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Experts Call for Digital Financial Inclusion in Nigeria

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By Dipo Olowookere

Stakeholders and experts in the financial system have agreed that Nigeria’s development agenda should incorporate digital financial inclusion.

Consequently, governments and relevant agencies in the country have been challenged to work together and execute policies that will promote this system.

Speaking at the Financial Inclusion Conference 2017 organised by the Lagos Business School (LBS), in collaboration with BusinessDay, Microsave and International Finance Corporation (IFC) on Tuesday, Board Chairman of EfinA, Ms Modupe Ladipo, who is one of the panellists, said that consumer protection was essential in financial inclusion as different consumers have different needs.

“As a matter of necessity, we need to embark on research to know what our diverse population of consumers want. Let us move from office-led practice of operations to a consumer-led practice,” she counselled.

She stated further that Nigeria must meet global standards of operations, urging regulators to be more flexible and drive policies that would satisfy customers.

At the conference, the Sustainable and Inclusive Digital Financial Services initiative of LBS launched the Digital Financial Services in Nigeria: State of the Market Report 2017.

The report contains evidence-based insights on the state of financial inclusion in the country. Using consumer demographic profiles, the report describes the characteristics of potential financial services customers and also presents an examination of the policy and legal statutes guiding financial inclusion, while proffering market-enabling strategies for attaining the Central Bank of Nigeria’s commitment of 20 percent financial inclusion by 2020.

Dean of LBS, Dr Enase Okonedo, who delivered the opening remarks, said that financial inclusion has become a global trend and LBS organised the conference so that Nigeria could achieve the desired objectives of the policy.

On his part, Chairman of the House of Representatives Committee on Banking and Currency, Mr Jones Onyereri, assured that despite the challenges encountered, government would give apt attention to the players by creating a favourable avenue for financial inclusion to thrive in the country.

He highlighted the activities of the legislature to ensure that Nigeria is financially inclusive.

“The Cyber Crimes and Electronic Transactions Act were passed by the legislative body in Nigeria to bolster financial inclusion in Nigeria. It ensured ease of doing business in Nigeria,” he said.

Lory Camba Opem, Program Lead for Responsible Finance at IFC Microfinance and Digital Financial Services, said that, in addition to making all agencies and stakeholders collaborate for the common good of achieving Nigeria’s financial inclusion objectives, digital literacy and financial education were key factors to explore.

“Consumers need awareness to enable them make the right decisions for them to be inclusive, and our policies must encompass all aspects of consumer education and privacy protection,” she stated.

Gregory Chen, Head of Policy, CGAP, said that due to Nigeria’s cultural diversity, adoption of different modules or policies could be beneficial in bridging the gap in financial inclusion across the country.

Dr Olayinka David-West, Project Lead, Sustainable and Inclusive Digital Financial Services (SIDFS) Initiative at LBS, enjoined all stakeholders to roll up their sleeves to make the issues of financial inclusion work in Nigeria.

She thanked the collaborating partners, speakers, delegates and financial experts for pouring out their views and opinions and emphasised the need for a synergy in Nigeria’s financial ecosystem, which the LBS is trying to bring to fruition through the platform.

The 2017 conference collaborators, Frank Aigbogun, Publisher and CEO, BusinessDay Media, revealed the strong interest of the media organisation in the issue of financial inclusion in Nigeria, which explains the reason for the partnership, while Jacqueline Jumah, Senior Analyst in charge of Digital Financial Services, Microsave and Faculty at the Helix Institute, commended LBS for being at the forefront of impacting the practice of management in Nigeria and Africa.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via [email protected]

Economy

Crude Oil Prices Climb on Fears of Prolonged Iran War Disruptions

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By Adedapo Adesanya

Crude oil prices climbed about 3 per cent on Monday as worries over supply disruption from the Iran war offset a report that the US had agreed to ‌waive sanctions on Iranian crude during talks.

Brent futures rose $2.84 or 2.6 per cent to $112.10 a barrel, while the US West Texas Intermediate (WTI) crude for June delivery jumped $3.24 or 3.1 per cent to $108.66 per barrel.

Drone attacks on both the United Arab Emirates (UAE) and Saudi Arabia further dimmed hopes of any de-escalation in the region.

The drone strikes included an attack that led to a fire near the Barakah nuclear power plant in the UAE, with the country’s defence ministry saying two other drones had been successfully dealt with. Meanwhile, Saudi Arabia said it had intercepted three drones that entered its airspace from Iraq.

These attacks are just the latest in a string of attacks on US allies in the region after President Donald Trump launched Project Freedom, his latest attempt to reopen the Strait of Hormuz for trade.

The lack of a breakthrough on an Iran agreement during President Trump’s visit to China also added to upward pressure for oil prices, with fears of major global shortages now rising rapidly.

Also, the International Energy Agency (IEA) said ​commercial oil inventories were depleting rapidly, with only a few weeks’ worth left due to the conflict and the closure of the strait to shipping.

The head of the Paris-based agency, Mr Fatih Birol, said the release of strategic reserves had added 2.5 million barrels of oil per day to the market, but they were “not endless”.

Reuters cited an Iranian media report that the US had accepted in the new text to waive Iran’s oil sanctions during the period of talks, also reporting that Pakistan has shared with the US a revised proposal from Iran to end the war in the Middle East.

According to the Financial Times, Scotland-based economists are now examining a scenario where Brent crude surges to $180 per barrel if traffic through the Strait of Hormuz remains constrained for an extended period.

In China, growth lost momentum in April, with industrial output cooling and retail sales sinking to more than three-year lows as the world’s second-biggest economy faced higher energy costs from the Iran war and persistently weak domestic demand.

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Economy

FG Unveils Tax Ombud Office’s Website, Toll-Free Call Centre

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By Adedapo Adesanya

The federal government has reaffirmed its commitment to building a transparent, accountable and citizen-focused tax administration system, with the unveiling of the official website and launch of the toll-free call centre of the Tax Ombud Office.

The Minister of Information and National Orientation, Mr Mohammed Idris, on Monday described the development as a major step toward improving public confidence in the country’s tax system and enhancing access to complaint-resolution services for taxpayers.

“This is a major milestone in strengthening public trust, improving accessibility, and promoting fairness in Nigeria’s tax administration system. Effective communication and citizen engagement remain central to the success of ongoing economic reforms such as this,” the minister said.

He noted that the Mr Bola Tinubu-led administration was focused on implementing reforms aimed at strengthening revenue generation, ensuring fiscal sustainability and driving national development.

According to him, “Under the visionary leadership of President Bola Tinubu, the federal government remains steadfast in its commitment to building a stronger, more resilient, and prosperous economy through bold and strategic reforms.”

The minister stressed the importance of taxation in national development, saying it provides resources needed for investments in critical sectors such as infrastructure, healthcare, education, transportation and security.

He, however, maintained that tax administration must be built on trust, transparency and fairness rather than enforcement alone.

“Tax administration cannot succeed on enforcement alone. It must be supported by public trust, transparency, fairness, and effective communication,” Mr Idris stated.

He explained that the Tax Ombud Office was created to serve as a bridge between taxpayers and tax authorities by providing a fair and professional platform for handling complaints and resolving disputes.

The minister also commended the introduction of the toll-free call centre and official website, describing them as important tools for improving public access to information and removing communication barriers.

“The launch of the Toll-Free Call Centre demonstrates a commitment to removing communication barriers and ensuring that Nigerians can easily seek information, make enquiries, and resolve complaints without unnecessary difficulties or financial burden,” he added.

Mr Idris further emphasised the need for sustained civic education and public enlightenment to encourage voluntary tax compliance and responsible citizenship.

“Tax education is not just about revenue generation; it is about building a culture of national participation and shared responsibility,” he said.

The minister warned that misinformation and poor communication often weaken public trust in reforms, calling for stronger collaboration among government institutions, the media, civil society groups and other stakeholders.

“Misinformation and inadequate communication often contribute to distrust and resistance to reforms. This underscores the importance of strategic media engagement and sustained public communication,” he noted.

He pledged the continued support of the Federal Ministry of Information and National Orientation in sensitising Nigerians on tax reforms, taxpayers’ rights and available complaint-resolution mechanisms.

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Economy

Peter Obi Raises Eyebrows Over Tinubu’s $11.6bn Debt Servicing Plan

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By Aduragbemi Omiyale

The presidential candidate of the Labour Party in the 2023 general elections, Mr Peter Obi, has expressed worry over plans by the administration of President Bola Tinubu to spend about $11.6 billion on debt servicing.

In a post on his social media platform on Monday, the opposition politician criticised this move, saying it is not good for the country.

He also said this action “should concern anyone interested in the country’s economic future and long-term development.”

The former Governor of Anambra State kicked against the penchant of the government to borrow from various sources without anything to show for it.

“There is nothing inherently wrong with borrowing when it is guided by prudence and directed toward productive investment, he noted, stressing that countries such as Japan, the United Kingdom, the United States, the United Arab Emirates, Singapore, and Indonesia are all heavily indebted, yet their borrowings are largely channelled into education, healthcare, infrastructure, and innovation – sectors that generate long-term economic returns and sustain repayment capacity.”

According to him, “despite high debt levels, their obligations remain more manageable because they are tied to measurable productivity.”

He said, “Nigeria’s situation, however, is markedly different. A huge proportion of past borrowing has been directed toward consumption, with limited visible or sustainable developmental outcomes to justify the scale of indebtedness.”

“It is also important to note that a huge portion of the debt currently being serviced was accumulated under the Tinubu administration itself, while borrowing has continued at a significant pace. The administration’s recent external borrowing alone includes about $6 billion (from First Abu Dhabi Bank in the UAE—$5 billion, and UK Export Finance via Citibank London—$1 billion), a further $1.25 billion under consideration from the World Bank, and an additional $516 million arranged through Deutsche Bank, bringing the latest known external loan commitments to roughly $7.8 billion. In addition, domestic borrowing through monthly bond issuances continues to add to the overall debt stock,” the businessman also stated.

“Against this backdrop, Nigeria’s 2026 budget shows that health is N2.46 trillion, education is N2.56 trillion, and poverty alleviation is N865 billion, giving a combined total of about N5.885 trillion for these three critical sectors.

“By comparison, debt servicing at about $11.6 billion (approximately N17–N18 trillion, depending on exchange rate assumptions) is almost three times higher than the total allocation to health, education, and social protection combined. This imbalance highlights a troubling fiscal reality in which debt obligations increasingly crowd out investment in human capital and poverty reduction.

“Moreover, even within the limited allocations to these sectors, funds may not be fully released, and a significant portion of what is eventually released could be misappropriated,” he further stated.

Mr Obi said, “The central issue is not borrowing itself, but whether borrowed funds are being converted into measurable productivity, inclusive growth, and improved living standards. Without this, debt servicing shifts from being a temporary fiscal obligation to a long-term structural burden that constrains development and deepens economic vulnerability.”

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