By Dipo Olowookere
One of the leading e-commerce firms in the country, Konga, has announced the re-introduction of the Pay on Delivery (POD) services, which was earlier suspended.
A statement from the company, which was recently acquired by Zinox Group, disclosed that the services would be relaunched on August 1, 2018.
However, this would commence with customers in Lagos before extending the service to other states from September 1, 2018.
“We have taken our time to restructure, improve our technology and capacity in terms of our own staff and logistics to meet customers’ expectations.
“We have invested substantially in our logistics arm, K-Express culminating in the acquisition of new line-haul trucks, delivery vans and motor bikes to meet the commitments of not just POD, but also achieve a minimum of 85 percent same day delivery of major products categories by July 2019 across the nation as mandated by the Board of Konga,” Chief executive of Konga, Mr Nick Imudia, was quoted as saying in the statement.
He said further that, “Someone must make it happen, and we have decided to take the bull by the horns with new mega warehousing and storage facilities being opened across the country with best in class technologies.”
He said further that, “Effective August 1, 2018 and considering Nigeria’s deficient payment system, Konga customers have several payment and delivery options. This will go a long way to excite our customers and expand the numerous order fulfilment channels available to our customers.”
“In addition to pre-payment and payment on delivery, you have the additional option of ordering online to pay and collect from the nearest Konga retail store.
“Our customers can also walk into any of our stores nationwide and with the help of our staff, order products we do not have in store, then pay and collect when it is delivered at the store or we deliver it at their door-steps. At Konga, we consider the challenges of our market and simplify things for our customers. No other e-commerce company offers these delivery and payment options on the continent,” Mr Imudia said further.
