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How Do You Know When to Buy Versus Build Your Software?

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By Dalip Jaggi

Businesses of all different sizes today depend on various software applications to help them manage multiple core elements of their operations. These solutions support everything from supply chain management and bookkeeping projects to detailed project tracking and customer relationship management.

As businesses grow and evolve, however, they often reach a fork in the road where they need to decide whether to continue relying on highly accessible, ready-made software or invest in building a custom solution that’s specifically designed to fit their needs.

The truth is, there is no perfect answer to this question, and the best choice will depend on various factors unique to each business. However, by understanding the strengths and weaknesses of each approach, you’ll be able to make a good decision for your organization that will help it achieve its long-term goals.

What are Ready-Made Software Solutions?

It doesn’t matter what industry you’re in – there’s likely an abundance of ready-made software solutions available for you to take advantage of. These solutions, often called “enterprise solutions,” are built to be useful for a wide range of business types and can be particularly helpful for larger companies with intricate organizational structures.

One of the major benefits of these solutions is their high accessibility. They’re incredibly easy to purchase, and once you’ve set up an account or paid your subscription, you’re essentially ready to go. Depending on the software’s purpose, your organization could quickly see improvements in various areas.

However, while ready-made solutions offer versatility, their design can also be somewhat restrictive. Because they primarily focus on catering to a broad spectrum of businesses and industries, they often include a range of general features, some of which may not be relevant or valuable to your specific needs.

How are Custom Builds Different?

Custom software development differs from ready-made solutions since it provides a completely custom experience. It’s similar to going to a custom tailor to purchase a hand-made suit rather than just purchasing one off the shelf at a department store.

The main purpose of moving forward with a custom software build is to maximize the value of your investment. Instead of purchasing a generic software package with numerous features you more than likely will never use, you receive a comprehensive solution made exclusively for your business needs, ensuring minimal resource waste.

Naturally, developing a solution from scratch comes at a premium cost. The price of custom-built software can range from thousands to hundreds of thousands of dollars for larger organizations. However, these solutions are designed to unlock a business’s full growth potential which could very well lead to substantial returns on investment over longer periods of time.

Questions to Ask Yourself When Deciding Between Buying or Building Software

Choosing between purchasing or building software is an important decision to make. Each business should carefully evaluate its own specific requirements and budget constraints before deciding.

To help guide you through this process, consider these four key questions:

How is the Software Going to Be Used?

Each software application is designed with a core objective in mind. It’s important to ensure this objective complements your unique business goals.

Remember, many businesses share common needs, whether it’s improved financial management, better team communication, or so on. However, software solutions may not cater to every industry’s unique scope and could lack key features crucial for success in your particular sector.

If the software offers the competitive advantage and desired functionality you’re looking for, it’s worth looking into more. But, if essential elements are missing, think about exploring whether a custom solution better suits your needs.

How Will the Structure of My Company Impact Implementation?

When considering a custom software development project, it’s important to assess your organization’s current structure and capacity. Smaller businesses or those with limited resources might find it challenging to manage these types of projects. Even with outsourcing, significant internal collaboration and resources are crucial for successful implementation.

If your teams aren’t equipped to handle larger projects, consider using a ready-made solution, if not for anything but a temporary solution. This approach can be more efficient until you’ve scaled your workforce and have enough support to assist with a larger-scale development project.

What are the Features I “Want” Versus the Ones I “Need”?

Adapting ready-made software to perfectly suit your company’s needs is many times challenging or simply not doable. Often, these solutions come with limitations on customization, similar to how home renovation project scopes are limited to the foundation of a home.

To help you decide on the right path, it’s important to distinguish between the features you “want” and the features you “need.” While compromising on certain features is sometimes necessary, you can’t afford to settle for software lacking the core functions your business needs to grow.

If your research shows that many ready-made software options fall short of your requirements, consider exploring custom software solutions.

How Many Resources Can I Afford to Invest?

When considering software options, budget is a crucial factor. Ready-made solutions generally offer more transparent pricing, making it easier to predict your initial investment.

Just like when renovating a home – custom projects can come with unforeseen expenses, both during development and for ongoing maintenance, upgrades, and security.

However, with custom software, you have the power to design the development roadmap and prioritize your spending. While a ready-made solution might seem cheaper upfront, the long-term benefits and cost savings of a custom solution could be more advantageous for your business.

Find the Right Fit For Your Business Needs

The market is flooded with software options that businesses can use to help them expand. However, before committing to a recurring subscription model, it’s important to weigh the factors discussed and think about whether a customized software solution might be a better idea to explore.

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Interswitch Retail Summit 2026: Rethinking the Playbook for Nigeria’s Retail Leaders

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The Interswitch Retail Summit 2026 will convene on April 23, 2026, at the Lagos Marriott Hotel Ikeja, bringing together senior leaders across Nigeria’s retail ecosystem for a focused conversation on the future of commerce. The forum, themed “The Modern Retail Playbook: What Works, What’s Changing, What’s Next?”, is designed to foster meaningful, execution-driven dialogue among decision-makers and key industry stakeholders. At its core, the event aims to bridge the gap between insight and action in a rapidly evolving market.

Nigeria’s retail sector is undergoing a profound and inevitable evolution. The familiar structures that once defined how businesses operate, how customers engage, and how transactions are completed are steadily giving way to a more dynamic, technology-driven ecosystem. For many organisations, this shift has moved beyond theory into daily reality, where decisions around growth, efficiency, and customer experience must now be made within the context of constant change.

At the centre of this evolution is the growing influence of digital technology. Consumers are more informed, more connected, and more demanding than ever before. They expect seamless interactions, faster service, and consistent experiences across both physical and digital channels. Meeting these expectations requires more than incremental improvements; it calls for a fundamental rethinking of how retail operations are structured, delivered, and scaled.

Leadership, therefore, has taken on a more integrated and strategic role. Today’s Chief Executive Officers (CEOs), Chief Technology Officers (CTOs), and Chief Financial Officers (CFOs) are not just managing their respective functions; they are collectively responsible for navigating a new kind of business environment. Strategy, technology, and finance are no longer separate conversations; they intersect in ways that directly influence an organisation’s ability to compete and grow.

Across Nigeria, there are already clear signs of adaptation. Retailers are leveraging data to better understand customer preferences and tailor their offerings in real time. Payment solutions are becoming more seamless, reducing friction at checkout and enabling new forms of commerce. At the same time, partnerships across the ecosystem are unlocking efficiencies and opening new pathways for growth. Yet, while progress is evident, it remains uneven.

Many organisations are still grappling with how to translate emerging trends into practical strategies that deliver measurable outcomes. This underscores the importance of platforms that bring industry leaders together. When decision-makers exchange ideas, challenge assumptions, and learn from one another, the entire ecosystem benefits. It is through these shared conversations that best practices are refined, new approaches are tested, and meaningful progress is accelerated.

As a company with over two decades of experience enabling digital payments and commerce across Africa, Interswitch Group has seen firsthand how collaboration drives innovation. Its work across retail and the broader commerce ecosystem reinforces a simple but powerful reality: the most effective solutions are often developed through partnership. Whether it is integrating payment systems, improving operational efficiency, or enhancing customer engagement, the ability to work across boundaries is becoming a defining feature of successful organisations.

The timing of the forum is particularly significant. Nigeria’s economic landscape continues to evolve, presenting both challenges and opportunities for businesses. Rising operational costs, shifting consumer spending patterns, and increased competition are prompting organisations to rethink traditional approaches. At the same time, advances in technology are opening new possibilities for efficiency, scalability, and innovation. Navigating this dual reality requires a balanced approach, one that combines strategic foresight with disciplined execution.

Operational efficiency will be a key area of focus at the forum. In a competitive environment, the ability to streamline processes, reduce waste, and optimise resources can significantly impact performance. Technology plays a central role in enabling this shift through automation, improved visibility, and more informed decision-making. However, unlocking these benefits requires more than tools; it demands organisational alignment and strong leadership commitment.

The forum will also explore the future of retail in Nigeria, with a focus on emerging trends and their implications for business strategy. From the rise of omnichannel retailing to the growing importance of data-driven insights, the forces shaping the industry are increasingly interconnected. Understanding these dynamics is essential for leaders looking to position their organisations for sustained success.

Ultimately, the evolution of Nigeria’s retail sector is not a distant prospect; it is already underway. The question for business leaders is no longer whether they will be affected, but how they will respond. Will they take a proactive approach, seeking out insights and building the partnerships needed to thrive, or will they struggle to keep pace with change?

Platforms like the Interswitch Retail Summit 2026 offer a timely opportunity to choose the former. By bringing together the individuals shaping the future of retail, the forum creates space for learning, collaboration, and decisive action. In a rapidly evolving landscape, such platforms are no longer optional; they are essential for leaders looking to build resilient, future-ready retail businesses in Nigeria.

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4 Nigerian Firms for 2026 Google for Startups Accelerator Africa Cohort

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By Aduragbemi Omiyale

Four Nigerian firms have been selected to join the 10th Google for Startups Accelerator Africa Cohort, which began on April 13 and will end on June 19, 2026.

Fifteen companies are participating in the hybrid programme, which will receive dedicated guidance from experienced mentors and industry experts, alongside hands-on technical workshops focused on AI and machine learning.

The four Nigerian startups chosen for this scheme include Bani, MasteryHive AI, Regxta, and Termii.

They were picked from an exceptionally competitive pool of nearly 2,600 applications. The beneficiaries are utilising Artificial Intelligence (AI) to address critical local and regional challenges.

As for Bani, it is a cross-border payments infrastructure platform eliminating settlement delays for African businesses trading globally, while MasteryHive AI is an AI-native platform automating transaction reconciliation, fraud detection, and AML monitoring.

On its part, Regxta combines alternative data-driven credit scoring with a hybrid digital-agent distribution model to deliver financial products to unbanked micro businesses, while Termii uses its AI-native communications infrastructure platform to ensure reliable financial messaging for banks and fintechs.

African tech founders are actively solving fundamental infrastructural challenges, bridging gaps in financial inclusion, healthcare, and supply chains with complex AI.

The continent’s venture ecosystem showed remarkable resilience by raising $3.9 billion in 2025. However, scaling deep-tech solutions requires specialised technical infrastructure, advanced cloud capabilities, and strategic mentorship to complement this capital.

Accelerator initiatives provide these exact tools, ensuring local innovations can sustainably grow into businesses that power the continent’s digital economy.

“At Termii, we’re building AI-powered infrastructure that ensures financial transactions don’t fail, from login PINs to payment OTPs and fraud alerts.

“The Google Startup Accelerator is helping us accelerate our AI roadmap and scale globally, and even in the first week, access to technical support and insights has been incredibly valuable for our next phase of growth,” the chief executive of Termii, Mr Gbolade Emmanuel, stated.

“We are absolutely thrilled to welcome these exceptional founders into Class 10. African startups are driving essential economic growth and social development.

“Our role is to serve as a supportive partner, providing these developers and founders with the technical infrastructure, mentorship, and global network they need to scale their solutions and amplify their real-world impact,” the Head of Startup Ecosystem for Google Africa, Mr Folarin Aiyegbusi, disclosed.

Since launching in 2018, the Google for Startups Accelerator Africa program has supported 106 startups from 17 African countries, empowering them to collectively raise over $263 million and create more than 2,800 jobs.

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19 Startups Pitch Solutions to Investors, Others at Demo Day in Ilorin

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By Modupe Gbadeyanka

Nineteen emerging startups are being showcased at the 2026 Demo Day organised by the Ilorin Innovation Hub in partnership with IHS Nigeria, a part of IHS Holding Limited, also known as IHS Towers.

The participating small firms took part in the hub’s accelerator and incubation programmes. At this event, themed The Convergence, they will pitch their solutions to investors, venture capital funds, corporate partners, and the media.

The platform would be used to help them unlock funding opportunities, foster strategic collaborations, and amplify visibility for these startups that are developing solutions across critical sectors, including agriculture, health-tech, green energy, lifestyle, and digital services.

“We believe innovation and digital technology are powerful drivers of economic growth and sustainable development. This is why we partnered with the Kwara State Government on the Ilorin Innovation Hub.

“It is impressive and very fulfilling to see the diverse portfolio of ideas and solutions showcased today from the hub within a year of the commencement of operations. This speaks to the depth of creativity among Nigerians and what is possible when they are equipped and supported.

“Today’s event makes me proud of our investment in the space and underscores IHS Nigeria’s continued commitment to supporting technology, entrepreneurship, and digital innovation in Nigeria,” the chief executive of IHS Nigeria, Mr Mohamad Darwish, said.

The Managing Director of Ilorin Innovation Hub, Temi Kolawole, also said, “Today, we showcase 19 startups that have shown that when you combine talent with the right support, the results speak for themselves.

“The Ilorin Innovation Hub exists to ensure that geography is never a barrier to building something extraordinary, and this Demo Day is proof that we are on the right track.”

The Ilorin Innovation Hub, a partnership between the Kwara State Government and IHS Nigeria, began operations in February 2025 with programmes managed by Co-creation Hub and Future Africa.

The Demo Day presents an opportunity to take stock and assess how the Ilorin Innovation Hub is helping to nurture and bring to life groundbreaking ideas and solutions supporting economic resilience and addressing real-world societal challenges.

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