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COVID-19: Ikeja Electric Assures Customers Continuous Power Supply

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Ikeja Electric

**Closes Offices Partially to Safeguard Customers, Staff

The management of Ikeja Electric Plc has reassured customers under its coverage area that services including supply of electricity to customers, fault clearing, online channels for purchase of energy credits and payment of bills would not be affected by the lockdown in Lagos State.

On Tuesday, Governor Babajide Sanwo-Olu said from Thursday, only food markets and medicine stores would be allowed to open in the city as part of effort to stop the spread of the deadly coronavirus disease also known as COVID-19.

Ikeja Electric, in a statement yesterday, stated that no physical transaction of business will take place across its offices in its franchise network for the next one week.

It explained that this partial closure was in line with ongoing efforts nationwide to prevent further spread of the virus and protect customers and staff of the company.

According to the Acting Chief Executive Officer (CEO) of Ikeja Electric, Mrs Folake Soetan, the safety and health of employees and members of the public is a priority to the organisation. Therefore, necessary preventive measures have be taken to avoid possible contact and spread of the virus.

“In line with our Customer First, Technology Now policy, all staff carrying out essential services will continue to deliver services in line with globally accepted safety and health requirements while staff carrying out non-essential services will hereby rely on our remote working channels throughout this period.

“As a responsible organisation, we hold our customers and staff in high esteem. So, their wellbeing and safety must be prioritized under the circumstance confronting our country and the entire world. The ongoing efforts to control the further spread of the COVID-19 virus is in line with efforts of governments globally to contain the virus,” she said.

“At this point, we all need to carefully observe precautionary measures and other safety protocols stipulated by government agencies and health organisations that will protect ourselves and loved ones from the virus. These involve, but not limited to, observing high hygiene by washing our hands often, using sanitizers where soap and water are not available, ensuring social distancing, avoiding handshakes and gatherings, as well as promptly contacting government agencies in the event of close persons displaying symptoms of the virus.

“Earlier in the month, we had set up specific control measures across our offices to ensure customers and staff are protected from possible exposure to the virus by providing sanitizers at the entrances and using hand-held infra-red thermometers to screen customers/visitors and staff.

“We are keenly following developments across the country and the advice of our government and health institutions as part of concerted efforts to safeguard everyone and to make sure our workplaces remain safe,” Mrs Soetan added.

However, the energy firm said its services will not be affected by the temporary closure, stressing that customers can continue to make enquiries or complaints to its Customers Care Team via email, live chat or phone calls.

The electricity distribution company noted that throughout this period, customer experience will not be impacted as it continues to deploy technology to provide seamless services and improved customer experience.

It said customers can access their bills using the IE ebilling service, which is available via eservices.ikejaelectric.com or and the IE Mobile app, which can be downloaded on the Android Playstore. By the adoption of this technology, the company has greatly reduced interaction between customers and employees as far as bill distribution and collection matter

The firm also stated that customers can make use of all available online channels to get their required services including making enquiries or complaints, payments of bills or recharge of prepaid meters and escalation of faults.

“For complaints or enquiries, customers are advised to contact the Customer Care [email protected] or 01-7000250, 09087940825. Other transactions can be done via quick teller, internet banking, mobile App banking, USSD *565*6# and Ikeja Electric website: www.ikejaelectric.com,” the statement said.

The DisCo disclosed that technical operations such as fault clearing will continue; hence all the field staff must continue to ensure that they are completely kitted for their daily operations.

The World Health Organisation (WHO) has said spread of the coronavirus is believed to be mainly through person-to-person contact which enables respiratory droplets from infected individuals who exhibit or later show symptoms such as coughing, sneezing, breathing difficulty, fever etc. to be transmitted to other persons.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via [email protected]

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Ikeja Electric Fumes Over Impropriety Allegations Against CEO, Chairman

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folake soetan kola adesina Ikeja Electric

By Adedapo Adesanya

Ikeja Electricity Distribution Company has described as malicious and misleading a widespread publication currently circulating online alleging impropriety about its chief executive, Ms Folake Soetan, and its board chairman, Mr Kola Adesina.

The management of the DisCo noted that a publication attributed to ‘Nigerian Global Business Forum’ defamed its CEO and the chairman of the IKEDC board.

The company said, “The publication, attributed to yet to be verified individuals and organisation, is clearly intended to misinform the public and bring the company and its leadership into disrepute through fabricated claims, the DisCo observed.”

Ikeja Electric noted that its investigation so far revealed that the ‘Nigerian Global Business Forum’ is an unregistered organisation with no recognised legal or corporate existence locally or abroad.

According to the energy firm, the signatories, “Dr Alaba Kalejaiye” and “Musa Ahmed,” have no verifiable professional credentials or established public profiles, and the publication contains false and misleading statements regarding Ikeja Electric’s operations, safety record, and financial practices.

The organisation said it had instructed its legal advisers to conduct a thorough forensic investigation and to initiate defamation proceedings against the authors, publishers, and any persons or entities found responsible for sponsoring or disseminating this malicious publication.

Ikeja Electric said it operates within a strict framework of accountability and remains committed to transparency and service improvement, warning it will not tolerate coordinated disinformation campaigns aimed at undermining public confidence and tarnishing its corporate integrity.

“Ikeja Electric remains steadfast in its mandate to deliver reliable power while upholding the highest standards of corporate governance and customer excellence.

Members of the public are advised to disregard the false publication in its entirety,” it said in a statement.

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PMS May Sell N1,000 Per Litre if Marketers Adopt Costly Coastal Loading

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PMS pump price

By Aduragbemi Omiyale

Nigerians may be forced to purchase premium motor spirit (PMS), commonly known as petrol, for almost N1,000 per litre if marketers choose to go for the costly coastal evacuation and not the cheaper gantry loading, the Dangote Petroleum Refinery has cautioned.

Though the company clarified that marketers were free to choose their preferred mode of evacuation, it emphasised that the implication of adopting the coastal loading was that consumers would pay more for the product because of the extra costs.

According to Dangote Refinery, “Coastal logistics can add approximately N75 per litre to the cost of petrol, which, if passed on to consumers, would push the pump price of PMS close to N1,000 per litre.”

The firm noted that its “world-class gantry facility” has 91 loading bays capable of loading up to 2,900 tankers daily.

Operating on a 24-hour basis, the facility can evacuate over 50 million litres of Premium Motor Spirit PMS, 14 million litres of Automotive Gas Oil (diesel) and other refined products each day, it added, urging marketers and policymakers to prioritise logistics choices that support price stability and consumer welfare.

It stressed that direct gantry evacuation eliminates port charges, maritime levies and vessel-related costs that do not add value to end users, helping to optimise costs, improve distribution efficiency and support price stability.

“Reliance on coastal delivery, particularly within Lagos, may introduce avoidable costs with material implications for fuel pricing, consumer welfare and overall economic wellbeing,” the company stated in a statement.

Based on Nigeria’s average daily consumption of about 50 million litres of PMS and 14 million litres of diesel, the refinery estimated that sustained dependence on coastal logistics could impose an additional annual cost of roughly N1.752 trillion. This cost, it said, would ultimately be borne either by producers or Nigerian consumers.

The refinery also renewed calls for coordinated investment in pipeline infrastructure nationwide, arguing that functional pipelines linking refineries to depots would significantly cut distribution costs, improve supply reliability and strengthen national energy security.

It said domestic refining has already delivered measurable benefits to the Nigerian economy. Since the commencement of operations, the price of diesel has fallen from about N1,700 per litre to N1,100 and currently trades between N980 and N990. Similarly, PMS prices have declined from about N1,250 per litre to between N839 and N900.

It added that increased local supply has sharply reduced fuel importation, eased foreign exchange pressures and improved market stability, contributing to a stronger naira, which recently traded at about N1,385 to the dollar.

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FG Targets 25 million Women in New National Programme Scale-up

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women SMEs

By Adedapo Adesanya

The federal government has launched the Nigeria for Women Programme Scale-Up (NFWP-SU), a strategic investment initiative which is expected to target over 25 million Nigerian women nationwide.

In a Friday statement, it was disclosed that President Bola Tinubu this week inaugurated the NFWP-SU programme, declaring the initiative a strategic national investment and unveiling the government’s ambition to expand its reach to over 25 million Nigerian women across the country.

According to the statement, the President, represented by Vice President Kashim Shettima, said the scale-up marks a decisive shift in Nigeria’s development strategy, with women’s economic empowerment, family stability, and social development placed firmly at the centre of national growth.

He stressed that Nigeria cannot achieve sustainable prosperity while half of its population remains structurally constrained.

“Women are not peripheral to national development. They are central drivers of productivity, custodians of family stability, and indispensable partners in our ambition to build a resilient, competitive and prosperous nation,” the President said, noting that empowering women is essential to job creation, food security, financial inclusion and economic diversification under the Renewed Hope Agenda.

President Tinubu described the programme as more than a social intervention, calling it “a strategic investment in Nigeria’s economic infrastructure.”

He said the success of Phase I of the programme, which reached over one million beneficiaries across six states, provided strong evidence that structured, data-driven empowerment models deliver measurable, lasting impact.

Building on that evidence, the President announced a bold national ambition to scale the programme beyond its current targets to reach 25 million women nationwide, creating a sustainable platform for women’s economic inclusion embedded in federal, state and local systems.

He called on development partners, particularly the World Bank, to support the expansion through financing, technical assistance and innovation.

According to the President, the integration of digital platforms such as the Happy Woman App, identity verification and transparent targeting reflects the administration’s insistence on measurable and verifiable public policy.

“The work of the Ministry has shown what focused execution can achieve. This is how public trust is rebuilt and how government resources reach real people with real impact,” he said.

On his part, World Bank Country Director for Nigeria, Mathew Verghis, said the Bank was honoured to co-finance the NFWP-SU with the Federal and State Governments, describing it as fully aligned with the Bank’s new Country Partnership Framework for Nigeria, which prioritises unlocking economic opportunities, strengthening private sector linkages and creating more and better jobs.

Mr Verghis noted that Nigerian women remain disproportionately affected by poverty, with 64.3 per cent living below the lower-middle-income poverty line, despite their critical contributions to agriculture, trade and enterprise.

He said the Women Affinity Group (WAG) model promoted under the programme has proven to be a powerful tool for lifting women out of poverty by enabling collective savings, access to credit, financial discipline and enterprise growth.

Citing examples from the field, he explained that over 28,000 WAGs currently empower about 600,000 women across Nigeria, allowing them to save together, lend responsibly, invest in businesses and transition into formal financial services.

He added that scaling such models could unlock enormous economic gains, noting estimates that reducing gender inequality could increase Nigeria’s annual GDP growth by more than 1.25 percentage points, while closing productivity gaps across key sectors could add nearly $23 billion to the economy.

“This is smart economics. When women thrive, communities grow stronger, and economies become more resilient,” Mr Verghis said.

Also speaking at the event, Mr Robert S. Chase, World Bank Practice Manager for Social Protection and Jobs, described the Nigeria for Women Programme Scale-Up as one of the most ambitious gender-focused social and economic interventions currently being implemented in Africa.

He said the programme reflects a strong partnership between Nigeria and the World Bank, anchored on evidence, innovation and a shared commitment to lifting millions of women out of poverty.

Mr Chase noted that the programme’s strength lies in its ability to build sustainable systems rather than short-term relief, particularly through the Women Affinity Groups model, which combines social capital, financial inclusion and access to productive opportunities.

According to him, the scale-up phase demonstrates Nigeria’s readiness to institutionalise women’s empowerment as a core development strategy and not merely a welfare initiative.

The NFWP-SU Phase II is a $540 million programme, co-financed by the World Bank and the Federal and State Governments, expanding implementation to all 36 states and the Federal Capital Territory. It aims to directly reach five million women, generate about 4.5 million jobs, and benefit nearly 19.5 million Nigerians indirectly, while laying the groundwork for the broader expansion to 25 million women.

Under the leadership of Minister Imaan Sulaiman Ibrahim, the Ministry of Women Affairs and Social Development has positioned the programme as the centrepiece of wider social and economic reforms.

In Phase I alone, over 26,500 Women Affinity Groups were formed with more than 560,000 members, who collectively saved over N4.9 billion, expanded businesses, paid school fees and met household health needs.

The model has since attracted international interest, with other countries seeking to understudy Nigeria’s experience.

Beyond economic empowerment, the ministry has linked the programme to digital inclusion, civic identity, child protection and family welfare, while rolling out complementary initiatives in agribusiness, energy access, skills development and protection services.

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