Connect with us

Feature/OPED

Digital Payments and the African Continental Free Trade Area Agreement

Published

on

Rural Digital Payments

Humans are built to trade. Across regions, trade has connected people and communities. It unlocks human productivity. It is the precursor of commerce and the harbinger of development. Payments drive trade.

In today’s information society, digital payment is an indispensable enabler of trade. This is precisely why experts have more or less hinged the success of the African Continental Free Trade Area agreement on the success of digital payments.

“We need to put as much effort as we are putting into getting the operational blocks of the agreement and secretariat going into getting the African payments regulatory landscape similarly integrated. Payments across the continent could probably be made seamless today. The technology is there,” says Dr Augustina Odame of the Ghana Chamber of Technology.

The African Continental Free Trade Area (AfCFTA), which formally commenced operation in January 2021, has been in the works since 2018. AfCFTA was created essentially to boost trade within the African continent and among member states through the provision of comprehensive and mutually beneficial trading opportunities for both exporters and importers. The agreement covers everything from trading goods and services to investments and intellectual property rights. It equally includes competition policy between and within African countries, guidelines and framework to drive trade across the African continent.

Experts of various shades in analysing the emergence of AfCFTA see the promise of a truly connected single pan-African market. With a population tipping just over a billion people, Africa is ripe for trade.

Cross border trade holds incredible potential. It can also be opportunities for the continent; an opportunity to build new and enduring infrastructure, boost e-commerce and fast-track digital payment. Existing players in this space would provide the requisite leadership to drive digital payments across Africa thereby boosting trade. Interswitch, for instance, is providing leadership here.

Interswitch is not just creating platforms and deploying digital technologies, more importantly, it is enabling others to ride on its wings and provide innovative solutions. It is actively involved in creating solutions that enable individuals and communities to prosper across Africa. For Interswitch, Africa is the continent where digital payments should be a seamless part of everyday life. “Over the last few years, we have invested extensively in building and continuously developing a variety of payment channels which facilitate a real-time transaction through any means desirable by all parties within the payment process. Our vision at Interswitch is an Africa where payment becomes a seamless part of our everyday life,” says Interswitch’s founder and Group Chief Executive Officer, Mitchell Elegbe,

Security is a huge concern with digital payments. The rise in cybercrime is escalating apprehensions. Interswitch has shown that it adheres to best-in-class security solutions that align with global standards. According to the company, its solutions offer two-factor authentication; it is NDPR compliant with guaranteed transaction security and a secure cloud option.

Today, almost any bill payment is possible on Interswitch’s digital payment platform, Quickteller. It offers a digital banquet, in every sense of the word. Beyond payments, Quickteller users enjoy an easy connection to the activities that power their modern lifestyles, such as flights, events, and global shopping.

The company’s widely accepted card scheme connects everyday people to easy payment options that are accessible within and beyond the continent. The Interswitch Verve card is now issued and or accepted in several countries across the continent. The Verve global card also ensures that Africans making payments beyond the continent have access to over 185 countries globally.

From massive industries to small businesses, Interswitch’s payment solutions are suitable for every business size or type. The company now provides much of the rails for Nigeria’s online banking system that serves Africa’s largest economy and population of about 200 million people.

Africa’s leading corporate organisations, small businesses and individuals depend on Interswitch to power their payments. Increasingly, Interswitch leverages partnerships to drive borderless trade across the continent, collaborating with countries’ switching systems to ensure seamless payment on the continent, across multiple platforms.

The firm’s creation and sustenance of a payment ecosystem is exactly the sort of initiative that would drive the free trade agreement.

The continent must yet deal with the perennial issues of ICT infrastructure deficit, the growing digital divide, regulatory inadequacy and gaps in the policy framework. For trade to thrive across borders, initiatives such as AfCFTA are invaluable. AfCFTA is not an end in itself. It would help to flip the switch to turn things around. But it is only a start. It would need plenty of support to remain sustainable.

The often flaunted enabling environment, which actually is a euphemism for governments to step up and play their role of driving the establishment of essential facilities, including road connections, relevant policy frameworks and provision of necessary guarantees, is needed here. In relation to payments, enabling environment would include government policies that promote and encourage investment in relevant digital infrastructure. There must be deliberate actions for results to manifest.

In addressing the digital divide, the priority should be on the widespread provision of affordable high-speed broadband internet. The availability of broadband should be treated as a human right. Internet connection is needed to close the digital divide, improve access to digital services and enable electronic payments.

Experts insist that AfCFTA will drive e-commerce and digital payments across Africa. But it is equally true that e-commerce and digital payments would propel AfCFTA, ensuring its success. It is a win-win situation.

AfCFTA has massive potential. Technology would prove a major driver to enhance opportunities for cross border trade under the agreement. The availability of interoperable platforms would no doubt help to drive ease of doing business, improve effective electronic tracking systems and simplify the custom and exercise function.

The governments in the 54 countries across the continent must continue to stand behind the agreement and demonstrate good faith for AfCFTA to accomplish its set goals.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Feature/OPED

Building 234 Solutions: A Response to Everyday Workforce Challenges

Published

on

Owoloye Emmanuel 234 Solutions

By Owoloye Emmanuel

Every business starts with a problem. For us, that problem was hiding in plain sight.

Across organisations, we kept seeing HR professionals, payroll teams, and business leaders spend significant time navigating processes that should be simpler. Employee records sat across multiple systems, payroll processes required manual intervention, and routine workforce tasks often became more complicated than they needed to be.

As businesses grow, workforce operations naturally become more complex. Yet many organisations still rely on disconnected tools and workflows that create unnecessary friction for both employers and employees.

The consequence is more than operational inefficiency. HR teams spend valuable time managing systems instead of supporting people. Business leaders struggle to access timely workforce insights, while employees experience delays in processes that should be seamless.

These weren’t isolated challenges. They were recurring realities across workplaces, regardless of industry or size.

That observation led us to a simple question: what if workforce management could be easier?

What if HR, payroll, and workforce operations could work together within a single, connected experience?

That question became the foundation for 234 Solutions.

We are building 234 Solutions with a clear belief that workplace technology should reduce complexity, not add to it. Our goal is to help organisations spend less time navigating processes and more time focusing on productivity, growth, and people.

As we prepare for launch, our focus remains simple: building practical solutions for real workplace challenges and helping organisations create better experiences for the people who power them every day.

Owoloye Emmanuel is the founder of 234 Solutions

Continue Reading

Feature/OPED

The Role of TV in Preserving African Stories and Identity

Published

on

Preserving African Stories

Scroll through social media today, and you will notice something interesting: everyone is either reacting to a series, quoting a movie line, or debating a character as though they personally know them. Beneath the memes and binge-watch culture, however, lies something deeper. Television remains one of the most powerful tools shaping how Africans see themselves, remember their history, and tell their own stories. In a continent as diverse and expressive as Africa, that matters more than ever.

TV as a Cultural Archive, Not Just Entertainment

Long before streaming algorithms began shaping our viewing habits, television was already preserving African identity. From Nollywood dramas that capture the rhythm of everyday Lagos life to documentaries exploring Maasai traditions and Ghanaian folklore, TV has served as a living archive of the continent’s stories.

It preserves more than entertainment; it preserves language, culture, humour, values, and shared experiences. Unlike fleeting social media content, television allows stories to unfold with depth, exploring the realities of family, tradition, ambition, and modern African life without reducing them to stereotypes. That is the power of TV: preserving not just stories, but perspective.

Why Representation on TV Still Matters

There is a subtle but important truth: if people do not see themselves on screen, they may begin to believe their stories are not worth telling. This is why African TV content is more than entertainment; it is affirmation.

Seeing a character who speaks like you, struggles like you, or celebrates like your community does something powerful. It validates identity and challenges outdated narratives that have historically defined Africa through external lenses.

This is where MultiChoice Group, through platforms such as DStv and GOtv, plays an important role. They do not simply broadcast content; they help distribute cultural memory at scale.

GOtv, DStv, and the Everyday African Viewer

Think about a typical evening in many African homes: the TV is on in the background, someone is laughing at a comedy show, another person is watching a local series, and someone else is catching up on the news. That shared viewing experience remains very real.

Through platforms such as DStv and GOtv, African households are exposed to a blend of local storytelling and global content. More importantly, they have helped amplify African-produced content by bringing Nollywood films, African reality shows, talk shows, and documentaries into mainstream rotation.

It is not just about access. It is about visibility.

A young filmmaker in Lagos today is more likely to believe their story matters because they have seen similar stories broadcast widely. A child in Accra grows up hearing familiar accents and seeing environments that look like their own on screen, not as exceptions, but as the norm.

TV Is Also Shaping Modern African Identity

African identity is not static; it is evolving. Television reflects that evolution in real time.

Today, audiences see:

  • Young Africans balancing tradition and modern dating culture

  • Stories tackling mental health in African households

  • Fashion and music influences spreading through TV series

  • Political satire shaping public conversation

Conversations that were once confined to homes are now being explored on screen, giving audiences the language to discuss issues that were previously unspoken.

In many ways, television is doing what oral tradition has always done: passing stories, values, humour, warnings, and history from one generation to the next. The difference is that today’s griots are writers, directors, and broadcasters.

The Future: From Watching to Owning Our Narratives

The next stage of African storytelling is not just about being seen; it is about ownership.

As more African creators produce content and platforms continue to invest in regional storytelling, television becomes more than a mirror. It becomes a tool for shaping how Africa is represented to itself and to the world.

While streaming continues to grow, television, particularly accessible platforms such as GOtv, remains one of the most effective ways to reach everyday audiences across different income levels and regions. After all, storytelling only matters if people can access it.

African stories are not new. They have always existed in families, on streets, in markets, in history books, and through oral traditions. What television has done, and continues to do, is give those stories a stage wide enough for millions to experience them at once.

The next time you watch a local series or documentary on DStv or GOtv, remember that you are not just being entertained. You are participating in the preservation of African identity itself.

Continue Reading

Feature/OPED

The Future of AI in Nigerian SMEs: Overcoming Barriers to Implementation

Published

on

Kehinde Ogundare 2025

By Kehinde Ogundare

Ask a tech entrepreneur in San Francisco what AI means for their business, and they are likely to talk about competitive advantage, product differentiation, and scale. Ask a small business owner in Kano or Onitsha the same question, and the conversation shifts entirely.

For many Nigerian SMEs, the priority is keeping the lights on, managing costs, and finding sustainable ways to grow in a challenging economic environment. This difference in perspective explains why the global AI conversation, often shaped by assumptions about stable infrastructure, deep capital, and abundant technical talent, frequently fails to address the realities facing Nigerian SMEs.

This matters because Nigerian SMEs are not a peripheral concern. In 2024 alone, MSMEs contributed 46.32% to Nigeria’s GDP, accounting for 96.9% of businesses and 87.9% of employment. These businesses are the backbone of the Nigerian economy, and if AI is going to mean anything for Nigeria’s development, it has to work for them in the daily conditions they actually operate in.

However, research drawing on empirical data from 144 Nigerian SMEs found that inadequate infrastructure, low digital literacy, skills shortages, and regulatory gaps are collectively preventing them from meaningfully engaging with AI. Awareness of AI is high and growing. What is missing is a clear and honest conversation about what adoption actually requires in this specific context. The barriers are real, but none of them are insurmountable. The question is whether the tools, pricing models, and support structures being offered to Nigerian SMEs are designed with those barriers in mind, or whether they have been built for another market entirely.

Subscription models making AI affordable for small businesses

When most small business owners hear “AI,” they imagine expensive software, specialist consultants, and a hefty upfront bill.

That assumption is not entirely wrong, but it describes a particular way of buying technology, not AI itself. The shift that makes AI genuinely accessible at the SME level is the move away from large, one-time capital purchases towards tools that charge a predictable monthly subscription. Businesses can pay for what they use, scale back when necessary, and avoid the debt that a major technology investment can create.

The deeper opportunity here is consolidation. Many SMEs are already spending money across multiple disconnected tools—one for invoicing, another for customer records, another for stock tracking—none of which talk to each other. An integrated platform that handles several of these functions together, with AI built in, can actually cost less than the sum of those separate subscriptions while giving business owners a clearer picture of their operations.

With margins already under pressure, any technology a business adopts needs to visibly show an increase in productivity or bottom line. Subscription-based, integrated platforms, priced transparently and honestly, are the model that best fits this reality.

Infrastructure challenges demand a mobile-first approach

No conversation about technology in Nigeria is complete without confronting the infrastructure problem, and AI is no exception. Nigeria continues to face major infrastructure barriers, including limited broadband access, unreliable power supply, and high data costs, all of which constrain deeper AI adoption. These are structural features of the operating environment that any sensible technology strategy must account for today.

The electricity situation alone is significant. The World Bank estimates that the lack of stable electricity costs Nigeria’s economy approximately $26.2 billion annually, equivalent to about 2% of GDP, forcing many businesses to run on expensive diesel generators. That cost ripples outward.

In practical terms, AI tools built for Nigeria cannot assume a stable broadband connection or a computer that is always powered on. The tools that will actually get used are the ones that work on a smartphone, consume minimal data, and can function offline when connectivity drops, syncing back up when it returns. The mobile phone is already how many Nigerian SME owners run their businesses. AI that meets them there, rather than demanding infrastructure they do not have, is AI that has a genuine future in this market.

The direction is clear: build capability from within, using tools that make that possible. Recent AI performance research reveals that 64% of African workers are already actively using AI at work, signalling massive grassroots readiness and driving forward-thinking organisations across Nigeria, Kenya, and South Africa to aggressively prioritise internal upskilling frameworks to bridge the talent gap.

As the policy groundwork is being laid, the commercial ecosystem is beginning to respond. What remains is a clear-eyed acceptance that AI tools built for this market need to look different from those built for markets with different realities. Low cost, low bandwidth, and usability for non-technical people are not modest ambitions; they are the actual requirements. Build for those realities, and AI has a real future in Nigeria’s SME economy.

Continue Reading

Trending