million.
When trading activities ended at 4 pm, investors traded 851.6 million stocks for N49.6 billion in 56,873 deals compared with the 685.9 million stocks valued at N42.7 billion transacted in 44,134 deals last Friday, representing a rise in the trading volume, value, and number of deals by 24.16 per cent, 16.16 per cent, and 28.86 per cent, respectively.
