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Chain Reactions to Release 2020 Edelman Trust Barometer Report Tuesday
By Dipo Olowookere
On Tuesday, July 21, 2020, by 3pm, the 2020 Edelman Trust Barometer survey report would be unveiled virtually by one of Nigeria’s leading Public Relations and Integrated Communications Consulting firms, Chain Reactions Nigeria.
The Edelman Trust Barometer is the annual global trust and credibility survey conducted by Edelman Intelligence, the independent research arm of the Edelman global network testing how well people trust the institutions of government, business, media and non-governmental organisations to do what is right.
Chain Reactions is the exclusive Nigerian affiliate and West Africa’s Preferred Partner of Edelman, the world’s largest PR firm with presence in more than 60 countries across the globe.
This is the fourth time Chain Reactions is facilitating the launch of the global report in Nigeria.
Since 2001, Edelman has measured trust in these four critical institutions of society across 28 countries, with supplementary data for Nigeria shared for the first time in 2018.
The supplementary data for Nigeria was on the heels of the significant impressions recorded in 2017 when Chain Reactions hosted the presentation of the 17th edition of the annual global survey, as well as the supplementary Nigeria data, in Lagos, the first time in the history of Nigeria and since the global study was established in 2001.
It was gathered that this year’s survey conducted by Edelman Intelligence between October 19 and November 18, 2019, sampled more than 34,000 respondents across 28 countries.
The company has opted for the virtual presentation of the report this year because of the COVID-19 pandemic.
The presentation will be done by the Chief Executive Officer of Edelman Africa, Mr Jordan Rittenberry, at a virtual conference on Zoom. This session will also discuss more recent findings on how the Coronavirus pandemic has affected trust levels across institutions.
According to Mr Rittenberry, “It will be my pleasure to present the global 2020 Edelman Trust Barometer report to Nigerians on Tuesday.
“Though I would have loved to be present in-person like last year, the COVID-19 pandemic has denied me that opportunity.
“Nonetheless, I look forward to sharing our research on the levels of trust in the four main institutions: government, business, media and non-governmental institutions.
“I’m sure it’s going to be an exciting session as we look at this impact on critical stakeholders and the changing expectations that the COVID-19 pandemic is having on business recovery.”
Speaking on the event themed Competence and Ethics the Managing Director/Chief Strategist of Chain Reactions Nigeria, Mr Israel Jaiye Opayemi, said the presentation is essential to ascertain the level of trust quotients of the four institutions as well as their conformity to ethical practices.
“Increasingly, we are beginning to see that people now look out for both competence and ethical standards in leaders in governments, businesses, media and non-governmental organisations.
“It is not just enough for a leader to be ethical; we are beginning to see that competence is also in necessary quality. The insight we will share from this survey will help managers of these four institutions strengthen them for good,” Mr Opayemi said.
An all-female panel drawn from government, media, business and civil society will critically analyse the survey report and its implications for Nigeria in line with the theme.
Special Adviser to President Muhammadu Buhari on Social Protection, Mrs Maryam Uwais; Director, Public Affairs, Lafarge Plc, Folashade Ambrose Medebem; Director of News at TVC, Ms Stella Din Jacobs; and the Convener, Enough is Enough, Ms Yemi Adamolekun, will discuss the report in details.
General
NERC Orders DisCos to Pay 20% Compensation to Affected Band A Customers
By Adedapo Adesanya
The Nigerian Electricity Regulatory Commission (NERC) has ordered electricity distribution companies (DisCos) to pay 20 per cent compensation to eligible Band A customers who were affected by power shortfalls between February and March 2026.
In Directive No. NERC/2026/002, the commission said, generation constraints, which were largely caused by inadequate gas supply and vandalism of gas and transmission infrastructure, prevented DisCos from meeting committed service levels for some Band A feeders.
NERC Mandated that for feeders that supplied less than 18 hours per day, affected Band A feeders will not be downgraded during the covered period, and eligible customers will receive special compensation equal to 20 per cent of approved energy figures for February 2026.
However, for Band A feeders that recorded an average daily supply of between 18 and 20 hours, the existing compensation framework under Addendum No. NERC/2024/003 applies to both Maximum Demand (MD) and Non-Maximum Demand (Non-MD) customers.
MD customers are high-consumption users who typically have their own dedicated transformer and operate with a load of 45 kVA and above; they include large residential estates, banks, hotels, supermarkets, industrial facilities and oil and gas complexes.
Non-MD customers do not have a dedicated transformer and instead share public transformers, and they generally consume less, often below 45–50 kVA.
For Non-MD customers, compensation is set at 20 per cent of the approved February 2026 energy cap applicable to the affected feeder.
For MD customers, compensation is 20 per cent of the average energy billed per MD customer in February 2026.
According to NERC, prepaid customers will receive their compensation as token credits, while postpaid customers will receive bill adjustments.
The commission said that compensation for February must be completed by 31 May 2026, while compensation for March must be completed by 30 June 2026.
The commission prohibited Distribution companies from using compensation credits to offset any existing customer debt, adding that customers must be clearly informed of the value and period of the compensation they receive.
NERC said it will monitor implementation and verify compliance to ensure all eligible customers receive what they are due.
The commission reaffirmed its commitment to protecting electricity consumers while ensuring the stability and sustainability of the electricity market.
General
TCN Confirms Destruction of Six Transmission Towers in Nasarawa
By Adedapo Adesanya
The Transmission Company of Nigeria (TCN) has confirmed the destruction of six transmission towers along the Apir–Lafia 330kV line in Nasarawa State, causing significant disruption to electricity supply in parts of the country.
In a statement issued on Wednesday, TCN spokesperson, Mrs Ndidi Mbah, said the incident occurred on May 30 at about 1:15 a.m. during a heavy downpour.
She explained that the transmission line initially tripped, prompting operators to attempt a trial reclosure of Line II at about 2:08 a.m., but the effort failed.
A subsequent inspection of the transmission corridor, however, revealed extensive damage to key components of towers T125 to T130, confirming that the infrastructure had been vandalised.
“The tripping of the lines prompted a physical line trace to determine the fault, which revealed damage to critical components of towers T125 to T130, confirming vandalism on the affected sections of the transmission corridor,” Mbah said.
The incident has forced both Apir–Lafia 330kV Transmission Lines I and II out of service pending the reconstruction of the damaged towers.
TCN said its engineers have been deployed to the site to assess the extent of the damage and determine the materials required to restore normal transmission along the corridor.
As an interim measure, the Lafia 330kV Transmission Station is being supplied through an alternative line to minimise the impact on electricity consumers within the franchise areas of Abuja Electricity Distribution Company (AEDC) and Jos Electricity Distribution Company (JEDC).
The company condemned the persistent vandalism of power infrastructure, warning that such acts undermine investments in the electricity sector and threaten the stability of the national grid.
It also urged residents and host communities to remain vigilant and report suspicious activities around transmission installations to security agencies or the nearest TCN office.
TCN stressed that safeguarding critical national infrastructure requires collective responsibility to ensure a reliable and uninterrupted electricity supply nationwide.
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IFC, NGX Group, LCCI Unveil Nigeria Gender Country Programme
By Aduragbemi Omiyale
A Nigeria Gender Country Programme (NGCP) to advance private sector action on gender equality and inclusive economic growth has been unveiled at a high-level virtual CEO Roundtable convened by the International Finance Corporation (IFC), Nigerian Exchange (NGX) Group Plc, and the Lagos Chamber of Commerce and Industry (LCCI).
The NGCP builds on the momentum of Nigeria2Equal and other initiatives that have advanced workplace inclusion, women’s leadership, entrepreneurship, and sustainable finance across Nigeria’s private sector.
Designed as a more integrated and collaborative platform, the programme seeks to scale impact through coordinated action among development institutions, business leaders, regulators, and the organised private sector.
Anchored on three strategic priorities, the programme aims to increase women’s representation in leadership, improve access to quality employment, and expand access to productive assets—including finance, technology, and markets—for women and women-led businesses.
The partners are expected to formally launch the Nigeria Gender Country Program at a physical event scheduled for July 9, 2026, where stakeholders will further advance implementation of the programme’s strategic priorities.
At the virtual event, the Director General of the Securities and Exchange Commission (SEC), Mr Emomotimi Agama, said, “Gender inclusion is fundamentally an economic growth imperative. Closing gender gaps can unlock billions of dollars in value for Nigeria while strengthening business performance and national competitiveness. We must therefore move beyond viewing inclusion as a corporate social responsibility initiative or compliance exercise, and instead recognise it as a strategic driver of productivity, innovation, and sustainable economic growth.”
Commenting on the initiative, the chief executive of NGX Group, Mr Temi Popoola, said the initiative “presents a significant opportunity to deepen impact and accelerate progress across corporate Nigeria. By expanding women’s access to leadership opportunities, quality employment, finance, technology, and markets, we can unlock substantial economic value while building a more competitive, inclusive, and resilient private sector. At NGX Group, we believe the capital market has a critical role to play in advancing these outcomes through stronger governance, transparency, and stakeholder engagement.”
On his part, the IFC Head of Office in Lagos, Mr Christian Mulamula, said, “Closing the gender gap is one of the most significant opportunities to strengthen competitiveness and productivity. Across Africa, gender inequality is estimated to cost up to $2.5 trillion. Through the Nigeria Gender Country Program, IFC is working with the private sector to expand women’s leadership, improve access to better jobs, and increase opportunities for women-led businesses. Building on Nigeria2Equal, this initiative focuses on practical, measurable solutions that help businesses grow while advancing inclusive growth.”
In her remarks, the DG of LCCI, Ms Chinyere Almona, noted that the programme’s success would depend on leadership accountability and sustained commitment from business leaders, particularly in embedding gender inclusion into organisational strategy and execution.
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