By Modupe Gbadeyanka
The newest entrant into the e-commerce space in Nigeria, WePay, has promised to offer great customer services to online shoppers on its platform.
The parent company of WePay, BODC Trading and Investment Company Limited gave this assurance during the launch of the e-commerce platform at their office in Osborne Foreshore Estate, Ikoyi on Monday, November 19, 2018.
Managing Consultant of the firm, Mr Akin Kehinde, in his welcome remarks, said that the platform was poised to offer unmatchable sales deals and amazing after-sales services to its customers to ensure they have the best customer experience.
According to him, “We pride ourselves as a platform that offers a wide range of products including the latest of the mobile devices available at cash or credit term payment option driven by a robust credit check technology.
“It is our focus on driving the best customer experience leveraging our strengths in the after sales and support in the industry. As a matter of fact, the purchase of a mobile device from our platform marks the beginning of a rewarding journey with us.”
Mr Kehinde listed some of the various extended warranties and after care services that come with the WePay e- commerce platform to include repairs and maintenance of customers’ devices, free accessories like battery chargers, Bluetooth earpieces, hands-free cords, beautiful device casings, external speakers, pouches, table holders etc.
“Our platform will offer the customers extended warranties of three to six months beyond the manufacturer’s warranty, screen protection insurance, opportunities for device upgrade as well as trade-in programs,” he said.
He informed that the WePay e-commerce platform was created to deliver to Nigerians the same world-class services their counterparts in the developed countries of the world enjoy in the area of online shopping.
“We are bringing to Nigeria and Nigerians the same quality services that their contemporaries in most developed countries of the world have been enjoying for years,” the Managing Consultant stated.
The company relies on the combination of its cutting-edge technology deployment and knowledge of the Nigerian market to deliver to the consumers the flexibility that allows them live their full potentials.
He called on Nigerians, wherever they may be, to log on to the Wepay e-commerce portal, www.wepayng.com to purchase the devices of their choice with all the ease that the platform offers for various pickup locations or the option to have these devices delivered to them at their various locations nationwide within the shortest time possible.
He described the portal as, “attractive, forward-looking, sophisticated, contemporary, inspiring, highly interactive and secure,” ensuring that the usual frustration that characterizes online shopping is greatly minimized and the customer’s shopping time is efficiently utilized.
Adedapo Adesanya